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About Basecamp

Basecamp is a team collaboration system designed to be straightforward, easy for teams to adopt, and perfect for team managers.

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Pros:

I like that you can give access to each project to whomever you please and those people can see their own to-dos and also others. I like that it integrates with Tick.

Cons:

There is no way for me to delete an inappropriate comment from a parent.

Basecamp ratings

Average score

Ease of Use
4.3
Customer Service
4.3
Features
4.2
Value for Money
4.2

Likelihood to recommend

8.0/10

Basecamp has an overall rating of 4.3 out 5 stars based on 14,455 user reviews on Capterra.

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Vikram
Vikram
Business Development Specialist in India
Verified LinkedIn User
Staffing & Recruiting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The Best task allocation and monitoring tool available in the market

5.0 2 years ago

Comments: In remote workplaces, it becomes very difficult to monitor and track the progress of your peers or teammates. Basecamp has been a saviour as it helps us not only monitor and allocate tasks but also becomes a source of communication for internal teams to get the work done. We recommend Basecamp to any IT company which has multiple projects and resources to handle.

Pros:

Basecamp has been a great tool for our team as all the projects and tasks are allocated by the managers and peers on this platform and then it becomes easy for everyone to keep a track of it. Basecamp provides an easy communication via threads that make it very convenient to use. We at Wise IT inc have been using basecamp as a project management and collaboration tool and love how it makes our lives easier. It also has a mobile app which makes it more easier to keep a check on your phone when you are away from work.

Cons:

Basecamp does not have video conferencing option yet which has become a very important feature for companies that are working from home. Apart form this, I have never faced any problem using Basecamp.

Ryan
Ryan
President in US
Verified LinkedIn User
Design, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great tool, but unfortunately the price is one of the highest values

4.0 2 years ago

Pros:

Basecamp is an incredibly strong task management tool. Great for small teams. As far as resource management and any medium sized projects basecamp lacks behind its competitors. With all this said, I love basecamp as it is nostalgic for decades now of work that I've been able to implement easy with teams and organizations.

Cons:

resource management, alignment, lack of scheduling, confusing interface that forces users to just use search, upgrades and updates... although good, only make it harder to leave and not actually fix needed overhauls.

Verified Reviewer
Verified LinkedIn User
Computer Games
Used the Software for: 6-12 months
Reviewer Source

Nearly great but not quite

3.0 6 years ago

Comments: We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.

Pros:

For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems. On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task. As a project manager, this is a very useful way of seeing where everything currently "is at"

Cons:

Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!) Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.

Ashok
Senior Director in Canada
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Comprehensive set of capabilities for us

5.0 3 months ago

Comments: Has special interface with other softwares which makes meeting management and scheduling great and possible.

Pros:

Basecamp is a unified workspace that manages all areas of everyday operations and duties for our company's management. It provides dozens of sales and marketing automation rules, charts, reports and calendar which are most appropriate for our organization.

Cons:

Very straightforward. It has maintained a clean reputation with us. I highly value Basecamp.

Melanie Latrelle
Melanie Latrelle
Web Designer and Photographer in US
Verified LinkedIn User
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

So glad I found Basecamp!!

5.0 2 years ago

Comments: I've had a great experience with Basecamp. I've collaborated with a number of projects on this tool and it's been essential in managing my projects. Since I'm in the growing phases of my business, I SO glad they have a free feature that allows me to use 3 free projects. Once I reach a level where I have a team and I'm serving more clients, then I can see myself getting the Basecamp paid plan. Thank you for offering such a great product!

Pros:

Another designer recommended Basecamp for managing web design projects. This product allows me to keep everything for my client projects in one place! I like being able to collaborate with clients on a timeline and assigning them tasks. The chat feature is very helpful. I like that we can upload all their documents and even link to Google documents. The mobile is very useful for doing business on the go. I can really stay organized with Basecamp and it keeps me accountable with timelines. I love that I can make it client-facing so there is a level of transparency on timelines. I can use this tool to do all communications with clients and not have a string of emails to go through.

