---
description: Learn more about Agilon One Donor CRM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Agilon One Donor CRM Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [Agilon One Donor CRM](/software/78073/one)

# Agilon One Donor CRM

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> Comprehensive web-based fundraising CRM solution with integrated on-line donor portal and e-marketing for medium to large nonprofits.
> 
> Verdict: Rated **4.1/5** by 46 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Agilon One Donor CRM?

Serves mid to large organizations with the need to manage complex donor relationships. Typical customers have anywhere from 30,000 to over a million constituent records in their database.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 46 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Agilon
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Contact Agilon for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Accounting Software
- Alumni Management Software
- CRM Software
- Campaign Management Software
- Contact Management Software
- Donor Management
- Email Marketing Software
- Event Management Software
- Fundraising Management
- Grant Management Software
- Member Database
- Membership Management Software
- Mobile Giving
- Online Giving
- Payment Processing Software
- Pledge Management
- Receipt Management
- Recurring Giving
- Social Media Integration
- Volunteer Management Software

## Integrations (2 total)

- Google Analytics 360
- Microsoft Excel

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Fundraising Software](https://www.capterra.ca/directory/20047/fundraising/software)

## Related Categories

- [Fundraising Software](https://www.capterra.ca/directory/20047/fundraising/software)
- [Donation Management Software](https://www.capterra.ca/directory/30548/donation-management/software)
- [Nonprofit Software](https://www.capterra.ca/directory/30805/nonprofit/software)
- [Nonprofit CRM Software](https://www.capterra.ca/directory/31515/nonprofit-crm/software)

## Alternatives

1. [Neon CRM](https://www.capterra.ca/software/102088/neoncrm) — 4.3/5 (613 reviews)
2. [Raklet](https://www.capterra.ca/software/148555/raklet) — 4.7/5 (92 reviews)
3. [Aplos](https://www.capterra.ca/software/118759/aplos-accounting) — 4.5/5 (182 reviews)
4. [Sumac](https://www.capterra.ca/software/144095/sumac) — 4.4/5 (132 reviews)
5. [Bonterra EveryAction](https://www.capterra.ca/software/142421/bonterra-development-digital) — 4.5/5 (155 reviews)

## Reviews

### "AQHA Review of Agilon One" — 4.0/5

> **Tim** | *October 29, 2018* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: The support staff at Agilon go to extraordinary lengths to enable your desired use of the product.
> 
> **Cons**: A little rigid in terms of interfacing with other packages.
> 
> Very satisfied with the Agilon One Donor CRM. The team at Agilon have been working together for many years and have been good partners with our organization.

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### "Agilon One Review" — 5.0/5

> **Lisa** | *July 10, 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The flexibility of the system.  One was written for colleges and not for other non profits but we are able to adjust the look and feel of the system to meet our needs.
> 
> **Cons**: All report  writing has to been done on a higher level there is no way for daily users to create on the fly reports.
> 
> Seamless integration with our financial system.  This was a once a month manual process with our previous system.  And the most important piece is the customer service we receive from the Agilon staff they are always prompt,  knowledgeable  and easy to work with when you call with questions.  Always helpful in suggesting different ways to accomplish your goals.

-----

### "Review" — 3.0/5

> **Kim** | *July 10, 2019* | Nonprofit Organization Management | Recommendation rating: 4.0/10
> 
> **Pros**: I  mostly use the software for creating emails. I enjoy the ability to create email templates so we don't have to start from scratch every single time on an email. I occasionally use it to look up donor information.
> 
> **Cons**: The email production software is a little clunky. It is frustrating that the page doesn't move with the user (the WYSIWYG tool bar) and dropping images into place can be a challenge. I also noticed when accidentally using "cntrl+S" to save, I lose all of my work and the page freezes. Please fix that\! &#10;&#10;The email reports are also very cumbersome to look up when you have to know what date the email was sent to enter a range before you even can see the data.
> 
> We are successfully sending emails that can be created and/or duplicated quickly and easily. Training others on the system is simple.

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### "Agilon - is this software for you" — 4.0/5

> **Pat** | *March 18, 2019* | Higher Education Software | Recommendation rating: 7.0/10
> 
> **Pros**: The absolute best part about Agilon is the customer support.  Always prompt and available for consult.  Work diligently to provide answers to any question you may have. &#10;&#10;They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love.  Data entry processes are clean and easy to follow.
> 
> **Cons**: If you don't have a dedicated IT staff, getting information out of this software is difficult at best.  In our case, we used standard templates provided by Agilon for our data extraction which, because they weren't customized, gave us way too many fields of data to sift through to get the actual information we wanted.  Selection Wizard overall seemed complex and confusing to me as an untrained computer user hoping to pull any type of lists on my own.  &#10;&#10;Also, the process we use for issuing gift receipts requires that we manually keep track of which transactions have already been receipted, which I find cumbersome - if they could add a flag of some sort that would mark the donations already receipted so all we would have to do is pick up any unmarked donations each time we process the receipts that would seem to make much more sense.
> 
> I feel that it's been easy to keep our data clean due to the checks and balances in place for data verification.  The gift entry process is set up to easily accommodate batch imports which has made that process much quicker and easier to handle.  Any problems that arise, their customer support team is more than happy to help you resolve, which is invaluable.

-----

### "Agilon Review" — 4.0/5

> **Verified Reviewer** | *October 16, 2018* | Higher Education Software | Recommendation rating: 8.0/10
> 
> **Pros**: I appreciate the amount of data Agilon is able to catalog. As well as the structure of the interface. It is easy to read and to sort through, especially related to multi-year giving patterns, funds, etc.
> 
> **Cons**: It is clunky. It takes a long time to sort between donors and to add multiple-similar Contact Reports/Proposals. I have found that I can create one "large" proposal for Board Members and add multiple donors to have proposal, but that is not very accurate. My example is as follows:&#10;&#10;20 Board Members are invoiced for Dues ($1,500/BOV Member) totaling $30,000&#10;- Rather than create one proposal "Invoiced for 2018-19 BOV Dues of $1,500" and copying that to multiple IDs, I have to create one $30,000 proposal and add multiple donors. In essence, it is the same, but I can see how that would get confusing down the line as no single member was solicited for $30,000&#10;&#10;I have found similar inefficiencies with Contact Reports for multiple donors.
> 
> Overall, I really appreciate Agilon and it's capabilities. It is the best database software I have ever used, in spite of the anomalies I find from regular use. I would definitely recommend it to any large organization.

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