---
description: Learn more about Microsoft Authenticator pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Authenticator Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Authentication Software](/directory/31218/authentication/software) > [Microsoft Authenticator](/software/219694/microsoft-authenticator)

# Microsoft Authenticator

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> Multifactor app for mobile devices that gives employees easy, secure access to online accounts, providing multi-factor authentication.
> 
> Verdict: Rated **4.7/5** by 400 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 400 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Please contact Microsoft for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Catalan, Croatian, English, German, Greek, Hebrew, Hindi, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Brazil, Bulgaria, Greece, India, Netherlands, Poland, Portugal, Russia, Spain, Thailand, Türkiye, United States, Vietnam

## Features

- Alerts/Notifications
- Mobile Authentication
- Multi-Factor Authentication
- Policy Management Software
- Single Sign On Software
- User Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Authentication Software](https://www.capterra.ca/directory/31218/authentication/software)

## Alternatives

1. [Okta](https://www.capterra.ca/software/119653/okta) — 4.7/5 (930 reviews)
2. [Auth0](https://www.capterra.ca/software/154900/auth0) — 4.7/5 (137 reviews)
3. [SecureW2 JoinNow Platform](https://www.capterra.ca/software/1070345/JoinNow-Cloud-RADIUS) — 4.8/5 (43 reviews)
4. [LastPass](https://www.capterra.ca/software/151988/lastpass) — 4.6/5 (2782 reviews)
5. [Cisco Duo](https://www.capterra.ca/software/153202/duo-security) — 4.7/5 (548 reviews)

## Reviews

### "Meh, Not a fan" — 3.0/5

> **Tanya** | *August 22, 2025* | Retail | Recommendation rating: 5.0/10
> 
> **Pros**: What I like about Microsoft Authenticator that is helps with securely logging in into private programs.
> 
> **Cons**: Was extremely tricky to set up. I switched phones and I had to call support to help reset it onto my new phone.

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### "No need for passwords to avoid data breach" — 5.0/5

> **Chitranzan** | *April 9, 2025* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: It is one of the safest way to authenticate myself that I am the authorized user to gain access to app/tool/software/database. Passwords can be hacked, imprints could be stored but gaining access for an unauthorized person via Microsoft Authenticator is not possible.
> 
> **Cons**: It works with internet connection so if I don’t have internet connection for whatever reasons, I can’t open Microsoft Authenticator and thus can’t gain access to other applications secured by it.
> 
> Overall, I love Microsoft Authenticator as it provides a great sense of reliability as well as privacy and safeguards my date from potential theft. It is way better than saving multiple different passwords on the phone.

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### "Works if you know what to do." — 4.0/5

> **Joe** | *December 10, 2025* | Banking | Recommendation rating: 7.0/10
> 
> **Pros**: From a business standpoint, this is the best tool to use with integrations for any Microsoft or business product tied with Azure.
> 
> **Cons**: End-users that upgrade/replace their phones that originally had Microsoft Authenticator would be confused why Authenticator is not working.
> 
> It works, only for users that know how to use it. But it does work to get you access to anything Microsoft or SSO related.

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### "Be authentic. Use Authenticator\!" — 5.0/5

> **Verified Reviewer** | *March 19, 2025* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Simple, fast, perfectly integrated into the Microsoft ecosystem, and reliable.
> 
> **Cons**: It's not a straightforward first configuration.
> 
> My overall experience is excellent. I use it daily as my company uses Microsoft 365, and Authenticator as the login admin and password recovery app.

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### "Microsoft Authenticator Review" — 3.0/5

> **Scott** | *June 19, 2025* | Individual & Family Services | Recommendation rating: 5.0/10
> 
> **Pros**: I like how easy it is to use the multi-factor authentication to login to Outlook once it has been set up.
> 
> **Cons**: Setting up a new phone with the authenticator to login to Outlook and Microsoft 365, can be challenging and it was not intuitive. I have needed to find videos on how to do this.
> 
> The overall experience has been okay, it functions well once it has been setup however, the setup has been challenging.

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## Links

- [View on Capterra](https://www.capterra.ca/software/219694/microsoft-authenticator)

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| de | <https://www.capterra.com.de/software/219694/microsoft-authenticator> |
| de-AT | <https://www.capterra.at/software/219694/microsoft-authenticator> |
| de-CH | <https://www.capterra.ch/software/219694/microsoft-authenticator> |
| en | <https://www.capterra.com/p/219694/Microsoft-Authenticator/> |
| en-AE | <https://www.capterra.ae/software/219694/microsoft-authenticator> |
| en-AU | <https://www.capterra.com.au/software/219694/microsoft-authenticator> |
| en-CA | <https://www.capterra.ca/software/219694/microsoft-authenticator> |
| en-GB | <https://www.capterra.co.uk/software/219694/microsoft-authenticator> |
| en-IE | <https://www.capterra.ie/software/219694/microsoft-authenticator> |
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| en-IN | <https://www.capterra.in/software/219694/microsoft-authenticator> |
| en-NZ | <https://www.capterra.co.nz/software/219694/microsoft-authenticator> |
| en-SG | <https://www.capterra.com.sg/software/219694/microsoft-authenticator> |
| en-ZA | <https://www.capterra.co.za/software/219694/microsoft-authenticator> |
| fr | <https://www.capterra.fr/software/219694/microsoft-authenticator> |
| fr-BE | <https://fr.capterra.be/software/219694/microsoft-authenticator> |
| fr-CA | <https://fr.capterra.ca/software/219694/microsoft-authenticator> |
| fr-LU | <https://www.capterra.lu/software/219694/microsoft-authenticator> |
| it | <https://www.capterra.it/software/219694/microsoft-authenticator> |
| ko | <https://www.capterra.co.kr/software/219694/microsoft-authenticator> |

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