Average Ratings
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Overall4.8 /5
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Ease of Use4.8 /5
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Customer Service Software4.5 /5
About Gmail
Cloud-based solution that enables businesses to send, receive, organize, translate and schedule emails across multiple user accounts.
Learn more about GmailShowing 4,700 reviews
Jhenisha R.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer Support Software4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020-05-06
"You got Gmail!"
Comments: Overall, Gmail is easy to use and very organized especially to those who do not like checking on emails. Gmail is friendly to the eyes of the user and is not bombarded by cray emails. However, I do wish that the emails that have already been sent can be edited without deleting the whole email and making a new one.
Pros: Gmail by Google is a user-friendly mailing site in which people are able to navigate freely and easily when checking up on their emails. The emails can be organized to our likely, such us starring important emails and content that you receive through Gmail. What is evidently good about Gmail is that the top column has organization tabs in which are separated by primary emails and even social emails, which people are able to go through specific emails so that they can easily find what they are looking for.
Cons: With Gmail, I do hope that the software could update their editing. editing in terms of editing the email that you have sent to a colleague. As people write emails, whether you are a student or a professor, people make mistakes and realize these mistakes after they have sent the email to the recipient. It would be great to just go back and edit the email but some, such as myself, would have to delete the previous email hoping that the recipient has not seen it and quickly send a new revised version of the previously deleted email.
- Reviewer Source
- Reviewed on 2020-05-06
Saqib S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-01-21
"Gmail -"
Comments: My experience is very good with this application because I can send every kinds of files, images, videos, docs and any thing else. I use it daily basis.
Pros: Gmail is the best application I have ever found that any kind of attachment like images, doc, photos and etc. can share or send to anyone. Its best feature is that email sending to others is very vast and fast. I have already an experience that I daily transfer files, images and doc. without any late or hurdles. It is the best way to connect with others by using gmail chats. It has the one more thing that gmail give space to save our files or doc or any thing else which is very good in this application.
Cons: I have found that gmail has not enough space to save file, doc, images or videos. It should make it more convenient. And one issue I have ever found that I can not send any file containing more then 25 MBs.
- Reviewer Source
- Reviewed on 2021-01-21
Margaret a F.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-04-01
"Very Easy to use,"
Comments: Gmail makes our email life simple . Google merits a 5 star for growing a particularly astonishing programming and it is a joy dealing with it ordinary. It has improved my functioning guidelines. I would prescribe it to any individual who needs a solid email administration.
Pros: I like the simplicity of finding the things I need, as the classifications are extremely isolated, for example, inbox, drafts, waste, and so on I additionally like that it has perception alternatives and I, as I have a moderate taste, can pick a representation choice that has no visual contamination. I truly like the way that messages in regards to informal communities and advancements don't show up close to the inbox, so they don't blend in with what is more significant. The alternative to match up with different gadgets is awesome, so what I update in one spot naturally refreshes in different spots I have my Gmail account. The help given when I failed to remember my secret word was additionally generally excellent, as secret phrase recuperation isn't exceptionally regulatory, however requesting enough to ensure.
Cons: It very well may be confounding some time how to utilize the capacities and the arrangements, here and there I fail to remember where I can change a few things in my letter drop, however I believe that the more I think about Gmail, the more valuable it is
- Reviewer Source
- Reviewed on 2021-04-01
Mira L.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support SoftwareUnrated
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020-06-02
"I like that it is easy to use"
Comments: My overall experience is great. I'm not interested in using other email providers at this time.
Pros:
- Search feature allows me to search my email from long ago
- Allows me to hyperlink text
- Allows me to embed images
- Allows me to add files from my Google Drive without having to first download the file to my device or computer then uploading it
- It allows me to set up an automatic reply email when the email account receives the email
- It groups my email to: Primary, Promotions, Social and Forums
- On my Android Device Gmail app, I can turn off push notifications and not receive emails until I open the app (pull) in order to save on mobile data by reading my email only when I'm on a WiFi network.
