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About FOUNDATION
FOUNDATION is a construction accounting software that provides job costing, payroll, and project management tools for contractors.
Cost, user friendliness, help screens updated and online, and support is second to none.
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Filter reviews (227)

All around great accounting and project management software package.
Comments: Great accounting system with additional project management features.
Pros:
Foundation has more features and options then I can hope to use. It is able to be configured and set up work work around any business work flow and accounting style. Our accountants love it and the senior management loves it because they can quickly and easily get a overview of the financial status of the company then drill down to individual invoices and pay applications if they want to. The project management module allows our project management team to tie in everything they generate and respond to the project.
Cons:
Some of the features feel tacked on with little integration between the different modules. The project management system could definitely be easier to use and more intuitive.
Great software for multiple uses
Comments: The trainings are great. The customer service is exceptional
Pros:
That it offers everything all in one software, I use it for dispatching and billing and like the ability to have everything I need to job cost.
Cons:
If you have never used accounting software it can be a bit tricky to learn the things to make your job easier.
Foundation Software Response
3 weeks ago
Thank you, Jessica! We’re glad FOUNDATION has simplified your dispatching, billing, and job costing processes. Your feedback on the learning curve is appreciated, and we're happy to hear you've found our training and customer service exceptional.
Accounts Payroll/HR User
Pros:
I did not like most of the things that Foundation had to offer. I guess I could say after a few years you could navigate it because you were used to its quirks
Cons:
The list is expansive. The system is unwieldy, unstable, and the customer service was rude and mostly unhelpful.
Foundation Software Response
2 years ago
Hi Brandon. Thank you for your review and for sharing your thoughts about FOUNDATION. I'm sorry to hear of your experiences with not only our product, but our Support Department. We understand issues can arise, and we have many troubleshooting and escalation processes in place to ensure client support requests will be resolved quickly and satisfactorily. I would like the opportunity to talk to you further to discuss your experience in more detail so we can understand where things may have fallen short. Please contact me at [email protected] so we can schedule a time to talk. I look forward to hearing from you. – Libby Suchy, Client Success Manager.
Great product for construction accounting
Comments: Overall Foundation is a great system for construction accounting. They are small enough to care about their clients!
Pros:
Our company has been a Foundation client since 2016, and their customer support is always to notch. They will resolve all questions quickly and efficiently, and if some problems require actual updates to their software, they will put those into development que and make updates to improve their product based on customer feedback! Job costing is key in construction, and with Foundation it is built in once your company is live with Foundation. Foundation also has their payroll service, Payroll4Construction that is directly inside the software, so even complex Union and Certified payroll is simple to do and all Certified payroll reports come out either electronically to upload to various platforms, or on paper to send to entities who request those types of file.
Cons:
Not much to dislike. Very robust system.
Foundation Software Response
3 months ago
Thank you for your thoughtful review! We’re thrilled to have supported your business since 2016 and to hear that FOUNDATION’s job costing and Payroll4Construction features are making a difference in your workflow. It’s wonderful to know that our support team and development updates have been valuable to you. We’re committed to continually improving FOUNDATION based on feedback from clients like you. If you ever need assistance, please don’t hesitate to reach out to Client Support at (800) 811-5926 or [email protected]. Thank you for being part of our Foundation family!
Amazing Construction Software
Comments: I have had a great experience in our first full year with Foundation software, it's easy to use and has great functions to safeguard against errors.
Pros:
Foundation is an excellent resource for our company. It has completely changed the way we handle job cost reporting.
Cons:
I wish there were more custom report options, and ways to adjust reports.
Foundation Software Response
last month
Thank you, Leslie! It’s wonderful to know that FOUNDATION has transformed the way you handle job cost reporting and provided a seamless experience during your first full year. We appreciate your suggestion about custom report options—feedback like this helps us improve. We're thrilled that FOUNDATION has been the perfect fit for your construction accounting needs!
