17 years helping Canadian businesses
choose better software
About Eploy
Eploy combines Applicant Tracking, Recruitment CRM, Talent Pool Engagement, Onboarding and Analytics into a unified web-based platform
Eploy is making regular improvements to their software which is part of the package (so no extra costs) which is great and training for this is always provided.
Sometimes difficult to deal with large number of applicants.
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Filter reviews (77)
Alternatives Considered:
Great ATS for in house recruitment teams
Comments: Great customer service, super friendly and supportive in getting our system in and right for us. Our business is quite bespoke and this ATS worked around that.
Pros:
That it can be customised to the needs of your business and how your recruitment team operates.
Cons:
The additional costs for posting credits.
Eploy Response
last month
Thank you for leaving a review on your experience of Eploy. We are very pleased to hear about how you are finding the features and usability and how it fits for your business. We will share the comments about the great customer service with the team - thank you.
Alternatives Considered:
Eploy Review May 2024
Comments: Ever since I begain using them Eploy have been great to work with. Queries are answered in a timely manner, costs seem to be kept respectable and updates and cjhanges are communicated effecitvely and efficiently.
Pros:
Customer support is excllent and the team are always available. Excellent value for money.
Cons:
Some simple functions we would like to add can only be done at a significant cost. For example. We have employers employers that would like our advert to apply directly to their own website so we would like the Apply button on our vacancy page, in those intstances, to take them directly to the employers recruitment page and track how many users have done this.
Eploy Response
3 months ago
Thanks for leaving us a review on the value you are getting from Eploy and service you are receiving. We have passed on your comments about the customer support team and thank you for sharing your experience.
Game changer
Comments: Since day one the experience with Eploy as a whole has been fantastic and game-changing for ZSL for the recruitment team, Hiring managers and candidates. It is easily the best system change we have done.
Pros:
Eploy shows step by step where every job we have is at a glance. The candidate's experience is seamless and it gives control to our hiring managers letting them make informed and accurate decisions while self-serving. The experience with Eploy customer service and support is game-changing, with same-day replies and fixes often within only an hour or so.
Cons:
Eploy can do so much and can automate so much; at times, this can feel overwhelming or not utilised due to the volume. The knowledge base and support is great though
Eploy Response
last month
Daniel, thank you for the glowing review and your experience of using Eploy. To hear how the system has been game changing for the team, hiring managers and candidates is fantastic. Thank you.
Good system
Pros:
I like how accessible eploy is, it's an easy system to use and I like that it connects to Microsoft.
Cons:
I have encountered some glitches and the system has on occasion timed out when I have been trying to load.
Eploy Response
4 months ago
Thanks for leaving a review and sharing how accessible you find Eploy. If you do experience any loading issues do let our customer success know straight away as this is most unusual. We can then run checks to understand where this is occuring.
Alternatives Considered:
Eploy Review
Comments: Really good! I've now implemented Eploy twice in different businesses, and I'm sure if I ever moved to a new company and needed a new ATS I would choose Eploy again.
Pros:
Excellent implementation and customer support throughout lifecycle. Great range of standard features and functionality. Highly customisable. Smart UI. Excellent reporting capability.
Cons:
Due to the sheer number of features, the initial configuration (depending on the complexity of your internal processes) can be quite challenging and time consuming if you're not tech-savvy or experienced in managing an ATS.
Eploy Response
3 months ago
Thank you for the feedback and review. We are delighted to hear you have had an excellent experience with our team and platform. Glad to hear you are enjoying the dashboards and reporting capability too.
Great system
Comments: The team at Eploy are super friendly, super patient, and always willing to help. The system was easy to set up (despite doing it on my own, and doing the day job!). I would highly recommend them.
Pros:
Ease of use for hiring managers, core system and candidates. Ease of ability to change our processes. The Eploy team.
Cons:
Vendor portal needs some work - it can create some difficulty with drawing through specifics on vacancies and the contact out to vendors is a little clunky. This is a minor con though as the rest of the system is great!