- I can add a custom signature
- I can search emails based on size so that I can delete them and make more space
- I can report spam easily
- I can format text in my email
- Spell checker
- groups related emails (replies) together
- I can chat via the Gmail web app
- I can create tags and add tags to relevant emails (web app)
Cons:
- I cannot schedule an email unless I install a plugin
- On my Android Gmail app, I wish the app would ask me where do I want to save the file I am trying to download from an email
- It doesn't tell me who has opened my email like with MailChimp
- I cannot create an email template
- the Ads
- Reviewer Source
- Reviewed on 2020-06-02
Sarah G.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software3 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020-06-21
"Gmail Review"
Comments: I use Gmail for a personal account and for a professional account. I also use the linked Google features like Google Photo and Google Drive--and like both of those as well!
Pros: Some of my favorite features are the automatic organization of emails into different folders--I use the automatic 3 options of Primary, Promotions, and Updates, which is a great way to filter newsletters and automated emails into easy-to-access folders, without getting notifications for less-urgent/personal emails. I also use the app on my phone, which is great to check emails on-the-go. The user interface is clean and styles can be customized. Settings are easy to navigate.
Cons: The ads at the top of the promotions and updates folders are disguised to look similar to emails, and I don't know of a way to disable ads, so they are annoying when I'm trying to quickly sort through email. But it isn't a large problem and generally doesn't alter productivity.
- Reviewer Source
- Reviewed on 2020-06-21
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-04-06
"Gmail Review"
Comments: My overall experience with Gmail is great because it is a very popular email application, and easy to intergrade into anything such as a mobile device, or computer. I also love that I can use it to sign in to many different web services that uses Gmail.
Pros: What I love most about this software is that it is very simple to use and navigate. The interface is very clean and each account gets up to 15GB of free space. I can use the free space to store and send anything I want. I also love that I can instantly chat with someone inside my email account.
Cons: What I list the least about this software is that it has no ability to forward only a specific email to another email account, instead if I want to forward an email to another account I have to forward every email that comes into another account which is kind of annoying.
- Reviewer Source
- Reviewed on 2021-04-06
Jaden H.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support Software5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-04-17
"Great for personal or business use"
Comments: Overall, gmail is user friendly, intuitive, and really customizable, even up to your background. It's a must have for personal and business as it is always evolving and improving.
Pros: I use Gmail every single day from a personal account and a business account. Switching between accounts is really easy and makes it easy for me to stay on top of everything that I need to. I also use google meet from my calendar and it's incredibly streamline. Organizing all of my emails in categories also helps out and is one of my favorite features. It's extremely customizable so I'm always sure I'm organizing things the way I need to.
Cons: My only issue has to do with the app. Unlike yahoo, I can't simply swipe an email to the left to delete it. I have to select it and then choose from the menu what i want to do with it. Otherwise, gmail on desktop is great!
- Reviewer Source
- Reviewed on 2021-04-17
Sandeep S.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality4 /5
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Customer Support Software4 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-04-17
"Gmail easiest way to communicate"
Comments: Overall Gmail is an excellent platform for communication . I am really enjoying Gmail as an medium through which I communicate. Except some of its drawback it has really been a boon to use.
Pros: Gmail is the most useful app for communication . It can be used for official and unofficial communication. Gmail is used by students, officials and other people. We can share files , folders etc using it. Gmail has been helpful for me to communicate with friends ,teachers and others. I have used Gmail for sharing my views , ideas, and to store files too. It is simple to use and we simply can send email by knowing the Gmail of concerned person. We can send email to large no of people at a time. Many official queries can be asked using email as every organization has Gmail address to contact with the related person. Advertising through email has been effective for many organization. Gmail has support my study and my working life. So my experience using gmail is useful and it has been one of the most used application by me.
Cons: Gmail has various attributes but it has certain limitations too. There is limitation to share files with large size. Sometimes it is irritating to receive the email of promotion of product. Gmail can be used only on online and people with access of Internet. I hope in future it can overcome its limitation and update Gmail with more useful features.
- Reviewer Source
- Reviewed on 2021-04-17
Nawal N.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-04-10
"Gmail is essential."
Comments: I like gmail, I use it all the time and will always recommend it.
