18 years helping Canadian businesses
choose better software
About SKU IQ
Inventory management software that enables retailers to synchronize their Point-of-Sale with their eCommerce system quickly & easily.
Their software is very easy to use and implement. Furthermore it gives me data on top products and brands which can be easily compared with POS and Ecommerce.
I didn’t find most of it hard. I guess I had to delete some repeaters manually but that’s it.
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Filter reviews (168)
SKU IQ, Thank you!
Comments: We've solved the problem of keeping our inventory synced between our retail store and e-commerce.
Pros:
We've been using this app for about a year now. I really like the WooCommerce to Clover integration! This has helped us keep our inventory synced and my boss is happy.
Cons:
There isn't an integration available for our shipping software. I would like to see a ShipStation integration soon!
skuIQ Response
3 years ago
Thank you so much for your feedback! We will add ShipStation to our list of integration requests!
Alternatives Considered:
Lullaleisure Tiktok Shop
Pros:
Your alls customer service is off the charts in my experience so far. I message your live chat and was quickly put onto a google meet with [sensitive content hidden] from your team where we had a nearly hour long set up meeting that eventually was able to get my tiktok data to sync with Shopify. I had been dealing with this issue for 3-4 days at this point so it was a huge relief to speak to a real person and have the help I needed to get this set up.
Cons:
So far nothing, to be honest. I have only been using it for a few hours though. I guess a 24 hour live chat box would be nice but 8-4pm MT is still very good.
skuIQ Response
last year
Thank you for sharing your experience with SKU IQ! We're delighted to hear that our customer service exceeded your expectations. It's great to know that our team was able to address your concerns during the Google Meet setup meeting and assist you in syncing your TikTok data with Shopify. We appreciate your feedback on the live chat hours, and we'll certainly take it into consideration for future improvements. If you ever have more questions or need assistance, please don't hesitate to reach out. We're here to support you on your journey with SKU IQ. Thank you for choosing SKU IQ, and we're thrilled to be part of your success!
Honestly the most frustrating program I have tried to purchase to date
Comments:
Absolutely horrific.
I honestly thought that I had found the answer to all of my prayers with this but it has been nothing but a burden to me.
Pros:
They were very happy to take my money. Overall the dashboard appears easy to use, the information isnt overwhelming. For such a simple program you would expect it to work.
Cons:
They say they have a turnaround time of about 48 hours for their customer service. I would often wait between 5 and 10 days for a response. I am waiting now for 4 weeks to have an issue resolved which prohibits the basic functionality of the program, to connect square and squarespace, and no matter how many times i tried to follow up with the company, i got nothing until i went ahead and booked myself in for a 'demo'. Suddenly my emails started getting answered. But the answer was "there is an issue as to why your products cannot be pushed from one platform to another and we have no ETA on the fix". It doesnt matter that I am losing sales revenue from not being able to have an online store.
skuIQ Response
7 months ago
We sincerely apologize for the frustrating experience you’ve had with SKU IQ. Your feedback is important to us, and we regret that our service did not meet your expectations. The issue you encountered required escalation to our development team, which unfortunately led to additional delays. We understand the critical nature of having your platforms connected smoothly and are sorry for the impact this had on your ability to manage your online store effectively. Please know that we are committed to improving our service and responsiveness. If you are open to it, we would like hear your story in detail so that we may learn and improve our processes. Please reach out directly to [email protected] with any further details you'd be willing to provide. Thank you for bringing this matter to our attention. We value all feedback, but especially the feedback around where we missed the mark - we aim to do better in the future.
SEEMLESS and QUICK Transition
Comments: We could not run our business without SkuIQ. They made the process SEEMLESS when we transitioned our shopify store to Tiktok shop. The support team was so helpful and quick to respond to any questions. Savia highly recommends Sku IQ
Pros:
Very easy to use! They connected tiktok and shopify so seemlessly.
