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About Invoice2go

Invoice2go makes it easy to send invoices & estimates, accept online payments and manage your business. Free 30 day trial.

Learn more about Invoice2go

Pros:

Everything is easy to use and it is quick to invoice and take payments thru the app on the spot.

Cons:

Sometimes there is difficulty logging in, it doesn't happen often but when it does it can be a bit frustrating.

Invoice2go ratings

Average score

Ease of Use
4.4
Customer Service
4.1
Features
4.2
Value for Money
4.0

Likelihood to recommend

7.7/10

Invoice2go has an overall rating of 4.3 out 5 stars based on 246 user reviews on Capterra.

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Filter reviews (246)

David
David
Sales Director / Logistics Coordinatior in Canada
Verified LinkedIn User
Farming, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of Use at the Touch of a Finger

5.0 5 years ago

Comments: I have been using the software for more than 7 years and I have seen it grow and evolved. No product is ever perfect but overall I have been extremely satisfied with Invoices 2 Go and recommend it for anyone looking for simple invoicing and book keeping application for their business.

Pros:

Easy access anywhere, any time, on any devices. Very simple to make your own template for your company. Offers different methods of payment aside from the classic credit card trio such as Paypal and Apple Pay. Easy to create customer and item database

Cons:

Entering a new item is simple but it can also be a curse. When you create a PO or an Invoice you will enter your item you have already saved in Invoices 2 Go database. However if you do a typo and confirm to add to invoice, that erroneously type item will be part of your item database. This can create confusion as to which item to select if this occurs. Suggested to the team that they add a confirmation window if an item is entered but not found in the database. This have yet been implemented.

Daryl
Owner in Australia
Building Materials, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The best for what I needed to with it

5.0 last year

Comments: invoicing on the go When asked by customers about prices it was all there

Pros:

everything did not need a degree to use the features

Cons:

There is nothing I did not like about this software

Dustin
Owner in US
Construction, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A small business review

5.0 last month New

Comments: My experience was great, I have complete confidence in their software.

Pros:

The multitude of features that a lot a of others lack like the option to link it to other software.

Cons:

Nothing really, just took a bit to learn how everything works.

Cédric
Owner in Canada
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

No evolution

3.0 4 years ago

Pros:

Nothing more than other program . Less application than the others.

Cons:

Noting new, i chat with you gys a couple of time i suggeste a lot of add they can do and in 4 years notting add. I regrate to go with invoice 2 go. If i have a chance to restart i will never go with them.

Invoice2go Response

3 years ago

Hi Cedric. We are sorry to hear your concerns with the feedback you have provided to our team. We did want to let you know that we highly value our customer's feedback. Every time you reach out and provide your thoughts on our product or suggestions for new features, the feedback gets fed directly to our product team and the product managers. Over the past few months, we have made quite a few improvements and changes to the home screen and added features such as tips, instant websites, file attachments, and many more, which can be viewed here: portal.productboard.com/mfvxmpyjbwalrgjjifndqyv2/tabs/3-launched. All of these updates were made as a result of customer feedback. We are extremely focused on providing the best software to help support business owners with their workflow and look forward to continuing to expand our features. Thank you for sharing, Cedric, and please let our team know if there is anything further, we may do to assist.

Iryna
Project Administrator in Canada
Construction, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Overall experience

4.0 3 months ago

Comments: We have used Invoices2go for several years, then we switched to a different platform, just because we needed more functionality. But overall, we were happy with the service; it's easy to deal with and easy to set up

Pros:

The thing I liked the most was the ease of use and setup. You can create invoices very quickly and send them automatically with a payment reminder.

Cons:

It's not about something I didn't like; it was just due to our company's growth. We switched to a different app because we needed more functions in one place.

Elaine
Therapy trainer in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good invoice App

5.0 4 years ago

Comments: I have been working with this app for about 10 years. I have not had a major problem with it. The few times I did need to talk to an agent, it was pleasant and helpful.

Pros:

Ease of use for reports in daily, monthly, quarterly, annually. Works across all my electronics

Cons:

Missing subscription receipts for auto-renewel. Some accounting reports not registering the discounts.

Invoice2go Response

3 years ago

Hey Elaine! We are thrilled our reporting features help you and your business for the past 10 years. Thank you very much for your support. We want to learn more about the discount reporting issues you mentioned. Please let our support team know how we can help at [email protected]. Thank you, and we hope to hear from you soon, Elaine!

Verified Reviewer
Verified LinkedIn User
Music, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Working good but pricy…

4.0 last year

Comments: I’ve used Invoice2Go for 3 different businesses during several years. I was quite satisfied with the service but I decided to stop working with them because I found a less expensive solution. Plus, you’re tied to them… if you want to go somewhere else, there is no way to backup your data and transfer them, you have to start again from scratch!

Pros:

Easy management and use, the mobile app.

