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About ARIS

ARIS is the market-leading and most intuitive solution for professional business process management, modeling and Process Mining.

Learn more about ARIS

Pros:

My overall experience is quite well. It is easy to use and use r friendly.

Cons:

ARIS element version has very low feature in terms of roles and authorization.

ARIS ratings

Average score

Ease of Use
4.6
Customer Service
4.3
Features
4.4
Value for Money
4.4

Likelihood to recommend

8.8/ 10

ARIS has an overall rating of 4.7 out 5 stars based on 19 user reviews on Capterra.

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Filter reviews (19)

Oliver
Senior Process Manager in Austria
Plastics, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

ARIS is for that time the best for our company

4.0 last year

Pros:

Approval Workflow, Confirmation Management, Support

Cons:

Ideas - the ideas shall be taken over into standards

Khuto
Director in Botswana
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Why ARIS is Head and Shoulders Above all the Rest

5.0 3 years ago

Comments: Productive and Effective

Pros:

1. Intuitive 2. Hides Complexity 3. Strong Functional Capability that can build out an organization's EA mandate 4. Cloud Version is excellent

Cons:

Nothing yet. This could be that our utilization has not progressed into areas where the functional requirement that is needed is not in ARIS.

Software AG Response

3 years ago

Hi Khuto, great review, thanks for your honest feedback!

Reinout
Business Analist in Netherlands
Retail, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

This review is about Aris

4.0 3 years ago

Comments: Very good tool which all my collegues are quite enthousiastic about

Pros:

The flexibility of the ARIS tool is why it is to be compared with an luxery card

Cons:

The pricingmodel of the ARIS tool is expensive

Luz Elena
Quality and process director in Mexico
Recreational Facilities & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Aris experience

5.0 last year

Comments: It doesn’t need a lot of training and it’s very agil to modeling

Pros:

Very friendly and easy to use for modeling process

Cons:

On the basic option it doesn’t have all the objects

Software AG Response

last year

Thank you very much for your feedback. We are pleased that you are so satisfied with ARIS.

Klemens
Projektmanager in Germany
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

ARIS is a complete BPM Tool.

5.0 last year

Comments: I am mainly using ARIS in training and education. The user interface is easy to understand also for first time users. So users can concentrate on good modelling rather than on how to understand the tool.

Pros:

ARIS is a complete BPM Tools covering all sights of the Scheer Information System architecture with a lot of different models including EPK. The most used BPMN model is a full standard OMG compliant implementation with a repository and the functionality of extending regarding attributes. With ARIS Express a free tool is available as starting point without a repository but with a full BPMN and EPK Implementation.

Cons:

Customizing is too difficult. Reporting is not flexible enough for end users. ARIS Basic has too many restrictions and ARIS Advanced is too expensive for many customers.

Software AG Response

last year

Hi Klemens. Thank you so much for your great feedback.

KarlHeinz
CIO in Germany
Computer & Network Security, Self Employed
Used the Software for: 1-5 months
Reviewer Source

ARIS Designer Review

5.0 last year

Pros:

My overall experience is quite well. It is easy to use and use r friendly

Software AG Response

last year

Hi KarlHeinz. Thank you for your feedback. It's great to hear that you are so satisfied with ARIS.

Eduard
CEO in Romania
Construction, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

ProfiCircle

5.0 2 years ago

Pros:

We have been using Causal for more than a year and we are very satisfied with the application that allows us to have our financial data in one place. it is easy to create different scenarios and control the company's activity

Cons:

It would be good to have the option to add integration with the software we use for invoicing (FGO) and the accounting software - Stripe

Bulat
BI Analyst in Russia
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best modelling tool on the market

5.0 3 years ago

Comments: Fantastic tool which comes with a certain price.

Pros:

1. The repository feature that allows you to keep all the Enterprise Architecture views in one database. That's a platform for MDM-like managements of unique objects. 2. Establishing connections between different objects (model, object, folder). That allows to build reports based on where a certain object was used i.e. the actions performed by a certain person, all the processes whic are automated by a certain system. 3. Advanced user management with ability to assign rwdv rules by folders for all users. The users will be able to see and edit only specific aspects of the Enterprise Architecture. 4. Every visual symbol is actuall a db object with attributes. You may add description, dates, status, etc. to all the objects, models, folders of your repository. 5. The best modelling experience in terms of available settings and ease of use. 6. Highly customisable reports with visual constructor and javascript-like editor.

Cons:

It's very hard for me to justify the current price of ARIS products despite their amazing features.

Software AG Response

3 years ago

Hi Bulat, thanks for this amazing statement!

Gabriel
Sr Consultant in Mexico
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Why is important for me to use ARIS?

4.0 2 years ago

Comments: My global experience with ARIS has been very good. For me, it is very useful for any organization for many reasons and I wish it could be cheaper in the future years specially for the SME's and new funtionalities.

Pros:

I have used this software since 2008 and I'm a big fan of it. I like several features from ARIS but the 2 most inportant are the functionalities in general for analizing process and it is very easy to model process for any person in the organization without an extensive training.

Cons:

I don't like specially 2 things. The help´s documentation that in some topics are very general, is not specific for example the exportation and importation of models. In some cases, is the same situation with the answers from technical support, they don't have enough information to execute a procedure for instance.

