---
description: Learn more about Mindbody pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Mindbody Pricing, Reviews & Features - Capterra Canada 2026
---

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# Mindbody

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> Simplify scheduling, automate reminders and payments, and streamline your business management with Mindbody scheduling software.
> 
> Verdict: Rated **4.0/5** by 2993 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Mindbody?

Simplify scheduling, automate reminders and payments, and streamline your business management with Mindbody scheduling software.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2993 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support Software | 3.8/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mindbody
- **Location**: New York, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$79.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, French, German, Greek, Hebrew, Italian, Japanese, Norwegian, Russian, Slovenian, Spanish, Traditional Chinese
- **Available Countries**: Andorra, Australia, Austria, Bahrain, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, Ireland, Israel, Italy, Kuwait and 23 more

## Features

- Accounting Software
- Appointment Management
- Appointment Scheduling Software
- Attendance Management
- Attendance Tracking Software
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Confirmations/Reminders
- Customer Database
- Customer Support Software
- Customizable Forms
- Customizable Templates
- Debit/Credit Card Processing
- Event Management Software
- Faculty/Staff Management
- Fitness Plan
- For Barbershops
- For Gyms
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- HIPAA Compliant
- Member Communication
- Member Database
- Member Directory
- Member Types
- Membership Management Software
- Membership Renewals
- Mobile Access
- Mobile App
- Online Payments
- Online Registration
- Payment Processing Software
- Progress Notes
- Real-time Scheduling
- Recurring Appointments
- Reminders
- SOAP notes
- Student Management
- Team Management Software
- Website Integration
- Website Management

... and 35 more features

## Integrations (39 total)

- ABC Trainerize
- ActiveCampaign
- Appy Pie
- AskNicely
- Bench
- Birdeye
- ClassPass
- Cloutly
- Constant Contact
- DailyStory
- Demandforce
- Edge
- Emma by Marigold
- Equifax
- Gleantap

... and 24 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Salon Software](https://www.capterra.ca/directory/30028/salon/software)

## Related Categories

- [Salon Software](https://www.capterra.ca/directory/30028/salon/software)
- [Reservations Software](https://www.capterra.ca/directory/20032/reservations/software)
- [Membership Management Software](https://www.capterra.ca/directory/20045/membership-management/software)
- [Scheduling Software](https://www.capterra.ca/directory/30087/scheduling/software)
- [Club Management Software](https://www.capterra.ca/directory/30215/club-management/software)

## Alternatives

1. [Vagaro](https://www.capterra.ca/software/153752/vagaro) — 4.7/5 (3642 reviews)
2. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1463 reviews)
3. [Goldie](https://www.capterra.ca/software/1036086/goldie) — 4.8/5 (1167 reviews)
4. [Acuity Scheduling](https://www.capterra.ca/software/128285/acuity-scheduling) — 4.8/5 (5748 reviews)
5. [GlossGenius](https://www.capterra.ca/software/174830/glossgenius) — 4.8/5 (349 reviews)

## Reviews

### "MindBody for small businesses" — 5.0/5

> **Tamsin** | *January 7, 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Extensive features to grow business. Good scheduling options. Easy to use with     lots of tutorials and customer support options.
> 
> **Cons**: It is a little costly for smaller businesses (especially Canadian businesses), especially as costs of running a business increase but businesses are limited in how much more they can charge customers. It has taken several years of familiarizing myself with MindBody to be able to use all the customizable features. A few times, I have figured out how to troubleshoot a problem or integrate a feature while on the phone with customer support, who were not able to find a solution.
> 
> Overall, it is has all the features a business could need to run smoothly, and continue to grow. Lots of different options all in one software.

-----

### "Great Support and Reliable Features" — 4.0/5

> **Ali** | *November 14, 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10
> 
> **Pros**: It is very reliable for appointment scheduling and client management. The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows. Integrations like payments, reporting, and staff scheduling are all in one place, which keeps operations organized. Customer support has also improved over the past year, and most issues are resolved quickly. Another significant advantage is that MINDBODY’s POS payment processing fees are notably lower than those of many competitors, helping us keep overall operating costs down.
> 
> **Cons**: The mobile app lacks many essential features and options, so I often need to use my laptop to complete even simple tasks. Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go. Another limitation is the waiver system.&#10;MINDBODY only allows for one standard liability waiver at initial sign-up. Since our studio offers multiple services, including injectables and other wellness treatments, we need separate waivers, and manually managing them adds extra work. Improving mobile functionality and expanding waiver options would make a big difference for business owners and staff.
> 
> MINDBODY reliably handles our scheduling, client management, and payments in one place. It works well for our daily operations, and their customer support has been great. The mobile app and some interfaces still need improvement.

-----

### "Customer Support Top Notch" — 5.0/5

> **Chris** | *November 14, 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Customer support is top notch. Easily available and works to understand your issue. There is always follow-up by email afterwards to recap the issue and solution.
> 
> **Cons**: I would like more features for appointments for therapists, like body drawings integrated into the charting.
> 
> Overall, I have been with Mindbody for over five years and am impressed with their continued growth in offering more features over the years.

-----

### "I hate the Update" — 4.0/5

> **Kelsey** | *September 19, 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10
> 
> **Pros**: its easy enough to use -- has stayed pretty consistent over the years I like how easy it is to get a hold of someone.
> 
> **Cons**: the update -- before they were a dedicated site now they are a hub. its weird and I dont want my clients being advertised other studios on the platform
> 
> it could be better. lots of hiccups in the customer end with logging in and verifying emails etc. I used to be able to change an email for a client now I can't\!

-----

### "Trending the wrong way. They went from a 10/10 to a 5/10 and I can't find anybody over there to help." — 2.0/5

> **Paul** | *August 28, 2025* | Health, Wellness & Fitness | Recommendation rating: 1.0/10
> 
> **Pros**: I’ve always appreciated is the client management system. It’s strong, and when it works, it makes running the business easier.
> 
> **Cons**: My subscription has climbed to over $1,000 CAD/month.&#10;It’s almost impossible to real help. Instead, you get AI or emails replies or “fix it yourself” articles.&#10;Recent changes have made the system harder to use, not easier (e.g., issues with client profile updates, names, and emails).
> 
> We’ve been with MINDBODY for almost 20 years, and unfortunately the service has gone downhill. Our fees are now over $1,000 CAD/month—nearly double the competition. To make it worse, customer service is nearly impossible to reach. When you finally get through, instead of speaking to a real human you get AI responses or links to “how to fix it yourself” articles.&#10;&#10;The latest price increase on top of poor updates and slow support is brutal. Simple things—like fixing client emails or last names—turn into nightmares. When I did reach out, I was given a generic AI message and the chat was closed. No follow-up, no accountability, no human connection.&#10;&#10;For a company we trusted for years, this is disappointing. At these prices and with this level of service, it feels like MINDBODY has stopped caring about long-time clients.

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## Links

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