--- description: Learn more about Microsoft 365 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft 365 Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365) # Microsoft 365 Canonical: https://www.capterra.ca/software/58688/microsoft-365 Page: 1 / 563\ Next: [Next page](https://www.capterra.ca/software/58688/microsoft-365?page=2) > Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration. > > Verdict: Rated **4.6/5** by 14035 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft 365? Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14035 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$6.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more ## Features - @mentions - API - Address Book - Alerts/Notifications - Archiving & Retention - Calendar Management - Calendar/Reminder System - Chat/Messaging - Collaboration Tools - Commenting/Notes - Contact Management Software - Content Management System (CMS) Software - Customizable Templates - Data Visualization Software - Document Capture - Document Management Software - Document Storage - Email Management Software - Encryption Software - Event Management Software - File Conversion - File Sharing Software - Full Text Search - Messaging - Mobile Access - Notes Management - Presentation Tools - Reporting/Analytics - Scheduling Software - Search/Filter - Task Management Software - Templates - Version Control ## Integrations (12 total) - Google Drive - Microsoft Bookings - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) - [Productivity Software](https://www.capterra.ca/directory/30968/productivity/software) - [Spreadsheet Software](https://www.capterra.ca/directory/31061/spreadsheet/software) - [Calendar Software](https://www.capterra.ca/directory/32297/calendar/software) - [Email Management Software](https://www.capterra.ca/directory/30553/email-management/software) ## Alternatives 1. [Google Drive](https://www.capterra.ca/software/161425/drive) — 4.8/5 (28427 reviews) 2. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [Google Docs](https://www.capterra.ca/software/160756/google-docs) — 4.7/5 (28798 reviews) 4. [OneDrive](https://www.capterra.ca/software/161304/onedrive) — 4.5/5 (12623 reviews) 5. [Microsoft SharePoint](https://www.capterra.ca/software/1167/sharepoint) — 4.4/5 (5412 reviews) ## Reviews ### "Microsoft 365 review" — 5.0/5 > **Verified Reviewer** | *March 13, 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Simplified licensing compared to standalone Microsoft products, all the core tools we use are in one place (Outlook, Excel, Word, Teams, OneDrive, SharePoint). Works well across devices and supports remote work Strong collaboration tools, especially for email, meetings, and shared documents. Regular updates without having to manage version upgrades > > **Cons**: Setup and configuration can be more complex than expected, especially around security and permissions. Some features change frequently, which can be frustrating for users. Costs can add up as you add users or higher‑tier licenses Not everything is intuitive, particularly for non‑technical users > > Microsoft 365 has been a solid move for us overall. We switched to get away from managing individual Microsoft licenses, which had become a real headache. Having everything bundled under one subscription has made things much easier to manage and more predictable from a cost and admin standpoint. ----- ### "Wide ranges of application - only with Microsoft 365" — 5.0/5 > **Yatra** | *February 8, 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Microsoft 365 is one of the most important software. It includes multiple apps like word, outlook, excel, power point and one drive. Everything is covered in just one subscription and i love all the features it provides. This applications are great for students as it has high storage capacity and features. Microsoft 365 is very easy to use, cheap and not much use of customer support. > > **Cons**: I have to login multiple times in day in Microsoft 365 which is little frustrating. However, it is great for privacy and security. > > My overall experience using Microsoft 365 is very good. It provides wide range of application which can be used daily for professional or academic tasks. This tool is very efficient for sending out mails, document creations, communication, collaboration and storing data. Highly recommend to every student for their study purposes. ----- ### "Market Standard Application Bundle" — 5.0/5 > **Yurii** | *April 1, 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Microsoft 365 (previously Office 365) is a bundle that includes multiple desktop/cloud apps such as Outlook, Excel, PowerPoint, Word, OneNote - The biggest pro for me is ease of use - if you are a regular user that uses a Windows Home version or if you are an enterprise company with thousands of users, MS 365 is the best choice for everyone - MS 365 is available in both desktop and cloud variants. Both would have their advantage and disadvantage, but for the better experience I use Desktop - MS 365 includes Outlook. In my opinion Outlook is the best email application on the market, I can't think of anything else that could compete even closely. - Word is a perfect word processing app, Excel is one of the most powerful office applications on the market. Creating and managing documents without these apps is impossible today. Same as Outlook, these apps are standard office apps on the market and anyone can compete even closely. - All the applications allow you to collaborate and share files with other users. You can work with someone on the same Excel spreadsheet or Word file, the other user just needs to have a license for MS 365 apps on their device if they want to do it in desktop version. - File conversion is easy. If you have a doc file it's easy to convert it to a different format. > > **Cons**: - Microsoft 365 is quite pricey if you need desktop versions of apps - As always, Microsoft support is a hit-or-miss, so if something is not working correctly - good luck - Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price. Not everyone need it and you need to check what you pay for > > Perfect office application bundle that will work for companies of any size - a single user or enterprise organization with hundreds of thousands of users. Desktop apps are a market standard and I can't see how anyone can compete with Outlook or Excel ----- ### "New to MS 365 Review - Industrial Setting" — 5.0/5 > **Adrian** | *April 2, 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Microsoft 365 is its comprehensive suite of tools that support productivity across different tasks and workflows. The seamless integration between applications like Outlook, Excel, and Teams makes collaboration and communication very efficient. Its cloud capabilities allow for secure access to files from anywhere, which is essential for flexibility and remote work. Additionally, the platform offers strong security features and reliability, making it a dependable solution for both day-to-day operations and larger projects. > > **Cons**: What I like least about Microsoft 365 is that its wide range of features can sometimes feel overwhelming, especially when navigating between apps with different interfaces. There are moments when updates or syncing delays can interrupt workflow, particularly with shared files. It can also require a bit of a learning curve to fully take advantage of its more advanced capabilities. While powerful, it occasionally feels more complex than necessary for straightforward tasks. > > My overall experience with Microsoft 365 has been very positive, especially in managing daily tasks and team collaboration. It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly. The ability to access files across devices and collaborate in real time has made workflows more efficient and organized. While it can take some time to fully explore its features, it remains a powerful and dependable platform for both routine work and larger projects. ----- ### "All in one solution\!\!" — 5.0/5 > **Mehakpreet** | *August 21, 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I loved how easy data storage management and file sharing became after I started using Office 365. It’s definitely value for money and comes with many helpful features, such as converting Word documents to PDF and more. > > **Cons**: The only problem I faced was that it logged me out a couple of times, which was inconvenient since I found it troublesome to keep re-entering my password > > My overall experience was very positive and smooth, as I enjoyed having all my documents stored in one place. Using it for different purposes, such as storage and e-signatures, was extremely helpful. ----- Page: 1 / 563\ Next: [Next page](https://www.capterra.ca/software/58688/microsoft-365?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/58688/microsoft-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data