--- description: Learn more about ONEiO pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ONEiO Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Integration Software](/directory/8/integration/software) > [ONEiO](/software/180990/oneio) # ONEiO Canonical: https://www.capterra.ca/software/180990/oneio Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/180990/oneio?page=2) > ONEiO is a cloud-based solution provider that specializes in integrating IT service management (ITSM) tools and processes. > > Verdict: Rated **4.5/5** by 31 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ONEiO? Service Providers and Enterprise IT. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 31 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Oneio Cloud - **Location**: Helsinki, Finland - **Founded**: 2011 ## Commercial Context - **Starting Price**: €99.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Configuration Management - Dashboard Software - Data Management Software - Data Synchronization - Integrations Management - Reporting & Statistics - Reporting/Analytics - Support Ticket Management ## Integrations (34 total) - Autotask PSA - BMC Helix CMDB - BMC Helix ITSM - Cherwell Service Management - ConnectWise PSA - Dynamics 365 Business Central - Efecte IT Service Management - FastPass SSPR - Freshdesk - Freshservice - Hailer - HaloITSM - HaloPSA - HubSpot Service Hub - JIRA Service Management ... and 19 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Integration Software](https://www.capterra.ca/directory/8/integration/software) ## Related Categories - [Integration Software](https://www.capterra.ca/directory/8/integration/software) - [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software) - [Enterprise Service Bus (ESB) Software](https://www.capterra.ca/directory/32796/enterprise-service-bus-%28esb%29/software) - [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software) ## Alternatives 1. [Zapier](https://www.capterra.ca/software/130182/zapier) — 4.7/5 (3043 reviews) 2. [Albato](https://www.capterra.ca/software/1011434/albato) — 4.8/5 (403 reviews) 3. [ZappySys SSIS PowerPack](https://www.capterra.ca/software/170286/ssis-powerpack) — 4.8/5 (107 reviews) 4. [Make](https://www.capterra.ca/software/154278/integromat) — 4.8/5 (406 reviews) 5. [eZintegrations](https://www.capterra.ca/software/185812/ezintegrations) — 4.7/5 (41 reviews) ## Reviews ### "Exceptional integration using ONEIO" — 5.0/5 > **Jishnu** | *June 10, 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Very simple integration like a Plug \&Play. The routing rules that creates automatically once we completed the integration, it will helps to a person can sync with ONEIO easily. I was tried to setup the Jira to Jira integration and ONEIO have a excellent document to do this stuff. Exceptional support from the team. > > **Cons**: Customization of the routing rules sometimes bit tricky. And I would suggest an On call support, Chat support for priority issues rather than a ticket support. ----- ### "Easy to maintain" — 5.0/5 > **Reija** | *April 25, 2023* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: ONEiO is very easy to use and maintain. The simplicity is important for quick changes. > > **Cons**: No reporting available at the moment for MSP subscription. Cannot see all my tenants' endpoints status at one glance. ----- ### "ONEiO integration platform review" — 4.0/5 > **Eyvind** | *June 2, 2022* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: Ease of use and relatively uncomplicated to learn and understand > > **Cons**: There are still important features missing regarding analysis and overview of rules including searching, displaying and viewing relationships between singular rules. Presently better features are being impemented in production,. but still in beta. > > Overall a good experience using the product and relatively easy to analyse root causes for problems in integrations. ----- ### "comments and recommendations" — 4.0/5 > **Jiří** | *June 17, 2021* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: simplicity, clarity, export and copying of data > > **Cons**: inability to filter in history - by date, by error (error is / is not, type of error), by keywords, by type of transaction (on the one hand from whom to whom, act on whether it is Create, Update, etc.) complex search for a specific error ----- ### "ONEiO - A really nice acquaintance" — 4.0/5 > **Brian** | *December 5, 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I really like the simplicity of the system - Things, which normally are rather complex and time consuming, can easily be configured in ONEiO - To mention one thing I would definitely mention ONEiO's Default endpoints and especially the Custom REST endpoint, which is easily configurable and can be set up in a few minutes - Also the performance and the uptime of the system is fantastic - I do not remember any breakdowns or outages in those 5 years I have been working with the system - All transactions are happening instantly and if delays occurs, it normally is caused by bad performance of one of the integrated system. > > **Cons**: It is really difficult for me to say something, which I don't like - But there are areas which could be developed further - One thing I miss in this product, is the possibility to report on the integrations and to have some useful visuals of how the integrations are performing. > > I have been working with ONEiO for nearly 5 years - And I set up approximately 15-20 integrations between different systems and companies in ONEiO - I see both the Organization ONEiO and the System ONEiO as a partnership, I could have to a very good friend - I really like the system, how simple it looks and how easy it is to configure ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/180990/oneio?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/180990/oneio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data