360Learning Reviews

The Best Tool for Collaborative Learning

Comments: Incredible. True partners with Aircall and a pleasure to work with.

Pros:

360Learning is incredibly easy to deploy and use. One of the best things about this software (and in comparison to other LMS) is the fact that anyone can adapt to it easily - the UX/UI of the platform is similar to Netflix or social media - which allows for a quick understanding of where to go to find things. 360Learning was also incredibly helpful in pushing through the initial setup at the very beginning when we need to move quickly to deploy it company-wide (at the time we were 350). Authoring is also significantly easy to use and easy for me to coach/train others into using it. One of the things that are great (and also not so great at the same time) is the fact that they really take in feedback and listen to their customers really well. They make a lot of updates and change things (which can also be an issue once someone gets used to using it!) :) Their support and account managers are reactive, super fast, reliable and helpful.

Cons:

- Search Functionality. The search functionality is really bad and I struggle with this aspect the most. We have issues with our employees finding the learning that they need. - Customization. I would like to customize the design of the homepage more to allow to highlight or showcase specific parts/courses to our organization's needs. - More robust authoring tools. I have to integrate more tools outside to achieve the impact I want with our learning experience.

360Learning review

Pros:

ease of use, ability to create our own content, how it integrates with 3rd party content and our HRIS

Cons:

I think reporting could be better, although through workarounds I have been able to get what I need

Not The Best Yet, But Certainly On Track To Be

Comments: One of the best things about 360Learning is its customer service. Their CS team is top notch and are always there to help us when we need it. Overall, like many LMS', it is certainly love/hate. We don't love to hate it but we love a lot of what it does but when it doesn't do what it's supposed to or lacks a key feature that some of it's competitors offer, it's a frustrating level of hate.

Pros:

In a fast paced tech environment, the ability to author content at speed is very important. 360Learning allows us to quickly author/build courses that our learners enjoy and have a really great experience with. The user experience is one of the best parts of this product.

Cons:

Its live session feature has A LOT to be desired especially compared to some of it's competitors that offer Events pages, easy sign up and registration, Zoom integrations and more. The other item on my list that floats at the bottom of 'things 360Learning does not do well' is it's automatic timeout feature when learners are consuming content. The feature resets learner progress after 15 minutes of inactivity. Reset, not pick back up where you left off. This is a major pain point for us if we have a video or exercise that is longer than 15 minutes.

Sturdy LMS

Comments: I really appreciated the support of the 360Learning team: very helpful and nice.The LMS platform is a good one, with many interesting features (very good statistics about training for instance, even if a little hard to use at first). I hoped a few more options to customize the look and feel of the platform for our company.

Pros:

360Learning is a robust learning platform including various features for online training. It is quite easy to use and adopt. The 360Learning was very helpful to launch the platform and answer our specific needs.The collaborative options were interesting for our projects.The various options for quizz and assessment were giving us some creative options to make our contents more lively.

Cons:

The personalization according to our company design specifications was a bit disappointing.The path / session option was restrictive. But it is improving.

Practical & innovative

Comments: we have signed for a 3 years plan with 360 learning and aim at using the tool for all our Learning strategy. It is precious to count on their learning experience

Pros:

We wanted to invest in a flexible learning platform, creating engagement with our community (starting from scratch in the deployment of our L&D strategy we needed a flexible approach) The quality of customer support, level of experience and expertise of the learning partners have really been useful to start the project

Cons:

The platform could still improve in the user experience path, especially the emoticons -

Review NRB

Pros:

It's a truly effective LMS - we can create our own content, share external content and follow our learners (dashboard).

Cons:

The architecture of the 360Learning platform isn't designed to host external content (Udemy , Pluralsight, etc). So, all of functionalities are no so more. For instance : the search bar.

Nice and efficient for learners and administrators : I highly recommend !

Pros:

Nice ergonomics, playful and easy to use for learners and administrators, always improving and good customer service.

Cons:

I don't see anything to complain about at the moment, and if we have any suggestion to improve the plateform, the customer service take it into account.

360Learning Exceeds Every Expectation

Comments: 360Learning's interface stood out for its intuitive design and ease of use. They also provided us with a personal contact. This dedicated support ensured that we weren't just using the software but were optimizing its full potential tailored to us.

