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About Venmo

Mobile-based social commerce platform that enables users to carry out money transmission across all types of purchases.

Learn more about Venmo

Pros:

I like the ease and rapidity with which Venmo makes it possible to send and receive money, especially for business purposes.

Cons:

Also, there really are no payment protections, so if you send money to the wrong person (which sometimes through no fault of your own), you can be "up a creek" (so to speak).

Venmo ratings

Average score

Ease of Use
4.7
Customer Service
4.4
Features
4.6
Value for Money
4.8

Likelihood to recommend

9.0/ 10

Venmo has an overall rating of 4.7 out 5 stars based on 9,234 user reviews on Capterra.

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Filter reviews (9,234)

Courtney
Courtney
Owner in US
Verified LinkedIn User
Accounting Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source Show more details

Alternatives Considered:

An Easy Payment System for the Entrepreneur

4.0 10 months ago

Comments: Overall, the experience has been good. When faced with issues, customer service is kind, but you have to be patient. The tickets go into a queue and you have to wait patiently for an email answer, which can go to your junk mail.

Pros:

Venmo is fast and easy to set up. Within a few minutes you can start taking payment for services and products sold. You can get paid in several different ways and even if the person doesn't have their card available.

Cons:

If you close down an account and open a new one, it is difficult to link accounts and get the debit card to work. You cannot have multiple business accounts attached to your personal account. If you change the name of the business it can be difficult to change over.

Jennifer
owner in US
Retail, Self Employed
Used the Software for: 1+ year
Reviewer Source Show more details

Venmo over anything!

5.0 3 weeks ago New

Comments: My overall experience with Venmo is amazing. I use the platform every day and find the feed to be a plus! I like the activity tab because it keeps track of every transaction. A+ for me!

Pros:

Venmo has always been there when I need a fast payment, The fees are minimal, and processing times are always fast. Venmo will keep being in my everyday use.

Cons:

The least thing I like about Venmo is that it pairs with Paypal so it will clash with Paypal at times with processing.

Leah
Study Coordinator in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source Show more details

Past Daily Venmo Review

3.0 2 months ago

Comments: In the past, I used Venmo daily for small transfers.

Pros:

I like that you are able to transfer money between people and I like that they offer a debit card.

Cons:

I have had issues with fraud and security.

Amie
Meal Prep Services in US
Food & Beverages, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source Show more details

Alternatives Considered:

A convenient way to take and send payments to friends or for business!

5.0 3 months ago

Comments: I think they are super easy to use. Set up is easy. Entering payment methods is also quite easy. I haven't had an issue with any part of using venmo, it's come in handy many times.

Pros:

It is easy to set up and manage payment options. It's also easy to switch between business and personal profiles. Searching for contacts to pay or send money to is also quite easy.

Cons:

The only thing I would change is no fee for instant transfers, however I can totally understand why they have a fee. I use a bank account where there is no fee to transfer and it usually deposits within 24 hours so it's not a long process. I find it kind of strange that I can see my friends payments though. Not a problem, just kind of strange.

Nick
Talent Buyer in US
Music, Self Employed
Used the Software for: 2+ years
Reviewer Source Show more details

One of the best payment processing apps for small business

5.0 last week New

Pros:

Venmo is the easiest payment processing app that I have ever used

Cons:

The fees can get pretty substantial on business transactions that run higher

Patrick
Carpet Cleaner in US
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Venmo Accepted!

5.0 4 weeks ago New

Comments: Venmo has made my day to day operations much more efficient thanks to easy payment options and great transaction history record keeping. I use it often and with people using cash less and less, this makes transitioning to credit card and alternative payments much easier.

Pros:

Venmo makes taking payment for my small business a breeze! You can even set up tap to pay for credit card payments and other forms of tap to pay. The transfers usually go through in 1-2 business days to my bank account. I enjoy this tool very much for taking payments!

Cons:

I do not necessarily like having to pay credit card processing fees.

Alina
People and Talent Lead in US
Internet, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Does exactly what it needs to

5.0 2 months ago New

Pros:

Making payments to just about anyone is easy to set up and manage. The new groups feature is nice (kind of like splitwise) where you can add all of the charges from each person in the group and it'll calculate the correct amount from each person in just 1 charge.

