--- description: Learn more about Alexandria pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Alexandria Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Library Automation Software](/directory/30022/library-automation/software) > [Alexandria](/software/27788/alexandria) # Alexandria Canonical: https://www.capterra.ca/software/27788/alexandria Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/27788/alexandria?page=2) > Alexandria library software is customizable, easy-to-use, accessible from any device, WCAG/ADA compliant and comes with 24/7 support\! > > Verdict: Rated **4.8/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Alexandria? With extensive experience across public, private, and research institutions, Alexandria's library automation software is used to facilitate learning in some of the best-known districts in the world. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 24 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: COMPanion - **Location**: Cottonwood Heights, US - **Founded**: 1988 ## Commercial Context - **Starting Price**: US$499.00 - **Pricing Details**: Contact Alexandria directly for pricing information and quotes. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: United States ## Features - Catalog Creation - Circulation Management - Content Management System (CMS) Software - Fee Collection - Inventory Management Software - OPAC - Patron Management - Periodicals Management - Reserve Shelf Management - Search/Filter - Self Check-In/Check-Out - Serials Management ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Library Automation Software](https://www.capterra.ca/directory/30022/library-automation/software) ## Related Categories - [Library Automation Software](https://www.capterra.ca/directory/30022/library-automation/software) - [Catalog Management Software](https://www.capterra.ca/directory/30062/catalog-management/software) ## Alternatives 1. [Surpass](https://www.capterra.ca/software/8980/surpass) — 4.8/5 (128 reviews) 2. [Mandarin](https://www.capterra.ca/software/29128/mandarin) — 4.7/5 (60 reviews) 3. [Simple Little Library System](https://www.capterra.ca/software/189633/simple-little-library-system) — 4.7/5 (29 reviews) 4. [Follett Destiny Library Manager](https://www.capterra.ca/software/8972/destiny-library-manager) — 4.5/5 (35 reviews) 5. [ResourceMate](https://www.capterra.ca/software/40056/resourcemate) — 4.5/5 (36 reviews) ## Reviews ### "Excellent Customer Online Support" — 5.0/5 > **Mercy** | *October 12, 2018* | Libraries | Recommendation rating: 9.0/10 > > **Pros**: To begin with, I just admire the customer support round the clock that they give. It's so hard to get stuck that for instance, you have to wait on their working hours, no\! They got my needs. Cataloging is so superb and one can be in control of the software by navigating across panes easily. > > **Cons**: I have not seen any cons yet, I have been using it for trial and I loved it. ----- ### "Partnering with Alexandria to meet information demands of the 21st century." — 5.0/5 > **Verified Reviewer** | *May 1, 2021* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Alexandria serves as a portal for the vocational training college which gives students access to a myriad of information services. The beautiful thing is that the software is hosted by the manufacturer, removing the need for installation, upgrades and security. We we made subscription, Alexandria takes care of the rest. We find it efficient that all the students at the college use the same user license. While accessing the online library resources, the students enjoy using their own devices, including android based. We also noted that by using Alexandria, we killed two bird with one stone. Alexandria partners with other library solutions, helping us to implement the time saving copy cataloguing as well as providing a platform for subscription of E-Books. > > **Cons**: We so much rely on internet connectivity to access the library solution. It is frustrating to both staff and patrons when internet is down, as access is not possible. > > Since we implemented Alexandria, we no longer worry about data security, cloud based Alexandria takes care of that ----- ### "Choose Carefully" — 2.0/5 > **Shirley** | *March 11, 2015* > > This software has been in use in my district for many years. Overall, since it is cheap, it was the one we decided on and we drank the kool-aid in believing that the company would go above and beyond to help us. Unfortunately, customer service is not always helpful and the support people know little to nothing about .mrc records. Somewhat disappointing when you compare it to the big companies. ----- ### "Alexandria library software for our High School" — 5.0/5 > **Joni** | *December 11, 2018* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Alexandria offers so many things. It's a great way to organize our collection and know immediately whether we have an item, where it is, and whether it's available. I can fine-tune reports so I can zero in on exactly what I need to know. I can personalize fields and settings, and I can set permissions to restrict how much information others in our building can access or edit. Tech support is top notch\! They address my questions and concerns with clarity and with respect, even when I feel I may have a silly question. I've learned much about Alexandria by calling tech support with a few questions and then hearing them explain a better way to do what I'm trying to do. > > **Cons**: Maybe a con is that Alexandria is capable of doing so much that I am not even aware of. > > Recently we added classroom collections of all of our English department teachers. This should have been done as the books were added over the years, but it was not. Our teachers were quite reluctant to have to learn new software and all, but now that it's done they think it's pretty slick\! They love that they can find a title in another classroom if they don't have a copy themselves. ----- ### "User Friendly Reliable Library System" — 5.0/5 > **Kate** | *December 11, 2018* | Libraries | Recommendation rating: 10.0/10 > > **Pros**: We just upgraded to Version 7 and I appreciate how seamless and easy the conversion was. The program is so user friendly and nine times out of ten, I can "play" around with things and find exactly what I need. Any time I have an issue and have contacted technical support, they have responded immediately. The other thing I love about Alexandria is their willingness to take the suggestions from the user to improve the operations. I think it is a great program and I hope we always have it in my library. > > **Cons**: This is a very trivial con, but I wish that version 7 gave us the ability to add a picture to the generic patron image. I know they are working on it, but my kids loved seeing the seasonal images I would put up for them. I was having trouble with the holds, but after talking to our tech support, it was fixed. > > My experience has been great. The program is reliable and consistent. I love the organization of it and appreciate the willingness of the company to constantly be making improvements and updates. It's a great software program. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/27788/alexandria?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/27788/alexandria) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data