Pros:

360Learning has been an instrumental partner in revolutionizing our employee training programs. Their learning management system has facilitated our efforts in training our employees and managers in vital areas such as customer service, sales, and leadership. We've also had the privilege of regular consultations with our personal contact from 360Learning. Her insights, suggestions, and hands-on assistance have helped us better utilize the full potential of 360Learning. The frequent updates, which we've noticed come in every few weeks, are a testament to the commitment and passion of 360Learning's development team. It's refreshing to see a tech partner that listens and rapidly innovates.

Cons:

We're eager to see even more advanced analytics features in the future. In some ways, it's difficult for two co-authors to collaborate simultaneously and remotely on a single course for our learners (a feature you can often find in software like Microsoft Excel). But given their track record of frequent updates and genuine commitment to excellence, we are confident the needs we have will be met sooner rather than later.

Very good LMS & great team there to support you

Comments: Overall, I'd recommend using 360Learning, it's also a company that's growing, constantly improving the platform, and very communicative about their product changes too.

Pros:

Onboarding was seamless and the team was great throughout. I have attended several events organized by 360Learning, both online and offline and they've been very useful each time. The platform take a bit to get used to but their e-learning is very well done and their learning community has proven very useful in the first few months.

Cons:

The globalization option (to have the platform in several languages) was sometimes tricky and time consuming to use for us but I believe this will be improved soon. Also tricky is the library management and search feature. But the product is very receptive to feedback and aware of everything we have said in the last few months.

Great Learning Management System

Comments: We can now accompany our employees during their learning journey. Many statistics are available and a great help to track learning behavour and successful development.

Pros:

The process of deployment was very well planned and accompanied by the 360L team , continously new features are available, an intensiv and great customer service

Cons:

That we didn't have it before ;-)Nothing else to say on that.

Easy to build customized courses and great service!

Comments: We acquired 360L in 2019, but as soon as the Covid pandemic hit us our new hires couldn't come train at our facilities anymore. We have quickly turned this around, built courses through the platform and created a virtual training program that includes a combination of courses to be taken through 360L and some virtual classes with a live trainer. Once this program proved to be working our company saw the potential unfold and more projects are now being built within the platform. This has helped bringing the cost down as most travel and hotel expenses have been eliminated. Going through all this the instructional designers were in high demand so we had to improvise. With the help of the support team and our [SENSITIVE CONTENT HIDDEN], we have been able to build content and restructure the platform to accommodate our new requirements fairly quickly. It did require a lot of efforts and it wasn't always easy, but to realize great things you have to put in a little sweat! Collaborative learning is a change of mindset; this is not your traditional LMS. You have to believe in your learners to create a great community and enforce collaboration. In this new reality where most of us now work from home it might be just what you need to get colleagues together again!

Pros:

This platform is very intuitive for our learners and it is extremely simple to build course content. We are a customized product company so we have customized processes. It was very simple to create courses using only the platform tools to share content we used to teach onsite at our facilities. It has tremendously helped us get through Covid with little disruption to that side of the business. The support team is very responsive and very knowledgeable. The support articles are beyond what you could ever document yourself, straight to the point with precise steps to accomplish what you need. The Engagement Academy and the regular webinars are also other tools 360 Learning is providing to support their customers.

Cons:

The program sessions are very rigid and if the learner has done an open access course before it has to be redone in the assigned program session. The good news is that this is all going to change with the new learning Path design, and we are very much looking forward to these new features. A true game changer! The mobile app is very minimalist; fine for the learners, but it doesn't allow you to do much more. Another item the 360L team has worked to improve and their new app release, before end of year, looks like it will resolve this issue!

An excellent, interactive experience centered around both learner & instructor.

Comments: Solving for: Designing and developing all training programs. Enabling colleagues to showcase their skills and teach them to others. Creating a company knowledge hub.
Benefits realized: Created and launched a mandatory company-wide training program. Created team-specific training programs. Received feedback on the content allowing for continuous improvement of the learning materials.
Learning 360 made an impression and is certainly here to stay. Beyond the learning aspect, it has very good potential to become a central hub of knowledge in the business, enabling our colleagues to both learn new things and share their skills.
A big thumbs-up from us!

