---
description: Learn more about Smartsheet pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Smartsheet Pricing, Reviews & Features - Capterra Canada 2026
---

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# Smartsheet

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> Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes.
> 
> Verdict: Rated **4.5/5** by 3502 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Smartsheet?

Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 3502 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smartsheet
- **Location**: Denver, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Choose the plan that works best for you and manage your projects, programs, and processes — all in one place. Plans start at $9.00/month when billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Singapore, South Africa and 6 more

## Features

- Activity Planning
- Analytics
- Approval Process Control
- Asset Tracking Software
- Availability Management
- Calendar Management
- Campaign Planning
- Capacity Management
- Channel Management Software
- Commenting/Notes
- Content Management System (CMS) Software
- Cost Estimating
- Dashboard Software
- Data Tabulation
- Document Review
- Document Storage
- Drag & Drop
- EMR/EHR
- Electronic Data Capture Software
- Expense Tracking
- Financial Reporting Software
- Forms Creation & Design
- Forms Management
- Goal Setting/Tracking
- HIPAA Compliant
- Ideation
- KPI Monitoring
- Marketing Calendar
- Multi-Campaign
- Payroll Management
- Preventive Maintenance Software
- Prioritization
- Process Modeling & Designing
- Product Roadmapping
- Project Management Software
- Project Scheduling
- Project Tracking Software
- ROI Tracking
- Reporting/Project Tracking
- Resource Scheduling
- Skills Tracking
- Sprint Planning
- Strategic Planning Software
- Subcontractor Monitoring
- Task Management Software
- Third-Party Integration
- Time & Expense Tracking
- Time Tracking Software
- Work Order Management
- Workflow Configuration

... and 86 more features

## Integrations (71 total)

- 123FormBuilder
- Acumatica Cloud ERP
- Adobe Creative Cloud
- Amazon Q
- AppSheet
- Azuqua
- Backupify
- Bitium
- Box
- Cronos
- Docusign
- Domo
- Dropbox Business
- Easy Insight
- Egnyte

... and 56 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Project Portfolio Management Software](https://www.capterra.ca/directory/30862/project-portfolio-management/software)

## Related Categories

- [Campaign Management Software](https://www.capterra.ca/directory/30012/campaign-management/software)
- [MRM Software](https://www.capterra.ca/directory/31020/mrm/software)
- [Event Marketing Software](https://www.capterra.ca/directory/31542/event-marketing/software)
- [Strategic Planning Software](https://www.capterra.ca/directory/31031/strategic-planning/software)
- [Product Management Software](https://www.capterra.ca/directory/30865/product-management/software)

## Alternatives

1. [Clockify](https://www.capterra.ca/software/169607/clockify) — 4.8/5 (9241 reviews)
2. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15362 reviews)
3. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13567 reviews)
4. [monday.com](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6028 reviews)
5. [Trello](https://www.capterra.ca/software/1010321/trello) — 4.5/5 (23526 reviews)

## Reviews

### "Smartsheet is an amazing tool for organization" — 5.0/5

> **Jayden** | *April 1, 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Smartsheet is a great tool to help our team keep track of ongoing chargebacks. Great for task management and easy to use. Great for collaborating on projects and keeping productivity high. Customer support is always there to help with any bugs or issues that come up. This product provides amazing value\!
> 
> **Cons**: occasionally it is hard to keep things updated or access remotely. However these are small drawbacks for an overall great product\!
> 
> Smartsheet is a great tool for accounting\!\! it keeps budgets, tracking, and reporting organized in one place. It’s easy to use, helps keep workflows smooth, and helps our team collaborate

-----

### "Smartsheet is incredibly useful." — 5.0/5

> **Glen** | *March 4, 2025* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: I found Smartsheet to have great features that excel didn't have. It took excel a bit further as a software, and has great functions that I use all the time.
> 
> **Cons**: Using formulas is definitely not an advanced feature of Smartsheet. It is mostly trying to have the organizational aspect, without the technical formulas.
> 
> Overall, Smartsheet is a great product and I would definitely use it again if setting up my business.

-----

### "Powerful tool for project and task management" — 5.0/5

> **Roger** | *January 21, 2026* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: I like how it supports project collaboration and task organization. It is good for task management and tracking progress.
> 
> **Cons**: It is not very easy to use at first, it tooks sometime to understand how it works properly. Some bugs and issues can appear with complex sheets.
> 
> Overall it is a solid project management tool. It offers good value for money once you learn how to use it.

-----

### "Strong Project Tracking and Collaboration Tool With Good Automation Potential" — 5.0/5

> **Basel** | *May 2, 2026* | Packaging & Containers | Recommendation rating: 8.0/10
> 
> **Pros**: Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system. I like that it feels familiar because of the spreadsheet-style layout, but it adds workflow automation, approvals, attachments, comments, dashboards, and reporting on top of that. It is especially useful when multiple departments need visibility into the same project or process.
> 
> **Cons**: The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools. Some advanced automations and reporting features take time to configure properly. It can also become messy if sheets, permissions, and workspaces are not structured carefully from the beginning.
> 
> Overall, my experience with Smartsheet has been positive. It is a reliable platform for project collaboration, task tracking, approvals, and process management. It works well when teams need a shared source of truth instead of relying on emails, spreadsheets, and scattered updates. The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules. For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option.

-----

### "Smart sheets are the best." — 5.0/5

> **Dhruv** | *March 23, 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Great for online sheets and team work. Easy and makes task management easy. Increase your productivity level.
> 
> **Cons**: Sometime it takes a little bit of time when multiple people are working on the same sheet to reflect but it is instant so I am fine with it.
> 
> Value for money rather than paying for drive. Great customer support. Must use in day to day workplace for better efficiency.

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## Links

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