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About Basecamp

Basecamp is a team collaboration system designed to be straightforward, easy for teams to adopt, and perfect for team managers.

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Pros:

I like that you can give access to each project to whomever you please and those people can see their own to-dos and also others. I like that it integrates with Tick.

Cons:

There is no way for me to delete an inappropriate comment from a parent.

Basecamp ratings

Average score

Ease of Use
4.3
Customer Service
4.3
Features
4.2
Value for Money
4.2

Likelihood to recommend

8.0/10

Basecamp has an overall rating of 4.3 out 5 stars based on 14,364 user reviews on Capterra.

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Shannel
Shannel
Climate Change Analyst in Kenya
Verified LinkedIn User
Think Tanks, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Collaborating during remote work is made easy by Basecamp.

5.0 2 weeks ago New

Comments: Basecamp allows us to achieve better results from our remote work by acting as a bridge for smooth communication of those in the field and those working from the office. It allows us to discuss our projects, gain visibility on their performance and track the entire projects from start to the end.

Pros:

Basecamp offers a very useful group chatting function that allows us to chat in real-time irrespective of our geographical locations. This helps us to have very productive discussions especially during remote work which sees us have the same and even better results as it would be the case in on-site work. It provides us with a shared dashboard that keep us on the know about how our work is to be done, the work already done and the scheduled work. Sharing files and other documents is easy and so secure.

Cons:

Basecamp has been a top-notch solution and there are nothing not to like about it.

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Basecamp Takes Your Team to the Summit!

5.0 2 months ago

Comments: Basecamp is the gold standard for teams that have a high value on time and project/task management!

Pros:

Basecamp has a lot of great tools and features "out of the box" that make project/task management easily done while setting clear prioritize to maximize productivity.

Cons:

There isn't much to put here! The biggest challenge was internal adoption and use, which was no issue once they got to know the lay of the land in Basecamp.

Oluwaseun
General Manager in Nigeria
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Basecamp Secrets

3.0 2 weeks ago New

Pros:

Because it's very easy to use and also to set up

Cons:

It is not advisable to use by the novice

Casey
Product Manager in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

The ultimate collab

5.0 2 months ago

Comments: Basecamp keeps our team moving on time, step by step. We're more efficient and thorough, and we don't miss any details.

Pros:

One thing that's really nice about Basecamp is that the monthly price is the same no matter how many usersthe account will need. This means it's much more affordable especially for larger teams or companies. There's also a version of Basecamp that can be used for free, incase you'd like to try it out first.Setting up Basecamp was almost effortless. The Ul is so intuitive and helpful. Integrating Basecamp with other services is supported and may be done quickly without a complicated setup. Guest accounts are available and they add flexibility. Basecamp keeps all team members updated on events, deadlines, announcements, approvals, etc. Teams can manage projects, tasks, and ideas in one platform.It's looking to be the best collaboration app I've had.

Cons:

I'm disappointed to see that time tracking and Gantt charts were not included, however I still think we're thriving with Basecamp. I'd also like to be able to leave our team communication app behind and only use Basecamp.

Angela
Angela
Owner in US
Verified LinkedIn User
Graphic Design Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The free versions is great and anyone and use

4.0 2 weeks ago New

Comments: Great for small projects with minimal milestones.

Pros:

It doesn't require any training for new users to jump on the platform to view their tasks and deadlines and communicate within the project.

Cons:

Very difficult to project management across dozens of milestones when compared to Asana or SmartSheet.

Amanda
Administrative tech support customer service and more in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Basecamp: A solid choice for project management

5.0 3 weeks ago New

Comments: Overall, we love it. A great platform in a world of unlimited project management platforms.

Pros:

I found it very easy to use and most of clients did as well. You can easily upload files, track progress, and more all within one platform.

Cons:

We first joined shortly before the switch from Basecamp 2 to 3 and there were a lot of growing pains with that. Some of the Adminland features are a little tedious, such as assigning members projects.

mouhssine
Review service in Morocco
Computer & Network Security, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Basecamp review

5.0 2 weeks ago New

Comments: My experience with Basecamp is good and I recommend it for managing projects and tracking tasks professionally

Pros:

What I liked about Basecamp is its professionalism in document management and an easy and simple interface that anyone can rely on. I highly recommend Basecamp.