Cons:

I think it'd be nice to have the option to show the charges breakdown for the final group charge just for peace of mind. Right now you just have to assume that venmo calculated it correctly. Also the ads get annoying - I don't want a venmo credit card.

Margaret
Student in US
Accounting Software, Self Employed
Used the Software for: 1+ year
Reviewer Source Show more details

A Great Instant Payment System

5.0 2 weeks ago New

Comments: Overall good! No missing money and good records

Pros:

Leaving public comments and seeing them from friends and colleagues

Cons:

The transfer process is long unless you use additional services

Stephanie
Kids Director in US
Religious Institutions, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Venmo Review

5.0 last week New

Pros:

The ease of being able to use Venmo as a payment option for online retail, as well as for payment to family and friends.

Cons:

I wish it didn't take up to 3 days to transfer my balance to a bank account, and I wish I could use my credit card as payment without the fee.

Olivia
Patient Care Coordinator in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Easy to use and convenient

5.0 2 months ago New

Pros:

I love the ease with which I can connect my bank account and send payments. It is easy to navigate friends and send and receive payment.

Cons:

I dislike that there is a transaction fee when sending payments from a credit card. I also am a bit put off by the default being a public account which shows transaction history.

Sanford
Owner,Operator in US
Verified LinkedIn User
Fine Art, Self Employed
Used the Software for: 2+ years
Reviewer Source Show more details

Alternatives Considered:

Yo Ho Venmo

5.0 last year

Comments: The leader in digital, mobile and, in my opinion, small business cash handling. I’ve never had an issue with my account and when prompted to verify my information for securities sake I’ve been nothing but reassured my finances are in good hands.

Pros:

Incredibly easy to learn and use with the most user friendly interface I’ve encountered to date. Venmo’s digital security and handling of my private information has always been secure and any changes to my account made by myself or otherwise are reported to my cell phone and email immediately.

Cons:

Some forms of online debit cards are categorized as ‘pre-paid’ when they are in fact just debit cards issued from a strictly digital/online institution. These specific types of cards are therefore deemed unable to be used via connecting to your account.

Angelina
Ower in US
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Venmo is not a Bank

3.0 2 years ago

Comments: My overall experience with Venmo good except for moving bunny from my checking to Venmo that I will never do again overall when I’m working up pop-up and people are paying me and I’m using my Venmo that’s wonderful.

Pros:

QR code for scanning made it much easier for funds to be transferred specially when you’re at a busy pop-up.

Cons:

I found out the hard way depositing $300 did not get cleared from my own bank Working days. Which strap me for cash for three days. And Venmo was no help on getting the money cleared..

Tiler
Executive Coordinator in US
Apparel & Fashion, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Alternatives Considered:

Venmo Review

3.0 6 months ago

Comments: Venmo is very user friendly and easy to use.

Pros:

Almost everyone has it and it is faily easy to use.

Cons:

Wehn needing to deposit money instantly there is a fee along with it.

Jesse
Massage Therapist in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source Show more details

An easy way to get paid

4.0 6 months ago

Comments: Venmo is an easy way for customers and clients to pay me without having to involve a card reader. It’s another option for clients to tip as well, without having to have cash on them, meaning I can get the full amount of the tip.

Pros:

I like that you can easily provide your personal QR code for customers to link to and pay you.

Cons:

I wish there was a free feature for businesses to add money to their Venmo accounts without having to sign up for the credit card.

Kalina
Kalina
Freelance and Human resources in US
Verified LinkedIn User
Consumer Goods, Self Employed
Used the Software for: 2+ years
Reviewer Source Show more details

Venmo, quick payments

4.0 10 months ago

Comments: Its been extremely wonderful and positive using Venmo. I highly recommend to give them a try.

Pros:

I would say the main reasons i like Venmo is how quick and easy taking and receiving payments are. I also like how great their customer support is. I love venmo.

Cons:

I honestly dont have anything i dont like about venmo. They truly are amazing.

Emily
HR Generalist in US
Financial Services Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Venmo Makes It Easy!

5.0 2 months ago

Comments: Overall, I love Venmo and don't know where the world would be without it.

