QuickBooks Online Advanced Reviews

4.4 (825) Write a Review!

About QuickBooks Online Advanced

QuickBooks is an end-to-end accounting software that can grow with your business.

Learn more about QuickBooks Online Advanced

Pros:

The system is easy to use and QuickBooks has a ton of guides and videos to help begins with just about anything. Truly accounting made easy, not to mention the dozens of app integrations available.

Cons:

My only complaint is when calling customer service, I have been helped by representatives who know less than I do about their program.

QuickBooks Online Advanced ratings

Average score

Ease of Use
4.3
Customer Service
4.0
Features
4.3
Value for Money
4.2

Likelihood to recommend

8.3/10

QuickBooks Online Advanced has an overall rating of 4.4 out 5 stars based on 825 user reviews on Capterra.

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Bob
Bob
Online Radio Expert/Host; Podcast Host; Ordained Minister/Award Winning Author/Prof. Public Speaker in US
Verified LinkedIn User
Nonprofit Organization Management, Self Employed
Used the Software for: 2+ years
Reviewer Source

Over 10 years of complete satisfaction!

5.0 4 years ago

Comments: 100 percent satisfied. I have been approached with offers to switch. I turn every single one of them down. QuickBooks has proven to be to be the absolute best software for me to use in this area.

Pros:

I love QuickBooks for Non-Profits! I have used this software exclusively for the past 10 years with no problems at all. I have received numerous compliments from Board Members of the accuracy and detail I provide when it comes to our financial reports. I have been told I provide the best reports they have seen (many are members of other non-profit boards). It is all accomplished with just a few clicks and the reports printed out!

Cons:

It does take a bit of getting used to. Especially when you are first setting up the system. Once it is set up, it runs along fine. One thing to make sure of is the category of the items you are entering. Otherwise, your reports will contain mis-categorized information. Be sure to check over your reports for accuracy in that area. If identified, it is a simple fix - but you must check it over.

Intuit Response

4 years ago

Hearing that you've enjoyed using QuickBooks for so many years makes our day, Bob! We're thrilled to know that you're able to confidently present accurate data with the reports you've created without breaking a sweat. You can continue rely on us to have your back for years to come. It sounds like you're a pro, but if you ever need any assistance, we recommend checking out the Community. Here, you'll find detailed articles and advice from fellow users and QuickBooks Team members: https://community.intuit.com/ Thanks for an awesome review! Morgan, The QuickBooks Team

Mohammed
Accountant in United Arab Emirates
Leisure, Travel & Tourism, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbooks Online

5.0 last month New

Comments: I have been using quickbooks for years now, and I have successfully maintained large data and produced various reports on timely basis to provide management with the required information.

Pros:

When any organisation is starting with Quickbooks the concerned will be to learn the interface and use in the correct manner, so the quickbooks has bulit in a way where almost all the users can easily learn as it is very user friendly and easy to work on.There is hardly anytime where system goes down and not working I don't remember happening for a long time.

Cons:

Data import functions helps to reduce time and increase efficiency, quickbooks has data import options such as bills,invoices,bank statements, service list etc but the bitter part is not all type of data can be imported such as receipts i want upload and allocate againt particular invoice there options are limited , there is something called sales receipt which imports the bank/cash but it will also record revenue in the same entry which is not required.

Verified Reviewer
Verified LinkedIn User
Research, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Be update

3.0 last month New

Comments: My overall experience in QuickBooks, first we have to learn this software then we can easily manage and complete our tasks.

Pros:

Task management is the most popular thing that I like it in QuickBooks

Cons:

I thing receipt management or tracking need to be improved for being the best in market.

Tora
Tora
IT Service Desk Lead IFS-IT in Japan
Verified LinkedIn User
Financial Services Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Can help me boost productivity and streamline my operations

4.0 2 weeks ago New

Comments: The customizable dashboard is a game-changer for me. It allows me to see all the essential information about my business in one place. I can easily track my income and expenses, view my cash flow, and monitor my sales and costs. QuickBooks Online Advanced has helped me boost my productivity by automating many tasks that used to take up a lot of my time. For example, I can easily create and send invoices, track my expenses, and reconcile my accounts with just a few clicks.

