---
description: Learn more about StarChapter pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: StarChapter Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Membership Management Software](/directory/20045/membership-management/software) > [StarChapter](/software/57588/starchapter)

# StarChapter

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> StarChapter is software for managing events, memberships, communication, and websites, helping chapter organizations boost engagement.
> 
> Verdict: Rated **4.2/5** by 645 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses StarChapter?

StarChapter is used by association chapters, board volunteers, chapter administrators, staff members, and chapter relations professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 645 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Star Chapter
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$113.00
- **Pricing model**: Per User
- **Pricing Details**: StarChapter offers four pricing plans (Essential, Growth, Advanced, Pro) with fixed monthly rates based on membership limits. Payments are in US dollars, and there is no free version or free trial mentioned. The pricing model is tiered by membership size, and additional details like setup fees must be obtained by contacting the vendor.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Application Management
- Communication Management
- Contact Database
- Dues Management
- Electronic Payments
- Email Marketing Software
- Event Management Software
- Event Scheduling
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Renewals
- Payment Processing Software
- Registration Management
- Surveys & Feedback
- Ticketing Software
- Website Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Membership Management Software](https://www.capterra.ca/directory/20045/membership-management/software)

## Related Categories

- [Association Management Software](https://www.capterra.ca/directory/30113/association-management/software)
- [Membership Management Software](https://www.capterra.ca/directory/20045/membership-management/software)
- [Event Management Software](https://www.capterra.ca/directory/20030/event-management/software)

## Alternatives

1. [GrowthZone](https://www.capterra.ca/software/124449/growthzone) — 4.4/5 (276 reviews)
2. [MemberLeap](https://www.capterra.ca/software/47310/memberleap) — 4.8/5 (107 reviews)
3. [Novi AMS](https://www.capterra.ca/software/188714/novi-ams) — 4.9/5 (122 reviews)
4. [YourMembership](https://www.capterra.ca/software/76329/yourmembership) — 3.8/5 (174 reviews)
5. [Easy HOA](https://www.capterra.ca/software/1019872/easy-hoa) — 4.6/5 (98 reviews)

## Reviews

### "PMI-RSSC 2025 Feedback" — 3.0/5

> **Scott** | *May 13, 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: Quick response on tickets, core functions work well, and the summary site dashboard
> 
> **Cons**: No roadmap of upcoming features, what features or enhancements the team is working on.  No Ability to vote on items in the backlog.
> 
> So far they have been the best Association Management Provider i have worked with

-----

### "ASPE BC Chapter StarChapter Reviews" — 4.0/5

> **Joseph** | *April 3, 2024* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10
> 
> **Pros**: Set up the meeting and the registration for the meeting.  Check up the statistic of the use of the website.
> 
> **Cons**: Unfortunately Board member changes every year and new members needs training.&#10;&#10;An annual introductory training sessions would help.
> 
> Good days and bad days.  There are still a lot things to learn.  Knowledge based learning is good.  Unfortunately time is a big thing when we all do the job as a volunteer.

-----

### "Reliable Platform with Outstanding Support" — 4.0/5

> **Emely** | *April 22, 2025* | Management Consulting | Recommendation rating: 9.0/10
> 
> **Pros**: I really appreciate how user-friendly StarChapter is. I’ve been using it for five years now, and even when I first started, it never felt overwhelming especially compared to other platforms I’ve worked with. It’s intuitive, easy to navigate, and has made managing our chapter much more efficient.
> 
> **Cons**: I do wish some features offered more customization, but it's not a significant issue certainly not enough to make me consider switching platforms.
> 
> My overall experience with StarChapter has been excellent. The customer service truly stands out. I never have to wait long for a response to a support ticket, and the replies are always detailed and helpful. I honestly wish all of the associations I work with were on StarChapter\!

-----

### "Some Good ... Some Not So Good" — 3.0/5

> **Randall** | *June 20, 2025* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: One stop integration of my web, email, registration and payment needs. I like the ability to send emails to non registered members.
> 
> **Cons**: The Cost and the fact that it keeps going up but not adding new features or fixing known issues. Several features or actions require intricate knowledge of how the site works and are buried under several clicks. The amounts deposited to my bank do not match what star chapter reports to me. The amounts often round up a penny in Star Chapter's favor and it makes me go back and edit the journal entries. This is STUPID\!\!\!\! I don't care about the penny .... I do care about your system making me do the extra work. Transaction reports do not give me all the info I need for journal entries. I can see buyer, amounts and what event they are for but can not see the details of what was purchased. For that I have to go to another page and view the order itself. Much extra effort that could very easily simply be in the one report.
> 
> It does some things well but costs way too much for the service and does not continue developing and fixing issues.

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### "FASBO StarChapter" — 4.0/5

> **Robin** | *April 22, 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: Can download spreadsheets for most everything which makes it more efficient to audit
> 
> **Cons**: Making changes to the website can be more complex than necessary and support  is slow.
> 
> Overall, StarChapter has been a good experience and we will continue to use the product.

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## Links

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