--- description: Learn more about Visual Intelligence Portfolio Suite pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Visual Intelligence Portfolio Suite Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [Visual Intelligence Portfolio Suite](/software/42349/visual-intelligence-portfolio) # Visual Intelligence Portfolio Suite Canonical: https://www.capterra.ca/software/42349/visual-intelligence-portfolio Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/42349/visual-intelligence-portfolio?page=2) > VIP Suite is financial ERP software for local governments and utilities, developed by Software Solutions, Inc. > > Verdict: Rated **4.7/5** by 73 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Visual Intelligence Portfolio Suite? Cities, counties, townships, villages, towns, park districts, libraries, public and private utility companies, water districts, and other public sector organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 73 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Software Solutions - **Founded**: 1978 ## Commercial Context - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Billing & Invoicing - Compliance Management - Customer Management - Financial Management Software - Meter Data Management - Metered Billing - Online Payments - Payment Collection - Penalty/Cut-Off Processing - Process/Workflow Automation - Rate Management - Reporting & Statistics - Self Service Portal - Work Order Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Utility Billing Software](https://www.capterra.ca/directory/20017/utility-billing/software) ## Related Categories - [Utility Billing Software](https://www.capterra.ca/directory/20017/utility-billing/software) - [Government Software](https://www.capterra.ca/directory/20048/government/software) ## Alternatives 1. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 2. [NEOGOV](https://www.capterra.ca/software/75288/neogov) — 4.5/5 (850 reviews) 3. [Trimble Cityworks](https://www.capterra.ca/software/80839/cityworks) — 4.4/5 (27 reviews) 4. [OpenGov Permitting & Licensing](https://www.capterra.ca/software/201678/permitting-and-licensing) — 3.9/5 (80 reviews) 5. [i3 Public Sector](https://www.capterra.ca/software/1062864/i3-public-sector) (0 reviews) ## Reviews ### "Year End Assistance" — 5.0/5 > **Jenny** | *January 30, 2026* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: Ease of reporting and Excellent customer support. \[sensitive content hidden\] were very knowledgeable and resolved my issue in very little time. They are the BEST\!\!\!\! > > **Cons**: I can't say I have any cons concerning VIP. Everyone I have dealt with has been helpful and resolved my issues. ----- ### "The upgrade we need" — 5.0/5 > **Cat** | *July 3, 2025* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: Availability via the cloud, ease of use, integration with other system, reporting capabilities, ability to provide auditor and other users access to the system. > > **Cons**: Lack of reporting capability for file export to vendors for benefit enrollment. The lack of capability of deleting an employee if a duplicate entry is made, even via support ticket. > > It's been a great tool to use daily. The automation helps greatly with interdepartmental workflow as well as our day to day workflow. ----- ### "Change isn't always so bad\!" — 3.0/5 > **Brenda** | *July 8, 2025* | Government Administration | Recommendation rating: 4.0/10 > > **Pros**: The accessibility of reports. There is no longer a reset at the end of the month to remember. Errors are somewhat easier to correct. > > **Cons**: I do not like the Time Entry function that automatically fills the time in. I would rather still enter it manually. Not being able to delete certain transactions. Year End Process can be challenging. > > At first it was a nightmare. The process has been made much more tolerable with the guidance and help of Eunice and Mitchell\! ----- ### "VIP 2025 Washington County" — 5.0/5 > **Trena** | *January 23, 2026* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: The ease of drilling down into a person or account. We like the cloud and not using paper. Everything is stored on the cloud. Payment requests have all information attached to the request. The search function is easier. The reports are user friendly. Export to Excel is a much needed advantage. > > **Cons**: That more history is not carried over. Sometimes it is really slow. Loading sometimes takes forever and times out. > > Implementation went great \[sensitive content hidden\] were great teachers and still are when needed. Very understanding and helpful. We are not really a year in yet so we will see in a few months. End of year went well also. In all VIP is has advanced our County in positive way. ----- ### "Best decision I made to convert to VIP" — 5.0/5 > **Shelly** | *August 13, 2025* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: It was easy to use and there are a lot of resources available to help you figure things out. When I am stuck, there is always something available to help. The grids are so easy to use even for managers that don't regularly use computers. > > **Cons**: The only con I can say is having to run reports in a different system, not really a con just a nuisance. I mostly use the grids so I don't have to go run reports but they are there if I need them. > > Wonderful, could not be happier that I made the conversion. The system has been everything I had hoped and more. The team at SSI are so great to work with, not only very knowledgeable but also friendly and quick responders. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/42349/visual-intelligence-portfolio?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/42349/visual-intelligence-portfolio) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data