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About Payoneer

Cross-border payment processing solution that enables businesses to manage global payments securely.

Learn more about Payoneer

Pros:

The service is very good, easy to use and already available in several languages.

Cons:

Next to no tech support. Inconsistent information on problem-solving, Found it difficult to set up an account also.

Payoneer ratings

Average score

Ease of Use
4.3
Customer Service
3.9
Features
4.2
Value for Money
4.0

Likelihood to recommend

7.9/ 10

Payoneer has an overall rating of 4.3 out 5 stars based on 724 user reviews on Capterra.

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Filter reviews (724)

Phyllis Wanjiku
Phyllis Wanjiku
Data Scientist in Türkiye
Verified LinkedIn User
Furniture, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Safest Online Money Transfer

5.0 8 months ago

Pros:

It is also easy to create an account and link to my local bank account if you live in countries other than the US. Getting online support is fast when you call internationally.

Cons:

When you wish to get immediate customer support, you must contact the call center.

Ana Clara
Administrative director in Brazil
Higher Education Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Payoneer: The best software

4.0 11 months ago

Comments: I like Payoneer. Thanks to it, I can receive my money for work on foreign platforms (and most of these platforms use it), in addition, I can be sure that my bank details are safe. The $20 fee is fair, in my opinion. And the more I use it, the more I like the non-bureaucratic ease of using the app.

Pros:

I definitely love Payoneer, because thanks to it I can receive payments from foreign companies in a more secure and non-bureaucratic way, as Payoneer is simple to use. The website/app interface is uncomplicated and intuitive, making it easy for a layman like me to use. And payments have a small fee, which makes it more advantageous than other platforms.

Cons:

I definitely love Payoneer, however, the customer support needs to be faster. Because when I enter some wrong information more than once, they block my account temporarily (I know this is for security), but when I contact support to clarify, most of the messages are automatic, and not from some real/human consultant to solve. This makes me irritated, it takes something that was supposed to be simpler.

Carlos Sebastian
Interpreter in Argentina
Telecommunications, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Awesome Payoneer!

5.0 2 months ago

Comments: Awesome and friendly user all the times.

Pros:

Friendly way to use it, no problems at all.

Cons:

Until now, more than 2 years using it, no complaints.

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Payoneer is most ugly, unreliable and stupid system I have ever work with

1.0 7 months ago

Comments: If you have the opportunity to use alternative services, forget about Payoneer, otherwise you will have a lot of troubles, pain and wasted time.
Payoneer sucks!

Pros:

Nothing, payoneer payment system is just sucks.

Cons:

The security system is paranoid, they force you to provide a bunch of documents (more than in a regular bank). The account is often blocked for strange reasons. It is impossible to make payments within the system (the stupidest limitation) Two-factor authentication does not work well; messages are often not sent, leaving you without access to your account at the most critical moment. Also, you are often forced to change your password, but since your account is blocked while changing the password, you have to solve this through the support service, which works very poorly

sarad
sarad
DIGITAL MARKETING EXPERT in UK
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Payoneer global payment solution

5.0 4 months ago

Comments: My overall experience with payoneer has been positive, I have used Payoneer for 2 years.

Pros:

I like its multiple payment method and its global reach. I can use it on my country Nepal as well as here In UK where i am living.

Cons:

currency converion fee is a bit high compared to others .

Abhijit
Abhijit
Freelancer in India
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Warning Warning Warning - DO NOT USE IT - Aweful Service

1.0 last year

Pros:

Nothing Nothing Nothing Nothing Nothing Nothing

Cons:

For a small business owner, freelancer who doesnt revieve money often via this app its no useful. They are going to charge you if you are not receving money. They took too much time to review payment and approve They charge 29.5 USD if you dont get money coming to your account. They should charge a small fee per transaction which Im happy to pay

Michael
Graphics designer in Ghana
Graphic Design Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

How Payoneer saved me from PayPal when I almost lost all my freelancing earnings

5.0 last year

Comments: Easy to send and receive money within and outside locally or internationally with your US bank account or peer to peer transactions between users

Pros:

Payoneer is easy to use, easy to set up. The security is high. You need to under go some security checking before you can use the service and that's good because of online scams and fraud

Cons:

The annual charges is too high and they used look into it, I use other e-wallet but Payoneer stood out. The charge is high but I am enjoying the platform.

Ibrahim
Ibrahim
OWNER in Türkiye
Verified LinkedIn User
Legal Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

An expensive alternative for Transferwise /Wise

2.0 last year

Pros:

Compared to other global payment processors there is no pro or advantage for using Payoneer

Cons:

It is slow, it is expensive and when you come across a problem rest assured that the actual support department does not care. the banking fees are much higher than competitors, their currency exchange rates are worse than actual mortar and brick banks...

