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About Scaleway

Create, deploy and scale your infrastructure with Scaleway, leading European cloud services provider.

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Pros:

Scaleway has recently accelerated its growth and you can see a lot of great innovations and new services being launched which are really exciting.

Cons:

Some features were launched then suspended due to difficulties scaling the infrastructure.

Scaleway ratings

Average score

Ease of Use
4.5
Customer Service
4.4
Features
4.3
Value for Money
4.6

Likelihood to recommend

8.4/ 10

Scaleway has an overall rating of 4.6 out 5 stars based on 45 user reviews on Capterra.

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Filter reviews (45)

Ali
Ali
Server Administrator in Morocco
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Scaleway Dedibox is the best servers hosting service

5.0 4 years ago

Comments: Satisfied and happy, best price best service.

Pros:

I have been managing servers for customers hosted on Dedibox platform for more than 5 years now, It has been a very long Journey, it wasn't always very pleasant but over all the service was very reliable very affordable and the support was always great. I have also been hosting my own server on the platform.

Cons:

Worst thing that happened was a sudden change of price for a server, and a cancelation of service without any prior notice for suspicion of fraud which wasn't based on any strong evidence and end up causing huge data loss. All those were some isolated cases and over all I would say I'm still satisficed with all the other Good aspects, and all the Happy long years we were getting a good service.

Guillaume
CTO in France
Human Resources, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

One of the best provider I ever used

5.0 2 years ago

Comments: A lot of improvements the last few years, reasonable prices, and top notch technology.

Pros:

Everything is self-service, you can easily predict your bills, service is stable and customer support, on Slack, is awesome !

Cons:

- Missing managed MongoDB hosting- That's it.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Lost all my data

1.0 11 months ago

Comments: Stay away if you're doing anything at all that you dont want to throw away.

Pros:

While there is value for money, they lose your data at the drop of a hat.

Cons:

Rebooted my server to find that all my data had been lost with no way to recover. This happened twice.

Leon
Sysadmin in Croatia
Motion Pictures & Film, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

My experience with Scaleway

5.0 4 years ago

Pros:

Ease of use when it comes to setup, scaling and installation, also the wide image library.

Cons:

Network stability is one of the biggest issues I've had over the years of being a Scaleway customer, but I've seen it greatly improve over the last few months.

Jacob
Network engineer in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Scaleway is a good backup product for a good price

5.0 2 years ago

Pros:

Cloud backup storage is cheap and has most of the functionality of Amazon.

Cons:

Getting data into glacier was a pain. They only have two sites both in Europe.

Jordan
Gérant in France
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My personal review and comment

3.0 4 years ago

Comments: With your server I can offer a cheap backup for my clients

Pros:

Availability, speed of implementation and diversity of offers

Cons:

When a server is broken, the support tends to imperatively want to replace it without the possibility of recovering the data.

ezra
developer in Israel
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable and inexpensive server farm, with excellent service

5.0 4 years ago

Comments: Overall, today I set up servers only on Scaleway.
The service and prices are excellent. And the operation.
Highly recommend :)

Pros:

My favorite thing is that there is excellent deployment ease, including in the API, and that the prices are excellent + per hour If you did not use, you did not pay. That it's really comfortable for software developers who want to test and try all sorts of options without committing too much. In addition, they have a variety of complementary services, like their S3 service, physical servers, and more I must also mention their built-in firewall. The attacks are stopped even before reaching the server (of course the server has extra protection, but it helps that it is stopped before) and it is really comfortable and excellent.

Cons:

Unfortunately, there is no option to build a server from ISO. And also lacks the option of installing a Windows server, which is really important sometimes. Plus, it would have been very nice if it was possible to increase the main HD instead of connecting an external HD

Alexandre
Alexandre
IT Consultant in France
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great company with great product

5.0 4 years ago

Comments: Client since many years, Scaleway Dedicated servers are the best. Support Team help me fastly when needed.