Eploy Response
3 months ago
We appreciate your review and to hear about the ease of use of Eploy for candidates and hiring managers. We will share your feedback to the team who will be delighted to read your comments.
IHR Awards winners / Genuinely an Incredible Team!
Pros:
The customer service is second to none. The team are so responsive and I've worked with so many providers where you raise tickets and wait days. The reporting is great and the user interface is great
Cons:
Its lack any conversation AI language. There's so much that could be done in this space. They aren't integrated with some platforms, so work arounds have to be made
Eploy Response
4 months ago
Thank you for your glowing 5* review, it is a pleasure working with you and the team. Your feedback on the customer success team has been shared. As you know we continually review the product roadmap to improve Eploy so watch this space!
Eploy for Compliance documents
Comments: Very good and easy to navigate around, as always the team for Eploy are always around if I need help, and I usually get a response within the same day which is very good.
Pros:
Seemed like a difficult ATS system to use, but after receiving the Training for this and using this daily it was very easy to use, Our clients and suppliers also find it easy to use. And the team at Eploy are always there to help if we have any questions and it does not take them long to come back with the answers. The Eploy system is very easy to navigate around.
Cons:
there are no cons, like everything about eploy
Eploy Response
3 months ago
Thanks for leaving a 5* review on how you are finding Eploy easy to use. It is great to hear how the Eploy team are supporting you when needed. We very much appreciate your comments.
Great product supported by a great team
Comments: Very happy customer. We found them great to work with and find the system does what we need and represents good value for money
Pros:
Right from our initial contact I have been impressed with Eploy, both as business and a recruitment platform. The service from everyone we have met has been excellent. Super friendly and very knowledgeable. Our brand proposition is fairly complex with 9 brands under 3 divisions under 1 group and we were looking for a recruitment system that could support this. We found Eploy to be on the of the few and together with rich functionality, strong user experience, competitive price point and great service we have no regrets and would highly recommend.
Cons:
We haven't found anything major to dislike. There always some small parts of the system functionality we would like to streamline but nothing major.
Eploy Response
10 months ago
Thank you for your review and high praise. Really great to hear how Eploy is supporting your complex business needs. We look forward to continuining our positive relationship with you.
Eploy Success
Comments: I really enjoy using Eploy, and like the ability it gives our organisation to engage with applicants. I have also enjoyed working more closely with our Hiring Managers and support our schools throughout the process.
Pros:
I have really enjoyed the flexibility Eploy allows to the recruitment process and the teams / people managing it. The ability to adapt process and forms to our specific needs has been a key area.
Cons:
The initial role out whilst successful, presented challenges to Hiring Managers, which was to be expected, although this was not necessarily an Eploy issue.
Eploy Response
last month
We appreciate you leaving a review with such detailed feedback on the flexibility of Eploy to your specific needs. This is very helpful for others looking to find the right ATS.
Yeo Valley - Eploy Review
Comments: Overall our experience of Eploy has been fantastic, like any system you only get out what you put in, if you get the right information into the system the information you can pull out in the form of dashboard reports or general reports enables you to measure and manage your recruitment processes much more effectively.
Pros:
The software has enabled a transformation in the way in which we recruit at Yeo Valley, largely because of the ability to collect lots of useful data and then report on it in a meaningful way. In addition, the systems automation has helped hugely with reducing the need to carry out heavily administrative tasks that are typically associated with running transactional recruitment activities.
Cons:
Due to the current climate we are operating in, if the software were integrated with Microsoft Teams or a similar video enabled platform to support with remote/video interview bookings, it would help to improve efficiencies and provide a helpful level of join-up with other systems we are using to work in a more 'current' way in terms of how we recruit.
Eploy Response
3 years ago
Thanks for the review, Sam. It is great to hear that the ability of Eploy to collect lots of useful data and then report on it in a meaningful way is having an impact. We have passed on your kind comments regarding Eploy's implementation methodology to the team; they are naturally delighted!. It really is excellent to hear this feedback and we look forward to continually providing the service and support you deserve. You'll also be pleased to learn that the next Eploy platform upgrade includes Microsoft Teams integration, so watch this space!
