Remote Reviews

Good for Startups!

Pros:

Remote makes it easy to enrol new employees, contractors, and to manage employee/contractor expenses.

Cons:

The fact that they have switched health insurance providers. One reason we switched to Remote was that they used SafetyWing, however they have now moved to a more well-known brand, with a lower limit.

Great Service

Pros:

[SENSITIVE CONTENT]service in assisting and onboarding.

Cons:

all good I like the service as a whole !

Alternatives Considered: Deel

Reasons for Switching to Remote: better introduction from [SENSITIVE CONTENT]

Praise for Customer Support

Pros:

This review is for the members of the Customer Support team, especially Patricia, who helps ever so patiently through the processes of off boarding an individual. My thanks to everyone on the team that I have dealt with. Everyone is polite, helpful and genuinely interested in solving the problem.

Cons:

In this case I am not commenting on the Software therefore N/A

Great platform for hiring talents across the world

Comments: Our overall experience with Remote is great. Customer service especially stands out: it's very responsive and always finds the right solution. We cannot imagine hiring process without Remote.

Pros:

Remote is a prefect platform for hiring people from across the world. The ease of implementation, super intuitive admin panel and truly amazing customer service - those advantages has made it impossible for us to imagine working without Remote. Remote team will take care of every step of the onboarding and offboarding of the employee, ensuring that we are up to date with the process. The payroll administration is very helpful as well. What is also important, with Remote we don't have to worry about regulatory compliance - we are sure at all times that everything is done in accordance with the regulations of the given country.

Cons:

The pricing is a bit high, but taking into consideration the quality of service, it is acceptable.

Alternatives Considered: Deel

Great platform with amazing customer service!

Pros:

I think what makes Remote special is a customer service. The representative of Remote for my company: [SENSITIVE CONTENT] is always very helpful, reachable and takes care of all the questions we have regarding the contracts, platform etc. I definitely recommend [SENSITIVE CONTENT] expertise to all the clients!

Cons:

The deadline to pay invoices - 1 week is very short to proceed all the documents internally.

Alternatives Considered: Deel, G-P, Oyster, Velocity and Papaya Global

The most convenient way to get employment benefits anywhere in the world

Pros:

The ease of use and clutter free UI. The UI is well thought out and bug free. Never had any problems

Cons:

None whatsoever. Cannot think of anything wrong with Remote's employment portal.

Hiring talent across the world made easy

Pros:

It made our life easier. Thanks to Remote we have been able to hire talent from countries where we don't have presence in, offer compliant contracts and save time on payroll management. We also received support with tax and legal issues specific to different cases. Whoever we had a problem, the Remote team has gone above and beyond to find a solution.

Cons:

Because onboarding employees in every country depends on local regulations, it requires and a proactive approach from the person doing the enrollment and being in contact with the onboarding/happiness team.

Easy to use, constantly improving

Comments: I am working remotely thanks to Remote. Its such a great opportunity to work for any company in the world from your home country.

Pros:

- easy to use- good support- frequently improving

Cons:

I don't have any particular remarks so far

I thought it was bad until we've switched to a competitor

Pros:

- Overall the UI is really intuitive and easy to navigate - very straightforward onboarding - lots of good resources to assist with info on each country and their own regulations - easy way to submit expenses and a clear dashboard of where things are at.

Cons:

-they are a victim of their own success support takes ages to get back to you. -original bundles of benefits were somewhat dubious in the UK ( a no name pension provider and medical) -not really geared for contractors but more for remote employees

Best service for managing remote employees and payroll with tax compliances

Comments: Overall experience with remote is very good because of simplicity and ease of access it manages payroll and tax compliances very effectively.

Pros:

This software is very easy to use and access it.

Cons:

There's nothing here as a con because it is my first time using this tool before that the process is manual but now it is all taken care of my Remote itself.

Remote is fundamental to Phaidra

Comments: Remote enabled Phaidra to build a global company featuring incredible talent that sit at the intersection of industrials and AI - a rare and hard to find talent pool. We started with Remote when they were a start-up themselves, which meant we grew as a company as they did - and were able to share feedback and see the implementation of new features we requested. The collaboration with Remote continues to be awesome and we intend to have Remote as a strategic partner as we scale.

Pros:

Remote's software enables Phaidra to bring on new talent from almost anywhere in the world. Their support team is helpful and thoughtful in their communication.

