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About Infraon IMS

A Complete Unified Infrastructure Monitoring Suite for IT, Networking, Cloud, App and IoT devices.

Learn more about Infraon IMS

Pros:

Integration and single solution for ITSM management,Automation and monitoring.

Cons:

It does not cover all the products and not so flexible from integration point of view.

Infraon IMS ratings

Average score

Ease of Use
4.2
Customer Service
4.2
Features
4.3
Value for Money
4.2

Likelihood to recommend

8.3/10

Infraon IMS has an overall rating of 4.2 out 5 stars based on 25 user reviews on Capterra.

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Filter reviews (25)

Astha
Presales Engineer in Nepal
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Infraonims

5.0 2 years ago

Comments: Very pleasant experience with the installation team,good support

Pros:

Application monitoring, ISP Link monitoring,network topology and the dashboard is very nice

Cons:

Cost could be little bit competitive and should allow partners to perform the installation.

EverestIMS Technologies Response

2 years ago

Hi Astha, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Vishal
Consultant in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Product deliverency

4.0 4 years ago

Comments: As an implementation process, we have learned more functionality and process level stability from on-site team

Pros:

As user console and administrator, the console is different and the application gives of the 100% discoverability

Cons:

Mine suggestion is based on user module and customer onboarding creation of profile wise authentication creations are more so, try to reduce on that make without complication on it

EverestIMS Technologies Response

2 years ago

Hi Vishal, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Rajib
Head - Service Delivery in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Everest IMS Review

3.0 5 years ago

Pros:

Like other monitoring products it covers all basic requirements.

Cons:

It does not cover all the products and not so flexible from integration point of view

EverestIMS Technologies Response

2 years ago

Hi Rajib, Thank you for your feedback. We appreciate your bringing this to our attention. We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible. Kind Regards, Gayathri RL

Karthik
Sr. Network Engineer in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Infraon IMS Review

4.0 2 years ago

Comments: Customer support is fantastic, i didn't face any negative experience with support team, Infraon IMS can monitor all of our on-perm network/server devices,

Pros:

Alerts and Notification and alarms dashboard which enable our IT support to act proactively for any kind of outage alerts and abnormality, This is great feature.

Cons:

Reports need some detailed graphical view and drill down option for layman person to understand.

EverestIMS Technologies Response

2 years ago

Hi Karthik, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Pavan
Project Manager in India
Information Services, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent Product

4.0 4 years ago

Comments: As EverestIMS provide template based monitoring from day one we can start the monitoring of the device. CSV template is on add on feature to onboard the device. Support is extremely good compared to other OEM.

Pros:

User Friendly, Easy of use, Value for money and support from EverestIMS is very good.

Cons:

Support for L2 layer switch and need to have more inbuilt report

EverestIMS Technologies Response

2 years ago

Hi Pavan, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Ramesh
Manager - NOC Shift Operations in India
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Outstanding Centralized Infrastructure Management Solution suitable for networks of any scale

4.0 4 years ago

Comments: Everest IMS is an outstanding infrastructure management solution that helps in managing networks of any scale centrally. With wide range of features and customized dashboards, it's very impressive in terms of performance and presenting vibrant dashboards & reports. A must consideration while evaluating network monitoring tools.

Pros:

It works with all kind of Network and Satellite communication equipment be it Serial port based or Ethernet Port based. Host of features and customization by Everest IMS Team offers top-notch user experience to Customers and NOC Team. Being a "Made in India" tool and having their R&D center in Bangalore, very reliable support mechanism is in place. This tool can cater monitoring requirements of almost any Industry.

Cons:

Bundled solution consisting of Hardware, Software & Support services of the Everest IMS solution would make it more dependable.

EverestIMS Technologies Response

2 years ago

Hi Ramesh, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Raju
System Engineer-Manager in Nepal
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

InfraonIMS

5.0 2 years ago

Comments: Very Good

Pros:

Easy to use dashboard,Intuitive buttons/links,good overall design

Cons:

Need of implementation services from Infraon was quite bad,it should be optional and customers should be allowed to perform the installation.

EverestIMS Technologies Response

2 years ago

Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!

Praveen
Network Engineer in India
Computer & Network Security, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Dynacons Team- Tool Overall review

5.0 2 years ago

Comments: This tool is very useful as per our project. easy to use, easy to learn, easy to describe to another person. showing everything which you want.

Pros:

Easy to use, Device Availability report is very helpful to know the device availability or showing CPU utilization & Memory Utilization which has very useful.

Cons:

There was one error which we are seen. When we discovered the Site in this tool, we have seen that node is showing under maintenance. but site was working. that point is showing some disadvantage of this tool another tool has superb.

EverestIMS Technologies Response

2 years ago

Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!

joel
network engineer in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

the app is very userfriendly .

4.0 2 years ago

Comments: overall satisifed with ims

Pros:

network monitoring, sms alerts,mail alerts, scheduled reports

Cons:

need to add scripts so that when a internet link goes down, directly it can send alert to provider.

EverestIMS Technologies Response

2 years ago

Hi Joel, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

rvvsn
Manager in India
Defense & Space, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Infraon

4.0 2 years ago

Comments: Good

Pros:

Dashboards and reports are very useful

Cons:

Auto Topology not up to the mark by default topology not updating

EverestIMS Technologies Response

2 years ago

Hi,  Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!

Vikas
Sr Manager in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

1.0 2 years ago

Cons:

Service Support Skill of teams very Bad

EverestIMS Technologies Response

2 years ago

Hi Vikas, Thank you for your feedback. We appreciate your bringing this to our attention. We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible. Kind Regards, Gayathri RL

Avijit
IT Executive in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Everest IMS Tools

5.0 2 years ago

Comments: Good for network monitoring and log management.

