Rentle Reviews

The best rental platform for businesses of any size.

Comments: Rentle have provided me with an extra dimension to my bicycle rental business. They have enabled a cost effective digital booking system without the need for hardware. Their team are fantastic and always on hand to solve any questions or problems I have had. I've been so impressed with their positive approach and have always felt valued as a customer.

Pros:

The software is very user friendly and can be adapted to fit a variety of different methods of working. The software is very intuitive and adaptable and allows for surface level engagement through to in-depth use depending on need.

Cons:

I would like the booking confirmation / end user engagement to be more customisable. At the moment it is a generic email confirmation which is fine but would be improved with ability to send more bespoke confirmations / engagement.

Revolutionary for rental and activities business model

Comments: Superb support and reaction time for problems. I have never experienced such a great attitude towards users from support people.

Pros:

Flexibility, ease of use, integrated payment options, broad scope that can be used to make all our activities, rental products, tickets, etc. products available for online booking

Cons:

Rentle is still under development so there are many things missing but all the essentials are there to make the business roll. Rentle is developing new features in a rapid phase so the features missing now, might be there tomorrow.

Alternatives Considered: bike.rent Manager, Easy Saw Management Software, Point of Rental Software and Easy Rent Pro

Reasons for Choosing Rentle: Rentle convinced us with their development pipeline and competitive pricing which basically was risk free. If we make money, rentle gets a cut. Fair win-win for both parties.

Switched From: Trello

Reasons for Switching to Rentle: Only software that could accommodate all our needs in experience and rental sales. Back office was by far the easiest and most intuitive for users.

New business

Pros:

Easy to set up and everything is clearly explained. Lots of content on the website to help you build your store based on other people's experience.

Cons:

I'd have liked the option to trial everything fully before going live. I've had to pay for the pro version to make sure all the features i want will work correctly before taking any money. It would be good if whilst your store was taking no money, you could use all the features without the pro payments.

Setup of shop in free mode for business validation

Pros:

I like that is easy to setup to validate out business plan. if our plan works, than we can earn money.That money we will put in the upgraded versions of Rentle

Cons:

It's a bit basic. but that's normal for a free version

Alternatives Considered: Booqable and Shopify

Awesome Tool for Rentals

Pros:

Easy to use, really good at explaining during onboarding. Highly recommended for rental inquiries.

Cons:

There’s nothing to complain nor discuss about all is perfect for me.

Using as rental tool for sound/light company.

Comments: Overall I'm very happy with Rentle. I love using is, it's very easy. That's also the reason I'm willing to pay the more expensive subscription, because I can't think of doing my job without it.

Pros:

I started with Rental when they had a very cheap subscription, so it was the best tool for the buck. It is very slick in looks and is very easy to use. In a couple of minutes I managed to create my first products and could publish the online shop on my WordPress website. When I had questions, I got a really fast response of the support team. I even had 2 videomeetings with them, so they are really into giving good support.

Cons:

I still miss the ability to create packages with multiple devices of the same product. This moment you can create packages, but with only 1 item of each product. I contacted the support team and they ensured that they were working on a revised packaging system. I'm really looking forward to that update. Second bummer was the update in subscription model. This made Rentle for me (as a very low user) way more expensive. For the options I need, I have to go to a higher tier. Luckily I get a 50% discount because of the low amount of rentals I register, but it's still a lot more expensive than it was. At the moment it sits in the same price range as other competitors and is cheaper than the expert tool Rentman which is made for companies as mine, but of course it has less possibilities than Rentman.

Alternatives Considered: Booqable and Rentman

Reasons for Switching to Rentle: At that moment the low price, the looks, the ease of use, ...

Easy to Use and Intuitive

Comments: Most Reservation software out there is designed for Events (think; a specific time, date and spots to fill). Rentle gives users the ability to create events, but its power is in its ability to manage inventory of rental equipment like no other software I know (think: I have 50 bicycles, horses, or surfboards (inventory) that I want to rent on a daily basis to as many people as possible without worrying about overbooking and maximize profit and customer satisfaction) - that is Rentle.

Pros:

I love the recommended products feature for up sales and faster customer checkout. It was very easy and intuitive to set up on my own and the interface is so very clean and appealing to me and to my customers.

Cons:

As an e-marketing business using Rentle for its handling of inventory, scheduling, and intuitive user interface; it's missing something else for our business model. That is, and embed capability for the back end usage from our own website to manage reservations, scheduling, cancellations, extensions, as well as the capability to embed it with limited access for employee/managers only for essential tasks as the ones already mentioned.