Cons:

It would be great to have more transparency into what stage new employees are in during onboarding. Specifics (like if Remote sent the onboarding email, etc.) would be great!

Superior IP protection and customer experience

Comments: Extremely pleasant and smooth. They automate the onboarding process for employees so things that should feel very tedious and time consuming felt breezy and quick. Customer success team is a pleasure to work with and barely need their help given how straightforward their platform is.

Pros:

The determining factor for us was that we always felt they were more transparent in how they operate from a legal structure viewpoint, and we could trust our employees' intellectual property to be handled by them.

Cons:

I would like for them to introduce a 24/7 chat feature but they said they're working on it.

Great experience

Pros:

Remote has been a very good partner in our process of worldwide remote onboarding. It made hiring so easy in different ways. [SENSITIVE CONTENT] our contact at Remote, has been very helpful and available since the very beginning. I love the simulator.

Cons:

I wish we had better known how things work in foreign countries (probationary period, notice period, etc), sometimes it's a surprise.

Alternatives Considered: Deel

Good service, great idea

Pros:

It's great that you can work for companies abroad without setting up a cumbersome subsidiary!

Cons:

There are no negative aspects! Everything went positively

Excellent service

Comments: Extremely positive, we will use Remote for any non-local hire guaranteed and am a big fan.

Pros:

- Great service, great team, really assisted us in making our employee feel welcomed, appreciated and generally just a great choice. - Flexible to adjust to our rhythms and schedules and making sure to get out of our way while providing the service

Cons:

- The different payments per region are somewhat difficult to get into, this could be a little clearer / potentially shown in the interface.

Great platform & Service

Comments: Service and support throughout sale, implementation and onboarding was patient and efficient. Our AE [SENSITIVE CONTENT] was knowledgeable and thorough throughout and continues to provide excellent service.

Pros:

Easy to use. Clean process for onboarding.

Cons:

The layout is not very intuitive initially however it is overcome.

The best tool for managing my invoices and getting paid

Comments: If it weren't for Remote, it would be impossible for me to have a remote job and get paid effectively. They are the most wonderful tool I've ever used for managing my invoices and getting paid.

Pros:

Is really easy to set up and use, and the process of getting paid is really quick. Their support team is also great, I'm in a country that is really hard to make business with, and Florian Prokosch had a personal meeting with me to help me sort out all the issues I was having.

Cons:

The process for me was a little harder than usual because I live in a country that is really hard to make business with. You can't use Box offices as a billing address, and that was also a little hard to solve, but their support team helped me with all of that.

Remote makes being remote fun

Pros:

The ease of use and the UI is amazing. Really enjoyed using it.

Cons:

On the most part a great product. not anything that i didn’t like.

A great EoR

Comments: My overall experience of working with Remote has been excellent. Our support, [SENSITIVE CONTENT], is responsive, supportive and extremely helpful and professional. A first class service!

Pros:

This software is easy to use, intuitive and the dashboard allows easy access to all services

Cons:

There is nothing I don't like about Remote.

Smooth onboarding process and a great support team!

Comments: Overall the experience with Remote has been great so I highly recommend it.

Pros:

The onboarding process was super easy and fast paced, and Remote's platform is very intuitive to use. If you have any doubts, you have a great team to help you throughout. They'll answer all your questions with a agile approach, giving you feedback along the way if they need more time to get back to you with the info you need.

Cons:

The need to submit all public holidays as timeoff day in the platform. It would be best if the public holidays were already loaded by country in the platform requiring only a confirmation from the employee.

Easy accessibility to all documents

Comments: Benefits as an employer: easy to use system compared to traditional employer management

Pros:

The easy access and clear overview about all my documents, payments etc.

Cons:

Maybe more complex employee profile in general

Great support and easy to use

Pros:

We've been working with Remote for almost a year now and had a great experience, especially with [SENSITIVE CONTENT] who has always been available to help us when needed.

Cons:

n/a

Software for Remote Worker

Pros:

Very easy to use,accessible and I like how fast the support team responds to my inquiry.

Cons:

I don't have any least liked features to mention

Excelent

Comments: Great, my questions were always answered in short times.

Pros:

Easy to use, very complete, quick answers.

Cons:

I Don't know, i don't remember any problems.

Easy to use employer of record

Pros:

Integrates well with existing systems. Customer support is very good.

Cons:

Nothing so far. Everything had worked as expected.