Cons:

I've been going back and forth with the documents section and if I should use Google Drive to store documents or if I should use Basecamp. People are most familiar with Google Drive, however when I educate and train them on how to use Basecamp, then it will help them be more comfortable with navigating the software. I would like training videos for clients to be able to get an overview of how to get the most of Basecamp while working together. If Basecamp doesn't have a video overview, then this will be something that I can work on.

Faisal Faruque
Faisal Faruque
Digital Marketing Analyst in Bangladesh
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Basecamp made managing my team members easier than ever!

5.0 3 years ago

Comments: You can call it the Jack of All Trades. Before using Basecamp I had to use a lot of apps for different purposes. For example, one to-do app, another file-sharing app, another messaging app, and so on. It hampered my productivity. But luckily I found Basecamp and this thing got me covered. Now I can have fewer meetings with my team members and save time to do something productive. The integration with other app made it the real hero. I can automate my tasks on Basecamp by using popular integration services and those work seamlessly with Basecamp.

Pros:

I have been using Basecamp for a while now. I am genuinely in love with the overall user interface of this platform. It is very easy to use and intuitive. The free plan of the Basecamp is quite generous and it is enough for most of the users. This is why I love this tool so much. But there are some other features that are really helping me to manage my remote team. I can easily assign tasks with deadlines. The email notification system and the mobile app added to the overall value of this tool. I observed that it loads faster on any device with a slower internet connection. This is why my team members even from countries with slow internet can easily access this tool. Overall, the experience is top-notch and I recommend everyone to use this tool.

Cons:

There is nothing that I hate about this product. But I think the amazing developer team behind this tool can bring some improvements to the existing features. The price for the Business Plan is quite affordable for large teams. But if they can bring some affordable paid plan for the individual users it would be so much helpful.

Kevin
Kevin
Director of IT in Canada
Verified LinkedIn User
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Basecamp for Teams

4.0 3 years ago

Comments: We have started and completed close to 150 projects in Basecamp; crossing every department in our organization. It has helped us keep people informed, keep tasks on target, and complete projects in a timely and efficient manner. Their help system is very detailed. It seems like most reviewers just can not find it. https://3.basecamp-help.com/ We are very pleased with the product, but we want to see more enhancements coming, and more often. The product desperately needs sublists, priorities, milestones, and very tight integration with Office 365. We would also like to see the use of templates. Anything from planning a canoe trip to launching a new retail store would be very helpful. Overall, it is a great product, but we may outgrow it if enhancements are not added. If some of these features do not come soon, it may drive long-standing customers away from the product.

Pros:

We have been using Basecamp for 7 years now. What we liked at first was the simple design and speed at which you can learn the product. You can be up, running and have a project underway in less than 10 minutes. It checked all the boxes initially. Simple to use, ability to create project groups and associated tasks, assign users, and dates, and attach files. In Basecamp 3 they added grouped tasks within the parent list, and the ability to assign multiple people to a single task.

Cons:

Basecamp needs sublists, priorities, and milstones. They also need to build a native integration completely into Office 365. Instead of fighting it, embrace Office 365 Sharepoint, Onedrive, and Teams.

Peter
Software engineer in Kenya
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

"MY PROJECT MANAGER"

3.0 5 months ago

Comments: Basecamp has given me an easy time to work with my colleagues even from home,we can share information regarding our projects using the software.
Basecamp is one of the best projects management tool I have used soo far.

Pros:

The user interface is very friendly,easy to navigate from one point to another,as compared to other tools,it has amazing features such as instant messaging that helps me and my colleagues during projects discussions

Cons:

I have not come across any dislike with Basecamp,soo far soo good.

Tichaona Redemptor
Tichaona Redemptor
chief information officer in South Africa
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Flexible Event Creation platform

5.0 9 months ago

Comments: My overall experience with Basecamp has been quite positive! Basecamp’s project management features streamline workflows, enhance communication, and keep projects on track. It’s a powerful toolkit for modern teams!

Pros:

Basecamp provides a single, organized space for all project-related activities. Whether it’s discussions, tasks, files, or schedules, everything resides within a project’s dedicated page.