Pros: I like the professional look of Gmail. I like the integrated features that it has. I love the fact that I can organize my email in folders, that I can link my appointments to the Calendar, to my To Do list. The fact that you can access all the applications of G-Suite from your email. I used yahoo before this, and hotmail but I will not go back to them. I feel those two apps do not have the professional aspect of Gmail.
Cons: What I least like about gmail is the space limit. I use google photos and that space will eat most of my gmail storage. As a faithful user of gmail I wish I had an option to have more space. I checked lately, and there is not an option for a lifetime storage. You can only pay monthly or for a year or so but not for more. Which forces me to use other apps like Mega... but that does not work either... so I need to resort to a physical drive and this is not always reliable. Another minus, is that one person with an email will receive emails meant to be sent to another user. To be specific, if a user's email is [email protected] and another user's email is [email protected], then the first user will receive all emails sent to the second. I worry because some emails contain confidential or legal information and a complete stranger get access to it because of this problem. Gmail need to fix this!
- Reviewer Source
- Reviewed on 2021-04-10
Ajay P.
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Overall Rating5 /5
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Ease of Use2 /5
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Features & Functionality3 /5
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Customer Support SoftwareUnrated
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-03-10
"Gmail for work"
Comments: Gmail was VERY easy to implement, has a reasonable cost, and works very reliably. I speak for many of my fellow admins and users: Adding more enterprise-class features and UI will make it much more popular in the Enterprise space.
Pros:
It's super fast with a ton of storage.
Great uptime and fairly low latency on a web client compared to other such products.
Some of the features like auto-complete, etc., are quite good.
Search within Mail is very fast and accurate.
Cons: I will do my best to keep this list short. The biggest issue with Gmail is the lack of enterprise-class features and UI. A lot of times it feels like certain features are being pushed down hard. I see users requesting or complaining about the same things for almost 15 years. For example, not being able to sort by subject. For example, a bunched-up conversation view that makes digging through long threads super painful.
- Reviewer Source
- Reviewed on 2021-03-10
Ellen B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support Software4 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 2021-01-26
"Everyone should have at least one Gmail account"
Comments: Gmail is so universally used, and it is so convenient. When I was a student, I was given a gmail account. When I started out in my current workplace, I was given a gmail account. With each of these accounts, I can organize my work with all of Google's different products, and they are all easily compatible with my email. Gmail is definitely my favorite email service I have used before.
Pros: Gmail has a great email interface. It also integrates extremely well with other Google apps, such as Google Calendar, Google Drive, Google Photos, Google Docs, etc. For example if I am sending photo attachments that are too large, Gmail automatically switches them to a Google Drive link that is shared with the email recipient. Google products have many features like this that make my work more simple and stream-lined.
Cons: I wish the organization options for email folders were a bit easier to use. It always takes me a minute to remember how to make a new email category, and it's a little bit clunky dragging the category folders around in the leftside menu. I also wish there was a faster way to select many emails at once. It seems to me that I always need to check each individual email when I want to drag lots into one category folder.
- Reviewer Source
- Source: GetApp
- Reviewed on 2021-01-26
Mimi M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020-04-14
"Easy, UX-forward, unclunky email organizer"
Comments: Very easy and intuitive to use, very organized (and allows for a lot of customization), quick chat functions are great. Overall an essential communication tool.
Pros: I have been using Gmail for years. It's by far my favorite; the storage is great (I do pay for more), the way you can organize by folders and subfolders is handy, and the way that Gmail also pre-sorts mail (Promotions, Social, Primary) is very helpful. I also love the unsubscribe button; though it doesn't always work, when it does - it is super handy and quick, ridding users of spam and deleting them off lists. Gchat is also a wonderful function. I use it on my phone and on desktop.
Cons: I don't like that you can't add more than one photo without linking people out of Gmail. There's not much that I DON'T like about Gmail, to be honest.
- Reviewer Source
- Reviewed on 2020-04-14
Shari G.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020-11-24
"Best Email Software Ever Created"
Comments: Will be using this software for the rest of my personal and professional life.
Pros: This app is the fastest email delivery app I have ever experienced. It has a grammar and spellcheck and also has predictive text so you can write simple emails and sound really professional. It gives you a quick moment to unsend an email before it is fully sent if there was an issue and it is void of blocking ads. Sending attachments is a breeze and having an email thread is extremely easy to follow with this software. Additionally, having a Gmail account is like having a VIP pass on thousands of websites!
