---
description: Learn more about Fieldpoint pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Fieldpoint Pricing, Reviews & Features - Capterra Canada 2026
---

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# Fieldpoint

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> With Fieldpoint your field service management team can manage, monitor, and automate any customer service requests.
> 
> Verdict: Rated **4.1/5** by 16 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Fieldpoint?

Fieldpoint software customers are from mid to large size businesses as well as enterprise. They include HVAC, IT Service and telecommunications, medical devices, refrigeration, and security systems.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 16 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: KickServ

## Commercial Context

- **Starting Price**: US$75.00
- **Pricing Details**: Contact for demo requests and full pricing information
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Alerts/Notifications
- Availability Management
- Billing & Invoicing
- Calendar Management
- Collaboration Tools
- Contact Database
- Customer Database
- Customizable Reports
- Dispatch Management
- Electronic Signature
- Expense Tracking
- GPS
- Inventory Management Software
- Job Management
- Maintenance Scheduling
- Mobile Access
- Online Time Clock
- Payment Collection in the Field
- Project Tracking Software
- Quotes/Estimates
- Real-Time Updates
- Real-time Scheduling
- Reporting & Statistics
- Routing
- Scheduling Software
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Task Management Software
- Technician Management
- Time Tracking Software
- Work Order Management

## Integrations (9 total)

- Avalara
- CMiC
- Dynamics 365 Business Central
- NetSuite
- PaySimple
- QuickBooks Desktop
- QuickBooks Online
- Salesforce Sales Cloud
- WorkMarket

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Calendar Software](https://www.capterra.ca/directory/32297/calendar/software)

## Related Categories

- [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software)
- [HVAC Software](https://www.capterra.ca/directory/30107/hvac/software)
- [Job Costing Software](https://www.capterra.ca/directory/10028/job-costing/software)
- [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software)
- [Scheduling Software](https://www.capterra.ca/directory/30087/scheduling/software)

## Alternatives

1. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews)
2. [ServiceTitan](https://www.capterra.ca/software/150053/servicetitan) — 4.3/5 (325 reviews)
3. [Commusoft](https://www.capterra.ca/software/189894/commusoft) — 4.7/5 (209 reviews)
4. [BigChange](https://www.capterra.ca/software/149479/jobwatch-powered-by-bigchange) — 4.5/5 (270 reviews)
5. [mHelpDesk](https://www.capterra.ca/software/77264/mhelpdesk) — 4.3/5 (823 reviews)

## Reviews

### "New Database" — 5.0/5

> **Vinci** | *July 13, 2022* | Public Safety | Recommendation rating: 9.0/10
> 
> **Pros**: We implemented Fieldpoint March 2020. The experience was difficult due to the pandemic and staff. We selected a couple of modules and made changes as we progressed through the training and setup.

Overall, the product is great. Dashboard is easy to navigate, invoices/work orders/purchase orders are very helpful. We've adapted to the system very well. 

We're not utililizing the program to it's fullest potential and hope to complete the other modules soon.

We're hoping to set up timesheets, progress billing and contracts soon. These modules will provide more efficiencies for our company.
> 
> **Cons**: The mobilie application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.
> 
> The staff are grat, they respond to all questions promptly. Our implemenation person \[SENSITIVE CONTENT\]was fantastic. He was patient and helped the company through the difficult transition from our old database to the new system.

-----

### "Fieldpoint Review" — 4.0/5

> **Nigel** | *July 6, 2022* | Automotive | Recommendation rating: 5.0/10
> 
> **Pros**: Strong customer support, without the support of Fieldpoint staff like \[SENSITIVE CONTENT\]
 and \[SENSITIVE CONTENT\] my company would have discontinued use of Fieldpoint
> 
> **Cons**: I have had several issues arise due to Fieldpoint not doing proper data validation, FP allows users to put characters into fields that should not be allowed then error out when attempting to retrieve info.
> 
> Good because of customer service, otherwise very poor

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### "A good start, but let down by integration" — 3.0/5

> **Tn** | *July 6, 2022* | Farming | Recommendation rating: 3.0/10
> 
> **Pros**: Web-based
Mobile app
Offline accessible
> 
> **Cons**: Integration to dynamics GP was poor
Manual syncing
Inventory on mobile was not great
Separating technician time for call time was difficult
> 
> It served our needs but ultimately we had to replace FP with a more integrated solution.

-----

### "A must \!" — 5.0/5

> **Jan** | *July 18, 2022* | Outsourcing/Offshoring | Recommendation rating: 10.0/10
> 
> **Pros**: The best support team share idea that fits your business problem to come up the best solution.
> 
> **Cons**: Not satisfied with the validation they need to work on this.

-----

### "FieldPoint Review" — 5.0/5

> **Jorge** | *August 5, 2022* | Construction | Recommendation rating: 7.0/10
> 
> **Pros**: What I like the most about this software is how easy it is to track jobs using the work order system. Field point makes it easy to track labor and material on work orders. The resource calendar is also a very useful tool when used, to schedule appointments for the techs throughout the week. The invoice preview feature was very useful in also tracking the progress of a job.
> 
> **Cons**: For me personally I found it to be a little frustrating at the beginning to get used to the program and fully implement it. In certain situations, the software can also be somewhat restrictive, especially when mistakes are made and need to be corrected. I found data entry in the software to be tedious at times.

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## Links

- [View on Capterra](https://www.capterra.ca/software/43548/fieldpoint)

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| en-AE | <https://www.capterra.ae/software/43548/fieldpoint> |
| en-AU | <https://www.capterra.com.au/software/43548/fieldpoint> |
| en-CA | <https://www.capterra.ca/software/43548/fieldpoint> |
| en-GB | <https://www.capterra.co.uk/software/43548/fieldpoint> |
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| fr-LU | <https://www.capterra.lu/software/43548/fieldpoint> |

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