Alternatives Considered:
Great Software
Comments: I have been able learn the program with ease.
Pros:
Easy to use. A lot of ways to learn the software i.e. webinars, trainings, etc. Very responsive support staff.
Cons:
Make it a little easier to upload information
Foundation Software Response
2 months ago
Thank you for your feedback! We're thrilled to hear you've had a smooth learning experience with FOUNDATION and found value in our training resources and support. We’ll keep working on making tasks like uploads even easier!
Great Software
Pros:
Great software and being able to do amazing job costing.
Cons:
It is a little bulky at times to sign in. It would be great if it was more online based.
Foundation Software Response
last month
Thank you for your positive feedback! We’re thrilled to hear that FOUNDATION has been a valuable tool for your job costing needs. We appreciate your comment about the sign-in process and your preference for more online-based functionality. Enhancing accessibility and usability is a priority, and feedback like yours helps guide our development efforts. If there’s anything else you’d like to share or need assistance with, our support team is here to help. You can reach us at (800) 246-0800 or [email protected]. Thank you for choosing FOUNDATION and sharing your experience!
Great software for Construction Companies
Comments: Overall Foundation has been a great accounting software for our company. We now also use P4C and it has streamlined our payroll process tremendously. We previously has a third party and had a lot of duplicate entry and balancing and that has been eliminated. The training for the transition to P4C was excellent!
Pros:
That is it customized for the construction industry. The training webinars and help links provided throughout the software are very useful.
Cons:
It would be nice to have more flexibility when creating reports to include information from more than one information area i.e. Combining employee maintenance information with payroll history. There are times the wait time for a reponse to a support call seems long.
Foundation Software Response
3 weeks ago
Thank you, Jill! We're thrilled to hear FOUNDATION has been a great fit for your company and that Payroll4Construction has streamlined your payroll process. We value your feedback on report flexibility and support response times—your insights help us improve!
Not for the smaller company
Comments: Overall this is an expensive software package that would be better suited to larger companies.
Pros:
Staff is knowledgeable when responding to calls. Calls are normally returned in 1-2 days
Cons:
It does not integrate with other products that are in their suite such as Estimating Edge.
Foundation Software Response
2 months ago
Thank you for sharing your feedback! We’re glad to hear you’ve had great experiences with our knowledgeable support team. We understand the importance of integration and our development team is constantly working on ways to improve these connections. FOUNDATION is designed to support a range of company sizes, and we’d be happy to explore how it can better meet your needs. For any questions or additional support, please reach out to us at (800) 811-5926 or [email protected]—we’re here to help!
Good Product; Easy to Use
Comments: Overall, my experience has been very positive. I have been working on Foundation for 13 years.
Pros:
It is easy to navigate. I also like the reports that are available to run from Foundation.
Cons:
Some functions tend to lock up and "not respond", which causes some significant wait time. This is especially true when entering a job markup.
Foundation Software Response
2 months ago
Thank you for your loyalty and for sharing your experience over the past 13 years! We're thrilled to hear you find FOUNDATION easy to navigate and the reporting features helpful. We understand how frustrating system delays can be and are continuously working on improvements to enhance performance. If you’d like assistance with any specific issues, please don’t hesitate to reach out to us at (800) 811-5926 or [email protected]. We appreciate your feedback and look forward to continuing to support your success!
Foundation Review
Comments: Very happy with the customer service. They are always very helpful and knowledgeable.
Pros:
Tracking of job expenses and incomes. Reports are great!
Cons:
Ease of use. Not easy to navigate around the program.
Foundation Software Response
2 months ago
Thank you for your review! We’re delighted that FOUNDATION’s job tracking and reporting features are working well for you and that our customer service team has been helpful and knowledgeable. We understand that navigating a new system can be a challenge, and we’re here to make it easier. If there’s anything you’d like assistance with, please don’t hesitate to reach out to Client Support at (800) 811-5926 or [email protected]. We appreciate your feedback and are always here to help!