Cons:

For new users, Basecamp’s interface can be a bit overwhelming initially. The abundance of features and options might take some time to get used to.

Mayra
Analyst in Colombia
Civil Engineering, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Basecamp Review

4.0 6 months ago

Comments: Overall, I will give BaseCamp a 4 out of 5 stars

Pros:

It saves you a lot of time and highlights what is important for task scheduling; and high performance to work on multiple projects, It works flawlessly, is very intuitive

Cons:

Sometimes their customer support system is a bit slow

Michael
Michael
CEO in US
Management Consulting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Solution For Team Collaboration & Basic Project Management

5.0 5 years ago

Comments: I've used Basecamp to manage development projects, marketing programs, product management, company calendars, and basic HR/company policy documentation for several years. I've always found it to be reliable and easy to use. I will continue to use it going forward.

Pros:

Basecamp is incredibly intuitive and easy-to-use. New users can start using the system in a very short period of time. I love the ability to upload files to specific projects or teams and to organize them into folders and update them with new versions. I also really appreciate how Basecamp makes sharing news, messages, and schedules with members of the team. Basecamp is also very affordable, even for small teams.

Cons:

I would like to see some additional project management features added. Specifically, project milestones and Gantt charts. A few of the features are not particularly useful, such as the Gaussian-looking completion chart.

Jonathan
Lead Engineer in US
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great choice for team discussion, file sharing and basic task tracking

5.0 4 years ago

Comments: Our overall experience has been great. We were using a custom-built tool for team communication, but ultimately decided that Basecamp just has more features and will save us a lot of cash in the long run versus building the tool ourselves. It's nice that there is a flat charge for the service, instead of charging by the user like some other services do. This saves us a considerable amount of money.

Pros:

It was very easy to setup and get going. We just invited our team members in with each of their email addresses and it handled the rest. Our entire team found it easy to create their account or do a social login. We use it primarily as a message board and chat system on our team. I really like how the entire message board is searchable, which is useful for finding things later on. "Remember when we talked about XYZ", and you can just search for XYZ and it shows up quickly. The calendar and file sharing has also come in handy for simple things, though it's not as robust as using something like Google Calendar or Google Drive. Basecamp also has a useful API that we've used to pull some data out of their system and display it in our other systems. The mobile app works great. It's probably one of the best designed apps I've ever used, to be honest. It makes it easy to talk with the team while on-the-go.

Cons:

I was hoping for some kind of wiki system to be included with Basecamp. You can kinda make up your own wiki using specific categories on the message board and file sharing, but it's not quite the same. A wiki would be really helpful for internal documentation.

Bethany
Editor in US
Publishing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

My, well, base camp for client communications!

5.0 4 years ago

Comments: I create an individual Basecamp project for each of my clients to handle communication, deadlines, and file-sharing. Basecamp is the only project management software I've found that really excels at being used in a client-facing manner. I can get clients set up within minutes without confusing or overwhelming them.

Pros:

My use of Basecamp is unique in that I personally don't need project management software as much as a client communication interface, and Basecamp is perfect for that! My work requires me to implement deadlines for both my team and my clients, and Basecamp allows me to clearly communicate that entire timeline while keeping all files and communication in one place. It really is a perfect "home base"!

Cons:

I'd love to be able to customize which projects we receive updates on! Instead of just choosing email updates or no email updates, it would be great to have a newsfeed of only starred projects or even the ability to designate and filter by role within a project. I also feel that the jump between Basecamp Personal and Basecamp Business is a bit too stark. I'd love to see, say, a Basecamp Entrepreneur option in between aimed at companies that don't need unlimited features and can't afford the $99 monthly price point. Basecamp 2's "10 projects for $20/month" package would be an ideal model!

Gavin
Technical Project Manager in UK
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Basecamp gives you a lot of bang for the buck

5.0 2 years ago

Pros:

Basecamp does almost everything we need to do, with the ability to use the APIs we've managed to extend Basecamp to work with our internal and some external systems. Every single project is tracked and managed via the app, our project hours are recorded against each project using the API and we can report on these for costings at any point. There are more competent project management software packages out there, but all of these charge per user and would be a lot more expensive.