Pros:

Besides the excellent features and easy interface, one of the best things about Learning 360 is the support you get from their team. Our contact [SENSITIVE CONTENT HIDDEN] really listened to what we needed and helped us achieve that goal in the best way possible. Designing training for the whole business is a difficult task made easy by the platform's logical arrangement of users, groups, courses, programs, sessions, etc... It is very important to understand these layouts and what their mechanics are - once you do that it all clicks and opens up a lot of possibilities. One of our first major tasks was creating a business-wide mandatory training program - with [SENSITIVE CONTENT HIDDEN] help we identified the best architecture for the program and sessions, together with a deep-dive into the best way to deliver information-heavy content in an accessible and interactive way. Happy to say this was achieved and the modularity of the training program through the use of templates will ensure that we have a long-lasting, flexible, updateable, and efficient program for all our colleagues. The platform itself is very social-centric which is a nice departure from some of the dry solutions we used in the past. Learners have an opportunity to comment, speak to each other, react to courses, and ask questions. This gives the instructors a real window into the content and how interested the audience is - in turn making real-time adjustments to tailor content for maximum interest from the learners.

Cons:

Some niche features like automation of periodic programs and sessions are not yet available. A big emphasis on "yet" as the features are not unattainable, but currently being developed.

You should give it a try !

Comments: 360Learning allows us to internally create content focusing on our activities' needs or on a larger scale transversal topics that remain important in our company. These contents are then promoted to our learners, mainly sales representative target. Since we use 360 Learning, we have been to establish a full eLearning integration journey (monthly delivered to our new workers) that goes hand in hand with a presential program. This way, we have a complete approach to ensure that our learners have a full understanding of their activity and get all the keys to succeed in their missions.

Pros:

360 Learning is a real easy-to-use platform. What we like the most is that the 360 Learning teams keep working / editing the platform so our learners can benefit from a nice user experience which gives a thoughtful access to our content. In the same way, the fact that the platform has several partnerships with appreciated creation tools really help to improve and offer modern content to our learners. Since our use is mainly internal, we do appreciate that the dashboards and statistics are easy to analyse.

Cons:

Even if the 360L teams gives qualitative content to have a better understanding (communications, elearning modules, support teams etc.) of their new functionalities, the beta phasis of their functionnalities might last a couple months. In the end, even if the developement of new functionnalities respond to our real user needs, it might be difficult to promote them to our learners. Beside this point, we are really satisfied of the platform.

Must have!

Pros:

I value 360Learning's employees and feel they are the company's best asset. Yes, 360Learning is an incredible tool, but it would not be what it is without the people there to guide their clients. I also love the interactive component which encourages employees to engage with colleagues within the training sessions. I love the relatively new feature: video pitch. It's a great way to keep employees engaged and interacting with training sessions, while removing the traditional powerpoint. I also love how user-friendly this platform is. I will admit it took me awhile to feel comfortable enough to start creating content, however once I got over that hump, I couldn't believe how straightforward it is to use.

Cons:

The only potential downside is not having enough people internally to work on getting 360Learning up and running in your company. This of course depends on what your company's current training sate is like. Personally, we are trying to create an entire training program within 360 from basically the ground up. There are very few personnel dedicated to working on this project so it's extremely heavy lifting for us. However, for companies that already have training programs in place and are looking to improve them, this would be much easier to leverage. Additionally, if companies had more personnel resources that could be assigned to own the project, that of course would make it easier as well. However, this can be avoided obviously through personnel, but also through third parties. Personally, we have had a great experience working with OpenSesame for this.

Ready for Success with 360 Learning!

Comments: We have had a phenomenal experience with 360 Learning so far. The support staff are responsive and Andrea, the Customer Success Director, has kept in contact throughout all stages of implementation to ensure a successful company launch. After completing the comprehensive digital learning training through the Engagement Academy, I felt very comfortable as an administrator and course author to begin building engaging training programs immediately.

Pros:

This software is easy to use. It took over a year for our team to vet different LMS systems, but we ultimately chose 360 Learning because it provided everything we needed in an LMS system. Our company currently has just under 200 team members and as we grow we needed a way to get training out to our geographically dispersed teams quickly and efficiently. 360 is going to allow us to do just that. This platform was so attractive to us because it is easy enough for someone without a formal background in learning and development to create really effective training with just a few simple instructions.

Cons:

I like everything about the platform and am excited about the upgrades that are getting rolled out! The only thing I hope can be made available in future upgrades would be the ability to show multiple quiz questions on the same page.

Great platform for quick and easy content deployment and superior learner engagement

Comments: We use the platform primarily for sales enablement and onboarding. It helps us with being able to quick and effectively share content. It is also easy to use for content creators, admins and learners.