Pros:

QuickBooks Online Advanced offers reporting features that allow me to generate custom reports tailored to my business needs. I can easily track my expenses, sales, and profits and clearly understand my business's financial health. The platform integrates seamlessly with other tools I use; this has saved me a lot of time, as I no longer have to manually enter data from these tools into QuickBooks.

Cons:

For example, there have been a few instances where the software has been slow to load.

Milena
Bookkeeper in US
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great!

5.0 3 weeks ago New

Comments: I like how easy, reliable, and multi-functional QBO Advanced is. I use it for a client and it saves me time and money.

Pros:

I like the many features QBO Advanced has to offer. It saves time and money. It is great for growing business. It is easy to integrate with many other apps if needed.

Cons:

The least I like would be the price, however, with the many features it has to offer - it definitely is a must for a growing business with more complex workflows.

Wes
Wes
Vice President in US
Verified LinkedIn User
Retail, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The Sofware You Love To Hate

3.0 3 years ago

Comments: We have used Enterprise for years and we had to make a change because our inventory was getting out of control. Sadly, Enterprise is missing about 5 things to make their manufacturing perfect and it just doesn't look like that is ever going to happen. Accordingly, we had to try and find an MRP software and the only way it would work well was moving to QBO. This was like making a choice to either get punched in the gut or punched in the throat. Either inventory was workable or accounting was workable.

Pros:

It integrates with our current ECommerce cart and a few other programs (e.g. Zapier).

Cons:

They have radically tried to over-simplify the product. For instance, the Vendor tab being under Expenses. As every accountant knows, Vendors aren't solely about Expenses. This is just one example of how, in trying to make this product more intuitive, they have thwarted anyone with accounting experience in using it. There are so many things you cannot delete. Too many to try and list here.

Intuit Response

3 years ago

We appreciate you sharing your thoughts with us, Wes. Receiving your feedback will only help us continue to improve the product.Feel free to check out the QuickBooks Blog, as this is where your feedback comes to life:https://intuit.me/2L2zqTv. We hope you have a great business year filled with success and great health during this difficult time! -Hannah, The QuickBooks Team.

Julie
Director in US
Fund-Raising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Nice program - room for improvement but gets job done

4.0 7 months ago

Pros:

I appreciate all the integrations with our bank and donor software - I don't have a lot of QuickBooks training but am able to manage everything on my own.

Cons:

Customer service is terrible - call and chat features all give the run around and say a different department has to help and you end up on hold and never getting answers to important business questions. Best to have a network of other users to help you work through some problems as they come up.

Verified Reviewer
Verified LinkedIn User
Oil & Energy, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

QuickBooks for Quick book keeping

5.0 3 weeks ago New

Comments: Lastly i would say that this product is very good for small to midsize companies, but for large entities it may not offer much benefit. i personally have very good experience using this software because of its user friendliness.

Pros:

Ah , this product is a life savior, previously i was using a Fox pro base customized accounting software which was a big headache. this product is bug free and provided smooth book keeping experience. The best thing about this software is its user friendliness, which is in my opinion far better than any other software available .

Cons:

what i don't like about this software is it limitation to customization, you can not change this according to your specific needs. some times times you need to customize your processes and functions to fit in to QuickBooks advance. Secondly, this is for the small to mid size organizations not for big and multinational entities. For me i had difficulty in setting up project accounting because of less options are available. it is also to note that there is no automated procedure for fixed assets capitalization like other ERPs

Charity
Office Manager in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

QBO Advanced

5.0 2 months ago

Comments: Overall my experience with QBO Advanced is a positive one. They have always been able to get me thru any task that I needed assistance with.

Pros:

One of the best things about QBO Advanced is how easy it is to use for even the beginner.

