--- description: Learn more about Delve pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Delve Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/31297/qualitative-data-analysis/software) > [Delve](/software/196428/delve) # Delve Canonical: https://www.capterra.ca/software/196428/delve Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/196428/delve?page=2) > Delve is an online tool that helps you code and analyze transcripts from in-depth interviews and focus groups. > > Verdict: Rated **4.9/5** by 190 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Delve? Delve is for qualitative researchers who conduct in-depth interviews, focus groups, contextual inquiry, generative research, ethnographic research, and foundational research. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 190 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Delve - **Location**: New York, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$18.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Delve is available for $18 per user per month for those working in education. Otherwise it is $50 per user per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina and 145 more ## Features - Annotations - Collaboration Tools - Data Import/Export - Data Visualization Software - Reporting & Statistics - Text Analysis Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Qualitative Data Analysis Software](https://www.capterra.ca/directory/31297/qualitative-data-analysis/software) ## Alternatives 1. [Marvin](https://www.capterra.ca/software/1032196/marvin) — 4.8/5 (12 reviews) 2. [ATLAS.ti](https://www.capterra.ca/software/171500/atlas-ti) — 4.7/5 (142 reviews) 3. [Tableau](https://www.capterra.ca/software/77260/tableau) — 4.6/5 (2348 reviews) 4. [MAXQDA](https://www.capterra.ca/software/174104/maxqda) — 4.8/5 (24 reviews) 5. [XLSTAT](https://www.capterra.ca/software/119448/xlstat) — 4.7/5 (398 reviews) ## Reviews ### "Excellent support and usability for researcher new to qualitative analysis" — 5.0/5 > **Sarah** | *January 24, 2025* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: I'm new to qualitative analysis and I appreciated the excellent introductory course and how easy the actual app was to use and work with for a beginner. It was perfect for me. > > **Cons**: Occasionally I had trouble highlighting the right amount of text--it could be very sensitive. Not a big deal\! > > Excellent from beginning to end. Both technical support and course material on qualitative analysis were clear and helpful. The program was easy to use and had the functionality I needed. Billing instructions and details were clear and when I had finished my project and cancelled my subscription, that was easy to do as well. I will use Delve again. ----- ### "Delve is a life-changing experience" — 5.0/5 > **Thao** | *April 6, 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: 1. The UI/UX is highly friendly for new researchers, but the underlying engines are strong enough for heavy-duty qualitative and quantitative research. 2. The files exported from the post-analysis process are quite clean and easy to navigate. It helps with the process of finding quotes to input into the research-writing process. 3. I feel like it is much cheaper than other research tools, which is a huge plus. 4. The customer support team is amazing, and the best thing is they do not generate AI-like or automated emails, which is very good because they will directly help you with any troubles you have. 5. The transcript feature is amazing because it can help you easily classify Interviewer-Interviewees. This is extremely time-saving from cleaning the transcripts to understanding your transcript. > > **Cons**: Honestly, if I could change the color of the background when I was doing my data analysis, it would be perfect. For example, Arc browser has a feature that allows users to change fonts, positions of the tabs as they like, or the color of the background with extensive options. However, it is technically annoying to code this in the UI, so I understand that it might not be worth it as a feature. I think surveys to understand researchers can be launched to understand them more. ----- ### "Great for qualitative graduate research" — 5.0/5 > **Emily** | *August 25, 2025* | Music | Recommendation rating: 10.0/10 > > **Pros**: My favorite part about Delve was the ability to pull the codes around and create an outline for my research projects. My brain works pretty visually, and so seeing the outline come together in real time based on the data was extremely helpful. I also like that I could add notes to each code to help clarify what should be included. > > **Cons**: I wish that I could nest more than three layers in the codes. I often had more clarifying points that I wanted to add, and I had to come up with creative ways to be able to represent more detailed points. > > I used Delve during my graduate studies in vocal pedagogy. I was able to import transcripts from my interviews as well as relevant articles. This helped me to connect points across the literature and my own research to be able to write coherent research projects. I also appreciated that they offer a student discount. I will definitely continue to use Delve in future research. ----- ### "Don't keep searching, just Delve" — 5.0/5 > **David** | *March 13, 2026* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: So, many of the seminal textbooks eulogise about NVivo. Well, I can tell you that by comparison, Delve is exponentially superior. If you are looking for a platform to transcribe your MS Word document into coded Thematic Analysis data, look no further. Ideal for Master's level dissertations, research projects, and any other similar uses. I have experienced no security or ethical issues and received excellent 'real-time' customer service when I became 'stuck'. Without Delve, I worry that my final dissertation would not be submitted by its due date. Thank you to Kate in customer service. What an amazing value-for-money (almost priceless) product. Thank you. > > **Cons**: Nothing to report. My experience of Delve to date leaves me lost for words, way short of the character count\! > > Fabulous. 10 out of 10. No, let's be realistic here... 11 out of 10. Faultless. NVivo? It's a no-no\! ----- ### "Delve is my new go-to research analysis partner" — 5.0/5 > **Andrea** | *October 21, 2025* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: Delve was incredibly easy to use. I've used NVivo in the past for qualitative data analysis and it's hard to set up, the UI is difficult to navigate and the platform unreliable, but Delve was none of those things. It was incredibly easy to import and manage my data and then go about the coding for my research project. The search functions and categorization tools were straightforward and effective for my data analysis needs. And last, the incorporation of AI was an added bonus. > > **Cons**: The only thing that created any friction was the price, but honestly, I think the tool offers the functionality to warrant the monthly fee. > > It was easy to use and a great partner in my qualitative research analysis. I was analyzing transcripts from 50 hour-long interviews and it had the power and capacity for me to code my data without weird delays or tech issues and the tools were exactly what I needed. I also appreciated their resource library. While I am not new to qualitative research, their guidance on how to use Delve for my purposes was clear and effective. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/196428/delve?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/196428/delve) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data