--- description: Learn more about SmartSearch pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SmartSearch Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Applicant Tracking Software](/directory/30060/applicant-tracking/software) > [SmartSearch](/software/78549/smartsearch) # SmartSearch Canonical: https://www.capterra.ca/software/78549/smartsearch Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/78549/smartsearch?page=2) > Where Talent Meets Opportunity: A Complete Staffing Solution to Identify, Recruit, Onboard, and Nurture Top Talent > > Verdict: Rated **4.5/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SmartSearch? Staffing, Executive Search, RPO, Human Resources, Contingent Labor Placement, PPO, HRO, Corporate Employers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 53 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SmartSearch - **Location**: Oceanside, US - **Founded**: 1986 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, American Samoa, Andorra, Argentina, Australia, Austria, Bangladesh, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Chile, Colombia, Cook Islands, Croatia, Cyprus, Czechia, Denmark and 59 more ## Features - Applicant Tracking Software - Application Management - Assessment Management - Background Screening - Billing & Invoicing - CRM Software - Candidate Management - Employee Database - Interview Management - Interview Scheduling - Job Management - Job Posting - Onboarding Software - Pipeline Management - Recruitment Management - Resume Parsing - Resume Search - Resume Storage - Workflow Management Software ## Integrations (18 total) - Accurate - Dice - Dynamics 365 - Gmail - HubSpot CRM - HubSpot Content Hub - HubSpot Sales Hub - HubSpot Service Hub - LinkedIn Jobs - LinkedIn Recruiter - LinkedIn Talent Insights - Microsoft Outlook - Naukri RMS - Paychex Flex - Paycom ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Applicant Tracking Software](https://www.capterra.ca/directory/30060/applicant-tracking/software) ## Related Categories - [Applicant Tracking Software](https://www.capterra.ca/directory/30060/applicant-tracking/software) - [Recruiting Agency Software](https://www.capterra.ca/directory/30955/recruiting-agency/software) - [PEO Software](https://www.capterra.ca/directory/32442/peo/software) - [Direct Deposit Payroll Software](https://www.capterra.ca/directory/32598/direct-deposit-payroll/software) ## Alternatives 1. [100Hires](https://www.capterra.ca/software/206957/100hires) — 4.9/5 (1100 reviews) 2. [CEIPAL ATS](https://www.capterra.ca/software/135562/ceipal-ats) — 4.6/5 (1260 reviews) 3. [Top Echelon](https://www.capterra.ca/software/84093/top-echelon) — 4.6/5 (513 reviews) 4. [Recruit CRM](https://www.capterra.ca/software/174348/recruit-crm) — 4.9/5 (464 reviews) 5. [Recruiterflow](https://www.capterra.ca/software/165636/recruiterflow) — 4.7/5 (332 reviews) ## Reviews ### "The fact that i need to come up with 40 characters to complete this field. CEO" — 5.0/5 > **Norman** | *April 8, 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The fact that i need to come up with 40 characters to complete this field. Ease of use and configuration > > **Cons**: The fact that i need to come up with 40 characters to complete this field. Nothing > > The fact that i need to come up with 40 characters to complete this field. 20+ years as user speaks for itself ----- ### "SS Review 2024" — 3.0/5 > **Zack** | *April 10, 2024* | Staffing & Recruiting | Recommendation rating: 2.0/10 > > **Pros**: It is a good way to keep track of candidates and job statuses. The way it organizes things by client, manager, job, and contractor. > > **Cons**: It is not very user-friendly. If you are not an expert user at it, you will only use surface level tasks. ----- ### "Great Software but Customer Service Improvements needed" — 3.0/5 > **Nicole** | *March 14, 2025* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: SmartSearch software streamlines the hiring process- It offers seamless job posting, candidate tracking, and resume screening, saving recruiters time and effort. The integration with major job boards and HR tools enhances efficiency, while customizable workflows make it adaptable to different hiring needs. > > **Cons**: Customer Service, as a long time customer of over 13 years this use to be my favorite part of the company but in the recent year with executive and management changes this has drastically become worse. > > Solid tool, they need more staff to be more prompt on responses and currently have a lack of delivery development options that impact our clients. ----- ### "SmartSearch is a Fantastic ATS" — 5.0/5 > **Amy** | *April 9, 2024* | Defense & Space | Recommendation rating: 10.0/10 > > **Pros**: Price and functionality. I love many features in SmartSearch but my number one favorite function is the ability to search across multiple job boards from one screen-which not only saves our recruiters time, it greatly reduces duplicate downloads. Also like the ability to schedule and post onto linked in from the job screen, and ability to search for linked in profiles from the candidate screen. Support is excellent. Pricing is VERY reasonable and is based on number of users. > > **Cons**: It used to be a little 'clunky' and had issues with editing posts, but the latest upgrade removed those complaints. > > I've used SmartSearch for over 10 years. For the last 6 years, I've been involved in annual tools review which includes a review of at least 3 potential replacements. (company always looking to improve) No other ATS has the ability to seamlessly search across multiple boards from one screen and none come anywhere close to hitting the pricing model or level of training and support that Smart Search offers. ----- ### "Great Ongoing Experience with SmartSearch" — 5.0/5 > **David** | *April 9, 2024* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: We love the ease of use, ease of training and the ability to customize the application to our needs. We love the team that supports us. When we have a customer opportunity or a customer need, when we go to SmartSearch to discuss, they most often have a solution ready for us\! We love the technical support we receive (althought we don't need it much) - they solve the problem or the glitch rapidly and always keep us informed. > > **Cons**: We honestly cannot come up with a good answer to this question. There is nothing we do not like about SmartSearch. > > Overall, our experience with SmartSearch has been excellent. As listed above the sales approach, the implementation approach, the ongoing support after implementation makes the SmartSearch solution critical to our business. We are grateful to the SmartSearch team for such a flexible product and a product that is constantly being updated to satisfy current market needs. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/78549/smartsearch?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/78549/smartsearch) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data