--- description: Learn more about DialedIn CCaaS pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DialedIn CCaaS Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [DialedIn CCaaS](/software/29589/callcenternow) # DialedIn CCaaS Canonical: https://www.capterra.ca/software/29589/callcenternow Page: 1 / 15\ Next: [Next page](https://www.capterra.ca/software/29589/callcenternow?page=2) > Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability. > > Verdict: Rated **4.8/5** by 338 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DialedIn CCaaS? DialedIn is the scalable, easy-to-operate CCaaS that improves service and reduces expenses at minimum 5-seat inbound, outbound, or blended call centers in every vertical. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 338 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ChaseData - **Founded**: 1997 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User - **Pricing Details**: Small business: $69 per user per month Professionals: $59 per user per month Enterprise : $39 per user per month Enterprise Plus : $25 per user per month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Agent Interface - Alerts/Notifications - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - CRM Software - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording Software - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking Software - Call Transfer - Caller ID - Campaign Management Software - Chatbot Software - Computer Telephony Integration - Contact Management Software - Customizable Reports - Dashboard Software - IVR - Inbound Call Center - Interaction Tracking - Lead Management Software - List Management - Multi-Channel Communication - Outbound Call Center - PBX - Performance Management - Power Dialer - Predictive Dialer Software - Quality Management Software - Queue Management - Reporting & Statistics - Reporting/Analytics - Ring Groups - Role-Based Permissions - Third-Party Integrations - Virtual Extensions - VoIP Software - Voice Mail - Workforce Management Software ## Integrations (8 total) - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Oracle CRM On Demand - Salesforce Sales Cloud - Zapier - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Predictive Dialer Software](https://www.capterra.ca/directory/30597/predictive-dialer/software) ## Related Categories - [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software) - [Predictive Dialer Software](https://www.capterra.ca/directory/30597/predictive-dialer/software) - [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software) - [Inside Sales Software](https://www.capterra.ca/directory/30680/inside-sales/software) - [Auto Dialer Software](https://www.capterra.ca/directory/30999/auto-dialer/software) ## Alternatives 1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (893 reviews) 2. [Readymode](https://www.capterra.ca/software/136728/Readymode) — 4.6/5 (145 reviews) 3. [Convoso](https://www.capterra.ca/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews) 4. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (931 reviews) 5. [Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4116 reviews) ## Reviews ### "Smooth and Reliable Call‑Handling Experience" — 5.0/5 > **Aja Nurse** | *March 3, 2026* | Telecommunications | Recommendation rating: 5.0/10 > > **Pros**: I like that DialedIn is easy to use, keeps calls organized, and helps me transfer customers quickly and smoothly. > > **Cons**: I don’t like the occasional system slowdowns and delays, because they interrupt the call flow and make transfers harder. > > I have had a good overall experience with DialedIn because it supports my workflow, keeps calls structured, and makes daily tasks easier, even though the system can be slow at times. ----- ### "Amazing Customer Service" — 4.0/5 > **Krissy** | *November 19, 2025* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Interface, ease of use, the customer service. Especially \[sensitive content hidden\], it's hard to get people who actually care and want to help, not to mention going above and beyond for me. > > **Cons**: I find the price is high for a small company like mine, where there's only 10 employees including myself. The fact that bigger corporations get a better seat price is sad. Small companies are the ones who need the better deals/prices. > > \[sensitive content hidden\] was there to get me up an going, she literally went above and beyond. Talking to me day and night and going back and forth making sure all my questions were answered and got me set up super fast in a pinch. \[sensitive content hidden\] has been so helpful and respectful, he helps me with any questions and has such a good calm energy about him, I appreciate the diret contact to him and all the help he gives me. ----- ### "Simple and Effective Calling Platform" — 5.0/5 > **Tracy** | *September 18, 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about DialedIn CCaaS was that it was easy to use and helped streamline our survey calling process. The system made it simple to manage calls and keep everything organized. > > **Cons**: The error messages could be frustrating at times, especially when it wasn’t clear what caused the issue or how to resolve it. > > Overall, my experience with DialedIn CCaaS has been very positive. The platform is fast, user-friendly, and makes it easy to stay organized. I especially appreciate being able to easily track my metrics and hours, which helps me monitor my productivity and performance. ----- ### "Best dialer" — 5.0/5 > **Jeremy** | *March 5, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: How consistent and reliable it is. Calls come in automatically. Barely any dead airs. I would recommend. > > **Cons**: Sometimes dispos glitch, the call back sometimes doesnt work. Sometimes i have to uninstall and run a .cmd file to be able to reset it. > > Its the best dialer i have used. I used convoso and tld. But chase just beats them. Smooth realiable and consistent ----- ### "The best dialer for monitoring remote agent" — 5.0/5 > **Mahady Hossain** | *October 13, 2026* | Telecommunications | Recommendation rating: 3.0/10 > > **Pros**: The security is awesome in dialed in and also the dialer was pretty smooth even in my low end pc and also lag free.Pretty easy to use anyone can use it . > > **Cons**: I would say the least would be very hard to point out though but i would say the thing that i liked least is there is no auto save option if i miss one its gone for life > > It was definitely a wonderful experience using dialed in but i was using it for the first time but i neeeded no assistance and the call flow and overall operations were great as well ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.ca/software/29589/callcenternow?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/29589/callcenternow) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data