Cons:
Some of the items have to be very exact in-order to connect but the team were very helpful directing me and assisting me.
skuIQ Response
2 months ago
Thank you so much for your wonderful review! We’re thrilled to hear that the transition from Shopify to TikTok Shop was seamless and that SKU IQ has been essential for your business. It’s great to know that our support team was able to assist you quickly and effectively. We also appreciate your feedback about the need for precision in connecting some items. We're always working to make the process as smooth as possible, and we’re grateful that our team was able to guide you through it. Thank you for recommending SKU IQ! If you ever need further assistance, don’t hesitate to reach out—we’re here to support you and your business.
Survey SKU IQ
Comments: My overall experience with SKU IQ has been great ! The lady that reached out to me was very nice and helpful. She was very kind and patient and answered all of my questions.
Pros:
I like that it works seem-less to configure to plat forms together .
Cons:
I don't like the pricing even tho I get a discount because of wix. I still think $30 is a little steep.
skuIQ Response
2 months ago
Thank you for the fantastic review! 😊 We’re so glad to hear that SKU IQ has been easy to configure and has helped connect your platforms seamlessly. It’s also wonderful to hear that our team member provided the kind of helpful and patient support you deserve. We appreciate your thoughts on pricing, and we understand that balancing value with cost is important. We’ll continue to review and improve our offerings to ensure we’re providing the best possible service at a fair price. Thank you for choosing SKU IQ, and we look forward to continuing to support your business! If you have any more questions or need further assistance, don’t hesitate to reach out.
SKU IQ Review
Comments: For the most part it works, when it doesn't it is very annoying because I have to consult a support member to do things on the back end. They are always helpful but I should be able to have access to the features needed to fix it myself.
Pros:
It allows us to keep a more accurate live inventory
Cons:
Adding to an existing matrix often does not work.
skuIQ Response
5 months ago
Thank you for your feedback and for being a loyal customer of SKU IQ for over two years. We appreciate you taking the time to share your experience, and we’re glad that SKU IQ helps keep your live inventory more accurate. We apologize for the frustration you’ve encountered when adding to an existing matrix. It’s important to us that our users have full access to the features they need without needing to consult support for routine tasks. We are actively working on improvements to make these processes more seamless and user-friendly. In the meantime, we’re happy to hear that our support team has been helpful, though we understand the importance of giving you more control. If you have any further feedback or specific issues you’d like addressed, please feel free to reach out to us directly. We’re committed to continuously improving your experience.
TESHANIE IS AWESOME
Pros:
TESHANIE and her helpful customer service.
Cons:
i dont like that it doesnt talk both ways but thats not a big deal
skuIQ Response
7 months ago
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that Teshanie provided you with exceptional customer service—she truly is awesome! We understand your point about the two-way communication, and we appreciate your feedback. We're always looking for ways to improve, so your comments are invaluable. It’s great to know that our flat fee structure was a deciding factor for you as well. If you ever have any more questions or need further assistance, we’re here to help!
Great tool for Lightspeed & Wix
Comments: Really smooth to setup and happy with the service.
Pros:
Easy to connect services and support team is great.
Cons:
It would be great to have bi-directional sync for all elements.
skuIQ Response
2 months ago
Thank you for the glowing review and for sharing your experience with SKU IQ! We’re thrilled to hear that connecting Lightspeed and Wix was easy for you and that you had a positive experience with our support team. We truly appreciate your feedback about bi-directional sync for all elements. We're always working to improve our features and expand our capabilities, and your input helps us prioritize what matters most to our users. If there’s anything more we can do to enhance your experience, don’t hesitate to reach out. Thanks again for choosing SKU IQ—we’re excited to continue supporting your business!
Essential Tool for our SMB
Comments: Overall it has been extremely pleasant, and the customer service is Top Notch!
Pros:
Ability to link Square with our BigCommerce account is a huge plus! It allows us the flexibility of having the same information across all of our online platforms, it's a gamechanger!