Nizar
Data Steward in Tunisia
Pharmaceuticals, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

My Number 1 Choice Recieving/Sending money!

5.0 last year

Comments: Step by Step Payoneer became my Main and only way to recieve money and make online payments.

Pros:

It's easy to use , you don't have to go to a physical agency to create an account and get your card you can do everything online , it's fast and secure.

Cons:

There is a number of countries that you cannot deliver a physical card to, also some sites don't have the option of paying using Payoneer

Julian
Director of Engineering in Colombia
Design, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Payoneer user for 3 years

5.0 2 months ago

Comments: It has been great, easy to use, the rates to withdraw money to Latam are great.

Pros:

Easy to use, application is fast, intuitive.

Cons:

If something happens with physical card is hard to block. Transfer to bank accounts in the US it's expensive should have better rates and not a percentage of the money transfer.

Tracy
Sales Manager in US
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Payoneer: Fantabulous Online Payment Gateway

5.0 7 months ago

Comments: Sending and receiving online payments at a lower fee.

Pros:

Payoneer allows me to send and receive payments at ease for 24/7.

Cons:

Sometimes it declines to process credit and debit cards.

Vivek
Vivek
Founder in India
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Payoneer: Your Trusted Partner for Secure and Seamless Cross-Border Payments

5.0 8 months ago

Comments: Payoneer allows users to withdraw funds to their local bank accounts or prepaid Mastercard, providing flexibility and convenience. Users can transfer funds between Payoneer accounts quickly and securely, enabling efficient financial management across different currencies and accounts.

Pros:

Seamless cross-border payment solutions Flexible withdrawal options and currency conversions Integration with popular marketplaces and platforms Secure and compliant financial services Responsive customer support and extensive knowledge base

Cons:

Fees may vary depending on the type of transaction and currency conversion rates Verification and approval processes may take time for new users. Limited availability in certain countries or regions compared to other payment providers

Verified Reviewer
Verified LinkedIn User
Design, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Payoneer Review

5.0 last year

Pros:

The fact that I can receive multi currencies from any part of the world is thrilling.I can receive payments from various marketplaces (which include KDP) and also get paid by clients from freelancing sites in their desired currency especially in situations where PayPal options aren't considered or available.Payoneer instantly creates a bank account for me in US (where as I'm not a US citizen) and I can receive payments globally.

Cons:

In as much as payoneer is a great transaction tool, getting it all set up and running is pretty stressful.Even after registering with them and verifying my email, I couldn't get access to the bank details they created for me.I had to go to the website (initially I was using the app) to lay complaints and that was when I found out I couldn't get access to my bank details unless I've received payments of up to 50 USD.Honestly I didn't like the outcome.The bank details contains a routing number with which I could receive payments but I couldn't get access to it unless I've received a deposit and there was possibly no way I could receive any deposits without a routing number.Another payoneer user deposited 50USD to my payoneer account and that was how I got access to my bank details.I honestly suggest if the feature can be adjusted because sincerely speaking, the whole procedure was exhilarating and some users might end up not using payoneer but go for other options.

Verified Reviewer
Verified LinkedIn User
Online Media, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great way to get paid internationally

5.0 6 months ago

Comments: Generally very satisfied with the service.

Pros:

There are no payment fees if both you and your client are on Payoneer. Also, you can get debit cards in three currencies, so you can access your funds directly, without the need for wiring them to your local bank account.

Cons:

I didn’t like that the mobile app is limited compared to the web version.

Amy
Talent Acquisition Manager in US
Food & Beverages, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Payment processing made easy

5.0 9 months ago

Pros:

It's capable of handling payment to countless counties with ease, I'm impressed with how flexible it is with supporting various currencies and also the speed when i do transfers.

Cons:

It's security is great but can be annoying at times because I'm usually made to sign in again when i use it on the web, I find it's user interface a bit outdated and could do with some aesthetic innovations.

Ibrahim
Ibrahim
Assistant Relationship Manager in Egypt
Verified LinkedIn User
Banking, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Amazing virtual banking services

5.0 last year

Comments: The app is smooth and I keep using it on a weekly basis. I faced a delay in a payment once but the customer service helped me through it and they were very welcoming and they processed my payment quickly.