Alternatives Considered: WooCommerce, Peek PRO Tour Operator Software and FareHarbor

Reasons for Choosing Rentle: Switched to Rentle for easy of use and ease of integration. Other software has too many bells and whistles, not easy to use and they feel like "cookie cutter software" for events - not customizable.

Reasons for Switching to Rentle: I googled - "Tool rental management system". My kayak are tools and I needed a product that could automatically keep track of how many kayaks I could book online and in store without overbooking. Rentle does that.

Rentle - grows with you great

Comments: Our business foundation is built off of Rentle and we're thrilled to scale with rentle as they continue to increase the number of features offered.

Pros:

We are early on in our business, and my favorite part about rentle.io is the ability to expand on the platform as needed. We were able to test it for free in a trial environment, and then expand to use more of their product features with their "block" upgrade system.

Cons:

I don't love the way the pricing breakdowns for various rental lengths. I would like to see a more intuitive sliding scale where rental rates decrease by a % or flat rate for each additional day.

Alternatives Considered: WooCommerce and Odoo

Reasons for Switching to Rentle: As noted above, the simplicity of getting started on rentle.io followed by the ability to use more of the complex features as needed were the perfect way to start our business. Their support team is always there to help us overcome hurdles.

Recommended

Comments: So far the experience has been good. a few more customization options would be great though

Pros:

I like that I can write my own checkout note and the booking calendar

Cons:

currently its inability to link product variations with images

Alternatives Considered: Booqable and Goodshuffle Pro

Reasons for Switching to Rentle: the pricing was good and I got to use the software free without having to input credit card information

(((First impressions)))

Comments: its great so far, i havent *yet* used it enough to tell you more but its very interesting and will be used way more by me in the near future.

Pros:

I havent used it as much as i should to write a review but it seems really handy for saving money and time.

Cons:

There are a Lot of different ways to do practically one thing so it can get a little complicated.

Very active development, which has both pros and cons

Comments: When I started my rental business there wasn't really any alternative to Rentle but as I started using them, I realized that it was exactly what I was looking for - a turn-key solution to start renting out equipment, without any up-front costs and quick to get started with. Although there were a couple of features I would like to have it did all I needed it to, and during the time I've used Rentle most of these features have been added. Customer service is great to work with and if they can settle on a pricing model there's very little I can complain about.

Pros:

The developers are very active and listen closely to their customers, and they implement and improve features constantly. The integration with either WordPress or a simple, static HTML is very straight forward. Every time I've had a question or concern Rentle was quick to reply and always took my issue seriously. I've even had online meetings with representatives from Rentle where I could elaborate on my issue or idea in more detail. Implementing credit card payment was a little bit finicky initially but once I got it set up it's working without issues. The service/software is very flexible, and you can customize it quite a lot to suit your needs. Initially there were a couple of features I needed but over the 12-18 months I've been using the software Rentle has added a lot of these features.

Cons:

At times it feels like the developers are adding and changing too much which makes it difficult to keep up with new features and functionality, both for me as an admin and for my customers. This also results in a somewhat messy and inconsistent admin interface. Some settings are under Settings, others under Account, and some have their own item in the menu. When the inventory functionality was redone a link to Inventory was added in the Availability settings for a product with the text "Connect this product to inventory" but when clicking that link, I just get sent to the inventory management screen. There is other minor stuff like this that all add up making it at times pretty frustrating and confusing to use the admin interface. Pricing is also something I'm not especially pleased with as they've changed that three times during my 12-18 months of using the software. The current model is a fixed price per month which has a bigger impact on me as a small business than the previous model that charged a fee per booking.

Fast deploy solution

Comments: Overall we have seen beneficial to use Rentle, a way more cheap than the other if your business is smaall

Pros:

Easy to manage if all rentals are done with Rentle. Customer support has been excellent.

Cons:

If some rentals are for some reason done outside Rentle, it is not easy to manage those without making the reservation with Rentle (and paying the comission). Location management / shared products could be better.

Easy Setup

Comments: It is a pleasant experience. I was integrating it into my website and had a very good customer support experience. The lite (free) version has a lot of features for my small company. I'd definitely purchase the core as i scale up.

Pros:

The product setup. I have used other tools and plugins that are quite complicated to begin with. Rentle is very simple to setup and use. The customer support provided by [SENSITIVE CONTENT HIDDEN] was awesome as well.