Pros:

I enjoy Venmo because it is a simple and seamless process to send money to friends and family.

Cons:

There are times when people can get scammed, but it is a user's job to stay diligent.

Richard
Photo Video specialist in US
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Must use app for anyone with a smartphone

5.0 6 months ago

Comments: I used it for so long as has been integral for most of my daily transactions

Pros:

Very easy to transfer money without hassle or special thought

Cons:

I wish sometimes it was clearer with the transfer interface but it worked well

Jerad
Jerad
Freelance Photographer in US
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 1+ year
Reviewer Source Show more details

Try it out

5.0 6 months ago

Comments: My overall experience with venmo is great!

Pros:

How easy it is to send money to friends and family and how fast it goes through. So if friends or family really need some cash for maybe gas or let's say you need money, venmo is the quickest way to send and receive.

Cons:

I recently did try to log back into my account because I forgot to change my phone number,

Lauren
Sitter in US
2128, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Easy, Convinient Payments

5.0 3 months ago

Comments: I use venmo to easily pay others when card or cash is not available/accepted. I am able to leave a note, track previous payments, and make a payment private/public. I feel that Venmo is safe, convenient, and has developed a new way for people to pay.

Pros:

I like the feed where I can see others who have paid me/others close to me. I like the option to have an immediate payout. I like the safety feature to confirm the final digits of a phone number. I like the ability to have a profile picture for others and myself to confirm who we are paying.

Cons:

I would like to be able to first be able to confirm/accept payments from others. I would also like to be able to transfer venmo payments in my venmo account to others via payment, rather than having to transfer it to my bank account before paying.

Ikiera
Call center in US
Transportation/Trucking/Railroad, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Venmo Reviews

5.0 last year

Comments: Overall this is a good app to save money or use as a checking account, I love getting my direct deposit a few days earlier and I love the user friendly features & functionalities it has as well

Pros:

I love that it’s super easy to use from the app, it’s not complicated at all, I love how my direct deposit shows up 2 days earlier in my account, I can send, receive & process payments efficiently

Cons:

I hate that sometimes when I add money to the account from another, it doesn’t populate instantly, and I wish there was a virtual option to use the card or view the card details other than that it’s great

Jessica
Administrative assistant in US
Verified LinkedIn User
Hospital & Health Care, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source Show more details

Venmo, like PayPal but not as good

3.0 2 years ago

Comments: . Well we're all experience with venmo has been decent but it could do better.

Pros:

What I like most about venmo or it's similarities to PayPal.

Cons:

What what I like least about venmo is the ability to obtain a debit card it's a little time-consuming and a lot of hopes to jump through

Olivia
FOA in US
Medical Practice, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source Show more details

Optimis Corp Review

5.0 8 months ago

Comments: My overall experience has been amazing as it takes little to no time to make payments as well as collect them. It's also extremely safe for us to use!

Pros:

What I like most is how efficient and easy it is for patients to make online payments right from their phone as well as automatic payments.

Cons:

There is nothing I have found that I do not like. We use it everyday as part of our tasks!

Brianna
Front Office in US
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Rancho Physical Therapy

5.0 8 months ago

Comments: I love using Venmo and will always use it weekly for anything

Pros:

I love how easy and fast it is to transfer money over to someone else or if someone gives me money and I can transfer within seconds to my bank account. When working at my other job my coworkers and I would always door dash and were constantly Venmoing each other back and forth, but it was always so fast and easy

Cons:

There is only one thing I don't like about Venmo and it would be the fee it has, if I need or want to do an instant transfer

Scott
Process Improvement Manager in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Venmo Review

5.0 3 months ago

Pros:

It is a great way to send money to friends in a quick way. It is a great way to split a check.

Cons:

There is always privacy concerns but haven't had an issue so far

Michael
Michael
Owner in US
Verified LinkedIn User
Real Estate, Self Employed
Used the Software for: 1+ year
Reviewer Source Show more details

Venmo for Businesst

5.0 9 months ago

Pros:

It is a very robust platform with easy-to-use features for payees. The site accepts most major forms of payments and transfers money quickly for POS and CC payments.

Cons:

The accounting page could use some work with additional features to export data to cashflow management software