Veselin
Product Definition Analyst in Austria
Information Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

It is hard to believe that so many companies still do not recognize the power of a good BPM tool

5.0 3 years ago

Comments: I have been using ARIS in previous employment for years, creating business process diagrams, but also integrated application architecture diagrams and producing great reports and software requirements specification documents. I changed a few renowned companies afterwards and always felt like I was handicapped while doing my job for the lack of similar software. I spent a good amount of time looking for more affordable alternatives, and there simply are not any. Most applications in the field just produce nice diagrams, which are nothing more than pictures.

Pros:

Reporting. There are very few other solutions for diagraming that actually follow a method and record each symbol and connection in the diagram in a structured database. Reporting capabilities, as a consequence, are unparalleled. Job descriptions, functional documentation, matrices for access to data etc. in a single click.

Cons:

It is not easy to justify the cost of it in front of management usually, unless management has had experience with it before.

Malik
Business Analyst in Australia
Computer Software, Self Employed
Used the Software for: Free Trial
Reviewer Source

An Awesome product experience

5.0 4 years ago

Comments: Slowly, but steadily learning the software.
Wish there were more helpful tutorials & videos available on internet to get along with the software.

Pros:

I am understanding how to model business processes. ARIS is an awesome tool to learn and excel in my career.

Cons:

Less videos/tutorials availability on internet.

Software AG Response

4 years ago

Hi Malik, thanks a lot for your great review! I am glad you like ARIS. Did you already check our Know how section on the ARIS Community? There you'll find many helfpul tutorials and videos: https://ariscommunity.com/know-how If there is anything we can help you with please feel free to reach out, we are always happy to help. Regards, Christina

Diorge
BPM Consultant in Ireland
Banking, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Best Tool in the Mkt

5.0 4 years ago

Pros:

Arial software is a colaborative tool.

Cons:

THe toll keeps giving the option for aswimming lanes.

Software AG Response

4 years ago

Thank you very much!

Martti
CEO in Estonia
Apparel & Fashion, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Basic licence need bit more freedom

5.0 2 years ago

Comments: We are describing and analyzing business processes to implement ERP system and later establish business process management.

Pros:

Repository functionality and semantic checks. Also possibility to export from Advanced licence.

Cons:

Missing functionalities in the Basic licence: like database export, lack of reports, lack model types.

Software AG Response

2 years ago

Hi Martti, thanks for your review. You are using ARIS Basic, our starter edition which provides essential features to get started. If you are missing functionalities like the ones you mentioned, you can find them in ARIS Advanced. As an ARIS Basic user, you can easily upgrade to this edition and find everything you need. Please see a more comparison here: https://ariscloud.com/pricing/ Hope that helps, Christina

Andrea
CIO in Italy
Packaging & Containers, 1,001–5,000 Employees
Used the Software for: Free Trial
Reviewer Source

ARIS - How to support business process design

5.0 4 years ago

Comments: Very positive experience

Pros:

Very easy and simple to use, so efficient for sharing and distributeprocess changes

Cons:

ARIS element version has very low feature in terms of roles and authorization

Software AG Response

4 years ago

Thanks a lot for your review!

Tihomir
Software Engineer in Bosnia
Banking, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Extremely Simple Business Process Management Solution

5.0 3 years ago

Pros:

Documenting Business Processes, Analyzes and Process mining

Cons:

The price is a bit high,

Software AG Response

3 years ago

Hi Tihomir, we are more than happy to receive your 5* rating and wish you continuous success with ARIS in the future!

Carlo
Developer in Chief in Philippines
Information Technology & Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Great product!

5.0 4 years ago

Comments: It's been great. My client is impressed with the quality of my diagram. And I haven't shown him yet all the features of ARIS

Pros:

I enjoyed using ARIS especially the process flow

Cons:

I was hoping there's also UML / Use Case Diagrams

Software AG Response

4 years ago

Thank you very much for that fantastic feedback. We really appreciate that! BTW: UML is part of the ARIS Enterprise Edition.

Philipp
Werksstudent in Germany
Hospital & Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Incredible good software programm for beginner and students

5.0 4 years ago

Comments: In regard to our tasks of our university it is a really useful programm.

Pros:

In general the prozess building if it is the organization, the documental or the function sheet

Cons:

There is not a real negative aspect of Aris

Software AG Response

4 years ago

Thanks for your great review!

Silvia
dipendente in Italy
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Aris

4.0 2 years ago

Pros:

Molto facile da usare, predisposizione di molte possibilità di stampe e report .

Cons:

Sarebbe auspicabile una maggiore integrazione con altri SW

Marco Tulio
Agente de Controles Internos in Brazil
Financial Services Software, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Aris - Recomendação

4.0 3 years ago

Pros:

Aris é de fácil uso, possui interface web que permite acessar facilmente o repositório de processos a partir de qualquer lugar. Existem vários atributos possíveis de serem preenchidos para documentar o processo. Aliás, existem vários relatórios que podem ser gerados, permitindo ver o documento dos processos, fazer gestão de riscos, ver os papéis RACI etc. Possui ótimo desempenho e é bem amigável de utilizar.

Cons:

Aris não possui a possibilidade de modelar processos com piscinas e raias quando se trata da notação EPC na versão Aris Basic. Também não possui alguns objetos como o "sys" que encontrava em outras versões. Nem todos os objetos estão disponíveis no Basic.

Software AG Response

3 years ago

While ARIS Basic is our starter edition, you have a lot more capabilities, flexibility and add-ons in the next edition. What about a 30-days free trial for ARIS Advanced? You can try it for free here: https://ariscloud.com/pricing/ and upgrade easily from ARIS Basic to Advanced, if it fits to your needs. Regards, Christina