Cons:

Well, I think they could allow for flexibility in designing the user interface, especially for those of us who'd like to integrate into our websites.

Alternatives Considered: Booqable

Reasons for Switching to Rentle: Pricing, Setup simplicity, and Ease of use

Easy to use. Easy learning curve, good features

Comments: we have Rentle Advanced but we are in the learning and testing stage. What we noticed is that it will greatly reduce overselling and processes, to focus on the products and the customer. It will also reduce sales costs with the online store.

Pros:

very intuitive for the user, simple interface, simple with very good UX. very good real time stock system that avoids overselling (rentals). bulk products and packages.

Cons:

an integration with a local payment method would be required (Argentina and LATAM as Mercadopago)

Impressive Rental Software

Comments: The Customer Service of this product is fantastic. We have a very specific product that we're renting out in a very specific way, so we know we're not the easiest customer, but Rentle is very open to every question and is always thinking together with us for a solution.

Pros:

You can create ghost products (that use the same inventory), you can add service time, choose the rental duration, start dates, extra rules when rentals should be made and that for each category. Those were all impressive features that we really need

Cons:

Setting up the rental shop for the first time is a steep learning curve, but once you've got the hang of it, it is very easy to use. There are some other details that you need to set up beforehand because changing afterwards isn't easy, but the Customer Service and the openness that Rentle has makes it an always evolving product.

First business

Comments: So far so good, still learning features.

Pros:

Easy to use! Lots of features for The money. Free trial

Cons:

Missing some translations when using different language than english. Lacking possibility to change certain prewritten texts. Lacking possibility to work with Klarna.

Alternatives Considered: WooCommerce

Reasons for Switching to Rentle: Seemed simple to use for my purposes

Was searching for a bike rental software

Comments: rentle is easy to set up and can be testet for free. it works nice.

Pros:

Was was very easy to set up and put in our wordpress website with a plugin.

Cons:

You test rentle for free, but not with all functions. it would be easier to choose rentle if you could test all funktions.

Alternatives Considered: Booqable

Reasons for Switching to Rentle: not sure yet. still testing and trying .

Rentle review for a small sound equipment rental

Pros:

What I love is UX it creates for my customers. It's very straight forward, functional and minimalistic and I think that is my clients are looking for. What I also really love is that I am able to create quite complex rental store with functional stock availability system, complex pricing etc. just on my own, without any previous experience with doing anything similar!

Cons:

There are few things I am missing but the customer support is awsome and I can see how the product is being developed very fast - so It s already really cool, and I really believe it will develop its potential further.

Easy to use

Pros:

Easy to use, easy to create new products. Clear software.

Cons:

Software is a bit slow when you have lot of products in it.

Easy to get started

Comments: Good option for product rental services and a small webshop.

Pros:

User-friendly dashboard, language options, integrated payment options, website embedding possibilities, easy to use in general

Cons:

The free version does not have all the features and there is no free trial to set up the deliveries, packages, discount codes etc Not a big con, it's just hard to get a full grasp of how everything will work out with the free version.

Happy with Rentle

Comments: Inventory is well on time.. we haven't got any double bookings or missing customer details since we start with Rentle.

Pros:

Easy to use, saves a lot of time when customers can do on line booking. Inventory works well even with specific products (bike models and sizes).

Cons:

We wish to get shorter way to make our own bookings when we need to use our rental gears on our safari tours.

Small footprint rental software

Comments: Allows me to manage my equipment and prevents that I rent products that are already rented to others or reserved for tours.

Pros:

Creation of products and sets is very easy. Nice usability and low maintenance necessary.

Cons:

There is no detailed per-equipment availability overview. If a customer wants to rent a specific equipment and asks me "when is it available", I do not have an easy way to find out. Integration with Wordpress not that optimal yet.

owner

Pros:

i liked the most that it is easy to use and renting is quick.

Cons:

It' not working together with bokun software

customer

Comments: Great

Pros:

pros; website is easy to set up .Customer service is great

Cons:

Haven't seen any at this point.Everything has been helpful and work great

Easy rentals

Comments: Renting out hundreds of bikes every month means you need to keep things in order. Rentle really helps with that.

Pros:

Online rental is a killer feature! It helps us to keep focus on renting and taking care of bikes, not clicking icons and using the computers.

Cons:

Can't wait for the wordpress plugin to implement the booking process to our own web page.