Masterworks Reviews

"MWS Comments"

Comments: Pro's - once learned it is easy to use and organized. Memorizing options is easy. Con's - I have 4 companies (1,2,3,3A & 4) but they don't all show up on various reports run (company 4 is not in option 2386)
For easier use, company 3A could be it's own screen like company 1. Sometimes updates and changes are made and I don't get notification that new steps are required. Intermittently our system is on the wrong date and there is a 2-2.5 hour wait until someone is available that is authorized to notify you, then get it fixed. For inventory, home bin (pick locations) should be lockable so that when the system comes on line, everything is still correct. It takes a long time and is very frustrating to get it corrected.
a special code to change pick locations could be an option.

"Shipping & Inventory entry"

Comments: I use Masterworks on a daily basis to enter shipping bills. The process is quite easy and quick.
Inventory entry is also simple.
My small complaint if any would be in the Sales Order Management screen (1100). I find there is too much information, but this may be just a personal preference.
Customer service & tech support is excellent, the staff is very helpful.

"Masterworks Software"

Comments: Buyer for Microchannel management. I've been working with Masterworks for 4.5 years and its been extremely user friendly.

"Sales"

Comments: sales order entry - easy to use, large font is great

"I've worked with Masterworks for the last 20 years. Its very easy to operate,."

Pros: I find it easy to print and review invoices and I find it works well for inventory control. I'm able to search order by customer, which is very easy.

Cons: I wish i had a page that showed me all the items I have access for on Masterworks. I would like it as my home page, this would remove all the clutter of items that i never use.

"never a problem . never an issue"

Pros: easy to use and very simple to understand
easy to read ... it presents well
able to access it easily . Never had a problem with it crashing or being unavailable

Cons: I don't have access to all the info available on it
the customer information and history could be improved

"works well for our needs"

Pros: I like the ease of it , for our business it functions as we need it too. It is quick and easy to train new staff on.

Cons: there is not a lot I do not like. if anything remembering to log out at night would be my only complaint.

"MasterWorks ERP Software"

Comments: The MasterWorks software is user friendly. The team at Beckard have created some customized software for us in addition to standard MasterWork modules. They are always quick and reasonable and easy to deal with. They are extremely knowledgeable and are able to train and explain the software even to people with limited computer skills and knowledge. I wouldn't hesitate to recommend Beckard Associates.

"Easy to learn, user-friendly, obtain the information you need."

Comments: I have used Beckard Masterworks for eight years, and like this software very much. It is very easy to use, and I can get the detailed information I need. Customer service is always there to answer my questions and help me out.

"Easy to use! I've been working with Masterworks for the past 7years, I love it!"

Comments: Excellent Customer Service. Staff are always prompt in returning messages, courteous and understanding.
Always a smile with a Hello!

"customer service rep"

Comments: Easy to use.
Con would be that you can't be in the same account on 2 screens.
Would be better to have more space to put in full name on 1001 screen, #5.

"Customer Care"

Comments: Simple...easy to use

"I use it mainly for quotes and finding info on customers activities"

Comments: what it does for me is the information required to understand and move forward with customers

Pros: I find it ok....do not know what is better if there is better....Let me say that for the needs of information, quotes and finding out the customers purchasing habits, products bought...it does the job...like i mentioned....do not know if there is better

Cons: not really and bad experiences so I am on the fence as to if it is a great program or an average....let me say it does not help me to get new customers or lose them....so I just think it is an average program

"Have used this system for nine years."

Pros: Ease of entering orders. Ability to find product history. Easily able to run reports needed for purchasing.

Cons: Would prefer more ability to find product history from order entry screen. Would like a comprehensive manual.

"MasterWorks ERP Accounting and Wholesale Distribution Software"

Comments: PRO:
The only word that I am going to say is Great software.
I have been working more than 30 years with different softwares and so far, this is the best.
I highly recommend this to every business.
Their friendly staffs are so patient and so fast and resolve any problem instantly.
Anytime you have a suggestion, they are there to listen to you and most of the times add it to their system.
The system is very user friendly and there are still many options that I didn't have time to use. Con:
None!
Summary:
I highly recommend this software, it has been used in our company for a long time and we are so happy with it.

"MasterWorks ERP Software"

Comments: MasterWorks is easy to navigate and simple to use. As a buyer, I am able to create any report that I can think of to help manage our inventory.
In fact, the software is so user friendly and capable of so much, I wish I had more time to learn its many other functions that I am not currently utilizing.
Whenever I have had to call customer service or technical support with questions, they have always been extremely helpful and courteous.
I would definitely recommend this software for any businesses in any industry as it is so versatile.

"I use this on a daily basis at my workplace"

Comments: am able to run various reports for inventory, sales, etc.
can quickly check inventory for any product that we carry
can easily make adjustments where necessary

"Beckard have consistantly responded to all our needs !"

Comments: We have worked with the Beckard for 15 years.The software built to meet our needs has saved us too many times to mentions !

"Masterworks software"

Comments: Enjoying Masterworks. I am sure E-works does more than I know what it is capable of doing. It was/is a long learning curve but the support from Louie is awesome.

"Product pricing look up, customer files and sales order entry"

Comments: Easy to use software and tech support is great. Problems are always resolved quickly!

"Worked with it daily in my position for the past 10+ years"

Comments: Relatively easy to use on a daily basis.

"Shipper/returns"

Comments: Program for returns has made my job much easier

"MasterWorks fulfills our daily requirements in accounting, order processing and inventory control."

Pros: Our staff finds the software user friendly and easy to learn. Reports can be customized to our customers requirements. Customer support is instant and their staff goes out of their way to help you with any requirements we need.

Cons: When wanting to run special reports we have to call support to walk us though the steps. This is really not an issue as it is easier to call support then to search documentations.

"I have been a Masterworks user since 2007."

Comments: Dave Savard is amazing and acts as a great liaison between his staff and ours.

Pros: The amount of information / details available on the main screen . Capabilities of the program if used correctly is phenomenal . Support team is easily accessible.

Cons: Training individuals to use the program is slightly difficult and takes time. Not all the prompts are obvious. Each screen presents the same way, with repetition it becomes easier.

"Frustrating"

Comments: It technically works.

Pros: The system is very Fast, no matter whats going on in your computer it will run efficiently. If only it were easy to use.

Cons: Lack of graphic interface makes it difficult to use unless you have a fantastic memory. Missing crucial features for a modern world. The ability to automatically order product is necessary.