Procore Reviews

Review

Pros:

Procore streamlines construction tasks efficiently.

Cons:

Procore can be complex for beginners with no training.

A great tool for the construction industry.

Comments: Overall, Procore is a great tool for use during the contract administration. The punchlist tools are some of the best in the industry and they are continually pushing to make their services and overall tool better and better.

Pros:

I like how clean and clear the information is presented visually on the screen. It works well on mobile devices. There seems to be excellent customer support helping the customers use it to the fullest of its abilities.

Cons:

The inability for reviewers to save working files of shop drawings in a reviewer/user only location prior to submitting / uploading the official review/response. Also, I wish the reviewer could upload and utilize custom proprietary shop stamps so reviews can be done completely online.

Worse tool and customer service

Pros:

Workforce planning was the only module that has been useful.

Cons:

We were sold a product that did not work at all what we were promised. Spent hundreds of man hours to try and correct and were not able with very little support from the Procore team. I would strongly advise not using this company for your estimating/project financial needs.

Procore for Project Management

Comments: I love it. I have never had one application that I can use on all my devices that is able to store all my current documents.

Pros:

I like how I can see multiple projects in an instant and not have to switch to other apps or open any other tabs.

Cons:

Nothing. Procore has everything I need to be able to track and view the most current files for all of my projects.

Procore Is User Friendly

Comments: Overall, it's an easy program to use. I would highly recommend Procore.

Pros:

It's easy to use and user friendly. Pretty much easily learned without going through user difficulty.

Cons:

I don't have anything based on what I do that I dislike about Procore as it has been very helpful with me.

Procore is a great all in one for contractors

Pros:

Manage multiple projects with multiple team members easily. Able to update in real time across projects.

Cons:

Didn't use the mobile version so there may be some opportunity there.

Solid

Pros:

As a Procore user I have been impressed with its simplicity and ease of use, but still being feature rich. The mobile experience is a big plus as well.

Cons:

I can not speak to a lot of features as I would not consider myself a power user. I mostly access Procore to view construction drawings. It works well for my needs.

Everyone stays on the same page!

Pros:

The ease of collaboration between Contractors and Subcontractors.

Cons:

QuickBooks integration not an easy process.

Great software

Comments: Excellent software, would recommend all GC's use this platform for projects.

Pros:

Ease of access, easy to use the program, accessible to field workers, coordination of projects and current drawings

Cons:

none, I do not have any complaints. Best software available for team work.

Very helpful in keeping real time data

Comments: This is the first time we have used it. It works great on the management of the project. Just keep in mind once your onboarding period has passed you need to pay for any additional customer support from them.

Pros:

One of the best features is the ability for your subcontractors to sign in and submit invoices, change orders, and correspond with you.

Cons:

The quickbooks integration does not flow as smoothly as it should

Best Construction Software on the market

Comments: Procore is my favorite software to use in construction. It eliminates the need for many other systems that help organize and process submittals and RFI's. It is user friendly on for the GC, subcontractor, owner, architect and engineer.

Pros:

Procore does it all! Submittals, RFI's, Schedules, Commitments, Change orders. I highly recommend all construction trades use this for ease on their projects. This software does the work of many softwares and eliminates the need for multiple emails.

Cons:

They need to work on integrating existing accounting software's. Many contractors using this system are also using their own accounting system so it is dual entry.

Great software if you are looking to improve your construction business and gain better insights

Pros:

Procore allows better insights into your projects. This enables you to deep dive into problem areas and quickly make decisions on how to correct. You can plan better across your entire organization, rather than looking at project by project issues.

Cons:

It's quite expensive. If you are not getting the value out of the system you are paying for, you could mistakenly turn your back on it. Best bet is to figure out how to gain the biggest ROI out of Procore, even if that means hiring a Procore Certified Consultant to help.

ProCore

Comments: Benefit - one solution for our PM activity
Con - Reports and documents are not easily customized.

Pros:

With it being cloud based, all of our employees can access full project info wherever they are. This includes office, field, clients.

Cons:

Reports relevant to our company can't be easily customized. Customer services doesn't always understand our business needs.

Best available for Document and Project Management

Comments: Overall their customer support team has been great helping us in training and getting up to speed with implementation and helping with custom solutions tailored to our unique business needs.

Pros:

Procore is arguable the top document and project management solution in the market. Great cross platform functionality and top customer service.

Cons:

A lot to be desired in their bidding/estimating functionality, but they are active in releasing updates and improved functionality so I hope this gets better over time.

Great Project Collaboration Tool!

