--- description: Learn more about ServiceWorks pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceWorks Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [ServiceWorks](/software/183679/serviceworks) # ServiceWorks Canonical: https://www.capterra.ca/software/183679/serviceworks Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/183679/serviceworks?page=2) > Simplified and complete solution for your estimate and jobs, dispatch, inventory, point of sale, accounting, real time tracking. > > Verdict: Rated **3.6/5** by 115 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ServiceWorks? 1\. Appliance and HVAC 2. Cleaning Service 3. Pest Control Service 4. Auto Repair 5. Fleet Management 5. Electrical and Plumbing 7. Landscaping and much more ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 115 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support Software | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Service Works - **Location**: Chesterfield, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$948.00 - **Pricing model**: Flat Rate - **Pricing Details**: Build your own package based on features you select. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Appointment Management - Asset Tracking Software - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Calendar Sync - Calendar/Reminder System - Client Database - Client Management - Communication Management - Cost Database - Cost Management - Customer Management - Customizable Reports - Delivery Tracking - Dispatch Management - Electronic Payments - Electronic Signature - Employee Database - Employee Scheduling Software - For Carpet Cleaners - For Commercial and/or Industrial Electrical Contractors - Invoice Processing - Job Management - Maintenance Scheduling - Mobile Access - Mobile Payments - Online Booking - Online Time Clock - Order Management Software - Payment Processing Software - Preventive Maintenance Software - Purchasing & Receiving - Quotes/Estimates - Real-Time Monitoring - Real-Time Updates - Real-time Scheduling - Recurring Appointments - Reporting & Statistics - Scheduling Software - Service History - Task Management Software - Tax Calculation - Templates - Time Tracking Software - Warranty Claims Management - Warranty Tracking - Website Integration - Workflow Management Software ... and 56 more features ## Integrations (14 total) - Google Calendar - Mailchimp - NMI Payments - QuickBooks Online - QuickBooks Online Advanced - ServiceBench - ServicePower - Shopify - Square Payments - Stripe - Warranty Management Solution - Webhook Relay - Zapier - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) ## Related Categories - [Arborist Software](https://www.capterra.ca/directory/31326/arborist/software) - [Electrical Contractor Software](https://www.capterra.ca/directory/31006/electrical-contractor/software) - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [Maid Service Software](https://www.capterra.ca/directory/10062/maid-service/software) - [Food Service Distribution Software](https://www.capterra.ca/directory/20024/food-service-distribution/software) ## Alternatives 1. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [Housecall Pro](https://www.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2737 reviews) 3. [Commusoft](https://www.capterra.ca/software/189894/commusoft) — 4.7/5 (209 reviews) 4. [Kickserv](https://www.capterra.ca/software/122541/kickserv) — 4.4/5 (387 reviews) 5. [Less Paper](https://www.capterra.ca/software/158852/less-paper) — 4.9/5 (30 reviews) ## Reviews ### "THE CUSTOMER SERVICE AT Service Works" — 1.0/5 > **Jasmine** | *May 7, 2024* | Facilities Services | Recommendation rating: 0.0/10 > > **Pros**: the program features are amazing IF THEY WORK > > **Cons**: CUSTOMER SERVICE AT SW IS HOPELESS AND NO HELP IS AVAILABLE. WE HAVE BEEN HAVING ISSUES WITH THE PROGRAM SINCE WE CAME ON BOARD. ----- ### "Happy Customer" — 4.0/5 > **Richard** | *April 16, 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The team at ServiceWorks are easy to deal with and very responsive. > > **Cons**: When we first started we had to change a few processes but we have streamlined them now and are happy > > Overall, ServiceWorks is a user friendly software that allows us to complete our work with out having to worry about the amdin side of our business. ----- ### "Highly efficient" — 4.0/5 > **Moustafa** | *May 7, 2024* | Computer Hardware | Recommendation rating: 8.0/10 > > **Pros**: ServiceWorks helped me and my team achieve fast and great results with customers. Dispatch and technicians were great in terms job postings and enrouting > > **Cons**: It rarely crashes. But I guess that’s normal since every app does ----- ### "Service.Works \> HCP" — 5.0/5 > **Everett** | *March 24, 2025* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: It does everything my last CRM didn’t do like inventory and commission tracking. > > **Cons**: Because it does so much more than other CRM’s it also requires more onboarding. > > I really feel like they care about MY business. ----- ### "Keep Looking Don't Do It" — 1.0/5 > **Dana** | *May 26, 2025* | Individual & Family Services | Recommendation rating: 0.0/10 > > **Pros**: It offers everything that I need - BUT - none of it works I have no clue what it is that I like at this point other than I have personally spent 100's of hours of my time invested into doing the work that the app was supposed to do, myself. Fixing invoices, myself. And believing they would actually do it. I have put so much time into it that it makes me want to get my monies worth - especially since I have done their work for them without being paid > > **Cons**: As of this year alone, I overpaid my contractors by over $5,000 because ServiceWorks was double tipping them in their system. I was losing money on half of my jobs. Not only have they not fixed it, but they owe me over $5,000. At the beginning of using them, even though all of the boxes were checked and it appeared that client's were paying tax - tax was not calculated into the total of the invoice. I lost over $1,000 in taxes right off the bat. Messaging constantly crashing. And now payroll is SO messed up I don't even know what to do. They said they fixed it. IT'S WORSE\! > > HORRIBLE communication Nobody actually knows what they are doing Turnover with employees is really high I kept believing they would do right. They would fix it. So I have stayed and believed in them because who would actually harm businesses and single mom business owners. Clearly, you have found the place ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/183679/serviceworks?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/183679/serviceworks) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data