---
description: Learn more about 800.com pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: 800.com Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [800.com](/software/208208/800-com)

# 800.com

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> We are a full business phone system providing everything you need to communicate with your customers, all in one place.
> 
> Verdict: Rated **4.7/5** by 313 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses 800.com?

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 313 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: 800.com
- **Location**: Longboat Key, US

## Commercial Context

- **Starting Price**: US$149.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below –
Pro – Includes 5 toll-free numbers
•	Monthly - $239/month
•	Yearly - $199/month (billed annually)
Unlimited – Includes 1 toll-free number
•	Monthly - $59/month
•	Yearly - $49/month (billed annually)
Personal – Includes 1 toll-free number
•	Monthly - $23/month
•	Yearly - $19/month (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Call Center Management
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking Software
- Call Transcription
- Caller ID
- Contact Management Software
- Conversion Tracking
- IVR
- Keyword Tracking
- Recording
- Reporting & Statistics
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software)

## Related Categories

- [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software)
- [Call Tracking Software](https://www.capterra.ca/directory/30901/call-tracking/software)
- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)

## Alternatives

1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews)
2. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews)
3. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews)
5. [Zoom Phone](https://www.capterra.ca/software/208535/zoom-phone) — 4.5/5 (243 reviews)

## Reviews

### "Excellent company, great support\!" — 5.0/5

> **Stacey** | *January 5, 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: It's a quick and easy set up, I've tested the system and have had zero issues with receiving or making phone calls from the app.  The cost is relatively low compared to what I'm paying for our office phones through another company and honestly, I'm considering switching over in the future to this service simply because of its ease of use, low cost and the fact that so far, absolutely no bugs or glitches in the software.  The sales team has been incredibly helpful, they walked me through the setup and were very clear on the features and benefits of the program but didn't do a hard sell - they also discussed the potential cons of the system for our company.  Overall very happy with it, it's a reliable, secure system that I'd not hesitate to sign up for.
> 
> **Cons**: Really nothing, I love that I could pick out my own number mostly - it wasn't completely customizable but close enough.
> 
> Very happy with the sales, service and app\!  I would not hesitate for a moment to sign up with them as a small business owner if you're looking for a reliable service with a custom number~

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### "The Difference is Night and Day - Instant Credibility" — 5.0/5

> **Mayank** | *October 16, 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: The biggest anxiety for a small business is sounding... well, small. 800.com is changing that for us in real-time. The moment we put our new vanity number on our website, the entire feel of our brand shifted. It's not just a phone number; it’s an instant layer of trust that you can almost feel. I love knowing that no matter where I am, every single call is being answered with a professional greeting, making us sound established and reliable. It’s a game-changer for our credibility.
> 
> **Cons**: If I had to give one piece of advice to a new user, it would be to budget for a little more than the advertised price. The final monthly cost includes some mandatory regulatory fees that add up. It's not a deal-breaker, but it helps to see it as a complete investment in your company’s image from the start. When you think about the credibility it brings to every single interaction, the price starts to make a lot more sense.
> 
> Our experience with 800.com is fantastic. It’s like having a professional receptionist and a marketing boost rolled into one. It handles that critical first impression flawlessly so we can focus on doing what we do best. The difference in how we feel—and more importantly, how our customers perceive us—is palpable. We feel more confident and established every single day we use it, and that’s a benefit you can't really put a price on.

-----

### "A Happy Customer" — 5.0/5

> **Emmanuel** | *October 27, 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and the flexibility of the dashboard. Requesting new numbers and configuration is simple. Anyone can do it.
> 
> **Cons**: So far nothing to complain about. I am receiving all my calls and I am able to review in my console.
> 
> It’s helped me create a true separation for my business and private calls. And also track calls and customer engagement.

-----

### "Great value is for sure" — 3.0/5

> **David** | *September 24, 2025* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: Call management is great and i like the orginazation, the learning curve isn't hard to deal with. and very easy to work with.
> 
> **Cons**: the one prime issue we have now is the messaging and texting. even with the approval the old rejected one i still in the way and the client support is very slow and never picked up phone during working hours after multiple call attempts.
> 
> everything over is ok i mean the features are nice and value is good, compared to others we have used this is great, for us we just have a issue with not being able to send out message even after being approved

-----

### "1 800 number" — 4.0/5

> **Sandra** | *July 29, 2025* | Security & Investigations | Recommendation rating: 7.0/10
> 
> **Pros**: They are a very supportive business. They always give excellent cuatomer support which is very vital these days.
> 
> **Cons**: Sometimes the connection is a little wonky when talking to customers which makes it frustrating at times
> 
> Very good. Always feel supported with any questions I have. Which makes me feel good. Great company overall.

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## Links

- [View on Capterra](https://www.capterra.ca/software/208208/800-com)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/208208/800-com/> |
| en-AE | <https://www.capterra.ae/software/208208/800-com> |
| en-AU | <https://www.capterra.com.au/software/208208/800-com> |
| en-CA | <https://www.capterra.ca/software/208208/800-com> |
| en-GB | <https://www.capterra.co.uk/software/208208/800-com> |
| en-IE | <https://www.capterra.ie/software/208208/800-com> |
| en-IL | <https://www.capterra.co.il/software/208208/800-com> |
| en-IN | <https://www.capterra.in/software/208208/800-com> |
| en-NZ | <https://www.capterra.co.nz/software/208208/800-com> |
| en-SG | <https://www.capterra.com.sg/software/208208/800-com> |
| en-ZA | <https://www.capterra.co.za/software/208208/800-com> |
| fr | <https://www.capterra.fr/software/208208/800-com> |
| fr-BE | <https://fr.capterra.be/software/208208/800-com> |
| fr-CA | <https://fr.capterra.ca/software/208208/800-com> |
| fr-LU | <https://www.capterra.lu/software/208208/800-com> |

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