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About Metricool

Manage your social networks like a pro and with less stress Save time daily by scheduling, analyzing, and measuring your social media.

Learn more about Metricool

Pros:

It's quite easy to setup everything and very intuitive to work with.

Cons:

Somewhat expensive, and doesn't facilitate all platforms (no reddit or pinterest for example).

Metricool ratings

Average score

Ease of Use
4.5
Customer Service
4.2
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.3/10

Metricool has an overall rating of 4.5 out 5 stars based on 85 user reviews on Capterra.

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Filter reviews (85)

Claudia
Freelancer in Switzerland
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great all in one social media management and analytics tool

5.0 2 years ago

Pros:

I like the reports I can get (on the teams' version) from social media as well as the website. I also like the social inbox, I can check all my messages at once. I can add paid social media to the mix and see the reports in one place. Great tool overall!

Cons:

Sometimes the reports can take a long time, but that is because the data comes from different sources.

Metricool Response

2 years ago

Thank you so much for your review, Claudia. We love hearing what you like best about Metricool.

John
John
Technical director in UK
Verified LinkedIn User
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Useful analytics all in one place

4.0 3 years ago

Pros:

We bought this to have a dashboard of our analytics across multiple social media channels. Easier to see everything in the same place.

Cons:

The UI feels a little clunky, but the UX is fine. I would hope to see a design refresh by now as this doesn't feel as modern as other similar solutions.

Metricool Response

3 years ago

Thank you for your words. Competitor analysis is gold, it is one of the favorite features of metricoolers. Regarding crossing your Tiktok account it is possible, we have the Tiktok option to analyze the performance of published videos, hashtags, views etc. If you have any questions we are almost 24 hours connected to help you. Really, thanks for stopping by and let us know your opinion.

Beth
Lead Consultant in US
Management Consulting, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

IG Auto Publish Needs Improvement

3.0 2 years ago

Comments: I had an issue with my contract and service fees. The Customer Support was efficient and well received.

Pros:

The ability to transition between accounts is very easy and intuitive.

Cons:

The InstaGram Scheduled Posts still had to be manually posted.

Metricool Response

2 years ago

Hi, Beth First of all thank you for taking your time and leaving your feedback on metricool. Let me tell you that self-publishing on Instagram and Tiktok has been enabled since last week. You can now autopublish reels, carousels, posts and videos automatically. Thanks

Julie
CEO in France
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Very good software for the money

5.0 2 years ago

Comments: I think it is the best platform ever to manage the social media accounts. All in one place and very easy to use. I am very very satisfied.

Pros:

Easy to use, easy to setup, easy to understand, flawless !

Cons:

I can't find any cons. It is a great platform to manage social media accounts.

Metricool Response

2 years ago

Thank you so much for your amazing review Julie, we are happy to make your social management easier using Metricool.

Richard
Richard
Automation Leader in Ecuador
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Metricool: An awesome dashboard for your KPI's

4.0 4 years ago

Comments: I don't get a 5 stars just because Metricool will be a dramatic tool if they have an app! Just imagine watch everything you see in desktop in your hand...

Pros:

Metricool gets better everyday... First at all, is an excellent system where you can see, at real time, all your social media data and their KPI's. Second, it has a module where you can see your competitors (benchmarking) and their results. We use this tool to make our montlhy reports to our clients!

Cons:

It's not to hard to use, but, if you don't have any experiencie and don't get well done the first onboarding, maybe you will get lose and most important, don't get real (and usefully) data

Metricool Response

3 years ago

Hello, Richard Thanks for your review. Your suggestions are gold and thanks to them we have developed a perfect app to carry your planning and metrics in the palm of your hand.

Martin
Head of Ecommerce in Sweden
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good and competent social media management tool

5.0 12 months ago

Comments: In general a good tool to use for social media management.

Pros:

I have used Metricool for a long time even when the tool was not as good as it was now. It is easy to use and now have a lot of good features that I have to pay much more for in other solutions.

Cons:

I dislike the overall design of the tool. Even if it does not really matter I really prefer to work in a tool that feel new and fresh which Metricool does not.

Metricool Response

12 months ago

Thanks for your review, Martin. We love to hear you are a veteran in the Metricool fam. We keep working to improve the tool and offer a better UX/UI.

Selva
CEO in Spain
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Metricool my favourite tool for social media management

5.0 last year

Comments: Metricool is super intuitive and easy to use. It makes funny and relaxed the social media management.