Alternatives Considered:
Review from Regional Electric
Comments: Overall my experience with Foundation has been extremely good.
Pros:
That everything I need is in one program and it all integrates with each other.
Cons:
When entering in an invoice in A/R it doesn't always show the whole invoice when previewing. This is because it isn't a true word program.
Foundation Software Response
3 months ago
Thank you for sharing your experience! We’re so pleased that FOUNDATION’s integrated features are meeting your needs and simplifying your workflows, and that your overall experience with FOUNDATION has been good. We appreciate your feedback on invoice previews in A/R and will keep it in mind as we continue enhancing functionality. If there’s anything else we can assist you with, please reach out to Client Support at (800) 811-5926 or [email protected]. We’re here to help!
Recommend, has supporting softwares that make things easier.
Comments: I would recommend Foundation as a quality software for Construction.
Pros:
The variety of reports that are created for you and that you can create to suite your specific needs. Fairly easy to use and figure out.
Cons:
Foundation is great, however the ProjectHQ has things left to be desired. Although it should be a perfect match, it seems to have flaws that they have not figured out yet.
Foundation Software Response
2 months ago
Thank you for your thoughtful review! We’re thrilled to hear that FOUNDATION’s reporting features and ease of use are meeting your needs. We appreciate your feedback about ProjectHQ and are always working to continue improving our tools for a seamless experience. Your recommendation means a lot to us! If you have additional feedback or need assistance, please contact Client Support at (800) 811-5926 or [email protected]. We’re here to help!
Good construction software especially for payroll.
Comments: The customer service team and system works really well.
Pros:
The payroll features when it came to tracking union jobs and prevailing wage.
Cons:
The features and system is overall very outdated and archaic.
Alternatives Considered:
Great Software, Very Good Value, Oustanding Support. Usually get call back within 30 minutes
Comments: We save time on payroll since we no longer had to manually enter time cards for all the field employees. Project managers can easily view their project reports, rather than have to wait for a report to be printed and given to them.
Pros:
Ease of use. Once we got past the implementation, which was really pretty simple, we were off and running. Payroll importing of timecards feature is outstanding, no daily data entry except for overhead employees. You create your menu an follow the steps. Accounts Payable features are easy to use and data input in quick and easy, allows you to attached copies of the invoices so others can see what was shipped and invoiced. Check writing is simple and automatically creates additional invoice stub if invoices exceed allowed space on check.
Cons:
Would like to see ability to create more reports and lists without all the other data on the report. Must import to excel for some things, which to me is an extra step that could be avoided. Ability to insert blank lines on lists to separate employees on custom employee lists. Doesn't have subaccounts for accounts that you want in more detail, such as repairs to your building or keeping auto expenses separately if you don't purchase the equipment module.
Foundation Program is Good
Comments: Overall, Foundation is a good program that gets the job done for the business.
Pros:
Foundation is a great program that meets our construction business' needs.
Cons:
Some features on Foundation don't make sense.
Foundation Software Response
4 months ago
Thank you for your feedback! We’re thrilled to hear that FOUNDATION is meeting your construction business needs. We appreciate your input regarding the features, and our team is always working on enhancements to improve usability and ensure everything is intuitive. If you have specific suggestions or need assistance, please feel free to reach out to Client Support at (800) 811-5926 or [email protected]. We're here to help!
Controller
Pros:
Great Construction Software. Easy to use and understand
Cons:
Recently switched to Foundation HOSTED. Not as reliable as I thought. Needs some work on connections.
Foundation Software Response
4 months ago
Thank you for your feedback! We're pleased to hear you're finding FOUNDATION easy to use. Our team is continuously working to improve connectivity for our hosted platform. If there’s anything we can assist with, please contact Client Support at (800) 811-5926 or [email protected].
Useful Software
Comments: So far it has been easy to learn and follow.
