--- description: Learn more about Matter pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Matter Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/30817/employee-engagement/software) > [Matter](/software/186291/matter) # Matter Canonical: https://www.capterra.ca/software/186291/matter Page: 1 / 16\ Next: [Next page](https://www.capterra.ca/software/186291/matter?page=2) > Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams\! ๐Ÿ’œ > > Verdict: Rated **4.6/5** by 379 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Matter? Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams\! ๐Ÿ’œ โœ… Free Plan โœ… Free 14-Day Trial โœ… No Credit Card Required ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 379 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Matter - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pro includes: โœ… Weekly team Feedback Friday โœ… Kudos cards (9 templates) โœ… Custom kudos (e.g., company values) โœ… Global gift card + donation rewards โœ… Custom rewards (e.g., company swag) โœ… Admin analytics โœ… Skill-based feedback surveys โœ… Recurring continuous feedback โœ… Automated birthdays + work anniversaries celebrations โœ… Priority support via email \& Intercom โœ… Multi-channel support (e.g., timezones) โœ… Single sign-on (SSO) support - **Target Audience**: Self Employed, 2โ€“10, 11โ€“50, 51โ€“200, 201โ€“500, 501โ€“1,000, 1,001โ€“5,000, 5,001โ€“10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Action Management - Activity Dashboard - Benchmarking - Chat/Messaging - Commenting/Notes - Continuous Feedback - Dashboard Software - Employee Database - Employee Recognition Software - Engagement Tracking - Feedback Management - Goal Management - Goal Setting/Tracking - Manager-to-Employee Recognition - Nominations - Peer-to-Peer Recognition - Performance Management - Performance Review Management - Progress Tracking - Pulse Surveys - Question Library - Reporting/Analytics - Rewards Catalog - Self Service Portal - Surveys & Feedback - eCards ## Integrations (19 total) - ADP DataCloud - BambooHR - Gusto - Justworks - Microsoft Teams - Namely - Paycom - Paycor - Paylocity - Personio - Rippling - SAP SuccessFactors HCM - SAP SuccessFactors Work Zone - Sage HR Online - Slack ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software) ## Related Categories - [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software) - [360 Degree Feedback Software](https://www.capterra.ca/directory/30666/360-degree-feedback/software) - [Employee Recognition Software](https://www.capterra.ca/directory/30818/employee-recognition/software) ## Alternatives 1. [Guusto](https://www.capterra.ca/software/186209/guusto) โ€” 4.9/5 (3494 reviews) 2. [Awardco](https://www.capterra.ca/software/140428/awardco-employee-performance) โ€” 4.9/5 (4847 reviews) 3. [Bucketlist](https://www.capterra.ca/software/170710/bucketlist) โ€” 4.9/5 (737 reviews) 4. [Achievers](https://www.capterra.ca/software/129232/employee-success-platform) โ€” 4.8/5 (2909 reviews) 5. [Vantage Circle](https://www.capterra.ca/software/167264/vantage-circle) โ€” 4.7/5 (5123 reviews) ## Reviews ### "Remote first? Matter matters" โ€” 5.0/5 > **Matt** | *May 24, 2024* | Internet | Recommendation rating: 9.0/10 > > **Pros**: For a remote-first company, Matter encourages engagement and peer recognition among team members. It also supports the management team taking the pulse of how people are feeling and what they are thinking about. > > **Cons**: It can be a little pushy to get responses. This might be a configuration option though. > > I wasn't sure at first since I hadn't used a system like this before. But now that I've used it for over a year I think it's really valuable. Getting folks to think slightly larger than themselves through peer recognition and surveys helps a remote-first team stay connected. ----- ### "Matter Matters\!" โ€” 5.0/5 > **Brianne** | *January 8, 2025* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Love the positivity it promotes with in an organization. You get encouraged by your team and it helps to foster a positive family like work envoirnment. > > **Cons**: Not everyone gets involved so I would love that more. I think this is pretty great so I do not really have anything to not like about Matter. > > I think it is great. You get to give and hear positive feedback and especially working remotely, this helps foster a team/ family environment. I have never experienced this before and I LOVE that we have this in our company. ----- ### "Creative Director" โ€” 5.0/5 > **Ashley** | *December 18, 2024* | Graphic Design Software | Recommendation rating: 9.0/10 > > **Pros**: creates a positive environment Birthdays and anniversaries are never missed > > **Cons**: when people reward for minor tasks - takes away from the recognition > > Very positive experience Great interaction ----- ### "Feedback Matters" โ€” 4.0/5 > **Harsukh** | *December 12, 2024* | Media Production | Recommendation rating: 7.0/10 > > **Pros**: The ability to congratulate team members and reward them. > > **Cons**: There isn't anything that I dislike about Matter, maybe just more reward redemption options. ----- ### "Not optimized for privacy focused users. Not compatible with browser." โ€” 1.0/5 > **David** | *May 6, 2026* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: I was never able to use it. It doesn't support browser or privacy sensitive users. I am therefore unable to provide an accurate level of feedback because I could never try it. > > **Cons**: No browser support. I was never able to use the product while my co-workers did. It lowers morale knowing I had to choose between my own privacy and being able to share gratitude with my coworkers. I refuse to sacrifice my rights to privacy. > > I was extremely disappointed with the product. Not being able to ever use it, forced to use a "teams app" which I despise teams apps. No browser support, and it doesn't respect privacy / lots of tracking elements which is why I couldn't use it. I was happy when our company decided to move to a different product so I could finally participate with my coworkers. We shouldn't have to choose between privacy and sharing feedback/gratitude with our peers. You should remove your tracking capabilities and make it a GOOD "USER" experience. ----- Page: 1 / 16\ Next: [Next page](https://www.capterra.ca/software/186291/matter?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/186291/matter) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data