Cons:

The price was a big problem, and the service coverage as well, for that given price…

Marnie
Designer in US
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Invoice2Go is pretty OK

4.0 2 weeks ago New

Pros:

It's ease of use and ability to help streamline invoices

Cons:

can be a little glitchy and would like to have it not freeze on me

Nico
artist in US
Arts & Crafts, Self Employed
Used the Software for: Free Trial
Reviewer Source

So far so good

4.0 last month New

Comments: It's been fine. Like I said, I need more time to use it to know things truly.

Pros:

The free samples was nice to get to test the product for me.

Cons:

I haven't used it long enough to really know much just yet.

Mark
Founder and CEO in US
Apparel & Fashion, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Invoice review

4.0 2 weeks ago New

Pros:

Ships out invoices accurately, works well with data

Cons:

Suffers problems when high demand, has storage issues

Douglas
Owner in US
Computer Hardware, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great for quick invoicing for single users.

3.0 3 years ago

Comments: Unresponsive when ask them to customize settings or add critical creatures.

Pros:

Great for quick invoicing for single users.

Cons:

Cannot retrieve deleted invoices for audit purposes.

Seth
Owner of Apex Window Fashions in US
Retail, Self Employed
Used the Software for: 2+ years
Reviewer Source

Go for INVOICE2GO!

5.0 3 years ago

Pros:

I’ve used it and I’m using it for the past six years and haven’t wanted to switch or find anything else to use because it’s so nice as I described – they even listen to you when you call and give ideas they actually make changes that you suggest to make their product better for you; and eventually for others to benefit from your ideas, as well.

Cons:

There are some things you’ll probably want to change about the product depending on your specific business accounting needs. They do listen to you. And it’s not a perfect program, but you can make changes and suggestions and if enough people suggest the same thing or if it’s a really good idea and would ever thought of it that implement it right away!

Troy
Owner in US
Construction, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Frustrating

3.0 2 years ago

Pros:

I like it when I can remember to constantly be remembering to go click save every minute or 2. If I didn't, anything could wipe out everything I written in an estimate. A phone call, checking another app, etc. Not every time but a lot of times if I left the screen, I was going to lose my estimate. And some take hours to type up if it's a full house remodel.

Cons:

I think I already said all the cons in the pro section. This time the app crashed on me and I contacted customer service and they just proceeded to tell me it wasn't their fault because I have a bad connection. Lol my connection is rock solid at my house! I told them a 1 month($5.99) refund would be nice for the time they wasted but just received an email of course they are denying me that too. That was the final straw. I think I wouldve stuck around and grew my company with them but if I'm not worth a measly 5.99 to them, I'll move on before it becomes more difficult to move on!

Peggy
Sign Language Interpreter in US
Translation & Localization, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great for small businesses!

5.0 4 years ago

Comments: My business is on the road always. I do not have an office or a staff. I love to finish a job for a customer and input a few pieces of info and my invoice is ready to send. I can see when they opened it, and I can mark it paid . There are many features that I don’t need for my business , but they are available ; purchase orders, expense tracking , time tracking etc.

Pros:

I love being able to manage invoices so easily. A few entries for each invoice , then click to send and done! There are many features that I do not use , but they look good as well.

Cons:

It booted me out snd when I signed back in, I ended up with 2 accounts. The customer service chat helped me figure out what happened and it was easily fixed .

Invoice2go Response

3 years ago

Hey Peggy! We appreciate you taking the time to leave us this wonderful review! Quick and easy invoicing, especially for a business on the go, is what we strive to provide for small businesses such as your own. We are overjoyed to hear this, so thank you for sharing!

Rochelle
Rochelle
Owner in US
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Terrible reporting functionality. Easy invoice, but if you hope to grow go with another platform.

1.0 3 years ago

Comments: They will take your money all day with the subscription cost and fees but then offer no help when needed.

Pros:

Anything I liked about this product has been lost in the fact I cannot export my needed yearly sales reports.

Cons:

I cannot get my sales reports or a list of my clients. I've been in touch with their customer service for two months now and still don't have this resolved. I don't have time for this.

Invoice2go Response

2 years ago

Hi Rochelle, we are sorry for any confusion and extra time. I can see we were able to assist you to get the reports you needed and share your feedback with our product team to make it easier to download the reports in the future. Thank you for your support and patience!

Sasha
Veterinarian in Jamaica
Veterinary Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great for Solopreneurs

4.0 3 years ago

Pros:

I've been using Invoice2Go for a few years and it is perfect for my small business. I like the fact that it has a mobile app so I can send invoices right from my phone. Very user-friendly - easy to navigate once you get the hang of it.

Cons:

There are times when the mobile account signs out itself and I am not able to sign back in right away. Usually when I reboot the app it starts to work. Also, I renewed my subscription recently and one of the features (sending payment receipts - which came in very handy) has disappeared and is now only available on the next, more expensive subscription.