Cons:
The pricing could be a bit more friendly in my opinion but I suppose that's just the cost of doing business.
skuIQ Response
2 months ago
Thank you for the excellent review! We’re thrilled to hear that SKU IQ’s ability to link Square with your BigCommerce account has been a game-changer for your business. We’re committed to making the process as seamless as possible, and it’s great to know that we’ve been able to deliver that for you. We also appreciate your thoughts on pricing, and we understand that balancing cost with value is important. Your feedback will certainly help us continue improving. It’s fantastic to hear that you’ve had a pleasant experience with both the product and our customer service. If you need any further assistance, don’t hesitate to reach out—we’re always here to help!
BEST EVER!
Comments: I am looking forward to continuing to use this platform.
Pros:
I loved [sensitive content hidden] customer service. She was impeccable!
Cons:
I loved everything! I do not have any cons.
SKU IQ: My Perfect Ally for Business Success
Comments: It has been excellent. There were problems but they always solved them.
Pros:
Spanish support. The customer service team has always been very fast.
Cons:
They do not have support by phone calls (Sometimes it is necessary, especially when an integration fails)
skuIQ Response
last year
Thank you for your positive feedback! We're delighted to be your perfect ally for business success. We appreciate your recognition of our Spanish support and the fast response times from our customer service team. We understand the importance of different support channels, including phone calls, and we appreciate your feedback on this. We're continuously working to enhance our support options to better meet our users' needs. If you ever encounter any further issues or have additional feedback, please feel free to reach out. We're here to support your business, and we're grateful for your trust in SKU IQ!
Getting started with SKU IQ
Comments: [sensitive content hidden] has been most helpful. I appreciated getting to speak with him to get set up
Pros:
[sensitive content hidden] has helped us set up SKU IQ and we are excited about getting started.
Cons:
Not sure yet but i am looking forward to using the product
skuIQ Response
7 months ago
Thank you for your positive review! We’re thrilled to hear that you’re excited about getting started with SKU IQ and that [sensitive content hidden] has been helpful in setting up the product. We’re glad to know that the initial experience has been smooth, and we appreciate your enthusiasm for exploring SKU IQ further. If you have any questions or need assistance as you continue to use the product, please don’t hesitate to reach out. We’re here to support you and ensure you have a successful experience. Thank you for choosing SKU IQ, and we look forward to working with you!
Totally recommend
Pros:
I was a little lost at first but they jumped right on with me and walked me through the process. She was very understanding, kind, and patient
Cons:
Nothing. I felt a little lost but they helped me through the process and made it all understandable
skuIQ Response
last year
Thank you for recommending us! We're delighted to hear that our team jumped right in to assist you, providing understanding, kindness, and patience during the process. We're here to make sure you feel supported and comfortable as you navigate our platform. If you ever have more questions or if there's anything else we can help you with, please feel free to reach out. We appreciate your positive feedback and thank you for choosing SKU IQ!
Why you SHOULD TRY SKU IQ
Comments: Overall, I am 100% satisfied with SKU IQ and will recommend to my other boutique friends
Pros:
The inventory management and the syncing to all of my platforms is the reason I tried and now I am addicted. I can't live without it.
Cons:
I haven't tried the report system yet, but I hope to try that soon
skuIQ Response
2 years ago
We're thrilled to hear that you've found SKU IQ's inventory management and synchronization to be addictive and indispensable for your business. When you get a chance to try the report system, we hope you find it equally valuable. We greatly appreciate your recommendation to your boutique friends. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ, and we're delighted to have you as a satisfied customer!
It's so easy and I would definitely recommend
Comments: Amazing, so easy and quick with all I needed
Pros:
It's ease of use and customer support, and I would definitely recommend
Cons:
nothing, it worked great and I would definitely recommend
skuIQ Response
last year
Thank you for your concise and positive review! We're delighted to hear that SKU IQ's ease of use and customer support have met your expectations. Your recommendation means a lot to us. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. We're here to help!
Why your small business needs this
Comments: My overall experience has been great. I appreciate the service they provided the call they made with me the ease of use for the website as well as the mobile use. I’m very pleased with this service.