A software solution that meets our needs now and is scalable for the future
Comments: Our overall experience has been excellent, the customer service is second to none and highly personalised. The ongoing innovations and upgrades ensure that we are always at the forefront of recruitment technology and our users find the system easy to navigate and efficient for their needs.
Pros:
We are not a large team and our time is precious, Eploy allows us to configure our workflows that create time efficiencies whilst maintaining a great experience for both our hiring managers and our candidates. We are a changeable business and it is easy to flex the workflows to meet our changing needs with little input from the customer support team but when we d need to make changes that we cannot execute ourselves, these are done quickly with excellent customer service.
Cons:
As a Bank we are very tight on records management and data retention so have to delete data more often than most other companies. the GDPR module is easy to manage but there are times when we want to delete certain parts of peoples profile (for example Bank Details) and retain their profile and this can be time consuming as it is a manual process.
Eploy review
Comments: The Implementation team are great, really friendly and knowledgeable, and the after care (account management and customer success) is amazing, really fast response and resolution.
Pros:
Really easy and intuitive to use for hiring managers, recruiters and system config/support teams alike, the product has moved on a lot since first taking it, and the roadmap is exciting too. We have integration with Indeed Apply, and other job boards, along with integrations with our HR system (Oracle HR Cloud)
Cons:
Reporting capability could be stronger, based on the amount of volume we have, we sometimes struggle to get a full report out (dashboards and metrics are great though).Inflexibility of the Indeed integration.
Eploy Response
last year
Thanks for the review. We are pleased to hear you find Eploy intuitive for hiring managers, recruiters and support teams. Music to our ears. I have passed on your other comments and feedback on our super teams. Much appreciated you taking the time to feedback!
So easy to use!
Pros:
Eploy has transformed our TA function. Its so much easier and user friendly for the candidates to apply, its great as a TA user to work through applications and also fab for hiring managers to use and authorise vacancies. The team at Eploy have been incredible from start to implementation and then beyond to the success team as well. Its been a pleasure to work with them.
Cons:
Nothing i have liked least, its all been great.
Eploy Response
last year
We really appreciate you leaving a review for us and sharing how Eploy is working for your TA Team and Hiring Managers. Your kind comments about the team will be shared - thank you!
Loving Eploy
Pros:
I love the data we can pull from the system around DE&1, recruitment lifecycle, job boards candidates originate from. Also really like the transparency it gives our hiring managers to see where we are in our recruitment process.
Cons:
i don't like that within the recruitment process there isn't a Talent Pool column that candidates can sit it making it easy for us to access them like our previous system has. Currently you'll have to make a note of 'Future Hires' on candidates profiles to be able to search them. Ideally their should be a box to tick to add them to Talent Pool where you can create different groups to put them in, making it easier to find.
Eploy Response
2 years ago
Hi Candice, Thanks for your 5 star review. We are glad you are loving the adaptability of the data and metrics within Eploy. I think we can help on the talent pooling comment. Identifying future hires using notes is just one way to find talent in the talent pool. Eploy has lots of features to easily longlist, quick match and query build groups/talent pools. I'll ask your account manager to get in touch as we can organise a quick refresher on these features for you, no problem.
Eploy User Review
Comments: Very good. It has helped smooth our recruitment processes and track KPI's to a level we have not been able to previously.
Pros:
The tracking side of things as well as visually being able to display processes / data
Cons:
The ability to download and store placement information outside of the system. E.g. Starter paperwork
Eploy Response
last year
Thank you for your review, it is very much appreciated. Other viewers to this review site will get value from hearing about the ease of use of Eploy for hiring managers. If you need anything don't hesitate to contact your account manager or our customer success team, who are always eager to help!
System Review
Comments: Good experience with implementation and team always happy to support with any queries.