Pros:

I used payoneer 2 years ago for an outbound transaction and I was shocked by the reliability of this online bank. As a banker I know that only few online banks around the world who are really trusted and fast and since then I decided to continue using this online bank in any outbound transaction. It’s not complicated at all it’s simple, fast and reliable

Cons:

The only negative comment is that it’s a bit expensive in commissions but for me the most important thing is reliability honestly

Mariano
Mariano
CEO in Argentina
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Love Payoneer

5.0 last year

Comments: Payoneer is the best wallet I ever use.

Pros:

I love to receive money from all over the world and I have a debit card to use it.

Cons:

At first glance is a little bit oldie the design.

John
John
Lead consultant in Kenya
Verified LinkedIn User
Environmental Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Why payoneer

5.0 last year

Pros:

The payment processing is fast and the rates are good as compared to other payment processing platforms

Cons:

Isn't as versatile as other softwares that has a range of products ans softwares

Julian
Website Design Freelancer in South Africa
Design, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Core services are not guaranteed!

2.0 last year

Comments: Don't sign up, this is a scam!!! Don't pay the registration fee!I opened an account to be able to get funds from Europe. But when trying to add a payer, the system would not allow me stating that it did not support this feature currently. The support team were unhelpful and could not assist and did not even reply to my queries. I then closed my account and requested a refund for the registration but they will not provide refunds for services they incorrectly say they can provide, but cannot!!

Pros:

The branding looks attractive and convincing.

Cons:

Their core service is not guaranteed, you need to pay a registration fee and although their service doesn't work as advertised, there are no refunds. I opened an account to be able to get funds from Europe. But when trying to add a payer, the system would not allow me stating that it did not support this feature currently. Cannot get registration money back - Nowhere does it say this before registering.

razakou
razakou
Student in Togo
Verified LinkedIn User
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Safe payements software

5.0 2 years ago

Pros:

It is a safe and trust software where online payements comes everyday.

Cons:

The software is difficult to use for some people.

Souleymane
Souleymane
Training assistant in Mauritania
Verified LinkedIn User
Mining & Metals, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A highly secure and sophisticated online payment platform.

5.0 last year

Comments: Payoneer is at your disposal for your international online payments, secure transactions, and more. Payoneer also integrates with third-party platforms such as Upwork, Airbnb, Amazon, and more. The chat support is also a well-organized and responsive service.

Pros:

What I really like about Payoneer is that it's a platform that enables international payments, making it easier for businesses and professionals worldwide to transact. Payoneer offers a linked prepaid debit card that you can use wherever you want. The security measures at Payoneer are flawless, with transaction monitoring and authentication in place.

Cons:

For me, there may not be any negatives about Payoneer except perhaps the transaction fees, which can sometimes be slightly higher than average for bank transfers, and that's normal.

Naum
Naum
Developer in North Macedonia
Verified LinkedIn User
Program Development, Self Employed
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Worst Company

1.0 last year

Comments: I would not recommend payoneer to anyone.
You never know when they will decide to block you. Without any reason.
I have been their customer for more than 8 years. Never done anything against their rules, yet they have simply closed my account, i tried to reach to them many times. All i was receiving was a generic answer that something was wrong, but they can not tell what it was!??
So they dont know why they blocked me, but they are blocking me.
DONT use them if u dont need!!! You may stay without your money!
Stay away from payoneer!

Pros:

I like the simplicity when receiving money

Cons:

Very poor customer care! Their responses are generic

Raj
Raj
software developer in India
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

One of the best international payment gateway to receive and send money.

5.0 last year

Comments: overall very good experience with the payoneer. it is the best payement method to transfer money.

Pros:

Payoneer is one of the best international payment gateways to transfer and receive money from one country to another country. It is very easy to use and easy to send and receive money. It has auto withdrawn payment system. In Payoneer we can add up to 14 bank Account to withdraw money.

Cons:

All things are good in Payonner but some few change are one of the payment receive in bank account take time to transfer and they take annual fee to open the account.

David
Supervisor in Nigeria
Arts & Crafts, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Payoneer review

4.0 9 months ago

Comments: I always have good experience with Payoneer, that's why I love saving my money there because is so secure and good

Pros:

What I like must service and the security, Payoneer is so secure and the service is good and amazing

Cons:

First the security and the service and withdrawing from Payoneer is amazing and sweet

Mpho
Director in South Africa
Mining & Metals, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Honest opinion

5.0 last year

Comments: It is a beautiful service that is flexible and speedy. I love it

Pros:

That it is easy to link it with local banks. I say this as i opened PayPal forst and i struggled to link money from paypal to my local account. With Payoneer i dojt even have to visit branch and ask for unnesesary authorization letterd

Cons:

Nothing. Besides that it can do with pushing to be available in more spaces when it comes to onlibe payments. Many shops wont tske payment from Payoneer.