Pros:

Easy to useGood value for moneyAn all-in-one tool that allows easily to manage social media.

Cons:

The app sometimes does not work properly when it comes to publish reels in Instagram.

Metricool Response

last year

Thanks for your wonderful review, Selva. We love being your favourite tool. If you have any issue, do not hestitate to contact us on our live chat, we'll be happy to help you.

Andrés
Andrés
Community Manager in Ecuador
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Metricool is one step further in analytics tools

4.0 4 years ago

Comments: In general, Metricool is a very good tool because it allows you to obtain precise and concise analytics in real time of your brand and the competition. Depending on the plan you have, you can add the brands you have and connect with the different media you have. It gives you an automatically generated report that no tool does, this makes it very special to me.

Pros:

Metricool is a tool that offers you easy operation. It allows you to carry out very deep analyzes of your competition, which will help you organize a better digital strategy for your next campaign. In addition, it allows you to connect with all the channels you have in your brand. Additionally, you can schedule content for different dates.

Cons:

A veces, tiende a dejar gráficos cuando das un clic a una estadística. Cuando programas, algunas veces me ocurrió que en LinkedIn la publicación solo aparecía con la descripción y no con la imagen.

Metricool Response

3 years ago

Thank you very much Andres for your review. We love to hear your opinion to keep improving. As you will see we have fixed those bugs in LinkedIn metrics and preview and we have included new features such as the Inbox to reply to messages and comments. We are glad to have you in the metricool family.

Pedro
Secretario Técnico de Gestión Web y Redes Socials in Ecuador
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Wonderful tool

5.0 2 years ago

Comments: Really exiting to use and wait for new capabilities

Pros:

API allows us to get data from all sources saved on metricool

Cons:

Analyticis about facebook ads should be more detailed

Metricool Response

2 years ago

Thanks so much for your review Pedro, as you know, we are always looking for features that will be useful for network management and to improve ourselves.

Victor
Content creator in Colombia
Broadcast Media, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

The best way to analice your metrics

5.0 10 months ago

Pros:

This is probably the best platform that help you on your social media strategies, it helps showing you the best schedule to make posts and shows you your metrics everyday so yo can adjust your marketing strategies well

Cons:

Probably the unique bad part is that this platform is completely free just for one brand of social networks, but if you have or administrate more than one brand you have to pay and sometimes could be expensive

Metricool Response

10 months ago

Thanks a million for your review, Victor. Feel free to contact us at our live chat if you want to try premium.

Rod
President/CEO in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A Social Media Game Changer

5.0 last year

Pros:

I like the analytics for each social media channel. The price is cheaper than other social media scheduling sites. I love seeing the competitor's numbers.

Cons:

If you to make sure that the time zone is correct, it will end up posting at a different time.

Metricool Response

last year

Thanks a million for your review, Rod. We keep working to optimize the tool, our goal is making your social management easier. Do not hesitate to get in touch through the chat for any questions, we will be happy to assist you.

Candy
Software Engineer in Taiwan
Publishing, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

A very good companion if you're also using Canva

5.0 2 years ago

Pros:

The integration between Canva and Metricool is the best feature in my opinion. Also, the feature where I can see right in the schedule when my audience will be online the most is awesome.

Cons:

It's not a big thing, but the UI is not modern. It looks like software from 10 years ago, but it does the job well.

Metricool Response

2 years ago

Thank you so much for your review, Candy. We love to hear you like Canva Integration, it is one of the Metricoolers' favorite features. Thanks also for your suggestion, it helps us to keep improving.

Jose
Jose
bachelor in US
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

The essential tool to boost my social networks like an expert

4.0 last year

Comments: One of the things that has impressed me the most is the amount of functionality it offers. I can keep track of my followers, identify the most optimal times to post, control the reach of my posts and do an in-depth analysis of my statistics. This has allowed me to constantly adjust and improve my social media strategy.

Pros:

I loved its ease of use and the large number of features it offers. With this tool, I can schedule my social posts quickly and easily, which saves me a lot of time and allows me to maintain a constant presence on my profiles.

Cons:

One of the aspects that I would like to see improved is the integration with some less popular social media platforms.

Metricool Response

last year

Thanks for your complete review, Jose. We are happy to help you in your social media strategy. We keep working to optimize our tool with new features.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Using Metricool

4.0 last year

Comments: I think it is a good product overall.

Pros:

The ability to access all of my social platforms at once.