Pros:
Dashboards and the level of visibility they provide on vacancies and candidates. The ability to create and customise dashboards.User friendly and easy to follow.
Cons:
Reporting could be made easier. Takes time to work out where to navigate to and fields required in order to produce report.
Eploy Response
12 months ago
Thank you for your review and feedback on the team. If you need any assistance with reports/dashboards creation our customer success team are always willing to help.
Brilliant Acquisition Software
Pros:
What I like most about Eploy is how user friendly it is. Compared to other recruitment software I've used in the past, Eploy is a dream to work with.
Cons:
Previously before some updates, I found that you couldn't search for candidates using their candidate number, which was quite a challenge when Hiring Managers were discussing candidates. Since the update, this has now come in and made life a lot easier.
Eploy Response
7 months ago
Thank you for your review entitled Brilliant Acquisition Software. These reviews help others looking to research ATS and TA solutions so thank you for taking the time to leave your feedback.
Great Modern ATS
Pros:
The Eploy system has changed our approach and strategy for resourcing. The dashboards are so powerful and have supported driving our short and long term approach. During a global pandemic this system has been critical in ensuring our business had controls in place whilst our candidates were kept up to date on applications and how to register for new roles.
Cons:
Our business structure is complex so sometimes the hiring manager portal doesn't have all the functionality that our hiring managers need based on our structure. The core system has it all but of course you don't want recruiting managers to have a system without controls.
Eploy Review
Pros:
Easy to implement and maintain. Adaptive product. Highly responsive service team
Cons:
Could improve the ability to the system to integrate with google
Eploy Response
7 months ago
Thanks for leaving us a review. I will feedback your comments on the team being responsive. As you will be aware we are continually improving the Eploy plarform for improved use. Much appreciated taking time to give us your feedback.
Highly recommended ATS and CRM system
Comments: Excellent software and excellent customer service.
Pros:
The ability to have an out-of-the-box solution that could be used as is, or customised to our needs, that was simple to use for the Hiring Managers, and able to provide the centralised recruitment team with all of the necessary tools in order to liaise with Vendors and Hiring Managers. The dashboards and reports allow for excellent Management Information, while the many other features such as authorisation workflows, recruitment workflows, email templates, mail merge documents, job board posting, candidate portal, combine to make this an excellent tool
Cons:
Hosted landing page for candidates portal would have been useful.
Eploy Super User
Comments: I like the fact running off our payroll and recharge report is much easier and quicker than before!
Pros:
I like the ease of use and the dashboard is so good! i like playing around with reports and seeing what data i can pull off!
Cons:
Its a little slower than it used to be and sometimes things happen which i cannot explain nor can support!
Eploy
Comments: The introduction of a unified recruitment process across all sites allows us to measure and track progress and critically review our processes moving forward. Eploy will also integrate with our HR IS system meaning there will no longer be a need to manually upload new joiners the HR IS!
Pros:
Eploy has allowed us to digitise our recruitment and pre employment checking, giving us greater visibility across the group and better reporting functionality.
Cons:
As a Healthcare organisation there are particular compliance aspects required to ensure the safe guarding of those in our care, which the system can not support with.
I like Eploy
Comments: I really enjoy the platform and personally wouldn't use anything else.
Pros:
The ease of access and the tracking system used.
Cons:
I have no concerns about Eploy, it is very useful.
Eploy Response
4 months ago
Thanks for the 5* review and sharing your feedback on how you are finding Eploy. Others looking for an ATS will also value your ratings and comments, it is very much appreciated.
Eploy have a team to be proud of!
Comments: Eploy give first class customer service. [SENSITIVE CONTENT] and the Success team are brilliant! It's refreshing to deal with tech people that can speak in non-tech language and offer great service. I'd highly recommend Eploy to any Talent Acquisition team!
Pros:
The system is intuitive and looks great. The reporting capability really enables you to extract vital data at each stage of the hiring journey, offering valuable insight.
Cons:
I don't have anything I'd suggest that needs changing.