Cons:

There's a few small features missing, one of these is project management across multiple projects, we're not able to produce GANNT charts or assign people to projects with working hours to ensure the member of staff isn't overloaded. This is minor overall but would definitely be something great to have.

Casey
Product Manager in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

The ultimate collab

5.0 last year

Comments: Basecamp keeps our team moving on time, step by step. We're more efficient and thorough, and we don't miss any details.

Pros:

One thing that's really nice about Basecamp is that the monthly price is the same no matter how many usersthe account will need. This means it's much more affordable especially for larger teams or companies. There's also a version of Basecamp that can be used for free, incase you'd like to try it out first.Setting up Basecamp was almost effortless. The Ul is so intuitive and helpful. Integrating Basecamp with other services is supported and may be done quickly without a complicated setup. Guest accounts are available and they add flexibility. Basecamp keeps all team members updated on events, deadlines, announcements, approvals, etc. Teams can manage projects, tasks, and ideas in one platform.It's looking to be the best collaboration app I've had.

Cons:

I'm disappointed to see that time tracking and Gantt charts were not included, however I still think we're thriving with Basecamp. I'd also like to be able to leave our team communication app behind and only use Basecamp.

Ross
Ross
Operations Director in US
Verified LinkedIn User
Media Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The Best "Pick Up and Get Going" Task Manager

4.0 6 years ago

Comments: Basecamp is where we keep all of our assignments and initiatives, and we've become diligent about not letting any lists or to-dos creep outside the system. This relies heavily on managing the project list carefully and making sure everything has its place. There are not guide-rails to keep you from placing a task in the "wrong" place - fortunately you can move tasks all around if someone puts something in an incorrect place. It's important that you define what Projects exist and create a framework for where assignments should go. A frequent complaint we hear around the office is "I don't know where to put this" so it's important that you outline your project structure and communicate it clearly. If you can nominate a gate-keeper to watch over the system organization, Basecamp can be a very effective way to manage all assignments across an organization and allow people to simply see what's due, when, with ease.

Pros:

Basecamp requires very little setup and there are very few barriers to overcome to get in and start making projects and tasks. It can very very scalable in terms of users and project count, and it's approach to To-do Lists and Tasks makes project organization fairly straight-forward. At it's core, making tasks is as easy as choosing a place to put them, naming them, and assigning them. With simple reports, users can view their tasks across all projects and start tackling them. If you want to take things a little bit deeper, you can assign mutiple people to tasks, set due dates, and loop other people into the tasks for conversations.

Cons:

Basecamp still has some key missing features that create workflow issues every now and then. You can create recurring events, but not recurring to-dos. So, for example, if you want to create a "Close Accounting Books" to-do and assign it to a user to be finished each month by the 15th, there is not currently support for that. There's also no built-in gannt views, although they continue to innovate project management with new simpler ideas such as the "Hill Chart" which i'm a fan of. A lot of the lack of complex features comes from their desire to carefully curate features to keep the application from ballooning into a beast that's unwieldy and hard to learn.

Maryellen
CEO in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

For managing details and timelines for complex projects

5.0 6 years ago

Comments: I am a fundraiser, and often - OFTEN - have several big fundraising projects in preparation at the same time. Before Basecamp, it was a nightmare to keep all of the details for each event separate and clear, without dropping the ball on some important responsibilities. Unfortunately, failing to take care of an important detail on any of these events can be devastating, so I could barely sleep because of the stress of worrying about where I was on each project. Also, since I often use some of the same vendors (caterers, tent rental, hotel space) it was hard to remember if I had talked to them about each individual event, and had all of my facts straight for each individual event. Basecamp makes it possible to track each and every event carefully, set up connecting emails to keep everyone informed, and makes it very easy to set deadlines, timers, and reminders for every important goal and part of the event. It took an entire weekend to set up all of the lists, timelines, and connections needed within Basecamp for the eight complex fundraising events I had on my calendar when I first set up in Basecamp. But after that weekend, I slept better than I had in months because everything was organized, I could see in a few seconds exactly what was on my "To-do" list for each day, each week, and up until the day or the event, as well as what I was waiting for from anyone else. This program is certainly an expense. But it gave me incredible peace of mind.