Cons:

The added features bring the cost of the product up to where it could be unaffordable for some.

Mechade
Painter in Barbados
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Mechade's Quickbook Online Advance Review

5.0 2 months ago New

Pros:

Quickbooks online advanced is great in many way here is few : invoicing on site from my phone, customer payment reminders. In the event that your device is stolen you can restore all you information and continue where you left off with the cloud storage backup. Its just fast.

Cons:

Transitioning from desktop to online the layout is a bit challenging especially for contractor accounting Its kind of expensive to run for a micro - small business

Yann cedric
Yann cedric
Instrum in France
Verified LinkedIn User
Oil & Energy, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

my financial management with QuickBooks online advanced

5.0 2 weeks ago New

Pros:

QuickBooks Online Advanced allows me secure and convenient access to my financial data from any device connected to the Internet.

Cons:

I have experienced slowdowns, performance issues when using QuickBooks Online Advanced, especially with large amounts of data.QuickBooks Online Advanced is more expensive than the basic versions or other online accounting software alternatives.

Philip
CEO in Germany
Airlines/Aviation, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

QuickBooks Online Advanced Insight

5.0 last month New

Comments: Project accounting is streamlined in one place.

Pros:

It allows me to automate project accounting, general ledger, account payable and receivable in one place.

Cons:

Ever since I started using QuickBooks Online Advanced, I have never encountered any error.

Kyle
Accounting in US
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Ease of use

5.0 3 years ago

Comments: The chart of accounts feature of QBO is much cleaner than the two previously used accounting softwares. Also the reporting functions are much more user friendly for non-accounting employees trying to find financial information that makes sense to them.

Pros:

Everything is very clean, and easy to navigate. The general features of the software are user friendly to all levels of accounting. If you have never used an accounting software before QBO makes it very accessible to find important and valuable information about your finances with relative ease.

Cons:

The more in depth features do take a little time to navigate. There are also a lack to "advance" features for some of the functions but it overall fits the bill. There is nothing that is missing that is an absolute need for business function- just more of a "would be nice".

Curran
Admin Assistant in US
Public Policy, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Complicated Software, With Deep Capability

4.0 4 years ago

Comments: Overall I find it very helpful. It is easy to enter and find bills. It had a steep learning curve, but once overcome, it is extremely helpful software.

Pros:

The ability to find any transaction, bill very fast. There are reports that can be deeply customized, bills can be searched easily, and it is easy to switch between companies.

Cons:

It has too many features! It has a million options, and options within options. If you are inexperienced with the software, it can be hard to find what you are looking for. Once you do find things it becomes quite simple.

Intuit Response

4 years ago

We love knowing you've been able to locate the transactions you're looking for quickly and easily, as well as create customized reports to view specific data, Curran! We wanted to make sure to provide as many options and features as possible to meet your business needs. To find out more about how certain features work in QuickBooks, we invite you to check out our video tutorials: https://quickbooks.intuit.com/tutorials/ Thanks for a great review! Morgan, The QuickBooks Team

Karen
Accountant/Owner in US
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Non-Profit QBO simplifies donor & expense allocations for auditing purposes.

5.0 2 years ago

Comments: I have been using Quickbooks Non-Profit for years and all entries and creation of programs for a non-profit provides a visual presentation that provides Board Members and Financial Auditors the clarity and simplifies where the non-profit stands.

Pros:

Due to the complexities of non-profit financials. Quickbooks alleviates much of the work and assists with proper allocations of Donor Contribution, Grants and Foundation monies. Classifying expenses is also tricky without the easy to use features Quickbooks non-profit software provides.

Cons:

I cannot think of any downfalls. I have used other non-profit accounting softwares and Quickbooks is by the far the best.

David
CFO in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

QBO Advanced is underrated

5.0 3 years ago

Comments: QBO is easy to use and not because it's aimed towards inexperienced users or people who have no accounting background. It can be simple or used in advanced ways.

