--- description: Learn more about Salesforce Commerce Cloud pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Commerce Cloud Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [B2B eCommerce Platform Software](/directory/31821/b2b-ecommerce-platform/software) > [Salesforce Commerce Cloud](/software/180822/salesforce-commerce-cloud) # Salesforce Commerce Cloud Canonical: https://www.capterra.ca/software/180822/salesforce-commerce-cloud Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/180822/salesforce-commerce-cloud?page=2) > Inventory management and eCommerce platform driving growth with AI-based commerce across storefronts, apps, and social. > > Verdict: Rated **4.5/5** by 100 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Commerce Cloud? Designed for retailers, ecommerce businesses, B2B companies, and digital marketers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 100 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Salesforce Commerce Cloud offers a free trial. Contact Salesforce for details about paid subscriptions spanning across Starter, Growth, and Plus plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Israel, Italy, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and 1 more ## Features - API - Alerts/Notifications - CRM Software - Catalog Management - Channel Management Software - Cost Tracking - Customer Management - Data Security - Delivery Management Software - Email Marketing Software - Forecasting - Inventory Control Software - Inventory Management Software - Inventory Optimization Software - Inventory Tracking - Marketplace Integration - Mobile Access - Multi-Channel Marketing - Multi-Location - Order Fulfillment Software - Order Management Software - Order Tracking - Promotions Management - Purchase Order Management - Real-Time Data - Reorder Management - Reordering - Reporting/Analytics - Returns Management - Reviews Management - SEO Management - Shipping Management - Shopping Cart Software - Supplier Management - Third-Party Integrations - Warehouse Management Software - Website Management - eCommerce Management ## Integrations (100 total) - AddressTools - Adyen - Akeneo Product Cloud - Annex Cloud Loyalty Experience Platform - Antavo - AppOmni - Artifi - Aspire - Astonous Ship - Avalara - BILDIT - Bazaarvoice - Blackthorn Payments - Blue Canvas - BlueSnap ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [B2B eCommerce Platform Software](https://www.capterra.ca/directory/31821/b2b-ecommerce-platform/software) ## Related Categories - [B2B eCommerce Platform Software](https://www.capterra.ca/directory/31821/b2b-ecommerce-platform/software) - [eCommerce Platforms](https://www.capterra.ca/directory/3/ecommerce/software) - [Order Management Software](https://www.capterra.ca/directory/30225/order-management/software) - [Multi-Channel eCommerce Software](https://www.capterra.ca/directory/31281/multi-channel-ecommerce/software) - [Inventory Management Software](https://www.capterra.ca/directory/30006/inventory-management/software) ## Alternatives 1. [NetSuite](https://www.capterra.ca/software/135757/netsuite) — 4.2/5 (2043 reviews) 2. [Odoo](https://www.capterra.ca/software/135618/odoo) — 4.2/5 (1307 reviews) 3. [Shopify](https://www.capterra.ca/software/83891/shopify) — 4.5/5 (6692 reviews) 4. [WooCommerce](https://www.capterra.ca/software/187800/woocommerce) — 4.5/5 (1042 reviews) 5. [Wix](https://www.capterra.ca/software/169007/wix) — 4.4/5 (10683 reviews) ## Reviews ### "great piece of kit" — 5.0/5 > **mitchell** | *January 21, 2025* | Broadcast Media | Recommendation rating: 9.0/10 > > **Pros**: Really great for all aspects of our business from project management to service. > > **Cons**: nothing bad to say. the team all loved it ----- ### "Vipul Sharma Review- SalesForce Cloud" — 4.0/5 > **Vipul** | *January 2, 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Salesfore commerce cloud is an easy to use and interactive space that lets use easily manage clients and navigate through each of them with comfort. > > **Cons**: The salesforce commerce cloud looks a bit outdated, it looks like it has not been updated in a long time, so making that different will be a game-changer\! > > My overall experience with Salesforce cloud has been positive. I have easily been able to navigate through it and get through tasks easily. ----- ### "Salesforce - User friendly" — 5.0/5 > **Verified Reviewer** | *December 15, 2025* | Wireless | Recommendation rating: 10.0/10 > > **Pros**: Salesforce is very user friendly, very simple to keep your files and data and reporting organized, can simply tag co workers in tasks they need to complete , the customer support was easily to be tagged on any task if you had a question on the process. It keeps all your orders in line with your date you placed on the file. Training or new developments was clear through online training or webinars via email. > > **Cons**: The mobile user is not the same as the desktop version, you have to pay for features you don't need. The upgrades to the system from classic to lighting, was a slow switchover as the interface was quite different, the it is costly, but for large corporations it is well worth the expense,. ----- ### "Solid product" — 4.0/5 > **Yousaf** | *February 11, 2025* | Apparel & Fashion | Recommendation rating: 2.0/10 > > **Pros**: Its easy to keep an accurate record of client interactions. Its easy to bring up the full history and search function also works well. > > **Cons**: I don't like the ongoing subscription cost. > > Very easy tool to use. Makes client tracking a breeze ----- ### "Great Tool to Have, Customers will Thank You\!" — 4.0/5 > **Verified Reviewer** | *January 7, 2025* | Architecture & Planning | Recommendation rating: 7.0/10 > > **Pros**: It seems to really help improve the shopping experience for the user, biggest pro was that it made some payment processes and automation on websites much quicker for customers. It integrates nicely with the websites I’ve used it with. Overall a pretty reliable software. > > **Cons**: A bit of a learning curve at the beginning, but there are plenty of tutorials to help new users out which is a plus. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/180822/salesforce-commerce-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/180822/salesforce-commerce-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data