Comments: Procore is extremely easy to use and learn. The online training videos are brief and well organized to teach what you need to know. We were able to very quickly ramp up our project and start using Procore for our project team and found most of our subcontractors were also interested in seeing Procore in action. Any interactions I have had with customer support or their designers has always been extremely helpful. It's always great to get a call request from the designers related to a suggested change that you put in wanting to make sure that what they are looking to do will meet your expectations or at least how they can better meet your expectations. I love signing into Procore and having the popups telling me what new changes they have implemented overnight, shows they are always growing and improving their product to better meet the needs of their clients.

Pros:

Very easy to use and set up the preferences. Document uploads are simple drag and drop functions in most areas. Creating user access templates and controlling or restricting access to certain areas of the platform is very easy. Individuals at all levels throughout the process are fairly easily able to understand what they need to do as it is very intuitive.

Cons:

The user access setting need to be customizable at a lower level of detail, I would have rated five stars for Features & Functionality if it weren't for this. I find myself having to give people within the group full Administrative rights to tools in order for them to do what should be a task available at a lower level without full rights to change setup of the tool. If you aren't doing the same or extremely similar projects each and every time, there needs to be a Corporate level for reporting purposes and what they now have as "Company" level would be more the project level for those projects that are almost identical and/or being performed by the same project group. Changes made to the company level affect all the projects underneath that company and many settings are only at the Company level so if your projects aren't VERY similar to each other this may not work out well. In our case, Procore has managed a work around for this but it causes many of the executive dashboard functions to not work right. Limited customization but with a little ingenuity you can figure out ways to make things work.

Multi-tasking platform that covers all project needs

Comments: He mainly contributed to the accurate preservation and documentation of all project records, and through the updates that were issued by him, we were able to know the status of those documents and whether they were approved or not, which facilitated my work as a planning manager, especially when preparing time claims. I also noticed a decrease in the numbers of RFI's, because many of the interferences were resolved by it and there is no longer a need to send them, which reduced the downtime and positively affected the percentage of work completion.

Pros:

An easy-to-use multi-tasking platform that covers all project needs, through which the work team will be able to manage all project documents and keep records that show the status of each of them and whether it has been approved or is still awaiting review by one of the project parties, and its connection to the cloud gives it an additional advantage and helps the work team To continue its work remotely without stopping. Procore has many collaborative features that enable more than one team member to collaborate to complete a specific task, and its integration with many of the applications we use daily, reduces work repetition and facilitates data import and export operations. Procore is one of the best tools for dealing with site interference directly and without the need for an internet connection. It is enough to own any of the tablets on which Procore is located, and start reviewing and then adopting the appropriate solution. It saves time on the on-site team so that they don't need to go back to the office, hold meetings and print a lot of charts, Procore shortens it all in a unique way.

Cons:

Not much, as when adding a new member to the work team, he needs days of training to master the use, add to that the way to customize some models and tools to suit the needs of the project. However, Procore's benefits for managing projects, particularly building projects, outweigh any shortcomings, and mastering the platform's functionality will offer you the freedom to complete all of your activities on it quickly and efficiently.

Just one of the many project management software available

Comments: First let me start by saying that I've used Sage CRE 300 project management, Submittal Exchange, and Newforma Project Cloud. They each have their benefits. I pushed for Procore because it was an all inclusive product. We use one of the other programs as well as eNTERFACE (for Daily Reports), PlanGrid (for drawings), ShareFile (for sharing documents), Outlook, AIA Contract Documents, DocuSign (for e-signatures) and a handful of others just to manage a job. I was tired of bouncing around between programs, often duplicating file storage or data entry. I spent months researching the available project management options that would also be available from essentially anywhere...job site, office, home, etc. I have been using Procore for about six months and there are things that I love and things I don't love. I would still recommend the product, if you need an all-in-one solution. I will try to highlight my more important Pros and Cons. When I say "Module" I really mean tab. There's a tab for the directory, documents, drawings, submittals, RFIs, emails, etc. I consider each one a separate module because they could really function on their own.

Pros:

1. Comprehensive package. Allows for integration with out accounting, but we haven't opted to go that route yet. Can eliminate many of the other programs we use, but not all. 2. Can limit user access, so I can give everyone access to just what they need. 3. Lots of online training available and assistance from the very start. 4. Fairly easy to use once you know what you are doing. 5. Accessible from any internet-accessible device. 6. Constantly talking about improvement. I haven't been through a major upgrade yet, but they seem to take into account what the contractor needs.