Cons:

Everything looks good on Basecamp, except that there is a slight problem, which is that the program crashes suddenly sometimes

Subarna
Subarna
Software Developer in Nepal
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Simply the best Project management tool

4.0 4 weeks ago New

Comments: In our company, Basecamp is mostly used as a project management tool that helps us to track our progress smoothly. It makes overall team collaboration effective and members can express themselves better.

Pros:

One fantastic aspect of Basecamp is that you can just simply make your workgroups for different teams and its very effective and consistent with how you can communicate with other team memebers. You can have effective interactions and work can be allocated efficiently. It's incredibly beneficial for collaborating with your team

Cons:

Because of how responsive the customer support service through the contact us they've responded very rapidly. Every feature that is offered is simple to utilize. I have only seen Basecamp's positive aspects and I haven't yet seen any drawbacks.

Murad
Coach in UK
Verified LinkedIn User
Sports, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Important experience

4.0 2 weeks ago New

Pros:

It has an inexpensive plan for all users, has great features, and I can sync my calendar with my work team

Cons:

The free plan should be for a larger segment of people But in general there are not many negatives

kwandile Mabutho
kwandile Mabutho
Reviewer in South Africa
Verified LinkedIn User
Computer & Network Security, Self Employed
Used the Software for: 1-5 months
Reviewer Source

BaseCamp review

4.0 3 weeks ago New

Comments: Perfect for business
Perfect for school projects
Perfect for work

Pros:

It assistant the user with a perfect coordination of projects and creative ideas

Cons:

It sometimes slows down when doing remote work in a far area

Rony
Accounts Manager in United Arab Emirates
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A Seamless Collaboration Experience With Basecamp

4.0 5 months ago

Comments: My overall experience with Basecamp had its ups and downs. On one hand, the platform offered a user-friendly interface and comprehensive project management tools that streamlined our collaboration efforts. The real-time messaging and file sharing capabilities were convenient for team communication. However, I encountered occasional technical glitches and experienced a learning curve when navigating some of the advanced features. The lack of robust customization options and the higher pricing compared to alternatives were also minor drawbacks. Despite the challenges, Basecamp proved to be a reliable tool for enhancing teamwork and project organization.

Pros:

Basecamp is a game-changer for collaboration, boosting productivity and communication with its intuitive interface and powerful features. It's simplicity and organized layout make project navigation effortless. The comprehensive project management tools, including task assignment and milestone tracking, ensure efficient workflow management. Real-time messaging and integrated file sharing enhance seamless communication. Basecamp's emphasis on transparency and mobile app accessibility further enhance the collaborative experience. Highly recommended for streamlined teamwork.

Cons:

While Basecamp offers a range of impressive features, there were a few areas that left something to be desired. One drawback was the limited customization options. I found myself wishing for more flexibility in tailoring the platform to our specific project needs. Additionally, the absence of time-tracking capabilities was a missed opportunity for tracking individual and team productivity. I also experienced occasional performance lags, particularly when the platform was accessed by multiple users simultaneously. Lastly, the pricing structure felt a bit on the higher side compared to some competitors. Despite these shortcomings, Basecamp remains a solid collaboration tool, but it could benefit from addressing these areas of improvement to further enhance the user experience.

Joanna
Owner in Panama
Translation & Localization, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Our go-to project management tool!

5.0 5 months ago

Comments: Basecamp solves problems I didn't even know I had! It also keeps everyone accountable and well-informed in every aspect of our work. It's a massive game-changer.

Pros:

Basecamp makes my life so much easier! From tracking projects to communicating deadlines and keeping all our most important documents and information in an easily accessible place, there's no way I could keep track of everything as efficiently and smoothly without it.

Cons:

There's a significant learning curve with Basecamp, and that can intimidate those who haven't used project management tools or cause people to feel like they don't have time to figure it out.