Pros:
What I like most about SKU IQ is that they have the functions that I need inventory management inventory control, and inventory. Tracking allows me to create the IDs for my product and then also communicate between my website and my POS. It also tracks my inventory to let me know if I need to get more inventory or if I’m low on inventory I just love the features it has to allow me to run my business, smoothly, efficiently and professionally.
Cons:
I think the only thing I at least liked about it Was having to wait for my SKUs to upload and download isn’t to reach 100% in the system but we live in this world of instant gratification, so it’s just something I need to work on personally
skuIQ Response
2 years ago
We're delighted to hear that SKU IQ has been such a valuable asset for your small business, providing the inventory management and tracking functions you need to run your business smoothly and professionally. Your understanding about the upload and download time is appreciated, and we're always working to improve the speed and efficiency of our processes. It's great to know that you've had a great overall experience with our service, including the call and ease of use on both the website and mobile. If you ever have more suggestions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ, and we're pleased to have you as a satisfied customer!
Easy to use and great customer service!
Pros:
The platform was very simple to use. We used SKU IQ to sync our Shopify products with TikTok Shop. Once I had all of our products loaded in and edited, I scheduled a quick call with the customer service team and they were extremely helpful and clear in explaining next steps to get everything finalized and live.
Cons:
No real cons! Everything was very intuitive and simple to use, and when I did have a question, the team was very quick and responsive.
skuIQ Response
last year
Thank you for sharing your positive experience with SKU IQ! We're thrilled to hear that our platform was easy to use and that you found it intuitive for syncing your Shopify products with TikTok Shop. It's great to know that your interaction with our customer service team was helpful and clear, and we appreciate your feedback on their responsiveness. We're committed to providing a seamless experience, and your satisfaction is our priority.
EM Cosmetics Review
Pros:
It was easy to synch with our Shopify product feed for the initial setup and thereafter. The dashboard is easy to use and gives micro and macro views of our data.
Cons:
Transitioning from the trial to the paid version took longer than anticipated.
skuIQ Response
2 years ago
We're delighted to hear that SKU IQ made it easy for you to sync with your Shopify product feed and that you find the dashboard easy to use with comprehensive data views. We appreciate your feedback regarding the transition from the trial to the paid version, and we'll continue to work on improving the process. If you ever have more suggestions or encounter any issues in the future, please feel free to reach out. Thank you for choosing SKU IQ!
Excellent Customer service
Pros:
I had an outstanding customer service experience today at SKU IQ, all thanks to [sensitive content hidden]. Her exceptional assistance and dedication made the entire process seamless and hassle-free. I was thoroughly impressed by her willingness to go above and beyond to help me resolve my issues and get my TikTok shop up and running in no time.From the moment I reached out to SKU IQ, [sensitive content hidden] made me feel valued as a customer. She was incredibly knowledgeable about the platform and guided me through each step with expertise. Her patience and clear communication style were instrumental in helping me understand the intricacies of setting up my shop.What truly stood out was [sensitive content hidden] willingness to invest additional effort to ensure my success. She proactively offered useful tips and insights to optimize my TikTok shop, which went beyond my expectations. Her attention to detail and genuine enthusiasm to assist me were truly commendable.Throughout the process, [sensitive content hidden] remained patient, understanding, and supportive. She addressed all my queries promptly and professionally, making me feel heard and valued as a customer. Her dedication to providing outstanding customer service is truly a testament to her exceptional skills and commitment.Thanks to [sensitive content hidden] efforts, my TikTok shop was up and running smoothly in no time. it has been an absolute pleasure working with her. Her exceptional customer service has left a lasting impression me
Cons:
You hav to pay to upload more than 10 items
skuIQ Response
2 years ago
Thank you for sharing your review of SKU IQ! We're thrilled to hear about your outstanding customer service experience, thanks to the exceptional assistance and dedication of our team member, [Sensitive Content Hidden]. We're delighted that [Sensitive Content Hidden] went above and beyond to make the entire process of setting up your TikTok shop seamless and hassle-free. It's wonderful to hear that she made you feel valued as a customer, providing expert guidance and patiently addressing all your queries. We're glad she exceeded your expectations by offering useful tips and insights to optimize your TikTok shop. We understand that the cost associated with uploading more than 10 items can be a concern. Our pricing structure is designed to support our ongoing development efforts and ensure the provision of high-quality service. However, we appreciate your feedback, and we're continuously exploring ways to provide flexible options that meet the needs of our users.