Pros:
Very good for cost reporting, Pretty easy to learn how to move around in system,
Cons:
Feel that there are ways to simplify some of the journal entry processes and invoice entry, reports could be easier to run and create.
Foundation Software Response
2 weeks ago
Thank you for your feedback! We're glad to hear that you find FOUNDATION useful for cost reporting and that it's been easy to learn. We also appreciate your input on simplifying journal entries and invoice processes—continuous improvement is a priority for us. If there’s anything specific we can do to enhance your experience, please don’t hesitate to reach out. We appreciate your support!
Managing Partner
Comments: Very positive and number one on the list of referrals for construction software. Have enjoyed the help and support from everyone within the organization.
Pros:
The user friendliness of the software and the support we can always get when there is an issue
Cons:
No real issues understanding all software does not always meet 100% of the needs of a specific user.
For Construction reporting
Comments: From a CPA view I like it the ease of drilling down into the reports needed for financial reviews and reporting
Pros:
It is specifically set up use for small contractors looking to absorb overhead into job costing Reporting functions available to the CPA's
Cons:
For the novice owner, they need to be patience is use
Excellent software and exceptional techinical support
Pros:
We have used Foundation Construction Accounting for almost fifteen years. We have been extremely pleased with this software and it continues to be one of the most reliable and well-developed software that we use in our firm. Very user-friendly and logical in its processes. Reporting is excellent and is not only used by our accounting staff, but also by our project management staff to monitor job performance and budget/cost comparisons. Foundation is very responsive to client requests for changes/improvements to various modules/reporting. And the technical support team is incredible!! Not once have we ever reached out to technical support that they were unable to solve our issue in a prompt and precise manner! The technical support provided is one of the best reasons to use Foundation.
Cons:
There is not anything that we do not like about this software.
Foundation Software Response
4 years ago
Wow! Thank you so much, Leesa! We're blown away by your positive words. We really appreciate the time you took to write such a detailed review and we're so glad you've found our software to be valuable in all areas of your business. As we constantly work on ways to increase the value we provide for our clients, it's great to hear we've been meeting those expectations for you and T&M Tilt-Up throughout the years. We look forward to many more with you. Please let me know if there's anything you need. Always happy to help! -Robin, [email protected]
Horrible IT
Comments: IT is unable to trouble shoot issues with freezing and crashes. They take too long to respond. They are unwilling or unable to provide clear solutions. Error messages keep accruing. They blame their customer without providing clear guidance or attempting to upgrade their servers, programming, etc. Their training videos are awful. The software is not data entry friendly--too much mouse work. The AP team is unable to work simultaneously without "server not responding" messages that freeze multiple people. Too much crashing with lost entries & document attachments.
Pros:
Exported reports to Excel are easy to data filter.
Cons:
Constant crashes, freezes, and error messages. Unable to select or unselect more data for specified report running. Too much clicking and not enough options to keep hands on keyboard for data entry. Inability to run reports while doing entry with document imaging. Training videos are too long and difficult to find specific information. Examples in training videos sounded like presenter didn't know what they were talking about. Horrific IT assistance. The entry screen cannot be minimized or maximized to assist with reading. The data entry screen is too wide to fit without scrolling. IT doesn't understand how the AP module works because they are unable to classify what the error messages mean and what the specific error or crash issue is with entry.
Foundation Software Response
4 years ago
Hi Melodie, Thank you for your recent review. I'm sorry you've had a frustrating experience and we definitely appreciate you bringing your issue to our attention. There's nothing worse than tech issues interfering with productivity. I'm happy to let you know we are already on this, communicating with your IT team, ensuring the underlying tech issues are resolved. You should see improvements immediately. And, let me know if you'd like to discuss other options for self-help resources in lieu of our training webinars. I'm always happy to help. Thanks again! Robin, Client Success Advocate, [email protected]
Be Careful. Implementation is PAINFUL and we never got it to work after 10 months
Comments: Overall experience was incredibly poor. I wish I would have stuck with my gut, got an accounting software and used HCSS Heavyjob for daily costs and timecards. I tried to go on the cheap with a company that I thought could do both, and would be better for a smaller contractor. They are not and act like they are a player when in reality none of their systems work like the true players products in the industry.