Pros:

The dashboard, cloud-based nature, and layout of the software has been up to date for at least 7 years whereas other general ledger software have stuck with more traditional builds.

Cons:

There isn't much I dislike. There are changes that are desired but these are features that other software also do not have.

Michael
Engagement Manager in UK
Education Management, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Cost Effective with a Learning Curve

5.0 2 years ago

Comments: I love now how it is so simple to use yet can be so detailed with it's output. The customer service support team were outstanding also and quick to resolve my issues.

Pros:

I feel it has a great range of features including VAT submissions which as a sole trader is super helpful.

Cons:

As with anything there can be some technical faults and I did find there was a learning curve but the same can be said with anything new that we try.

Verified Reviewer
Verified LinkedIn User
Public Policy, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Good for small companies with limited transactions

4.0 5 years ago

Pros:

Online accessibility - can work anywhere with an internet connection. Linking to bank and credit card accounts is handy. Linking to Bill.com and Expensify are also easy.

Cons:

As a controller and an accountant consultant on the side, I would recommend the online version to small businesses with fewer than 5-10 employees and revenues under $1 million that have very few transactions. For companies that have multiple approval layers and AP invoices, you would need an add on app like Bill.com to handle. We use Expensify and Bill.com to handle expense reporting and AP. QuickBooks Enterprise edition would be a better fit for companies with more than a million in sales and more than 10 employees, but costs can add up on that platform. -Approval levels are very broad. If I want to allow someone to add classes, I have to give them access to banking and reports that are only for partners to see. Further a la carte customization for permissions would certainly be handy. -Speed - even with high speed internet, processing multiple AP invoices is very slow compared to the desktop counterpart. -Accounting integration - when allowing accountants access to the company file, downloading the GL needs to go to excel. If the GL is large, it may exceed the line limit for Excel. -Some reports are unable to use the custom fields. This creates problems when the custom fields are critical. in our case, we can't run a report of payments received that includes project numbers. In order to get that report, I need to use Zapier to extract payments as they come in and send them to a google sheet. So the only listing I have for payments listed with our custom fields is in Google sheets!

Charles
Mental Performance Consultant in Canada
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Quickbooks Review

5.0 6 months ago

Comments: Experience has been great and very professional so far!

Pros:

I loved how automated my invoices and billing became using quickbooks. I enjoy the professional look and easy use of the platform. It made it also easier to build and make expenses report. The customer service was also really good as I was able to schedule a call within the first 5 min on the website

Cons:

Right now, I need a bit more experience on the platform. However, I would say that the price are decent and good for what I am using. Nothing negative to say about the platform.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Alternatives Considered:

Quickbooks Online Review

4.0 10 months ago

Comments: Overall for bookkeeping and accounting this software is simple to use as long as you don't use other features like processing payments.

Pros:

It was very easy to set up and use. Interface is nicely laid out. Reports are easy to find and prepare.

Cons:

You are not able to create multiple invoice templates with different company names ie. one company with a numbered name and another with the business name. Also you have no control over online payments. Quickbooks will give you a chargeback but they won't release any info on the transaction so best not to use them for your online store. Use another service.

Joy
Executive Director in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Does the job

4.0 last year

Comments: I am very satisfied with QBO overall, especially since we also use Quickbooks payroll.
Entering receipts and information is very easy and reporting is very intuitive.
I do with there was a better way to enter multiple receipts from a payment processor site(Square/Stripe), versus the batch deposits as the systems integrate now.

Pros:

It is easy to enter information into Quickbooks and find it later. Reports are great! I can always find the infromation I need in a ready report, and love that I can click within a report to access more detailed infromation.

Cons:

As a non-profit, it can get a little complicated when tracking restricted revenues and their related expenses. Year end reporting for fulfilling the 990 is not easy when working around the chart of accounts as it us set up in QBO - some account categories don't match up with the way nonprofits track them.