Cons:

1. Modules aren't consistent. For example, submittals allow me to edit on behalf of someone. RFIs do not. I've seen this in other products where one tab or module works one way and the other tab is set up different. I expected more consistency between the modules, submittals and RFIs especially. 2. No separate module for ASIs. They can be linked to drawings and markups, but there's no ASI log that people can view. I can save the ASIs in a folder in the online documents, but the user has to go search for them. I can send email notices out to subs, but if a new sub comes on board, they will not have the emails. 3. I cannot scroll through RFIs easily. In Sage I can move easily from one RFI to the next if I'm searching for something particular. In Procore, I have to open an RFI, close it and go back to the log and open the next RFI. One of the things I wanted to do was cut down on the number of steps it took to get to the data I needed. Procore adds steps in this case. Same for Submittals. I have to open/close/open the next. 4. The Save or Close buttons are often way down at the bottom of a window. If I have to go in, enter just a few pieces of info at the top of the submittal or RFI, I then have to scroll all the way to the bottom. Some companies put a Save at the top and bottom for that reason. 5. Was told I could use my iPad/iPhone but the apps are only for information. I cannot add to the contacts/directory unless I login through Safari. 6. So much data on the screen that sometimes the key pieces I need are off the screen. Needs more work on setting up for various screen resolutions. For example, submittal titles and numbers aren't visible when I'm scrolling to the right. Needs something similar to Excel's Freeze function. 7. Email module doesn't work quite like I had hoped. I can drag emails into the online program, but it's difficult to search and view them. Some of the text gets jumbled with the date. They don't even have the Emails on the iPad/iPhone app. No way to sort them other than to tag them, which is difficult. If I copy a ton of emails over, then I have to tag each one manually. Not an efficient process yet. 8. Not easy to bulk edit. Procore had to upload our submittal log for us and then I needed to change a lot of it because it was our first upload. We had to manually open each submittal and edit the information I needed to add or change. 9. Data itself seems difficult to change like contacts, which cannot be deleted, even if you've never used them. Can only mark inactive. Benefit in some cases, but if you enter their email address wrong, it's there unless you contact them to delete it. I would love to be able to do more import/exporting on my own. It would make data entry a lot easier. Especially when setting up a job or entering commitments.

Procore Year End Review

Comments: Emails generated by Procore seem to get ignored more often than not and I believe this is due to their generic nature. For instance, if I am a subcontractor sitting at my computer and I get a Procore notification (or dozens), I don't know if its a submittal request, an invitation to bid, or an update to the drawings. And if i'm getting dozens of these notifications each day, it becomes difficult to prioritize. I've noticed that subcontractors are much more willing to respond to a personal email than to a Procore email. It would be helpful if a Procore notification could more closely resemble a regular email. Who it's from, the subject, short and sweet.

Pros:

Procore's construction management tools are both easy to use and functional. Some of the best features that come to mind are the Drawing tool's ability to keep track of current drawings while still being able to review superseded drawings, the Submittal tool's ability to assign submittals to subcontractors so that they know exactly what is required and when it is expected by, and the Punchlist tool's ability to simplify the tracking process and even pinpoint each item to a specific location on the drawings.

Cons:

All construction companies have a different way of doing things but Procore, in a way, forces everything to be done a certain way. If you try and tweak things to mimic your company's way of doing things, it may break some of the automated functionality within the software which may cause a lack of continuity and create the potential for user error. Also, some of the tools could use some major improvements. The Drawing tool's markup options are great but they are inconsistent. For instance, when adding text, the only way to change the font size is with a slider bar which makes it difficult to keep things consistent. Also, would it be possible to get a copy and paste feature? The Directory tool is great at keeping companies and users organized and it would be incredibly helpful for companies to add some custom features. For instance, my company likes to track how many employees a company might have, and the states that they are willing to work but there isn't a good way of noting this.

Multi-tasking platform that includes everything related to contracting projects

Comments: The Procore system used by our organization is the basis for integration between all departments and all projects. Where he worked to make engineers of all disciplines, subcontractors and sellers on the same page thanks to this method of communication, which enabled us to follow up everything related to the projects that we are working on supervising and allowed us to complete them within the specified budget and according to the required quality and safety standards.

Pros:

Procore is an inspiring, multi-tasking platform that includes everything related to contracting projects. Procore enables you to have everything in one place, such as invoices, contracts, material requests, and drawings. Procore is cloud-based and compatible with smartphones, tablets, and computers. You can perform a variety of import operations from a wide range of applications, which prevents repeating the entry operations more than once, and enables companies to follow all their projects through Procore, which reduces the movement of work teams between them. One of the great things about Procore is managing the bidding process, as it makes it easy to keep things in order and in control. I also like the reports that are released by Procore, as they are neat and comprehensive and cover all aspects of the project.

Cons:

After completing the training and knowing the correct use of all the tools in Procore, there will be no complicated or dislike matters, as you will find it very easy to use.