Pros:

It is so well integrated. For example, taking one action will also notify several team members who need to know about that action without me having to send numerous emails. The software makes it possible to track several or many projects with dozens of people without losing a step or forgetting anything.

Cons:

A bit of a learning curve to get started, but technical support is good, and the program quickly becomes intuitive. The other members of your team - not only your staff, but your client - must also be willing to learn Basecamp. On the other hand, once they do, they will love it - and you!

Christopher
Founder & CEO in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

We would be a Mess without It

5.0 5 years ago

Comments: Despite my complaint about Discussions, I REALLY love this product and honestly cant' see how we could keep organized with the complexity of our projects without it. I know there are other products that do similar things in different ways, but you guys hit perfectly on providing exactly the functionality we need without a lot of extra fluff. We use Basecamp B2 BTW and not B3 because we don't need all the additional fluff of B3. We have other products to handle chat (like Skype etc) so there was nothing about B3 that we needed. WE LOVE BASECAMP B2 !!!

Pros:

I love the ease of use, and the how it allows us to keep very complex projects organized via the To-dos etc. I love the fact it lets our teams collaborate in a single location and keep everything related to a project organized. (We use Basecamp B2 FYI)

Cons:

DISCUSSIONS. If I had a way to turn off the ability to start a new discussion I would. I like the fact the discussion area shows the chronological listing of activities, but I DO NOT like the concept of a discussion. Everything we do in Basecamp is in the TO-DO section because you can assign ownership and due dates. A DISCUSSION on the other hand, cannot be assigned to someone or a date added. Anything we need to discuss, can be done inside a specific TO-DO item and at the point someone needs to take action it can then be assigned to someone for ownership. A discussion without the ability to assign ownership and a time element is Just a bunch of talking and worthless to a business. I'm also continually having customers go out there and open new discussions when they want something instead of opening a to-do because discussions are the first thing they see. If I could turn off the ability to open a new discussion I would. Because of the issue I just mentioned, it would be VERY HELPFUL if there was an easy way to move an item from a DISCUSSION to a TO-DO. That would make it easy to deal with the situation if someone opened a discussion instead of a to-do and also would make logical sense that people are talking about something for a long time (Discussing it) and then when it's time to get off their butt and do something they could move it to a to-do (have the history of the discussion) and assign ownership.

Jason
Marketing Director in US
Consumer Goods, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Better way of doing business

4.0 5 years ago

Comments: While there were other, cheaper PM softwares to consider, one of the reasons I started to look at Basecamp is because they are, in a sense, industry leaders. They are constantly publishing books or podcasts about better ways of doing business and that's something their software does.

Pros:

Since switching to Basecamp we've seen better communication, collaboration, and better delivery on projects for our marketing team. The way Basecamp delivers information—keeping it all up front and easily accessible—makes it super easy to find out where a project is at at any given time. We've also seen an increase in productivity. People are spending less time trying to figure out what it is they are doing and spending more time getting tasks checked off their list. It has also improved team morale. PM software can be frustrating, but the user interface has made it more fun. While we haven't rolled this out company wide, we are looking forward to it.

Cons:

I think there is room to improve the educational components of Basecamp. Based on their customer experience, are there best usage stories? Are there best practices for implementation and usage that we can use? Key piece is communication. There's a lot of choices for where people can submit updates: Campfire, in the task list, in individual tasks. What are the best practices? Someone, please tell me.

Kristen
Product Marketing Supervisor in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Basecamp Has Helped Us Organize the Chaos

5.0 5 years ago

Comments: Our marketing team was the first to implement Basecamp, and, eventually, the benefits to project management were so evident that most of our company uses the platform—from R&D to technical support. The application is quite intuitive, requires very little training for use, and offers multiple ways to communicate: private messaging, group chat, and message boards. The integration Basecamp offers with Google is also seamless. Tip: Once your teams are established, setting communication expectations for each tool is a necessary step to achieving a high efficiency.