Cons: The only thing I have an issue with is the promotions label, the software does not restrict vendors who can advertise to me based on location. The advertisements come in handy many times so I mostly enjoy this feature but sometimes there are offers for things that are not available in my location and it can be quite disappointing at times not being able to take advantage of them.
- Reviewer Source
- Reviewed on 2020-11-24
Samitha M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020-04-29
"Gmail - "I'm not moving to any other email product""
Comments: Gmail has offered me countless benefits.My overall experience is great on this application.It is effective, save time.and it gives you satisfaction.
Pros: Without gmail my all day-to-day work will fail.Gmail has been my favorite email app for more than 7 years. I have to use it every day. Actually, it was indeed an amazing discovery.Gmail is very easy application to use.I have to check my trays at least 15 times a day, so I should declare that gmail never given me a problem.Also gmail provides google handouts, the world most secure chat and video call application. In main screen of gmail you can see all your mails directly. The gmail application is well organized .In the left side it shows you the menu and other functions clearly. Also you can clearly see the messages from promotion and social. My essential thing in gmail is that can change gmail accounts easily and quickly. It allows you to to log several accounts at the same time and change them with a single click. It offers 15GB of storage for personal use. As a researcher the storage capacity is very important to store field data received by other field workers in daily. Another important item is able to organize emails through labels. It helps most of them to find files. In business field time is very important factor. So, gmail provides some of icons like "Thank You".....like that are very useful. Gmail is invaluable application to me.
Cons: It is hard to find cons regarding gmail. It always updating and improving.
- Reviewer Source
- Reviewed on 2020-04-29
Ian M.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support Software4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 2018-07-24
"The ultimate in email search and storage"
Pros: The best thing about Gmail without a doubt is, unfortunately, the least known. Google is well known as a search engine, but few seem to realise that search technology is applicable to email if they use Gmail. Of particular value is the ability to tailor the search to find just what you're looking for, such as an email from a person with a certain name who sent a picture between date X and date Y. Additionally are labels. Why file emails in folders - put instead Gmail labels them and multiple labels can be applied, it's like having an email in multiple folders at the same time, this also allows for greater filtering to identifying specific emails. Finally, there is the email storage. Personally, I delete emails every day unless it's related to work, income, or expenses; the result of this is that my Gmail account that I've had since 2011 has only used 5% of storage, I doubt I'll ever use up all the space as it keeps growing! Also noteworthy are features such as the ability to marks email as starred and/or as important plus links to quick get to those emails. a recent addition is the ability to snooze or defer emails to a later time more suitable or appropriate for reading the email rather than filling up your inbox. Finally Gmail, works seemlessly with every third-party email application I've used, all you need is your address and password to connect, jargon such as mailservers and SMTPs are entered automatically behind the scenes, this makes Gmail via third-party apps very user-friendly. Of course, as it's a Google product, a Gmail account means you also can login to other Google products such as YouTube.
Cons: An unpopular feature is tabs that separate and emails by content into inboxes emails that are promotional, social, updates, and from discussion forums. This can help separate and prioritise email but I don't like it and it can easily be disabled, but it does mean newsletter providers are always asking people to move their emails to the primary inbox. Another negative - depending on your perspective - is the automated analysis of your Gmail account (not by people leading to Google serving adverts relevant to you. I view this as a positive, but it can sometimes feel like there is no escape from an advert in an email that you showed interest in one time and which consequently shows up on websites you visit, but this is why Gmail is free.
- Reviewer Source
- Source: GetApp
- Reviewed on 2018-07-24
Virginia B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 2018-07-30
"Gmail AKA the Ultimate Key to Business Organization"
Pros:
Gmail’s web-based email and storage service is the ultimate key to business organization. G Suite’s collaborative application suite for business and enterprise users has significantly enhanced our efficiency across our organization, allowing us to store and condense all of our work initiatives in one local area. Whether you use Gmail, Dropbox, OneDrive, etc. I would strongly recommend finding the best collaborative suite platform for your company and condense your work files, documents, etc. into one storage area that everyone (with permission) can easily access. Here are some of the main reasons we were swayed into using Gmail within our company.