Pros:

- Easy and quick content creation with a wide variety of tools - Great interface and user-friendly design - Option for learners to interact and learn from each other - Easy administration - Great customer support

Cons:

- As the product constantly evolves, there are still a lot of changes, so you may want to consider whether that's something you can handle. The changes are communicated in advance and always justified - The reporting capability is not extremely in-depth and sometimes you need to dig for specific information, but with that being said, we were always able to find what we need

Solid product with unparalleled support

Pros:

360Learning is a very flexible product therefore the possibilities are endless. I sincerely believe that it can fit most organizations.What I like is the modern design of the solution. It is a force to attract learners who are sensitive to form.Moreover, the solution is very versatile and allows many things, without having to go through third-party tools. For example, it is possible to organize blended learning sessions and manage everything on the platform: what a time saver!Tracking user statistics is really made easy. Whether from the dashboard or by exporting the data.Finally, collaboration is at the heart of the tool, which makes it possible to create an internal dynamic, on the condition of animating it of course.Last but not least, I thing the support team is the greatest strength of 360Learning ! It's a pleasure to work with reliable / efficient / relevant people.And our suggestions are always taken into account in the redesign of the solution.

Cons:

Honestyl, I don't see any weak point.There's still room for improvement with the authoring tool but the good news is that it's included in the redesign roadmap.

Delivering impactful digital programs, with agility

Comments: We need to combine agility and some level of customization in the design and delivery of our programs, 360 Learning offers a great balance between those two requirements. The overall ergonomic of the platform makes it really easy to use. Still, the platform offers enough pedagogical and design options to build and deliver programs geared to different target audiences.

Pros:

From an admin. point of view, 360 Learning is quite intuitive, from content creation to actual program delivery. The dashboard is easy to navigate; learning journeys can easily be assembled through well-thought learning activities; data reporting and visualization are clear and make it easy to follow-up of learners’ continuous engagement. From a learners’ perspective, the platform offers an engaging and user-friendly interface, contributing to the overall learning experience. Social interaction is also at the core of the platform: contextual forums, for example, facilitate learners-teachers interactions and contribute to building active learning communities.

Cons:

360 Learning definitely offers a powerful learning tool, based on sound design/pedagogical/ ergonomic (etc) principles. As a Higher Ed. institution, we need to adapt our projects to different clients / audiences’ needs and cultures and we feel the platform sometimes falls short in departing from these founding principles. Concretely, we would like to be offered more flexibility to finetune some default settings. Yet, we feel confident in 360 Learning’s capacity to continuously improve the platform.

360L - EASY TO FEED, TO USE, TO SHARE A nice and easy-to-use tool you feel like sharing worldwide!

Pros:

From the End-user standpoint The tool is very friendly and ergonomic for end-users and can be provided to people worldwide thanks to its multilingual interface (10 languages) The design is simple and modern Personalization is available in a few clicks (language, profile, photo, notifications) From the Admin standpoint 360L seems to be a small but fast growing company, run by dynamic and enthusiastic people who remain close even after you buy their tool Full support to secure our deployment 1 key contact person to coordinate thorough support Content is easy and fast to create: can be homemade and looks quite good; if design is outsourced can even look extremely professional and brilliant! Easy to publish too! Allows a comprehensive monitoring. Dashboards with multiple views and info (courses participation rate, time spent by each learner )

Cons:

From the End-user standpoint Difficulties to organize the views (sort and filter features), especially in the Catalog From the Admin standpoint The app is evolving a lot (and for the best I'm sure) but sometimes the upgrades are confusing Content is sometimes difficult to update after publishing Members management remains complex (groups, roles, labels)

360Learning- YOUR LAST LMS

Comments: 360Learning has been a great company to work with. Their customer service is the biggest selling point! Their staff is very personal and want to make sure that you are getting the best value and use of their system. Implementing their platform was easy! It was an easy adoption for our company and I see us using this system to transform the way we train our staff!

Pros:

The main attraction of this platform is its user engagement features. It is very intuitive and allows space to cultivate a positive workplace culture!

Cons:

There are a few features that I would like to see added to the platform. As they continue to grow their LXP component, having more features like pinning a post or being able to customize what is seen on the portal, or being able to see things from the end-user experience without having to create an account, these things would be helpful to have. Overall, the platform is awesome and would recommend it to anyone looking to launch an LMS in their company.

