--- description: Learn more about Lightspeed eCommerce pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightspeed eCommerce Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [eCommerce Platforms](/directory/3/ecommerce/software) > [Lightspeed eCommerce](/software/211850/lightspeed-ecommerce) # Lightspeed eCommerce Canonical: https://www.capterra.ca/software/211850/lightspeed-ecommerce Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/211850/lightspeed-ecommerce?page=2) > Lightspeed eCom gives your online store the traction it deserves with built-in marketing, SEO tools and centralized inventory. > > Verdict: Rated **3.6/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Lightspeed eCommerce? Lightspeed eCommerce is built for retailers who want to focus on online business growth, provide customers with a modern shopping experience and work more efficiently, not more\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 21 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support Software | 3.4/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Lightspeed - **Location**: Montreal, Canada - **Founded**: 2012 ## Commercial Context - **Starting Price**: €49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Lightspeed eCommerce is offered across three pricing plans, outlined below. A 14-day free trial is available. Starter: €49 per month\* with 1 user account Advanced: €89 per month\* with 3 user accounts Professional: €189 per month\* with 10 user accounts \*based on an annual prepayment per webshop - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, Czechia, Denmark, France, Germany, Ireland, Luxembourg, Malta, Netherlands, New Zealand, Norway, Spain, Switzerland, United Kingdom, United States ## Features - API - Alerts/Notifications - CRM Software - Catalog Management - Channel Management Software - Content Management System (CMS) Software - Customer Accounts - Data Security - Email Marketing Software - Inventory Management Software - Inventory Tracking - Marketplace Integration - Mobile Access - Multi-Channel Marketing - Order Management Software - Order Tracking - Promotions Management - Reporting & Statistics - Restaurant POS Software - Returns Management - Reviews Management - SEO Management - Shipping Management - Shopping Cart Software - Template Management - Third-Party Integrations - Website Management - eCommerce Management ## Integrations (9 total) - Booxi - Homebase - Mailchimp - Perkville - Planday - SKU IQ - SkuVault Core - SwiftCount - TapMango ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [eCommerce Platforms](https://www.capterra.ca/directory/3/ecommerce/software) ## Related Categories - [eCommerce Platforms](https://www.capterra.ca/directory/3/ecommerce/software) - [Small Business eCommerce Software](https://www.capterra.ca/directory/31259/small-business-ecommerce/software) - [Multi-Channel eCommerce Software](https://www.capterra.ca/directory/31281/multi-channel-ecommerce/software) - [Online Ordering Systems](https://www.capterra.ca/directory/32698/online-ordering/software) - [Headless eCommerce Platform Software](https://www.capterra.ca/directory/32175/headless-ecommerce-platform/software) ## Alternatives 1. [Adobe Commerce](https://www.capterra.ca/software/83890/magento-commerce) — 4.3/5 (655 reviews) 2. [Shopify](https://www.capterra.ca/software/83891/shopify) — 4.5/5 (6668 reviews) 3. [Squarespace](https://www.capterra.ca/software/143461/squarespace) — 4.5/5 (3384 reviews) 4. [Wix](https://www.capterra.ca/software/169007/wix) — 4.4/5 (10606 reviews) 5. [Square Online](https://www.capterra.ca/software/199711/square-online) — 4.6/5 (327 reviews) ## Reviews ### "Not the greatest but can have potential" — 3.0/5 > **Verified Reviewer** | *September 17, 2025* | Marketing & Advertising | Recommendation rating: 4.0/10 > > **Pros**: This product is easy to use shows money management progress can hold inventory in ne place website easy to set up > > **Cons**: Online Payments can be tricky Customer support not easy to get ahold of Takes awhile for email support > > Not really the greatest but has some good points I can see it be a good thing for you depending what its for ----- ### "Lightspeed for retail stores" — 5.0/5 > **Rachael** | *December 3, 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: I used Lightspeed for my pet store and grooming salon. It’s easy to process orders and handle inventory. > > **Cons**: I had issues with connectivity and syncing inventory at times. It was also time consuming processing inventory expiration dates. > > I used lightspeed for my pet depot franchise in Temecula CA. It would have been nice to have a rep with lightspeed train me on the system. ----- ### "WORST SERVICE EVER\!" — 1.0/5 > **Josiah** | *August 30, 2024* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: They answer their support line within a few minutes. > > **Cons**: I've been using the restaurant POS because it interfaces with another system for our hotel. I was never really thrilled with the product but now words are failing me. I tried to purchase a remote terminal for my restaurant system. It has been 10 weeks of nearly daily interactions and frustration and not only do I not have a working mobile terminal; my existing system is down as well. ----- ### "Accessibility and ease for a small business" — 4.0/5 > **Katia** | *March 29, 2021* | Retail | Recommendation rating: 9.0/10 > > **Pros**: When I was in the market for an Ecom platform for my retail business urgently since the pandemic closed our doors to the public, I was so pleased to find that Lightspeed offered great templates that could be customized and loaded for a great professional and appealing website in half the time it would have taken me to have one built and launched. I am happy to say we just celebrated our year anniversary and are very pleased with the ease and income it has generated so far. We are a longstanding family business since 1978 and creating an Ecom presence was something we were looking to expand with. Our clients constantly compliment our Website and even go as far as browse the pages and styles they like to then come by and try on their choices. Lightspeed Ecommerce perfectly complimented our Lightspeed POS system. > > **Cons**: I had some small issues in regards to content loading and where the content would show up on the platform template but a quick call to support would resolve the matter and they even offered to walk me through the process so I could resolve the matter should it be needed in the future. > > I no longer feel like my retail business is "out of the loop". With eCommerce I can feel confident like any of my competitors and can be on the same comparing category. ----- ### "Lightspeed Wins Hands Down" — 5.0/5 > **Bryan** | *March 23, 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: My client was looking for one POS solution for his two brick-and-mortar stores and an existing Ecommerce website. We looked at many companies and without reservation recommended Lightspeed. > > **Cons**: None. We have not found anything we don't like about Lightspeed. > > I can't say enough about their support. Any questions I have are immediately taken care of. Their technical support team is knowledgeable, professional, and courteous. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/211850/lightspeed-ecommerce?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/211850/lightspeed-ecommerce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data