Pros
Gmail’s free secure webmail platform, offers up to 15 GB of storage for personal use, with the option available to purchase more storage (cloud and Google Drive) on an as needed basis.
Gmail’s platform can be customized to a certain extend but generally keeps things clean and simple. Its search features save you from having to manually scroll and read past emails to locate the one you want; you can also set up personalized keyboard shortcuts to speed up the processes as well.
You can also organize emails via labels, this feature acts much like a file finder, in which you can create categorized folders to nest specific emails under and easily reference them/easy retrieval.
Time is of the essence in the business world, so the option to save emails, pre-written templates, and import contacts directly into the platform is great for accelerating email responses and keeping our clients from losing interest.
The definitive feature of G Suite Office Suite is the set of team collaborative tools available to you for sharing/file storage, creating forms (registration, survey, etc.), Excel, Word documents, and PPT with the option to collaborate in real-time.
G-Suite also includes video and conference calling, in which you can invite anyone to join by setting up a Google calendar invite.
Cons: Gmail’s email tracking is not the most suitable feature for those in marketing and sales, looking to keep track of open rates, link clicks, who clicked on the specific link, etc. But Google is completely transparent about this issue; Gmail’s documentation clearly states tracking may not be accurate, there are various factors you need to be aware of to make sure your actions don’t interfere with the tracking data. However, Gmail does easily support plugins you can add to allow for tracking (we use Lead Liaison). Sending mass emails with in Gmail is not exactly feasible because of limitations in functionalities for personalizing emails. Gmail does put ad placements on free on accounts, but they are pertaining to the contexts within your emails (so at least the trade-off is relevancy). We have experienced glitches and dropped calls on numerous occasions when utilizing Google Hangouts for virtual meetings (because we run monthly webinars we moved to Zoom video Conferencing which you must have a plan to for the webinar add-on). Google Hangout only provides the option to screen share, etc. during virtual meetings from a laptop using a Chrome device, not practical for people on the go.
- Reviewer Source
- Source: GetApp
- Reviewed on 2018-07-30
Arnaldo C.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 2018-10-27
"Gmail an app that promises!"
Pros: Gmail has been my favorite email app for more than 8 years, I must say it is an incredible application, I use it every day since I constantly receive emails from clients, partners and work, so I need to check my email trays constantly, I must say that it has never hit me or given me problems so the stability of the app is excellent. In addition to this gmail has a number of add-ons that you can use to benefit, such as google drive, google hangouts and google + it is amazing how you can have everything within a single application and how they complement each other. Gmail is a very easy application to use since in the main screen you can see all your messages directly, besides this you have a menu in the left part of the screen where you can choose the messages of promotion, social and normal messages, apart you have other options such as sent messages, spam erased among others ... Another incredible thing about this app is that you can change gmail accounts very quickly and easily since it allows you to log several accounts at the same time and change them with a single click. the app is also very fast, the time that you have to wait for the new and old messages to load is very fast and this is an advantage when you want to respond to messages quickly, besides it has the function of writing several messages at the same time and leaving them as drafts waiting for you to come back and finish them and this is great!
Cons: Well, because not everything is always good, there are few things I do not like about the gmail app and one of them is that when you write a new message and add some files it is a bit difficult to do it from the phone, if you could do it a little simpler would be great, another thing is that when I send a message I do not get the notification of message sent or message waiting to be sent or message sent so I never know if my message has been sent really. For my part these are the only things that I dislike, everything else I like and I'm happy with the app, I really think it's excellent!
- Reviewer Source
- Source: GetApp
- Reviewed on 2018-10-27
Verified Reviewer
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support SoftwareUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 2019-05-13
"Great and continuing to add features"
Pros: So many of the things that Gmail was first to do are now common in other email apps. But overall, it's nice to use a product that's part of the larger Google platform for easy access to calendars, shared documents, etc. I like that I can use the Gmail application for managing email for my website to keep that domain name in my email address (via G Suite). I like the many ways you can filter messages, setting rules for handling certain messages, etc. There are also many helpful ways to search your inbox and folders. I've also been impressed that they continue to add features, although it's always behind the newer competing email apps. They basically copy the cool features that other apps do, but I'm okay with that.