Pros:

The integrations that Basecamp provides make communication for cross-departmental projects quick and effective. The integration we use the most is the support of Google Docs, Google Sheets, and Google Calendar. Within Google Drive, the folder system makes it often difficult to find documents, but Basecamp allows not only Google Docs and Google Sheets to be linked to, but conversations about that specific document to take place in one place. This makes it easy to hand off documents and files to another department, route items to our publication team, or to request feedback from partners. As an original user from Basecamp 1, there have been so many improvements to the second and third editions. Basecamp certainly does an excellent job listening to its users.

Cons:

The only change in version 3 that I am disappointed with is the elimination of the built-in calendar. What used to be "Events" with an interactive project calendar became the "Schedule." The Events interactive project calendar functioned a lot like a Google Calendar, which allowed someone to see all touch points on the calendar itself. The "Schedule" is mostly a list of upcoming events. However, the benefits of the folder systems, the access to resources, and the task assignments outweighs this issue. Plus, if you are a new user to Basecamp 3, you won't even be aware that anything is missing.

Daniel
Daniel
Software Developer and IT Trainer in Romania
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Basecamp - for small and (some) medium-sized projects

5.0 4 years ago

Comments: I use Basecamp to manage part of my projects. It helps me to keep in better connection with my clients and the members of the team. I think it is well suited for small and maybe medium-sized projects. It’s reliable and effective at keeping everything organized as long as your teams will have less than 20 members. But if you’re taking into consideration to use Basecamp, you must also evaluate the complexity of the project and the need of communication between members. Sometimes the conversation will become hard to follow because everything is put together, and after a while it’s difficult to keep track of it. We also use the document management and sharing feature to organize project files. Number of emails between team members and/or client dropped after starting using Basecamp. In fact, you can use Basecamp entirely as a communication platform to organize and keep in touch with your clients. Basecamp consolidates all messages with the client in one place. If the projects are for external clients you can add them to your project and choose only certain resources that they can have access to.

Pros:

Basecamp has a very easy to use and intuitive interface. Managing and supervising projects is clean and efficient. It allows us to share only certain resources with the client. Groups allow team members to collaborate and share resources. Members can communicate real-time with the chat or direct messages(pings) or by posting on messages board. I can dismiss questions or responses if inadequate for the group. We’re able to set a responsible and set deadlines for tasks. I can quickly see the tasks we still need to do. I like how I can have all communication with the client in one place. We don’t need to communicate by emails so often. Calendar will tell us the time spent and the deadline of the projects. You can define project hierarchies to break down projects and make them more manageable. Sometimes I need to share something with a person who’s not on the team; for this I can create a public share link. We can use templates to speed up the creation of similar projects.

Cons:

There is no plan between Free and Business (99USD/month). Grouping and following longer discussions is not that easy. I would like to have the possibility to delete files in bulk. The calendar is just basic, it lacks many features like exporting or syncing with external apps/tools. I think there are too many email notifications. I would like to correct or edit online an already uploaded document. If you want to change the design after your company branding, don't expect that from Basecamp. I miss a standard feature to prioritize the tasks so we can drop out our custom conventions.

Bryce
Recreation Director in US
Recreational Facilities & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best Bang for the Buck

5.0 4 years ago

Comments: Our team has been better at communicating with one another and collaborating on ideas. It has connected the team and made it easier to know what everyone is working on without it feeling like big brother is watching what you do.

Pros:

I love how I pay a yearly fee and I can have unlimited users, projects, files, due dates, etc. We looked into other software and no one could match the ease of use and affordability for a city government on a budget. I love how you can search by keyword and find what you need, I love the chatting option between employees and I love how you can create projects and assignments with ease.

Cons:

I wish you could integrate your google calendar with this software.

Mohammed
Senior corporate communications in Jordan
Banking, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Preparing and implementing tasks through the cooperation of team members

5.0 3 years ago

Comments: Basecamp contributed to increasing the ability to follow up on all projects of the organization, as well as save documents and documents related to those projects, and also through notifications of tasks that are sent at the specified times to all members, ensuring that everyone stays in touch with the actual situation of the project and enables the project management to know the points Defects and omissions in production baskets, which gives them flexibility with the ability to enter at the right time.

