Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Our commitment
Independent research methodology
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more
How Capterra verifies reviews
Capterra carefully verified over 2.5 million+ reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more
How Capterra ensures transparency
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more
Twitter/X
Twitter/X Overview:
What Is Twitter/X?
Social media marketing solution that helps businesses target specific audiences to organize different marketing campaigns.
Where can Twitter/X be deployed?
Cloud-based
On-premise
View 4 more
Overall rating
See all reviews
Based on 1,790 reviews
Reviews sentiment
Positive
91%
Neutral
7%
Negative
2%
Starting Price
Not provided by vendor
Free trial
About the vendor
Twitter/X support
Countries available
Show more details
United States
Languages
Show more details
English
Features of Twitter/X
Other great alternatives to Twitter/X
Show more details
Top rated features
Alerts/Notifications
Content Management System (CMS) Software
Top rated features
Automated Publishing
Post Scheduling
Top rated features
Multi-Account Management
Social Media Integration
Top rated features
Content Management System (CMS) Software
Social Media Integration
Top rated features
Keyword Filtering
Multi-Account Management
Top rated features
Due Date Tracking
Order Fulfillment Software
Top rated features
Content Management System (CMS) Software
Social Media Integration
Top rated features
Reporting/Analytics
Review Monitoring
Top rated features
Automated Publishing
Content Management System (CMS) Software
Capterra verified reviews for Twitter/X
Translation Disclaimer
This service may contain translations provided by google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
Overall rating
Based on 1,790 reviews
Write a Review!
Filter reviews (1,790)
Filter reviews (1,790)
Filter reviews (1,790)
Sort by
Chidubem
PSW in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
"I love Twitter/X"
November 9, 2025
My overall experience with Twitter/x has been great so far. Allowing me to catch up with daily news and events while still making interactions.
Pros:
Twitter/X has an easy learning curve and good value for money with the premium plans. User profiles are simple and effective for branding. As a social media management tool, twitter/x is strong for engagement and visibility.
Cons:
Post management options like scheduling are limited. Team collaboration features needs more. Customer support could be more responsive.
Reviewer Source
Show more details
Juliet
case manager in Canada
Civic & Social Organization, 11–50 Employees
Used the Software for: 2+ years
"Informative social platform"
November 5, 2025
Pros:
I like that with twitter it is easy to see trends, news. There is also twitter space which helps one connect and learn. It is also easy to connect with other influencers. You can also filter posts you want to see and edit your profile for privacy etc.
Cons:
There are lots of negative comments, i wish this can be filtered more. It can be overwhelming due to so much news etc.
Reviewer Source
Show more details
Omar
Fulfillment Specialist in Canada
Broadcast Media, 51–200 Employees
Used the Software for: 2+ years
"Twitter/X is the best!"
December 22, 2024
Overall Twitter/x is an excellent social media platform to get people’s opinions and thoughts and to show your engagement with the current world affairs.
Pros:
Twitter/X is an amazing social media platform, it allows me to engage my thoughts with the world and allows me to view what others have to share with the input of people globally.
Cons:
Sometimes I notice there is a lot of accounts which pretend to claim they are someone who they are not, but it is a user responsibility to make sure they follow the correct verified account of people who they have interest in.
Reviewer Source
Show more details
Hannah
Vice President in Canada
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
"Twitter/X is fun, but it's depreciating over time"
January 11, 2026
New
Pros:
It is a very entertaining platform to say the least. It is a great way to stay updated on world and local news, as well as to keep up with social trends.
Cons:
I extremely dislike the amount of bot accounts, AI posts, fake information, and moral panic that ensues from politics on the platform.
Reviewer Source
Show more details
Verified Reviewer
Verified LinkedIn User
Apparel & Fashion, Self Employed
Used the Software for: 2+ years
"Best updated social media platform"
December 22, 2024
My experience with Twitter/ X is best. I am using it for marketing my products.It helped me a lot in generating sales. Also the writer community on X is very supportive.I have made many new friends.
Pros:
Best social media platform, updated and informative, no spamming and bullying.
Cons:
It should offer music option while uploading post.
Reviewer Source
Show more details