Kate
Communications Manager in US
Internet, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy, Affordable Project Management for Your Entire Team

4.0 4 years ago

Comments: Since we started using Basecamp, our project intake process has become much more organized and it's way easier to see what everyone has on their plate. It's also helped us get approval from key stakeholders since everyone at every step of every project has to-dos assigned to them. I also love the integrations. We sync with Everhour so we can keep track of exactly how long it takes to complete each step of each project, which has helped us become more efficient and also see where we're spending our time.

Pros:

I love how intuitive Basecamp is to use and how easy it is to keep track of upcoming projects and set priorities. I'm new to project management and it's been so easy to set up every project and teach new employees how to navigate the system. You can set different projects for different teams and even invite clients to view projects. Plus, you don't have a limited number of seats so everyone in our organization can access it without us needing to purchase anything additional.

Cons:

There are too many places to communicate within Basecamp so it's important that you have a clear process. You can comment on an overall project thread, a group and in each individual to-do so sometimes it's hard to tell where a comment is located. However, it does show you which to-dos have comments within them and there are easy-access notifications at the top of your screen at all times so as long as comments are recent, they're easy to find.

Ryan
Ryan
Marketing Director in US
Verified LinkedIn User
Marketing & Advertising, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Basecamp allows me to track my team's progress easily and efficiently

4.0 4 years ago

Comments: I've used Basecamp for my team for several years now. The communications solutions, file management services and archival features are all excellent. As an administrator and user, I highly recommend Basecamp for any organization with several ongoing and simultaneous projects.

Pros:

Basecamp is a project management solution that allows me to stay on top of my team's projects with ease. Projects can be categorized and organized so that only members working on a particular project are exposed to the communications and back and forth. We use Basecamp as our primary solution because it is easy to implement and onboard, simple to use and has a robust set of features that are among the best in the industry for what we need.

Cons:

My only complaint is that the different versions of Basecamp have different features. For example, the version we use does not allow for time tracking. While this is not necessary, as we don't bill out by the quarter hour, it would be a nice feature that would allow me to better understand how long certain tasks take my team members. If Basecamp had universal features across all versions, this would be a miracle solution.

Michael
Michael
CEO in US
Management Consulting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Solution For Team Collaboration & Basic Project Management

5.0 4 years ago

Comments: I've used Basecamp to manage development projects, marketing programs, product management, company calendars, and basic HR/company policy documentation for several years. I've always found it to be reliable and easy to use. I will continue to use it going forward.

Pros:

Basecamp is incredibly intuitive and easy-to-use. New users can start using the system in a very short period of time. I love the ability to upload files to specific projects or teams and to organize them into folders and update them with new versions. I also really appreciate how Basecamp makes sharing news, messages, and schedules with members of the team. Basecamp is also very affordable, even for small teams.

Cons:

I would like to see some additional project management features added. Specifically, project milestones and Gantt charts. A few of the features are not particularly useful, such as the Gaussian-looking completion chart.

Paul
Paul
Managing Director in UK
Verified LinkedIn User
Arts & Crafts, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

I always come back to Basecamp

5.0 2 years ago

Comments: We have three sites. What Basecamp has provided is the unification of messages and tasks across all sites. It has added transparency that is invaluable to all of our team. We can keep important documents. Onboarding videos and other useful information. No more scraps of paper or post-it notes on peoples desks. It provides real accountability for everyone on the team. So simple to use which means 100% user adoption. Everyone loves Basecamp and we have tried every PM software out there. Basecamp is the best in the business!

Pros:

When you first start using basecamp, two things strike you the most. It’s clean super tight interface and the lack of some common functions. I see both of these things as a positive. This might seem odd but you soon realise that the makers at Basecamp are uncompromising in their relentless pursuit of keeping you efficient. No bloat. No complication. These all adds up to adoption by the whole team. Which for me is the most important thing. You can have a perfect project management system, but if no one uses it. It’s useless. Basecamp’s gets everything on the same page.

Cons:

I would love the app to give you persistent reminders for tasks! Snooze for 5 mins etc.

Christopher
Creative Manager in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Gather around the fire, Basecamp is here!

5.0 4 years ago

Comments: Basecamp felt fun to use and really made us feel that we were optimizing our workflows in terms of assigning tasks and work flows.