Pros:

I really like dedicated servers from Scaleway Dedibox, because you can really manage your server

Cons:

Manage dedicated server is really simple

David
David
Site Reliability Operations in Spain
Verified LinkedIn User
Computer & Network Security, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The best cloud solutions for any project you need

5.0 4 years ago

Comments: Scaleway offers high performance with affordable pricing ,which clearly makes the difference over all cloud services available.

Pros:

Easy to self-provision services and with lower prices than the global competence.

Cons:

For this last 3 years I've only faced issues with with instances being unresponsive three times, though this is an expected bevahiour in any cloud environment. Having Support team engaged provide a solution within few hours.

Verified Reviewer
Verified LinkedIn User
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good value for money

5.0 4 years ago

Pros:

ARM instances were the reason I wanted to go with Scaleway. With more and more ARM-based devices rolling out, having service instances running on ARM architecture is a big plus for any company.

Cons:

The interface has gone through a few iterations but they never seem to quite hit the right one. I find it pretty difficult to navigate at this time.

Mahir
IoT and Embedded Engineer in Germany
Industrial Automation, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Scaleway VPS

5.0 4 years ago

Comments: From ordering to vps provisioning, everything is automized. Their customer service is also nice and friendly.

Pros:

A all-in-one solution for server admins: high-quality vps with the lowest possible price, flexible IPs, free internal networking, S3 compatible object storage - combination of these can ease the development process significantly. ON top of these, I like their dedicated and free firewall where you can define custom rules based on port ranges and also IP ranges.

Cons:

Previously, the dev-s server was very cheap. Now, due to increased R&D cost of Scaleway, this price became almost double which is understandable. But it would be nice if Scaleway provides a cheaper solution like it has before, maybe with a lower server configuration i.e. 1GB RAM or 512M RAM and 1 processor etc. I also want to see live server load for the latest 7-10 days minimum without installing any third-party software.

Carlos Alberto
Owner in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

It is possible to grow with low costs

5.0 4 years ago

Comments: In my case I use scaleway to instantiate applications and hostings. By having low costs, I have been able to grow without having to invest large amounts of money, and feeling supported as the service has always been excellent.

Pros:

I have used various VPS services and scaleway has fair instances that allow small businesses to grow. The console is excellent, it allows the customization of what is just and necessary. It has helped me to be able to increase my sales without having an excessive cost.

Cons:

I think it would be nice to have databases at a slightly lower cost, for general use.

Angelo
IT Advisor in US
Architecture & Planning, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Guaranteed safety and performance

5.0 3 years ago

Pros:

A customer recommended that we deploy and store the project data in a Scaleway object storage space. We have already used other solutions from other providers. However, we really liked the speed at which the data is transferred. Sharing information with our client's work team has become very efficient. Someone uploads a file and in less than 2 seconds another is already downloading it. It's amazing how fast the storage is processed and published. We deployed a Stardust VPS to install the project manager. We were a bit concerned about latency and database throughput. But we were not disappointed, the instance has done a good job so far.

Cons:

Does not accept prepaid credit cards. Some services are not contracted definitively, without first testing them. We are concerned about exposing the data of our clients and ours. So we resort to testing the services by paying with prepaid credit cards from our technical team, and if everything has worked well, we contract the service. We only contracted with Scaleway because a client recommended this service to us. But normally we wouldn't have bought it without trying it.

Murray
N/A in UK
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Reliable Hosting for Cheap

5.0 4 years ago

Comments: Scaleway is a brilliant hosting platform for small hobbyist developers such as myself. It's super cheap and reliable.

Pros:

Insanely cheap, it's much cheaper than competitors' hosting. Very reliable, have never had it go down on me except for one bug due to me mis-understanding an option. SSH key synchronisation between all instances is very useful.

Cons:

I would prefer if the console was automatically setup, without needing to set a root password. This is not much of an issue though.