Cons:

It took a bit for me to realize you had to go into "Planning" in order to post. Zoho Social has the post button right away

Metricool Response

last year

Thanks for your feedback, our goal is to make your social management easier.

Catherine
Catherine
Owner in Canada
Verified LinkedIn User
Music, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Helpful if you have many projects

4.0 3 years ago

Pros:

I like being able to view weeks and months of posts ahead

Cons:

Somewhat expensive, and doesn't facilitate all platforms (no reddit or pinterest for example).

Metricool Response

3 years ago

Hi, Catherine Thanks for your review. Pinterest is included in the platform both to schedule pins and to measure results. Thanks

Nia
Social Media Manager in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

I would recommend Metricool to anyone who needs a social posting platform. This beats Later!

5.0 2 years ago

Comments: I have loved Metricool from the beginning and will keep using it until something comes along that blows it out of the water. But I don't see that happening. For the price point, especially, nothing else can compete. Signing up for Later cost me like $75/month for all my brand accounts and wouldn't let me easily cross-post. I signed up for metricool at $18/month and haven't looked back!

Pros:

My favorite aspects of metricool are the price, the number of accounts you can post to, easily cross-posting, easily editing cross-posted posts, the preview function, and the easy scheduling functions. And the analytics are AMAZING! I'm getting more into using the competitor analysis tool too!

Cons:

The ONLY complaint I had about Metricool was that you could not post the first comment on Instagram, and BAM! They just fixed that this week. Now I have ZERO cons about the product!

Metricool Response

2 years ago

Thanks a million for your review, Nia. We love to hear what you like most about Metricool. Feedback like this motivates us to keep improving. We hope you stay in the metricool family for many years to come.

Carol
CEO in US
Arts & Crafts, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Top notch analytics and reports with useful features for social media marketing

5.0 3 years ago

Comments: Metricool is an awesome tool to keep track of all your social media analytics. It also includes a lot of useful features like social Inbox, social bio link page, etc. However, I do feel that it could use a bit more work on improving the content management and content creation side to make it a more powerful all-in-one social media tool.

Pros:

I would say the best part about Metricool is the analytics dashboard that greets you when you log in. I haven’t seen better analytics overview and metrics anywhere else. Many other tools also only include analytics for posts scheduled through their platform, but Metricool includes it for all posts scheduled using other tools or posted directly through the social media platforms. In addition you can generate the reports to give to your clients, make it a wonderful tool for social media managers. My other favorite feature from Metricool is their new improved social media Inbox and their best time to post color coded view that lets me know right on first glance when my audience is the most engaged.

Cons:

The UI and UX could use a refresh I feel. It does feel al little outdated compared to the alternatives. It also doesn’t have as much convenience features for actual content creation that other tools are starting to bring in.

Metricool Response

3 years ago

Hello, Carol Thank you so much for your detailed review, we love to hear what you like best and where we could improve. So we take good note of them, as you know we always include new features, we are up to date with network news and we include the most demanded requests from our customers. Thanks

Alessa
Owner in Australia
Arts & Crafts, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

I like it BUT useless for PINTEREST bulk scheduling

4.0 last year

Comments: I mainly signed up for Metricool to bulk create Pinterest pins. The Autolists drew me in. However, it is NOT possible to add a link to Pinterest Pins in Autolists which basically makes it useless. This needs to be worked on ASAP.

Pros:

Ease of useAutolists, Autolists, Autolists! (my main selling point)Analytics

Cons:

NO LINKS when using Pinterest in Autolists (this is a big NO for me, I would not recommend Metricool until this is fixed)

Metricool Response

last year

Hello Alessa, thanks for stopping by to leave your review. Regarding Autolist and bulk schedling for Pinterest, if you include a link in the copy we use it as a Pinterest link (the link won't be displayed as text). If you have any questions, do not hestitate to get in touch in our live chat.

Joseph
Digital/Translation Specialist in Kenya
Translation & Localization, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Most comprehensive social media statistics

5.0 4 years ago

Comments: I ditched another tool and opted for Metricool mainly because of their professional offering , its more than a metrics tool, the ability to check the major social media platforms and blogs is a feature you cannot miss. I am able to manage brands separately within my dashboard, this makes it a lot easier to plan and navigate.