Pros:

Basecamp is a flexible program with a distinctive design, which enables the work team, by integrating jobs, to dispense with many of the tasks they perform, which contributes to saving time and effort and increasing productivity. The team will be able to communicate through Basecamp from anywhere at any time and also via mobile phones. Each team member will be able to list the tasks, their due dates, and the members who contribute to the implementation of the task, which makes the follow-up processes and measurement of achievement rates easy and clear to everyone. The application will provide you with notifications about the assigned tasks that you have to follow. The application provides the ability to download files, documents and videos of a specific activity, and they will be saved for reference at any time. The application enables you to work on several projects at the same time, as you will be able to customize the tasks according to the project you are working on.

Cons:

Everything is excellent, Basecamp is easy to use for everyone, it has a unique user interface, which allows you to know all the tasks that you are required to participate in and their due dates. Basecamp has an excellent support team and provides educational aids to everyone that helps with a clear understanding of how the app works. Basecamp provides a very large amount of freedom for users, enabling them to include and modify the list of people to send notifications to, ensuring that those notifications reach the people concerned at the specified times.

Jenny
Brand Director in US
Internet, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

I've used Basecamp intermittently over the last 3 years.

5.0 7 years ago

Pros:

Basecamp is best for improving organization and instilling clarity among teams. I love the notification board in Basecamp. It helps organize and clarify details and next steps in a team, which can often times get cluttered or grow faint via email and standard chat-type programs like Slack. The self-saving feature is awesome, too. I've been screwed over many times on other programs and email systems if my computer freezes or my browser shuts down unexpectedly so I have a wave of relief being on Basecamp in general. Any applicable files needed can be easily searched for and found within the system, too, which is great. This feature is definitely reminiscent of Google Drive, but Basecamp as a software tool is way more robust, functionality-wise.

Cons:

Upload times can be slow and it can get a little glitchy, but the latter may be a function of my company's WiFi. If everyone on your team knows how to use Basecamp and if everyone on your team are solid workers, Basecamp can help you save so much time. BUT, if you have slackers or lazy people on your team (all too common even in the best companies out there) it can be incredibly frustrating to have to repeat information that's already clearly in Basecamp for them to reference. This isn't necessarily a 'con' but I'm often finding out about features I didn't know existed or didn't know were beneficial to leverage for my specific projects until I discovered them through conversations with colleagues. It'd be great to have tutorials embedded into the system so users know they're utilizing the system at its full capacity.

Gurbir Singh
Gurbir Singh
Co-Founder & Managing Director in India
Verified LinkedIn User
, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing Project Management Tool

5.0 6 years ago

Comments: Proper management of projects in my company. Upto date client reviews/feedbacks and more.

Pros:

I am using Basecamp since 2014. One of my friend from Dubai introduced Basecamp to me. It's simple and ready to use. No puzzles to do settings. Simple team member invitation. Simple client invitation. Create project easy. Tagging teammate is an awesome feature. we can simply tag our teammate in comments, to-do items, team chat, personal chat etc same as we do on Facebook. We can appreciate someone for his/her response. Set reminders and a lot of other activities can be done. No billing issue. the unlimited number of team members and no limit of file storage. Easy interface. If I talk about the support, team basecamp is very supportive and active to help its customers. You need help? write on Basecamp's twitter account and get a response in very short time or simply go to the website and write them, they'll definitely write you back. Once my account got suspended because of less funds, I simply wrote an email to [email protected] and got an instant reply from Sylvia Chong <support team> with positive response and activation of my account for next one month. They understand customers and help them back.

Cons:

Ammm.... Truly I have nothing which I like least about the Basecamp. Yea, more features can be added. Like invoicing, proposals, lead management and few other services. Because we have to find other vendos for all these services. It's complex to manage multiple vendors. Oxibase Software is one in all. They have invoicing, lead management, proposals, payment collections, project management, HR all in one. So, I would suggest basecamp to include some more features in it so that we don't look for other softwares :)