Pros:

Basecamp's user interface has changed over the years and has become for easier for clients and client facing individuals. Basecamp became a part of a sales pitch in terms of giving access to clients to a platform where we were accessible and there to help them.

Cons:

Basecamp has a lot of bells and whistles that are not immediately apparent. We did have to do a little digging under the hood in order to take advantage of some key features!

Daniel
Executive Producer in US
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

(BC3) A friendly project management tool

4.0 4 years ago

Comments: Basecamp is a great way to collaborate with clients and teams still. The nature of direct 1-1 communications means it will never compete with Slack in terms of moment to moment integration (We dont use campfires or pings or whatever they are called), especially since we do a lot of work in JIRA and therefore our project and process are already disconnected (I could see Campfire being more useful if we were more actively using Basecamp). For now, it serves as a place to post assets for review and archival to the client, as well as a place to post longer messages, like meeting notes in a way that is organized and contextual.

Pros:

The reintroduction of client permissions made BC3 instantly more usable as it reintroduced the collaborative nature that wa a hallmark of this product (The "clientside" approach was garbage) Basecamp offers a clean and approachable structure to project management. It is not intended for software development really, but can be used to run a project or even as a company hub (we use it for both, though in full honesty we have mostly transitioned to slack).

Cons:

As above, the initial clientside approach was really underwhelming. It worked for specific low-touch clients, but if you were actively collaborating, it was offputting and cumbersome. It can be sort of cumbersome to navigate files, and I wish there were data integrations to link Google Shared drives

Terrance
Terrance
COO in US
Management Consulting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Recommended - Use it daily

5.0 3 years ago

Comments: We use Basecamp almost on a daily basis. It is fantastic for managing our team and different partners. Our operations side has also been thrilled with the lists that Basecamp provides. Makes it easy for managers to see what has been completed

Pros:

Basecamp is well suited for project management. I've used Trello historically but it never had the same degree of functionality. I love the fact that I can have lists, easily collaborate with others and make it almost like a task force that I can assign to various people on our tea.m It was easy enough to implement and also great if you need to hit the ground running since the learning curve is virtually non existant.

Cons:

I use Basecamp 2 and the part I like least about the software is that within the cards itself, I can't @person to provide updates. I can assign various cards to specific people but can't call out specific individuals in those cards.

Walter
E-Commerce Manager in Pakistan
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Organizational Tool - but not export or import friendly

4.0 4 years ago

Comments: Overall, Basecamp is a good solution easy to manage but its inability to export into different formats, which its competitors do provide, might cause most of their users to switch to another platform, like us. Apart from the issue highlighted above, I think basecamp is a great tool to add, update, notify and manage any task, be it tech-related or sales related. As I have been through technical support, sales and then e-commerce sales of my company I think this tool would be very handy.

Pros:

It is easy to enter, search and assign tasks in this online tool. As an E-Commerce Manager, I find it easy to enter our online order information, keep track of them with due dates, assign tasks to my team members and update our higher management on the goals and their progress.

Cons:

The Export feature of this online tool is the worst!! I have tried contacting their support about exporting my tasks to excel or CSV format and they informed me that they do not have that option. We receive over 200 to 600 + orders a month which we have to keep track of, this helps us do that, but when our account manager asks me to get him details of orders then my life goes to hell. It takes me 2-4 days to extract all the data and organize it and send it to our accounts manager. This is the RED Flag for me for this software, I have my team looking at other options to switch to, however, if they do incorporate it, I have no problem sticking to Basecamp. Another thing I would like to point out, which is not a red flag or an issue but in the last month we had basecamp service unavailable or crash twice. Since it is a company solution, we are using, and I have been using it for the past 3 years, I never had seen this issue, maybe an upgrade in their services or some other bug is causing this but it did happen. Hope it does not happen again as it will affect our work seriously.

Kristen
Product Marketing Supervisor in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Basecamp Has Helped Us Organize the Chaos

5.0 4 years ago

Comments: Our marketing team was the first to implement Basecamp, and, eventually, the benefits to project management were so evident that most of our company uses the platform—from R&D to technical support. The application is quite intuitive, requires very little training for use, and offers multiple ways to communicate: private messaging, group chat, and message boards. The integration Basecamp offers with Google is also seamless. Tip: Once your teams are established, setting communication expectations for each tool is a necessary step to achieving a high efficiency.