Easy for TikTok <> Shopify integration
Pros:
Their team was there from the jump and easy to work with. The sync-ing process was quick and easy.
Cons:
Tik Tok Seller center requires a lot of manual entry AFTER the SKU IQ process. It would be nice to expedite / automate that side as well.
skuIQ Response
last year
Thank you for your review! We're glad to hear that SKU IQ made TikTok <> Shopify integration easy for you. Your feedback about the manual entry required in TikTok Seller Center is duly noted, and we'll continue to work on improving the automation process. We appreciate your trust in SKU IQ and your comparison to similar options. If you have any more suggestions or need further assistance, please don't hesitate to reach out. We're here to support your integration efforts!
Saves you so much time
Comments: It's been really good. I really have issues and when i do it's gets taken care of. Regardless if i respond. If they see something wrong they go in and fix it.
Pros:
I love home much time they saved me by syncing my products automatically from my shopify store to Tiktok shop
Cons:
Probably the customer service response time. However they are really good at resolving the issues.
skuIQ Response
2 years ago
We're thrilled to hear that SKU IQ has saved you a lot of time by automating the syncing of your products between Shopify and TikTok Shop. Your feedback on customer service response time is appreciated, and we're dedicated to resolving any issues efficiently. We're here to provide continuous support, so if you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!
DV Clothes
Comments: So far, is good.
Pros:
Easy to install at first but it is challenging to finally make it work with the TikTok Shop.
Cons:
Can't upload all products at once just every 50 items
skuIQ Response
2 years ago
We appreciate your feedback regarding SKU IQ. It's good to hear that the installation was easy, but we understand that some challenges arose when trying to make it work with TikTok Shop. We're continuously working to improve our app, and your input is valuable. If you have more suggestions or encounter any issues in the future, please don't hesitate to reach out. Thank you for using SKU IQ!
Great for added products in Bulk to TikTok Shop!
Comments: Good experience so far
Pros:
The ease of bulk uploading products for commerce partners
Cons:
So far only annoying function is the limit to bulk uploads at a time
skuIQ Response
2 years ago
Thank you for sharing your experience with SKU IQ. We're pleased to hear that you find it great for bulk uploading products to TikTok Shop and that the process is easy. Your feedback about the limitation on bulk uploads is noted, and we'll continue working to improve the app. We're glad to know you've had a good experience overall. If you have more suggestions or encounter any issues in the future, please feel free to reach out. We're here to assist you. Thank you for choosing SKU IQ!
The best most efficient way to keep me organized and get sales on tiktok shop
Comments: Its been amazing quick easy and efficient
Pros:
the ease and the customer service they thought me all i needed to know and walked me through the process in less then an hour
Cons:
nothing so far I actually havent had any inconvenience
skuIQ Response
2 years ago
We're thrilled to hear that SKU IQ has been the best and most efficient way to keep you organized and drive sales on TikTok Shop. It's fantastic that our customer service team was able to provide you with the guidance and support you needed in such a short time. We're delighted to know that you haven't encountered any inconveniences, and we'll continue to provide you with a quick, easy, and efficient experience. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ!
Highly Recommend SKU IQ
Comments: My experience has been fabulous. I worked with [sensitive content hidden] who has been so helpful in the setting up process.
Pros:
I like that they reached out to me to set up a time to get the process started. Their communication and follow up is why I chose them.
Cons:
I can't say at this point that I have a complaint about their services.
skuIQ Response
2 years ago
We're thrilled to hear about your fabulous experience with SKU IQ and the positive impression made by our communication and follow-up. It's great to know that our proactive approach in reaching out and assisting with the setup process played a key role in your decision. If you ever have more questions or need further assistance, please feel free to reach out. Thank you for choosing SKU IQ!