Great software for managing and organizing multiple projects

Comments: Overall Procore has helped with tracking and organizing our various projects, especially as our company continues to grow. We are using the basic tools in Procore, but I look forward to figuring out more ways to improve our productivity and organization as we continue to use the product.

Pros:

The software integrates with other software that we have already been using. It helps us keep everything we need in one place and makes it easy to track project progress and subcontractor progress. Our team is also spread out between the office and field with projects all over Southern California and it allows our office team members and project managers to all be on the same page no matter where they are working.

Cons:

There are some technical issues that we have experiences with payments accidentally syncing twice. It would be nice if we could manually adjust the PCO and PCCO numbers in case of error to make sure everything matches up, as well as being able to approve the status of PCOs or invoices even if there is another PCO or invoice that is approved after the one that needs adjustment. It would be great if the commitments were separated by the different Prime Contracts they belong to, similar to how the client invoices are organized, instead of having all of the commitments lumped together. Also having to manually set up new billing periods for every project is a little tedious and it would be nice if new billing periods could be created the first day of the new billing period automatically.

Procore from the CA's perspective

Comments: Procore allows seamless team functionality on a project. Everything is in one place and accessible from wherever you are in the world.

Pros:

User friendly and each tool operates in a similar layout so easy to implement tools as your business is ready for them! love the customizable functionality and the readily available customer support!

Cons:

I'm sure there is limitations, however I cannot think of ANY right now. Given what is provided Procore should be proud of the product they've delivered and the minimal limitations of the software. As well as their drive to constantly adapt to the suitability of the end users.

Great for field work but needs improvement for construction accounting

Comments: Overall very happy but for the price there are many improvements that can be made. I would consider different alternatives if this isn't your only option

Pros:

Great tool for field staff. The capabilities are seemingly endless. We can share real-live data with teams working on site that helps us make smart business decisions. Numerous architects, owners and subs also use which makes process seamless

Cons:

The accounting side can use much improvement. There's not much flexibility and as jobs become more complexed so does the Accounting. I have found there are many issues trying to integrate with other systems. Having a third party integrator, Ryvit, is a disadvantage, as ProCore needs to get them involved for most issues which delays the process by day(s)

Would Rather Not Have Been the Guniea Pig

Comments: We were previously integrated using Ryvit (now DataXchange) however, when we moved our projects under a different company in Vista and tried to resync/integrate, the process failed. We spent roughly 4 months trying to make our projects whole again. The likelihood of someone else running into the same issue is slim but my point is- make sure you look into all limitations and have contingency plans in place for if the integration is unsuccessful. It is only after having this disrupt our entire company that we learned some of these very critical nuances that can cause integration to fail. They have since added additional tools following the lessons learned with our company, but it was not pleasant being the guniea pig for troubleshooting.

Pros:

We have a new Customer Success Manager who is far more engaged than previously. Fairly comprehensive

Cons:

The integration process was a nightmare given the right individuals were not engaged in the conversation. Users do not know what they don't know- we need our software partners to help us understand limitations. Not FedRamp certifiedNot the best platform for projects with numerous areas

Intuitive and Powerful !

Comments: We have been using Procore for over two years, to manage small renovation projects for multiple university projects. We typically have 30 active projects running concurrently, in all phases of construction. With multiple clients (departments), designers, subcontractors, and vendors, it was important to have a construction information management system that was easy to learn and use for many people, without having to pay a seat license for each user. We don't use all of the modules, but the drawing management, submittal, and RFI modules are real time savers. We have also found that Procore makes it very easy to extract and archive project data upon completion of a job.

Pros:

Very intuitive interface, plus exceptional tech support via "chat." Very good mobile app allows the architect to answer RFIs right from a cell phone, as easy as responding to an email. This helps gets questions answered quickly. Also, easy to keep up to speed on multiple projects concurrently with dashboards. The automatic e-mail reminders on overdue items help keep the entire team on track.

Cons:

The meeting minutes tool is not as intuitive as the rest of the modules, and takes a bit of practice to get used to. Very good documentation once you get through the learning curve.

Procore allows me to work more efficiently and lets me keep all data and projects in one place.

Comments: My overall experience has been extremely positive. I used to keep all my projects, reminders, and other data across different Microsoft platforms such as word and excel. Now that I use Procore I don't get overwhelmed when I am working on more than one project at once and that has helped me streamline my work efficiency.

Pros:

The best part about Procore is that I can simply compartmentalize when I am working on multiple projects by keeping everything in one place and it's ease of use.

Cons:

There are a few menial things that I've noticed take longer than they should such as changing your personal phone number or email. The price is also slightly high but for the quality you are getting with this software it makes sense.