---
description: Learn more about Loox pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Loox Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Loox](/software/200494/loox)

# Loox

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> Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews.
> 
> Verdict: Rated **4.9/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Loox?

Loox is a marketing solution that allows Shopify merchants to collect tons of reviews with photos from happy customers in order to create elegant online stores that shoppers can trust.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 16 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Loox Online
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Various plans available
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Customer Experience Management
- Dashboard Software
- Engagement Tracking
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Social Media Integration
- Social Sharing

## Integrations (6 total)

- Google Ads
- Klaviyo
- LoyaltyLion
- Omnisend
- Shopify
- Shopify Plus

## Support Options

- Email/Help Desk
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software)

## Related Categories

- [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software)
- [Reputation Management Software](https://www.capterra.ca/directory/30750/reputation-management/software)

## Alternatives

1. [GiveMe5.ai](https://www.capterra.ca/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)
2. [Okendo](https://www.capterra.ca/software/176189/okendo) — 4.9/5 (223 reviews)
3. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews)
4. [TrueReview](https://www.capterra.ca/software/210085/truereview) — 5.0/5 (150 reviews)
5. [Birdeye](https://www.capterra.ca/software/152997/birdeye) — 4.7/5 (702 reviews)

## Reviews

### "Solid review platform" — 4.0/5

> **Marcus** | *September 5, 2024* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and not too complicated like a lot of other apps.
> 
> **Cons**: Need more customizations. It’s pretty much made as “one size fits all” which is good enough for most businesses but as you grow, you might want to make it more custom.
> 
> Good but can be better. Need to make it more customizable.

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### "Loox is a solid all arounder" — 5.0/5

> **Justin** | *June 16, 2023* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: One of the features I like the most about loox was how well integrated it was, although now I think it has taken a little bit of a backseat to some of the other review platforms out there in that regard
> 
> **Cons**: My least liked thing about loox is that If you have previous reviews it wasn't as easy to change over to this software as it was with other ones A lot of them are able to go into some sort of generic import template but I didn't find that to be quite as simple with this one as it was with others and in fact I did not even import any of my old reviews
> 
> overall I think it was a great platform, it just did not exactly fit what I was looking for so I did prefer other options. I think that if you are looking to start with a platform then this is a great option but if you're looking to transfer over I think you're better off with some of the more elite options

-----

### "The Only Social Proof App You Will Ever Need" — 5.0/5

> **Sergio** | *March 26, 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to import genuine product reviews with photos for your Shopify store\! To help set up social proof on your webstore and improve credibility and trust.
> 
> **Cons**: They do not offer a free plan, and they do not easily integrate or embed within all themes, especially on the product description page; I was finding it hard to replace Loox's imported reviews within the existing section of my product reviews on the product page.

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### "Good to use" — 5.0/5

> **Vickie** | *April 14, 2022* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: Customer support is excellent they set the whole thing up for me
> 
> **Cons**: Can't think of anything the whole package is good
> 
> Very good would recommend

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### "App every store needs" — 5.0/5

> **Gabriel Stefkov** | *August 12, 2023* | Consumer Electronics | Recommendation rating: 10.0/10
> 
> **Pros**: Having the opportunity to import reviews, mange them, get them on time is crucial. All this increase the liv our clients and their satisfaction\!
> 
> **Cons**: None, everything is great and easy to navigate\!

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## Links

- [View on Capterra](https://www.capterra.ca/software/200494/loox)

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