Pros:

The integrations that Basecamp provides make communication for cross-departmental projects quick and effective. The integration we use the most is the support of Google Docs, Google Sheets, and Google Calendar. Within Google Drive, the folder system makes it often difficult to find documents, but Basecamp allows not only Google Docs and Google Sheets to be linked to, but conversations about that specific document to take place in one place. This makes it easy to hand off documents and files to another department, route items to our publication team, or to request feedback from partners. As an original user from Basecamp 1, there have been so many improvements to the second and third editions. Basecamp certainly does an excellent job listening to its users.

Cons:

The only change in version 3 that I am disappointed with is the elimination of the built-in calendar. What used to be "Events" with an interactive project calendar became the "Schedule." The Events interactive project calendar functioned a lot like a Google Calendar, which allowed someone to see all touch points on the calendar itself. The "Schedule" is mostly a list of upcoming events. However, the benefits of the folder systems, the access to resources, and the task assignments outweighs this issue. Plus, if you are a new user to Basecamp 3, you won't even be aware that anything is missing.

Mohammed
Senior corporate communications in Jordan
Banking, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Preparing and implementing tasks through the cooperation of team members

5.0 2 years ago

Comments: Basecamp contributed to increasing the ability to follow up on all projects of the organization, as well as save documents and documents related to those projects, and also through notifications of tasks that are sent at the specified times to all members, ensuring that everyone stays in touch with the actual situation of the project and enables the project management to know the points Defects and omissions in production baskets, which gives them flexibility with the ability to enter at the right time.

Pros:

Basecamp is a flexible program with a distinctive design, which enables the work team, by integrating jobs, to dispense with many of the tasks they perform, which contributes to saving time and effort and increasing productivity. The team will be able to communicate through Basecamp from anywhere at any time and also via mobile phones. Each team member will be able to list the tasks, their due dates, and the members who contribute to the implementation of the task, which makes the follow-up processes and measurement of achievement rates easy and clear to everyone. The application will provide you with notifications about the assigned tasks that you have to follow. The application provides the ability to download files, documents and videos of a specific activity, and they will be saved for reference at any time. The application enables you to work on several projects at the same time, as you will be able to customize the tasks according to the project you are working on.

Cons:

Everything is excellent, Basecamp is easy to use for everyone, it has a unique user interface, which allows you to know all the tasks that you are required to participate in and their due dates. Basecamp has an excellent support team and provides educational aids to everyone that helps with a clear understanding of how the app works. Basecamp provides a very large amount of freedom for users, enabling them to include and modify the list of people to send notifications to, ensuring that those notifications reach the people concerned at the specified times.

Tamara
Club Secretary in US
Public Relations & Communications, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Basecamp - Great for young people, not user friendly for older generations

4.0 3 years ago

Comments: I had to give a presentation on Toastmaster's Pathways and navigating to and through Basecamp and I realized we are not utilizing a lot of the great features Basecamp offers. Again, a lot of the members I've spoken with (both local and international) all say the same thing, that it's confusing to navigate through, the look of the website changed and the headers are confusing. The word Basecamp didn't sit well with a lot of people, but after searching this on YouTube I figured out that Toastmaster's didn't do a good job of explaining what is Basecamp and what the purpose of Basecamp is. If they had chosen to use words or headers like, "Account" that would sound more familiar it would've helped with getting to know the layout. Also, finding materials is still a bit of a maze, but again, that's the organizations lack of set-up and not really Basecamp's fault. With Basecamp all of the learning materials that used to be in booklets were now transferred to the computer and had live video demonstrations, organized power points and links to more resources beyond what is written on the page; it definitely enhanced our learning but also overwhelmed us because there were almost too many resources available in every language you can think of in different parts of the site. Now that I know that Basecamp is a project management software I can help others learn about it and utilize it to the fullest extent.

Pros:

I use this software for my Toastmaster's Club and it has a lot of great features that aren't being utilized because of the confusion of maneuvering through it. I can: leave feedback or ask for feedback from other members, track my progress via pie charts, access multimedia learning materials easily, store documents related to my project for historic record or for easy recall.