Cons: I've been using Gmail for a long time, so for several years now I've had to pay for extra space, which I don't like. But I also realize that sounds ridiculous. Maybe I just wish they would give you more space than they currently do. I can't imagine I have much more data than the average person... Here's another con that is probably ridiculous to complain about: they put too many good emails in Spam. I've missed some very important messages because of this. And I'd like to think that once I've "taught" it which emails are not spam, it would learn not to send emails from that sender to my spam, but it continues to send them there. I don't want to have to add the senders to my address book to work around this. Finally, I've almost always used other email apps on my phone because I don't think the Gmail app is anything special.
- Reviewer Source
- Source: GetApp
- Reviewed on 2019-05-13
Maher H.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020-05-16
"Easy to use and offers many features"
Comments: Gmail has been a very positive experience for me. I've been using it for about 10 years and it has just kept improving. Now, it is also adding new features to help people during quarantine such as starting a video meeting with people.
Pros: The best feature that gmail has to offer is definitely categorizing received emails into categories. When you go into settings and enable this feature, it puts emails received into 3 categories; primary, social, and promotions. Because of that function, the inbox is a lot more organized and allows the more important emails such as emails received from colleagues or other students to be seen immediately. It also increases the likelihood of them responding since the email was easy to find. Another feature I love is the unsend feature. If i realize that I may have made a mistake after an email was already sent, I can press the unsend button and fix the issue. Even though it's limited to 30 seconds, I've used it countless times.
Cons: The main aspect of gmail that needs improving is its spam recognition. Recently, spam emails have been finding their way into the primary inbox even after the sender has been flagged. Another improvement that gmail needs is increasing the size limit of attachments. Currently, a few photos that are high quality easily reach the attachment limit of 25mb.
- Reviewer Source
- Reviewed on 2020-05-16
Quinton S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support SoftwareUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020-07-27
"Wont fail with GMAIL"
Comments: I have a had a great experience with Gmail ,I've used it not only for personal user but for college use as well and it has been the easiest way to check my email, that is why it is my default app.
Pros: What I liked most about the software is the ease of use, I've used other email platforms in the past and it seems that this is has been the best experience for me. I like how the software is able to put all my promotional emails in one group instead of having it spread out in my inbox. The color coding of the emails is especially helpful so I can search for what I'm looking for a lot faster. Within an email the reply, forward, print and block email options in one location is perfect. Lastly, the auto typing and autocorrect feature is great! its like the program knows what I'm going to type before i type it, and it adds better choice of grammar.
Cons: There isn't much I don't like about this app, IF I had to choose one it would the grouping of promotions feature. Yes its awesome that it has this feature, but it would great if it grouped like promotions in order.
- Reviewer Source
- Reviewed on 2020-07-27
Wilfried K.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-04-09
"Gmail Review"
Comments: It is rather simple, the fact that I have been using it for over 7 years now is one of the evidences that it does quite well his job. So, a part from the little cons I mentioned, it is a great application.
Pros: The Gmail software is a straightforward application for sending and receiving mails, communicate with other people with an interface that is very much simple. It's also one of the most used applications all over the world. In fact, for business matters or to send a message to a higher company or administration, you might want to use Gmail to text. So, it comes into the line of one of the most important and indispensable mean to professional exchanges. What I would call the "Gmail dashboard" with the three options which are : Primary, Social and Promotions are well set for a better detachment of the e-mails we received.
Cons:
Like all other software products, there are certain things to improve about Gmail for a better use. First point, let the user organise his mails so he can decide what kind of email is important to him and set it in the important folder.
Second point, when using Gmail online with the computer, whenever I read a message, it is not marked as "already read". I mean when you haven't read the message yet, it is in bold and after reading it, it should no longer be in bold so you can recognise you have already read such a mail, but it's not the case and it's very difficult to get over it.
Last and final point, a part from the "meet" service, it would be better to have the possibility to have voice or video calls with our exchange partners.
