---
description: Learn more about AgenTrak pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: AgenTrak Pricing, Reviews & Features - Capterra Canada 2026
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# AgenTrak

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> AgenTrak is the leading Workforce Analytics \& Monitoring solution allowing organisations to drive performance across their workforce
> 
> Verdict: Rated **5.0/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses AgenTrak?

AgenTrak is the leading Workforce Analytics \& Monitoring solution for mid to enterprise organisations. We regularly deliver up to 30% gains in employee productivity for our clients.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 12 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Asterlogic
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$11.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: AgenTrak is available at $11/user/month.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, Spanish
- **Available Countries**: Algeria, Argentina, Australia, Belgium, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, Greece, Guernsey, Guyana, Hong Kong SAR China, Ireland, Isle of Man, Jersey, Kenya, Luxembourg and 14 more

## Features

- Alerts/Notifications
- Attendance Tracking Software
- Browsing History
- Employee Activity Monitoring
- Location Tracking
- Productivity Analysis
- Reporting & Statistics
- Screen Activity Recording
- Task/Project Tracking
- Time Tracking Software
- Timesheet Management

## Integrations (2 total)

- Five9
- Genesys Cloud CX

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Employee Monitoring Software](https://www.capterra.ca/directory/31087/employee-monitoring/software)

## Alternatives

1. [DeskTime](https://www.capterra.ca/software/168660/desktime) — 4.5/5 (526 reviews)
2. [Clockify](https://www.capterra.ca/software/169607/clockify) — 4.8/5 (9235 reviews)
3. [WE Controlio](https://www.capterra.ca/software/113257/work-examiner) — 4.9/5 (58 reviews)
4. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [WebWork Time Tracker](https://www.capterra.ca/software/151338/webwork-time-tracker) — 4.6/5 (420 reviews)

## Reviews

### "Network and Telecom Specialist" — 5.0/5

> **Michael** | *October 21, 2025* | Chemicals | Recommendation rating: 10.0/10
> 
> **Pros**: We love the location tracking and ease of the user interface. The customer support is amazing the respose has always been top notch.
> 
> **Cons**: I don't have anything negative to say about Agentrak. I have never had an issue with the SLA's. The response and support are  amazing.
> 
> My overall experience with this company has been great. The service is always polite and the support always knows what they are talking about.

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### "Great product and great technical support" — 5.0/5

> **John** | *July 10, 2025* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Great product and great support, we have been using it for over two years. Gives us an additional support function for training on top of other features.
> 
> **Cons**: Nothing.
> 
> We enjoy using the product, other managers enjoy additional reporting functions and if there is any issues then the technical team are great.

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### "A lot of power in simplicity" — 5.0/5

> **Paul** | *October 22, 2021* | Outsourcing/Offshoring | Recommendation rating: 8.0/10
> 
> **Pros**: The API. I am a BI developer and working with this API was very easy. Feedback was taken and dealt with very quickly.
> 
> **Cons**: None at the moment. they fixed everything i didnt like or needed them to fix.
> 
> Very positive. The team are engaged and motivated. They attended our endless meetings about the progress of implementing this and provided immediate solutions or took it away and had a solution within days. Nothing was ever an issue

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### "AgenTrak new user" — 5.0/5

> **Victoria** | *October 22, 2021* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Really simple to set up, install the programme to the users machine and they appear on AgenTrak to process. Creating new teams, Managers, adding users is very quick and easy. Being able to set and change the perimeters for alerts is fantastic for flexibility and to be able to bespoke the software to your own business models. The 360 live view of desktop allows microphone, webcam, dual screen view (these are all customisable and can be turned off if you'd prefer). The dashboard is very simple to view/use.
> 
> **Cons**: For our business, we would prefer some reference boxes per user to be able to add unique identifiers per user so we can cross reference the data exported via the API with inhouse reporting. this has been suggested to the team and it is currently being discussed within their development team.
> 
> Since installing the software, we have seen an increase in productivity and a reduction in prohibited, personal use during working hours. We now have the opportunity to live coach our WFH agents and are able to hear both sides of the conversation and view their screen. This is supporting training by showing live calls from experienced users to the training teams. AgenTrak have gone above and beyond to support us by joining our daily project calls, asking for feedback for their development team and responding to queries via emails within minutes. nothing has been to much trouble for them, this is refreshing given previous experiences of other software providers (once its sold to you, they're no longer supportive\!)

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### "Staff Productivity" — 5.0/5

> **Fiona** | *October 22, 2021* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: System is very user friendly, easy to set up and remove  staff. Data allows us to identify staff with low productivity and ensures we direct our support timeously and the ability to set productivity alerts supports the managers in day to day management of staff in a remote working environment.
> 
> **Cons**: In the initial stages we found the reporting functionality did not meet our needs but once we discussed our needs, the changes were implemented in a very timeously manner.
> 
> Our experience with AgenTrak has been very positive one and we have and will continue to recommend this product. AgenTrak provides another level of information to managers to allow them to effectively manage their staff in a remote working environment.  The service provided has been excellent and the team have went out their way to make any adaptations we have asked for.

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## Links

- [View on Capterra](https://www.capterra.ca/software/211737/agentrak)

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| en-AU | <https://www.capterra.com.au/software/211737/agentrak> |
| en-CA | <https://www.capterra.ca/software/211737/agentrak> |
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