Cyril
Project Manager in US
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great cloud solutions for small and larger business projects

5.0 4 years ago

Pros:

Working with Scaleway has been a great experience for the last 4 years. Flexible deployments, fast provisioning of all services and great customer service are really making a difference for my business. Scaleway has recently accelerated its growth and you can see a lot of great innovations and new services being launched which are really exciting.

Cons:

Some features were launched then suspended due to difficulties scaling the infrastructure. A good example of this is Object storage that was taken away for a long time before recently coming back.

Giuseppe
Developer in Italy
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Wide range of reliable and performant cloud services

5.0 4 years ago

Pros:

Scaleway offers great cloud services at a fantastic price. I have used their cloud servers and object storage, their services are reliable, performant and easy to use. I also like that they have a wide variety of services that integrate very well for a 100% cloud infrastructure. Their support team is also fast to respond and was always able to solve my issues.

Cons:

The only con I can think about is their payment methods, which are a bit restrictive. Some prepaid cards do not work and they do not offer other payment gateways, such as PayPal.

Abhik
Individual in India
Computer & Network Security, Self Employed
Used the Software for: 2+ years
Reviewer Source

Cost effective dedicated server with decent quality

4.0 4 years ago

Comments: Overall good experience. I used their low tier products like extra small, small SSD servers. At that price no other company offer dedibox of this quality

Pros:

1. Scaleway network is very good and high speed. ~800 Mbps upload and download speed 2. Full IPv6 support with PTR 3. Additional IP and IP block purchase option 4. FTP backup

Cons:

1. Setup fee 2. Support response becomes slow after first response 3. IPv6 via DHCPv6. Need complex setup. However, works fine if done correctly 4. Can't split IPv6 block to more number than the IPv4 you have 5. Product must be cancelled by 20th of the month if user wish. Otherwise it will be billed for the next month

Maxime
Computer science engineer in France
Computer & Network Security, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Positive expérience

5.0 4 years ago

Comments: À good expérience. I never had an unplanned service outage.

Pros:

Easy of use Have a dedicated server with esxi The support is reactive

Cons:

The different dedicated server offers are more expensive if we compare them before the store and core offers.. The Network bandwith is no more garanteed with my offer but it was at the beginning.

Hervé
IT Ingr in France
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Responsive

4.0 4 years ago

Comments: The dedibox hardware gasped on sunday ; in only 2 hours I had a new one available !

Pros:

Very easy to install. I can control everything from my own.

Cons:

Nothing, I just have what I want. BTW I'd like a SMART monitoring exernal from my system with automatic alert...

Bruno
Ios senior developer in Thailand
Program Development, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

What you pay is what you get

5.0 4 years ago

Comments: What you pay is what you get

Pros:

I have signed up for a service, i got it for a competitive prive. The support is reactive. I cannot complain about anything for the past 10 years.

Cons:

Nothing at all. The overall experience is exactly what i was expecting

Victor
Programmer in Indonesia
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Fast connections & Fast deployments

5.0 4 years ago

Comments: I have been using scaleway for web server and vpn network across many regions and the results is satisfying

Pros:

I like the internet connection in my servers. it is very fast to Asia.

Cons:

ip failover a bit expensive, i hope there is alternative in the future

Laurent
Ingénieur Génie Logiciel in France
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easy to install

5.0 4 years ago

Pros:

It's very easy to install a basic system (linux or freeBSD)

Cons:

Documentation about specific dedibox configurations of operation systems like FreeBSD or Linux.

Olivier
CTO in France
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent

5.0 4 years ago

Pros:

Good price for a good, stable and performant server

Cons:

Maybe a bigger backup solution and bigger bandwidth

Benjamin
Chef de projet in France
Computer Games, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very good comparison price with quality

5.0 4 years ago

Pros:

Ease of use and deployment. Very affordable.

Cons:

Nothing special to say, the solution is very complete

Arthur
IT risk manager in Belgium
Financial Services Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Keep going

4.0 4 years ago

Pros:

Please keep making the product catalog increase

Cons:

Changes in pricing with short notice only