Intuit Response

12 months ago

We really appreciate you sharing your review with us, Joy! It's wonderful that QuickBooks has helped provide exactly what you all are needing for your non-profit! Please keep in mind that you can create additional Chart of Accounts for more specified categorization using the steps outlined here: (https://quickbooks.intuit.com/learn-support/en-us/help-article/chart-accounts/add-account-chart-accounts-quickbooks-online/L0mCv3AKn_US_en_US?uid=l3xgkvrd). If you have any other questions or need help, please don't hesitate to get in touch by phone or chat using the 'Help(?)' icon > 'Contact Us' and we'd be glad to get you taken care of from there! -Faith, The QuickBooks Team

Courtney
Writer in US
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Quickbooks Online is great!

5.0 last year

Comments: Very pleased

Pros:

I use QBO daily. I appreciate this as our main payroll and accounting system. Quickbooks easily integrates with our third-party websites and needs; eg. credit card processing, Paypal, as well as our donor base as we are a 501c3 non profit. I did not have a background in accounting or business management. Quickbooks Online made it very easy to learn how this function works. QBO Customer service always goes above and beyond assisting any needs. Minimal downtime and errors with this software. Very Happy.

Cons:

Over the years QBO has made many advancements and received customer feedback for a quicker, simpler way to run and access reports. I do not have any issues using this software.

Sue
Executive Director in US
Motion Pictures & Film, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My experience with quickbooks has been very positive.

5.0 5 years ago

Comments: easy to use and teach
makes our ability to do work very easy

Pros:

easy to use easy to teach functions are compatible with our organization's operations Allows a lot of customization for reports

Cons:

not cheap tech support is too expensive some updates are not necessary. Seem to occur just so it can be said that it was updated.

Intuit Response

5 years ago

I want you to have all the info you deserve about why support incurs a fee and the reasons behind updates, Sue. While many subscription-based products have support included in the monthly charge (like Online), our standalone Desktop products are billed once upon purchase. Instead of charging more for the product itself, the price is kept at a lower rate by offering advanced support separately. There's more about support plans, and what you can still get without them, at https://community.intuit.com/articles/1501198. Additionally, the need to upgrade the program, and discontinue older products, is a decision predicated on the assurance you will receive top of the line software and support. As older products are retired, all attention can be given to the most secure and feature-laden service on the market. Before I forget, thanks for reaching out with your review. Happy filming to you and your team at Rehoboth Beach Film Society, by the way. Break a leg! Jess, The QuickBooks Team

Theresa
Theresa
Operations Director in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

QuickBooks Nonprofit

5.0 4 years ago

Pros:

Could not do my job without it. QuickBooks is easy and intuitive to use, and it's easy to fix or undo mistakes. I can't imagine doing the bookkeeping any other way. Since it is so widely used, there are plenty of classes and tutorials available. I love the specific nonprofit features, such as classes.

Cons:

Still impossible to do true fund accounting with Quickbooks. We use classes for each program and subclasses for each project, which is a lot of work but is necessary to properly track our employees' time. Producing a correct balance sheet by class is technically possible but very difficult and prone to error.

Intuit Response

4 years ago

Sharing the workload to make your job easier is our goal, Theresa! We think it's awesome you've enjoyed using QuickBooks for all of your bookkeeping needs and that we've been a key component of your day to day business life. To learn tips and tricks on how other non-profit organizations are getting the most out of the software, we recommend checking out the Community: https://community.intuit.com/ We appreciate you sharing your thoughts with us! Morgan, The QuickBooks Team

Maanav
COO in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A central part of our business

5.0 3 years ago

Comments: Quickbooks Advanced is an excellent product that is a central part of our business and I make use of the application everyday. If you are looking for an easy to use accounting software that can scale with your business and provides the reports that help you make actionable decisions.

Pros:

1. Easy to use 2. Excellent reporting functionality 3. Excellent Support 4. CC Payments

Cons:

1. No way to limit/hide functionality we do not use 2. Limited without being on the Advanced version 3. Limited invoice follow up options 4. Private branding