About Refresh

Our suite of applications & functional integration platform helps you organize, integrate, and communicate with a unified experience.

Learn more about Refresh

Pros:

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Cons:

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Refresh ratings

Average score

Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0

Likelihood to recommend

10/10

Refresh has an overall rating of 5 out 5 stars based on 6 user reviews on Capterra.

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Jonathan T.
Jonathan T.
VP Strategy & Innovation in U.S.
Verified LinkedIn User
Staffing & Recruiting, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

The customizable wellness platform we needed

5 3 months ago

Pros:

We were able to integrate a variety of our tools into one platform while dropping a few point services that more than covered the expense, saving us a lot of time and money in the end.

Cons:

None so far. Refresh has really helped our organization modernize our employee engagement around mental and physical wellness.

Dane G.
CEO in U.S.
Staffing & Recruiting, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Super easy to customize

5 5 months ago

Comments: We were excited to be able to release a mobile app that was company branded and has so many features that we can deploy to make our employees feel connected and valued. We see this as the beginning of a great partnership and love dealing with the team at Refresh on what we can continue to build on and learn together.

Pros:

The customization of the platform. The Refresh Team spent the time to get us set up with exactly the system we wanted. They were also available to walk us through new ideas on how to improve the employee experience of a key annual awards event.

Cons:

There is not anything not to like in this software. It has been exciting seeing some of the new features that are on the product roadmap. When we have had ideas on where we could add in more videos or extend the public presentation of kudos from team members, Refresh has been able to adjust to meet our needs.

Alternatives Considered: Qualtrics EmployeeXM, SurveyMonkey and HubSpot CRM

Reasons for Switching to Refresh: Their pricing and product quality are first class. It feels like we are getting a much more expensive system. Refresh has been really clear on understanding what challenges we want to solve and how we can do it in their platform.

James B.
Founder in U.S.
Electrical/Electronic Manufacturing, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Smooth Sailing

5 2 years ago

Pros:

We’ve been bringing in new engineering employees since 2018 and the process with this platform has been, dare I say, refreshing - we use their onboarding forms and workflow to capture everything we need on day one, employees are set up to provide additional information as we request it, and the data management is great. Where Refresh shines above the rest is in how seamless it is from a workflow perspective - both for users and ourselves as administrators. We have also begun to provide a wellness/fitness program with the Refresh Live video sessions that we otherwise may have never thought about. This has been a big win for our team.

Cons:

Refresh should have contacted me 4 years ago! Also at this point our team loves the wellness offering so much it would be hard to ever go back.

Jim D.
CEO in U.S.
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Refresh delivers an extraordinary product and is an exceptional company to work with

5 2 years ago

Comments: Of all the companies we work with. Refresh is at the very top. I cannot endorse them enough as a software provider, partner, and leader in their field.

Pros:

This is best in class software and a product which delivers incredible value for the cost. The Refresh software is state of the art, easily deployed, flexible to a company's specific requirements, while delivering highly valuable content and services.

Cons:

Refresh is continually updating and improving their software and we have never encountered an issue with it that we would consider problematic.

David L.
CEO in U.S.
Financial Services Software, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

My Team Loves It

5 2 years ago

Comments: From start to finish we have had a really good experience with Refresh. Their team has done everything we have asked and given us a tool for our employees that everyone is really happy with.

Pros:

The broad range of communication tools makes it really easy for us to connect with our team around all of our company goals, benefits, etc as we figure out how to maintain community and culture in a WFH world. That we can provide a central resource for each employee really simplifies HR process and the breadth of the product has allowed us to eliminated a few other products we were using.

Cons:

No real cons for the platform. So far every ask has been met. Will update in the future though should that change.

Phil E.
CFO in U.S.
Entertainment, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Phenomenal Software

5 10 months ago

Comments: I wish all of tools worked this well

Pros:

Ease of use and optimization - really aids in daily work

Cons:

Wish we could use this on the entire platform