Pros:

I have been using Metricool for a few months and i can say i am more than satisfied with the reports and visual statistics. Best feature has to be metrics that show how my brands are performing, even better i can i get a post planner and RSS feeds feature that is not so common in the world of social media metrics. I love how i can check up on my competitors or potential clients, this helps me in convincing them that they need my services, presenting to clients a nicely styled comprehensive report is a big plus. This tool allows you to monitor Ads and manage messages! These features are super exciting especially where you don't want to keep on checking your Fb or IG account, you can do it all right in the portal.

Cons:

Not as customizable as i would like, they don't have a CNAME option, this would be super awesome and it would add a professional look to my brand. Its still not possible to auto post on Instagram, although there is an Instagram link in bio.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Mid tier scheduling and listening tool

4.0 last year

Comments: We trialled this as an alternative to using hubspot and it compared well as we were able to bring in platforms not monitored by hubspot.

Pros:

Metricool allows you to bring multiple social media platforms into one place to post and monitor. . It’s a mid priced platform and performs well in comparison to the bigger players in the market.

Cons:

Exporting results was a little clunky but when you consider the cost compared to other platforms this diminishes in comparison

Metricool Response

last year

Thanks for your review, we are happy Metricool helps you on your social management. We keep working to optimize the tool. Do not hesitate to contact us on the live chat if you have any questions.

Adam
Adam
CMO in Malaysia
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great tool for Social media reporting

5.0 2 years ago

Comments: Been great

Pros:

Its reporting generation feature. Saved me tons of time

Cons:

Because their system count its quota interms of 'brands', so can be limited when a client have multiple fb pages, or multiple IG accounts. Each extra Fb page counts as 1 new 'Brand', so it can get pricey quickly.

Metricool Response

2 years ago

Hello, Adam Thanks for your great review. We would love to help you with the issue of creating a report in detail, with metricool's Data Studio connector, included in the team plans, you can do it and customize it in detail. If you need help contact us and we'll see it together.

Fernando
Marketing Manager in Panama
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Very usefull tool with the best prices

4.0 10 months ago

Comments: Good because it doesn't have failures, except the mentioned

Pros:

It's the cheapest social media tool and I don't miss anything on it: support team answers in a few minutes, it's very easy to post on social media with it and I'm able to manage multiple accounts

Cons:

If I want to post something manually, the app doesn't work well because I don't receive notifications (Android)

Metricool Response

10 months ago

Thanks a million for your review, Fernando. We love you chose us, we keep working to offer more features. You should get the notifications, please contact us in the live chat to check your case.

Fathi
Disappointing tool in France
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Disappointing tool !

1.0 4 years ago

Pros:

Metricool is intituive and simple to use. and pricing is okay.

Cons:

unfortunetaly, metricool does'nt hold its promise. Only standard post are supported. caroussel, stories, reel or any video format are not supported at this point. this is a deal breaker. plus customer support doesn't reimburse if you are not happy with the product. deal breaker too.

Metricool Response

3 years ago

Fathi thanks for stopping by and giving us your opinion. Regarding the product objection about Instagram formats, I would like to comment that you can publish posts in the feed and carousels automatically. Stories and reels can be scheduled and published via push notification. This restriction is due to Instagram's API, which does not yet allow authorized tools to publish this type of content directly. We are an authorized tool so we do not put our customers at risk by including features that violate the terms of use of the social network itself. As soon as Instagram opens this option for developers we will include it.

Jeb
Jeb
Project Manager in US
Verified LinkedIn User
Publishing, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Metricool is a Swiss Army knife of Social Media Apps

5.0 last month New

Comments: Over all Metricool has been great to work with. I'm really excited to see how much time I can save by not having to visit each social media platform to respond to comments.

Pros:

The thing I like most about Metricool is that I can respond and interact with comments and the commenters from the app. I don't have to go out to Instagram to respond to comments.

Cons:

We are still new to using Metricool. It all seems super shiny and nice right now.

Metricool Response

last month

Hi Jeb, Thank you for your positive review! We're glad to hear that you're enjoying Metricool and finding it helpful for managing your social media interactions all in one place. It's great to know that the feature of responding to comments directly from the app is making things easier for you. As you continue to explore Metricool, please feel free to reach out to us in the live chat if you have any questions or need assistance. We’re here to help ensure it’s the best fit for your needs. Thanks for choosing Metricool!

Verified Reviewer
Verified LinkedIn User
Public Policy, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Glad I made the change

5.0 11 months ago

Pros:

- great customer service - nonprofit discount - more features than our previous platform

Cons:

- no cons yet !! So far so good. Wish we changed sooner.

Metricool Response

11 months ago

Thanks a million for your review. We keep working to optimize the tool.