--- description: Learn more about DocTract pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DocTract Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Policy Management Software](/directory/30846/policy-management/software) > [DocTract](/software/184908/doctract) # DocTract Canonical: https://www.capterra.ca/software/184908/doctract Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/184908/doctract?page=2) > Cloud-based and AI-powered software that streamlines policy creation, approval, and tracking to improve efficiency and collaboration. > > Verdict: Rated **5.0/5** by 46 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DocTract? DocTract is used by healthcare organizations, educational institutions, financial services companies, manufacturers, government agencies, nonprofits, and compliance departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 46 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: DocTract - **Location**: Farmington Hills, US - **Founded**: 2018 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Finland, France, Germany, Ireland, Netherlands, New Zealand, Norway, Portugal, South Africa, Sweden, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Archiving & Retention - Assessment Management - Attestation - Audit Management - Audit Trail - Change Management Software - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Customizable Templates - Document Check-in/Check-out - Document Classification - Document Management Software - Document Review - Document Storage - Electronic Signature - File Sharing Software - Full Text Search - Monitoring - Policy Creation - Policy Management Software - Reporting & Statistics - Revision History - Risk Management Software - Search/Filter - Single Sign On Software - Third-Party Integrations - Version Comparison - Version Control - Version Rollback - Workflow Management Software ## Integrations (4 total) - Google Docs - Microsoft 365 - Microsoft Entra ID - Okta ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Policy Management Software](https://www.capterra.ca/directory/30846/policy-management/software) ## Related Categories - [Governance, Risk and Compliance (GRC) Software](https://www.capterra.ca/directory/30656/grc/software) - [Policy Management Software](https://www.capterra.ca/directory/30846/policy-management/software) - [Assisted Living Software](https://www.capterra.ca/directory/10034/assisted-living/software) - [EHS Management Software](https://www.capterra.ca/directory/10015/ehs-management/software) - [Document Management Software](https://www.capterra.ca/directory/30063/document-management/software) ## Alternatives 1. 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We have found since changing over that it was easy because the two systems were quite similar, however Doc Tract has a far more advanced search ability for content in the policies, we've had amazing customer support through the process of setting up, training us, and a friendly check in on how we are doing. We were able to easily set up staff to use the system, train them with the tools we were provided and had everyone up and running within a 2 month span. Staff have expressed to us that they love it, they love that its accessible when they are out in the community and need to refer to a policy or procedure when providing service so this has truly been a win for us and given everyone's tight budgets this was totally affordable in comparison to what we were paying in the US. > > **Cons**: The only issue I have is that when you are transferring over your policies when you are setting the effective date of when they are created. So it automatically generates the renew date based on the duration you have it set. I understand there is an override section however, we had several policies that were past due and i was unable to set that date because it was in the past. I wish the date fields were a little more flexible for that. One more thing... When a policy goes to revise and you open it in word, i wish it would automatically track changes. I have a few 'owners' of the policies who constantly forget to trigger that and end up changing the whole document and not knowing what is new and what is old or revised unless i compare and highlight it myself. So just having it set to automatically open the draft document as tracking changes would be AMAZING\!\! > > Overall we are extremely happy with DocTract. It has been such an easy tool to transfer our policy management to, and across the agency I have consistently received positive feedback which is what you want to hear when you introduce something new like this. We are also very appreciative of the team who worked with us. \[sensitive content hidden\] was very patient and a great support. ----- ### "DocTract has provided the control and oversight of our policy library." — 5.0/5 > **Jane** | *September 25, 2025* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: AtriCure, Inc., has been using DocTract for 1-2 years, and it has been a fantastic addition to our policy management program. Our internal customers have found the user interface incredibly easy to navigate, making their experience with the portal categories seamless and enjoyable. We especially appreciate the search function. Launching the international local language option for portal categories has facilitated our global operations. From an administrative perspective, DocTract has proven to be a breeze. The system is intuitive and user-friendly, which has significantly streamlined our processes. The automatic version control and reminder emails are particularly useful, ensuring that document reviews are timely and never forgotten. Moreover, DocTract's customer service has been outstanding, They are always available for a face-to-face meeting to help us walk through any questions or issues. > > **Cons**: Sometimes the written job aids did not address our specific needs, but we were always able to clarify our questions through direct calls with their customer support line. > > Overall, we are extremely pleased with the decision to integrate DocTract into our operations. The combination of a user-friendly interface and efficient administrative features have made a significant positive impact on our workflow. We do feel that we are getting value for our money compared to other systems that we reviewed. ----- ### "Easy to use platform with great support" — 5.0/5 > **Verified Reviewer** | *August 18, 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: A plug \& play platform that makes policy management simple. We can personalize the layout, create attestation to confirm that employees have read the policies, version control and templates. > > **Cons**: The background setup can be a bit daunting, but the training sessions helped ensure that we were set up for success from the outset. > > Overall, a positive experience with comprehensive support from the initial information request throughout training and into account maintenance. The DocTract team is well-versed in the product and professional, while always being responsive to questions. ----- ### "A clear choice for an elevated document management experience" — 5.0/5 > **Abby** | *September 20, 2024* | Banking | Recommendation rating: 10.0/10 > > **Pros**: From the first demonstration, DocTract provided an elevated experience for both administrators and employees and was the clear choice for customization and document management. In the ever-changing regulatory landscape, it is reassuring that our technology allows us to keep both our policies and supporting documents up to date and easy to use for our employees. A key feature for our institution is the audit trail, this allows an organization of our size follow and understand the policy changes, when they were made and by whom. > > **Cons**: Although we had some items on our wish list that weren’t necessarily available at the time of launch, DocTract has been open and amenable to our requests and suggestions and keeps us updated on any new developments. > > Our financial institution was looking for a modern, easy to use, employee friendly policy environment to transform how our organization, views, uses and updates policy. DocTract became our partner to deliver this experience to our employees. From mapping requirements, training, implementation and launch DocTract has created a top notch experience, and they continue to be present and committed partners. ----- ### "DocTract is a productivity game changer\!" — 5.0/5 > **Elizabeth** | *August 29, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: DocTract is extremely user friendly and the customer service is top notch\! Our policies and workflows have never been more organized. It is so nice to be able to search the system at any given time, and quickly find the most updated policy. Not to mention, it allows you to require attestation on certain policies, which helps satisfy HR and HIPAA compliancy requirements. > > **Cons**: From a policy approval standpoint, I would like to see the ability for the approver of a policy to edit/change a policy and still be able to approve/publish the policy without having to go through the entire policy approval process again (drafts/collaboration/approval). > > Overall, DocTract has been a true value add to our organization and especially to me. We used to manually track all policies/workflows and it was very easy for the maintenance of policies to fall through the cracks. Once the initial setup of your policies in the system is complete, DocTract truly does all of the heavy lifting for you. I've also had a fantastic experience with their customer service. They are fast, friendly and incredibly helpful. We are very happy with our decision to go with DocTract for our policy management needs. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/184908/doctract?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/184908/doctract) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data