Bobby
Owner in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

McKee

5.0 2 years ago

Comments: Multiple jobs each week which helps keep me aware of who owes what

Pros:

I use invoice to go on a daily basis for estimating and invoicing. It is a necessity for that it keeps me up to date on multiple bills that are due and partial payments on jobs. Very easy and simple to use. I have two seperate businesss’s I use through invoice to go.

Cons:

Adding a percentage automatically for credit card use directly to customer

Rohan
Musician/Producer in Australia
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great App

5.0 4 years ago

Comments: Love the software guys!
Great job..

Pros:

Ease of use. Customer service. Great software and return customer support

Cons:

Price a little high unless you hold out for a deal.

Invoice2go Response

4 years ago

Hey Rohan! Thank you very much for this 5-star review! We are delighted to hear that your experience with Invoice2go has been so great. We appreciate your feedback, and as always, if you have any further comments, please contact our support team. Thanks again!

Scott
Owner/Operator in US
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Works well enough, but it is quite expensive for what it does and it has a lot of little quirks.

4.0 7 years ago

Comments: Fast and easy invoicing, integrated payments by PayPal and Stripe.

Pros:

Invoice2Go has a lot of beautiful invoice templates, and a good amount of ways to customize those templates to your liking to great something to be proud of. Adding custom fields is pretty easy too, and accepting payments by way of Stripe and PayPal is a plus.

Cons:

They only offer a few payment gateways out of the thousands available, and other than those few gateways, no other integrations are available. I would love to see integration with a cloud storage service to export data and PDF invoices too, and even better would be integration with CRM apps to instantly port those items to as well. As it stands I have to use multiple systems for one task. There are also a lot of quirks when it comes to where things land on invoices - for example no matter how short your invoice is, any customer terms or notes always appear on the following page, even if there is ample room on the first. Just lots of things like that. It's also very pricey for NOT connecting into a CMS or CRM.

Jason
Owner in Canada
Entertainment, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great Invoicing and Accounting App Unfortunately Overpriced

4.0 2 years ago

Comments: This would've become my default invoicing app if it weren't so overpriced and connected with Square. They now force users to sign-up for their own custom online payment gateway.

Pros:

Can quickly create branded invoices and send to clients from phone or web. Can accept payments through online payment gateways. Good sales and expense project tracking

Cons:

Plans are too expensive. $4.99/mo allows 2 invoices/mo; $8.49/mo allows 5 invoices; $40 allows unlimited invoices.

Eric
President in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

I really like Invoice2go!

5.0 3 years ago

Comments: I'm keeping estimates and invoices organized.
I'm able to keep pictures with the estimates.

Pros:

It's simple enough for an "old-school" technologically n illiterate like myself.

Cons:

1) I wish there was space to add disclaimers and much more detailed descriptions of services. Even a separate page would be helpful. 2)I wish it were simpler to turn purchase orders into invoices.

Veronica
practice manager in Australia
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

useless as tits on a bull

1.0 3 years ago

Comments: customer "Support" takes more than 24 hrs to respond and then closes the ticket when you don't respond quickly enough for their liking (even if you DID in fact respond...)

Pros:

the invoicing is straight forward, no nonsense

Cons:

The reports have changed since i last used them, and not for the better. There is no Financial year options, and rather than just show your report when you run it, it tries to send it via email. This would be fine, IF THE ATTACHMENT WOULD OPEN. Too clunky now and the reporting features are counter intuitive and don't have the finesse of even basic accounting requirements anymore. AVOID THIS APP IF YOU WANT TO GET INFO FOR YOUR ACCOUNTANT EASILY - THIS IS NOT THE ONE FOR YOU

Serenity
Owner in US
Used the Software for: 6-12 months
Reviewer Source

So much more than invoicing

5.0 6 years ago

Comments: One step book keeping for my husband's business.

Pros:

I love that it's a one stop app. You can do everything you need to for the book keeping side of your business with this one application. I love that you can turn estimates into invoices so you save a ton of time. You can also see when your client views the invoice and set up automatic payment reminders. This takes the pressure off of you to keep after delinquent accounts. You can even store and track your business receipts. Plus I can use it on all my devices. It really does everything and more ecspesially for a free app.

Cons:

It does require a lot of different permissions on your device but anything that tracks you does. I just make sure my virus protection is up to date.

Courtney
Owner in US
Computer & Network Security, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good but could be better

4.0 3 years ago

Pros:

This software will allow you do your invoicing and allow multiple people to be logged in to create and manage.

Cons:

This software does allow a intégration with other software to manage other other aspect of accounting

Tony
Director in Canada
Facilities Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great

5.0 2 years ago

Comments: Good

Pros:

Fast and efficient. Tracking. Overall the software is good few things where when you turn on the payments it turns them on from all the rest of them which is not too good we gotta figure that one out sides that everything else seems pretty good integration isn’t bad

Cons:

No direct phone calls with people. Always leave a message