---
description: Learn more about MatrixCare Home Health & Hospice pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: MatrixCare Home Health & Hospice Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Home Health Care Software](/directory/10036/home-health-care/software) > [MatrixCare Home Health & Hospice](/software/81083/brightree)

# MatrixCare Home Health & Hospice

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> MatrixCare, previously known as Brightree, offers award-winning, best in KLAS post-acute EHR software that works across care settings.
> 
> Verdict: Rated **4.2/5** by 258 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses MatrixCare Home Health & Hospice?

US home health and hospice organizations looking for a scalable EMR solution designed to maximize compliance, improve patient care, increase clinical \&amp; operational efficiencies, and improve billing.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 258 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ResMed
- **Location**: Bloomington, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: US$2,000.00
- **Pricing Details**: Contact MatrixCare for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Bereavement Management
- Billing & Invoicing
- Care Plan Management
- Charting
- Claims Management Software
- Client Management
- Compliance Management
- Mobile Access
- Patient Intake
- Patient Records Management
- Quality Assurance
- Scheduling Software
- Volunteer Management Software

## Integrations (5 total)

- Brightree
- Forcura
- Health Recovery Solutions
- Inovalon Provider Cloud
- Trella Health Marketscape

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Home Health Care Software](https://www.capterra.ca/directory/10036/home-health-care/software)

## Related Categories

- [Home Health Care Software](https://www.capterra.ca/directory/10036/home-health-care/software)
- [Hospice Software](https://www.capterra.ca/directory/31011/hospice/software)
- [Home Care Software](https://www.capterra.ca/directory/30812/home-care/software)
- [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software)

## Alternatives

1. [AestheticsPro](https://www.capterra.ca/software/93446/aestheticspro) — 4.4/5 (619 reviews)
2. [ClinicSense](https://www.capterra.ca/software/178722/clinicsense) — 4.8/5 (648 reviews)
3. [Fusion](https://www.capterra.ca/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews)
4. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (843 reviews)
5. [Alleva](https://www.capterra.ca/software/180899/alleva) — 4.5/5 (282 reviews)

## Reviews

### "Ease of use" — 5.0/5

> **Susan** | *December 5, 2017* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: It is user friendly, easy to move from one page to another. Allows you to capture patient visits allowing other staff members to gain a picture of patient in 'real time'
> 
> **Cons**: At times the page will rotate/skip to another section; becomes annoying to have to scroll back to where you want to be.
> 
> In general, the staff have responded to suggestions and tried to make changes in software to meet our agency needs.

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### "Front line user" — 4.0/5

> **Jim** | *December 12, 2024* | Hospital & Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: The clarity of the operational screens. In general
> 
> **Cons**: There are too many toggle options to get from one screen to another
> 
> It was ok, again its easy to view but hard to navigate

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### "How good is this sofware" — 4.0/5

> **Nazzi** | *March 8, 2018* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: It is user-friendly and easy to navigate. I like using BT because for each specific finding there is an area marked clearly.
> 
> **Cons**: There some areas does not give a clear report and dashboard. As hospice provider, it is important to make sure we can have access to the collected data and have the ability to analyze them.
> 
> It is a great software, however, for hospice needs more developments and upgrades

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### "MatrixCare" — 5.0/5

> **Samantha** | *December 9, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about MatrixCare Home Health \&amp; Hospice was how truly user-friendly it is. The software made day-to-day workflow feel seamless, reducing extra steps and helping me stay efficient in the field. It’s genuinely the best charting system I’ve used—intuitive, organized, and designed in a way that supports clinicians rather than slowing them down.
> 
> **Cons**: One drawback I experienced with MatrixCare Home Health \&amp; Hospice was that certain features lacked customization, which sometimes made it difficult to tailor documentation to unique patient needs. While the system is overall very efficient, a bit more flexibility in templates and workflows would make it even stronger.
> 
> Overall, my experience with MatrixCare Home Health \&amp; Hospice was very positive. The software is intuitive, reliable, and makes clinical documentation feel streamlined rather than overwhelming. It supported my workflow, reduced duplicate charting, and helped me stay organized both in the field and in the office. While there are areas that could benefit from more customization, MatrixCare consistently provided a smooth, efficient charting experience and ultimately made my day-to-day work easier and more consistent.

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### "Terrific Software" — 5.0/5

> **Trevor** | *June 25, 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: User friendly. Easy layout. Easy to train with. Has a plethora of options. Will actually do more than I need it to.
> 
> **Cons**: Had no choice in choosing this platform. But, overall it helps us accomplish all we need to for patient care.
> 
> I have said numerous times, "It is appropriately named." Mostly because it is "Matrix" like due to how expansive it is.

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