Scaled Enablement in Unprecedented Times

Pros:

360Learning has provided a platform for all of those who are dedicated to developing a culture of learning to gather around and think creatively about how we can upskill and support our organization. 360Learning is a dynamic solution that not only makes training rollouts easier but teaches US how to build engaging and impactful content. In the past 6 months, we have utilized 360Learning to deliver sales enablement campaigns, onboarding programs, university-style lectures, and compliance programs all while keeping our employees engaged with short, bursty content and interactive learning tools.

Cons:

We are anxiously awaiting a new feature launch that will provide us a bit more flexibility in how we deliver our learning programs. We build content for many diverse stakeholders, including those who would like us to make a program mandatory BUT flexible in the sequence of the courses. We have full confidence that there is a path to that functionality (pun intended), so we're excited to see what the 360Learning team has up their sleeves.

Easy-to-deploy content in an interactive way, and in a blended approach!

Comments: We were looking for an intuitive tool for our SMEs to easily create content. From an admin perspective, the platform is very easy-to use and the learner flow

Pros:

"We had to deploy as fast as possible in less than 3 weeks, in the COVID context : multiple content to create, many people to onboard in using the platform and create content. The very ambitous goal has been reached thanks to an intensively effective onboarding process ! The platform is very easy to use, both an administrator and user perspective. We could get up to speed very quickly in using it, to create content and secure our first launch of training programs. The Customer Success teams have been very available and willing to onboard us effectively which helped us a lot to reach this goal. Overall, the platform's flexibility makes us confident enough to adapt our on-site program into effective blended ones. We are currently continuing transforming our training offer, and the platform enables us to leverage mutliple engaging formats : modules, webinars, .. "

Cons:

Sessions can be rigid when it comes to modify them (contextual elements such as links or modules modes).However many exciting new functionalities are under development and will help solve this, along with answering even better our need to set up more complex blended training paths.

360 Learning administration feedback

Comments: 360 Learning has an interactive aspect and social aspect (we can react in every activity of a course) which is nice and dynamic.
To me, it still misses some fundamental functionalities : exporting course file, training follow up and alerts in Dashboard from the administrator view. It has to be more effective in the "ergonomy" and webdesign. It looks like too much to a social network.

Pros:

The suggested tools to create videos, images and interactive documents to integrate in our elearnings. Easy to understand how to follow a module / program Easy to create a module / program Easy to access to results/reporting in Dashboard

Cons:

There are some inconsistencies in this software : We can integrate a scorm file in 360 Learning but we cannot export/download a module. We can assign a program but not a module. We can add a co creator to a module but not in a program. The access to the programs for a user is not that easy and effective. The access to the modules to co create is not that easy for a co creator. He cannot see the program, only the modules which is not completly handy. Adding users in a group is not really intuitive. The user's home page on a "social page" doesn't look professional or doesn't look like a serious LMS.

LMS

Comments: We are creating online learning courses and programs for clients all around the world. These courses have also allowed our clients to revisit material that they might have forgotten once their program is completed. They can also continue accessing resources once they have completed their program.

Pros:

All of the support from staff is extremely helpful when my team has questions. Things can be a bit confusing when you begin working, but now that I know my way around the system I feel like it has all of my needs for an LMS. Our team has created course work quickly and 360 has helped us deliver content in effective ways for our participants.

Cons:

When I cannot figure something out I have to submit a help ticket and wait for them to respond instead of getting “real time” answers for a chat. Sometimes this can slow down the process of creating new content courses or trainings. One big thing is that sometimes the site is down for maintenance, which I completely understand, but only receiving 24 hours notice can be difficult to work around at times. I would prefer more notice so I can make a plan for my trainings that are happening during that “down time”.

360 Learning

Comments: All of the employees have been phenomenal and super responsive, which makes a huge difference in general. Even if there are things I'm missing or issues I have, having a solid partner really helps us out. Overall, I've enjoyed using 360Learning and I'm glad this is the software we opted

Pros:

The layout is clean and functional. It looks modern and feels natural to users. The ability to have blended learning in a single program is really helpful to ensure we're address all learner needs. Our team love the badging and the ability to create our own certificates. I hope the personalized badging can be expanded in the future!

Cons:

I would like to see adjustments in the assigning programs and webinars. However, the success team is always super engaged and takes all feedback. I've even seen some of the recommendations I've made go to programmers and get added as a feature.