Cons:

Toastmaster's is an world renown organization that has a very even mix of younger and older or retired members; the oldest member in my club is 92 years old. As of June this year, everyone was required to get a Pathways account and log into their Base Camp. I am one of the younger members (39 years old) and even I didn't find Basecamp to be clear cut or intuitive and was frustrated. It got so bad, that the area directors asked every club to nominate a Toastmaster's Pathways or Base Camp "Ambassador" that they can refer people to when they needed help. We had a virtual conference recently and there was an intro class on how to use Pathways/Base Camp and everyone was clearly confused and it didn't make sense to them. There were too many steps to get to the login pages and to get to the actual base camp. Also, the word base camp was not explained to everyone. I think we were looking for something like, "Account" which is equivalent to going to your base camp. I believe the roll out of this new website and way of tracking our progress was poor and has cause a lot of frustration, discouragement and even loss of membership for our older members.

Ross
Ross
Operations Director in US
Verified LinkedIn User
Media Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The Best "Pick Up and Get Going" Task Manager

4.0 5 years ago

Comments: Basecamp is where we keep all of our assignments and initiatives, and we've become diligent about not letting any lists or to-dos creep outside the system. This relies heavily on managing the project list carefully and making sure everything has its place. There are not guide-rails to keep you from placing a task in the "wrong" place - fortunately you can move tasks all around if someone puts something in an incorrect place. It's important that you define what Projects exist and create a framework for where assignments should go. A frequent complaint we hear around the office is "I don't know where to put this" so it's important that you outline your project structure and communicate it clearly. If you can nominate a gate-keeper to watch over the system organization, Basecamp can be a very effective way to manage all assignments across an organization and allow people to simply see what's due, when, with ease.

Pros:

Basecamp requires very little setup and there are very few barriers to overcome to get in and start making projects and tasks. It can very very scalable in terms of users and project count, and it's approach to To-do Lists and Tasks makes project organization fairly straight-forward. At it's core, making tasks is as easy as choosing a place to put them, naming them, and assigning them. With simple reports, users can view their tasks across all projects and start tackling them. If you want to take things a little bit deeper, you can assign mutiple people to tasks, set due dates, and loop other people into the tasks for conversations.

Cons:

Basecamp still has some key missing features that create workflow issues every now and then. You can create recurring events, but not recurring to-dos. So, for example, if you want to create a "Close Accounting Books" to-do and assign it to a user to be finished each month by the 15th, there is not currently support for that. There's also no built-in gannt views, although they continue to innovate project management with new simpler ideas such as the "Hill Chart" which i'm a fan of. A lot of the lack of complex features comes from their desire to carefully curate features to keep the application from ballooning into a beast that's unwieldy and hard to learn.

Jenny
Brand Director in US
Internet, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

I've used Basecamp intermittently over the last 3 years.

5.0 6 years ago

Pros:

Basecamp is best for improving organization and instilling clarity among teams. I love the notification board in Basecamp. It helps organize and clarify details and next steps in a team, which can often times get cluttered or grow faint via email and standard chat-type programs like Slack. The self-saving feature is awesome, too. I've been screwed over many times on other programs and email systems if my computer freezes or my browser shuts down unexpectedly so I have a wave of relief being on Basecamp in general. Any applicable files needed can be easily searched for and found within the system, too, which is great. This feature is definitely reminiscent of Google Drive, but Basecamp as a software tool is way more robust, functionality-wise.

Cons:

Upload times can be slow and it can get a little glitchy, but the latter may be a function of my company's WiFi. If everyone on your team knows how to use Basecamp and if everyone on your team are solid workers, Basecamp can help you save so much time. BUT, if you have slackers or lazy people on your team (all too common even in the best companies out there) it can be incredibly frustrating to have to repeat information that's already clearly in Basecamp for them to reference. This isn't necessarily a 'con' but I'm often finding out about features I didn't know existed or didn't know were beneficial to leverage for my specific projects until I discovered them through conversations with colleagues. It'd be great to have tutorials embedded into the system so users know they're utilizing the system at its full capacity.