- Reviewer Source
- Reviewed on 2021-04-09
Sandeep T.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support Software4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-05-19
"Mailing with ease"
Comments: The experience with Gmail is nice with no regrets. Its so good and handy when it comes to sending and receiving mails. I had been using Gmail for more than 10 years and its the reason why I like Gmail so much as it easy, safe and accurate way for mailing.
Pros: This software Gmail is the most popular Mailing Software till date. It allows us to send or receive files from person to person. It privacy maintenance is too good as it keeps the mails in spam if the sender is risky or doubtful. Not only this Gmail account is the most valued account all over internet as it can be used t sign up new pages or sites in order to keep in contact. When we unknowingly close the software the things we never saved goes to draft automatically which is the most useful function. And there is no limitation for the mails to receive and send.
Cons: The most disliked part of this software is that only 25 MB is sendable which is sometimes inconvievent to send multiple photos and pdf of large books so had to download compressor apps for that. The other thing that I don't like about it is that sometimes the file received takes too long to open and becomes flustrating.
- Reviewer Source
- Reviewed on 2021-05-19
Miss R.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-05-21
"Best Software"
Comments: I love Gmail and would recommend it to everyone. It is the best email service I personally have ever used and helps me stay organized and productive.
Pros: I absolutely love Gmail. I have been using it for over a decade now and it is clear that Gmail takes leaps and bounds for customer satisfaction. Sending and receiving emails is made easier with Gmail. The friendly user interface increases my productivity greatly. Gmail also has great organization tools, allowing users to star and filter messages based on their needs. With the options to sort my emails easily and automatically filter spam mail, I can work more efficiently and save myself the hassle of manually having to check every single email to find the ones I am looking for. Using Gmail also opens up opportunities to use much other software by Google, which of course is amazing because it saves users money on other software they may need. One of my favorite features of Gmail is definitely the schedule send option. I appreciate the ability to be able to write up and email late at night and have it send automatically during working hours.
Cons: There are few cons about this software however one concern I would like to bring up is the less than satisfactory customer service. It takes days to get an answer from google if any problem arises with Gmail. This is really not efficient considering that I use Gmail every single day for work, school, and my personal needs.
- Reviewer Source
- Reviewed on 2021-05-21
Alhassan A.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software4 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-06-11
"Having a fully functional gmail account is like having your own personal assistant"
Comments: My overall experience with Gmail has been truly wonderful. Without gmail's full range of options and functions, I would most likely be spending an additional 1 or 2 hours every day finishing my administrative duties. It has therefore been like having my own personal administrative assistant.
Pros: My favorite from the long list of features I love about this software are the filtering and sorting options available. One of my roles as systems administrator has my inbox flooded with upwards of 100 mails daily -- with most not requiring any response or action on my part. But the ones that needed my response kept getting lost in the vast jungle of messages. After I discovered the full range of sorting and filtering options available, we were able to develop a very effective system that always kept the most important messages separated at the top from the remaining ones not requiring any action.
Cons: The process of sending mails via google groups can be vastly improved and made much more user friendly. I also think the hangouts feature can see better integration with other messenger and direct messaging software that are probably more commonly used.
- Reviewer Source
- Reviewed on 2021-06-11
Kristie K.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support Software5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-05-03
"Best Platform for Email Usage"
Comments: Overall, gmail has been my favorite form of software to use to send and receive email messages. I like using gmail because it is free and helps me store a lot of information all at once. The Google drive feature is great because I don’t have to worry about my files getting depleted on a flash drive. I can always go back to my Google drive to retrieve files that weren’t able to be stored properly.
Pros: I like using gmail because it keeps my information protected. I was introduced to gmail in college at NC State and I was told that it was free to use. At the time, yahoo was the main form of email but gmail was a better fit for me. I can send messages easily and the email is sent back if I email the wrong user. I can choose my username and attach files. If the files are too large then I have an option to do Google drive. Google drive is another feature I use a lot and like from the software.
Cons: I don’t like the spam messages I get. Gmail sometimes think my important emails are spam because they don’t look appropriate. It sometimes keeps me from seeing the important mail from the non important mail. I don’t like when my Google drive space is almost used up and I’m given another message to upgrade my storage.
- Reviewer Source
- Reviewed on 2021-05-03