Pros:
I am having trouble finding anything I liked. We tried to implement and get on line for 10 months, never got across the finish line. Billing is clunky and grid timecards don't work on a tablet without being web based. Customer service is slow to respond to questions. I would look at others. It was a costly lesson to me.
Cons:
Implementation was horrible, unplanned and without script. Again, in 10 months we could never get it to fully work. Cost us a lot of money and time we didn't have to spare. Absolutely ZERO SENSE OF URGENCY on the implementation team. None. You get your hour training 1-2 times per week and that is it. Also, cannot take credit card payments nor is the billing convenient if you work on a lot of small jobs. You will spend more time inputting than the work takes.
Foundation Software Response
4 years ago
Hi Kirk, Thank you for your review. I'm sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. We're normally known for our exceptional communication, support and attention to detail across all of our clients, but we regret that your experience didn't live up to those expectations. We would like the opportunity to talk and investigate your feedback further, so one of our Implementation Managers will be in touch to talk with you directly. Until then, please let me know if there's anything I can do to help! -Robin, Client Advocate [email protected]
Strong Program, lack of support and updates
Comments: There are better programs out there.
Pros:
The program does it all besides estimating. Has a good system of checks and balances and everything is tracked so very hard for employees to cover their tracks. It does a lot well but everything has its hiccups.
Cons:
There are several things I dislike about the product as it has so much potential to be 10x better yet they have no ambition to make it better. 95% up the updates released by foundation software are fixes to glitches or problems. Very rarely is there an actual new feature or upgrade to the program. There are several flaws with the program that would be easy to fix, which have been suggested but go unanswered. Such as the pages scroll very awkwardly, they jump at the end of the page onto the next page but not at the top of the page. Very difficult to review a report on the screen when it keeps going back and forth. Their support team must have a very high turnover as everytime I call I know more than the person who is suppose to be providing the support. To their credit they do go and get the right answer and get back to you but the typical resolution to a problem is 24 hours. For us 2 hours is a long time when your waiting on an important resolution such as payroll.
Foundation Software Response
8 years ago
Hi Al. We appreciate you taking the time to provide your thoughts on FOUNDATION. Honestly it is not what we expected to hear from you and are deeply concerned about your disappointment. We strive to produce the absolute best product and service for our clients, although we understand at times using new software can be frustrating. One of our training managers will reach out this week to coordinate a time that’s convenient for you and discuss your concerns in greater detail. We hope that you will take our call so we can work toward resolving any outstanding issues and make FOUNDATION a successful accounting investment for your construction business. We look forward to working with you.
Foundation is great for mid size contractors
Comments: Overall experience with Foundation is pretty great. They have a great support staff and generally get calls back very quickly.
Pros:
We like the software because it allows PM's to see costs and review their job details in ways other accounting software was not able to do.
Cons:
We wish we could use the options for lien waivers or contract/PO templates in a more usable format. Because it's not very user friendly we have processes outside of the software for this. I also wish you could schedule call backs instead of waiting for a callback at a time that may not be convenient for you.
Foundation Software Response
3 years ago
Hi Dana! Thanks for your positive review. We're happy to hear we are providing a great product for you and making life easier for your PM's. I'd like to have someone from our team reach out to you to discuss lien waivers and PO/Sub templates with you in more detail. Let me know of a time that's convenient for you and I'll get that set up. As far as scheduling those call backs, put a day/time you'd like a call in the subject line of your ticket. Our Support team will try to meet that time as best as they can. Thanks again. Look forward to hearing from you. -Robin, Client Success Advocate [email protected]