Pros:

Installation and customisation is very easy. As per requirement anybody can change after one or two training. Support team also very good, any problem we received prompt support.

Cons:

Nothing to say about this, already explained.

EverestIMS Technologies Response

2 years ago

Hi Avijit, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Harish
Director - IT in India
Staffing & Recruiting, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Director - IT

2.0 2 years ago

Comments: ok

Pros:

Initially the demo and product was good.. however after deployment it is not really not seeing the value ad or

Cons:

This toll has lot of issues in terms of stabelity and also functanality.

EverestIMS Technologies Response

2 years ago

Hi Harish, Thank you for your feedback. We appreciate your bringing this to our attention. We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible. Kind Regards, Gayathri RL

Vikas
Engineer-NSG in India
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Everest EMS software Review

3.0 2 years ago

Comments: Software is Good in terms of User experience ,but customer support is average.

Pros:

Software is User friendly & easy to understand , customization is very Good for report generation.

Cons:

Alert & alarm notifications can be improved .

EverestIMS Technologies Response

2 years ago

Hi Vikas, Thank you for your feedback. We appreciate your bringing this to our attention. We strive to provide all our customers with satisfaction and a positive experience. We will look into your issue and try to resolve it as soon as possible. Kind Regards, Gayathri RL

Sanjeev
Manager IT in India
Retail, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Ease to use and all te features availble ,Cost benefit in comparison of another tools,Best Support

5.0 5 years ago

Comments: Cost saving solution with all the require features ,Available in other tools for similar solution. Best support team available .

Pros:

Easy to use, email communication module ,Cost benefit

Cons:

one issue ,we have faced, After version upgrade ,Old data can not sync ,If you are switching from old to new version.

EverestIMS Technologies Response

2 years ago

Hi Sanjeev, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Sobars
Server Administrator in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect for IT Administrator

5.0 2 years ago

Comments: Perfect for IT Administrator use

Pros:

Monitoring Logs and reports variety. alaram message and easy to handle.

Cons:

LDAP configuration. syslog view to check events of critical servers.

EverestIMS Technologies Response

2 years ago

Hi Sobars, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Manoj
IT Executive in India
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great Service Quality

5.0 2 years ago

Pros:

Monitoing, Also knowledge the Back end work Activity

Cons:

User Friendly. Also Build the Knowledge to Modify the Works Activity.

EverestIMS Technologies Response

2 years ago

Hi Manoj, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Nitin
Customer Support Engineer in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Everest is an application where we can configure customer i,where can monitor the additional service

5.0 4 years ago

Comments: Everest IMS is good application we can manage customer infra by the ITIL process

Pros:

Discovery feature is good we can discover the devices. Easy to use the application integration with any of monitoring application

Cons:

Everest is little bit complex to configure the details

EverestIMS Technologies Response

2 years ago

Hi Nitin, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Shilpa
Manager in India
Defense & Space, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Everest IMS NMS is a one of the monitoring system we used for our project. The customer is happy.

5.0 2 years ago

Comments: Good software for monitor and manage the network devices.

Pros:

The customisation support by the development team.

Cons:

Very delayed response by support team. Please work on the same.

EverestIMS Technologies Response

2 years ago

Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!

Sreejith
IT Manager in India
Banking, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Everest NMS & Netflow review

5.0 2 years ago

Pros:

These are very useful product and we are using the same for our day to day operations. Netflow is vey good tool for our data centre

Cons:

As of now No. All existing features are good

EverestIMS Technologies Response

2 years ago

Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!

Arun
System Administrator in Nepal
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Review By Arun

5.0 2 years ago

Pros:

Integration as well as easy to use and understand

Cons:

Not right now but if there is any feature required i will contact the support.

EverestIMS Technologies Response

2 years ago

Hi Arun, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Aashish
CTO in Nepal
Computer & Network Security, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Infraon IMS Usability Review

4.0 2 years ago

Comments: Great

Pros:

Integration and single solution for ITSM management,Automation and monitoring. Ease of use,Customization of dashboard is easy,Service monitoring and map visualization is great ,with overall topology view of the infra

Cons:

They have been providing regular updates for any add-on features we we're expecting.

EverestIMS Technologies Response

2 years ago

Hi Aashish, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!

Md Parvez
System Administrator in India
Automotive, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Value for Money

4.0 5 years ago

Pros:

ping node feature, backup and compare backup version, etc....

Cons:

add netflow operations... and little bit more user friendly...

EverestIMS Technologies Response

2 years ago

Hi Parvez, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Suresh
Pre-Sales in Nepal
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Best IMS Application

5.0 2 years ago

Comments: It help me a lot, as i do not have to sit in the chair and look after all devices and server for their healt,

Pros:

Alert, Email and SMS notification, are the most i like.

Cons:

Dashboard creating can be made easy or can have more template as it make easy for novice user.

EverestIMS Technologies Response

2 years ago

Hi Suresh, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers! Gayathri R L

Rohit
Sr. Technical consultant in India
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Infron IMS A Unique Morning Tool

5.0 2 years ago

Pros:

It's a India base company which provides the feasibility to manage and monitor network device, server, security devices. Easy to use. Effective support from OEM for deployment.

Cons:

Initial Installation and configuration of the product.

EverestIMS Technologies Response

2 years ago

Hi, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. Thanks for taking the time to write this review; it means a lot to us. Cheers!