---
description: Learn more about Botmind pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Botmind Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence Software](/directory/30938/artificial-intelligence/software) > [Botmind](/software/177962/botmind)

# Botmind

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> Botmind automates customer service on chat, email and phone. AI agents, ticket summary, callbot. 100+ clients. Hosted in Europe.
> 
> Verdict: Rated **4.9/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Botmind?

E-commerce \& Retail, Gaming, Real Estate, Insurance \& Mutuals, Travel \& Leisure, Health \& Parapharmacy, Fashion \& Beauty. SMEs (50-249), Mid-market (250-4999), Enterprise.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 32 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Botmind
- **Founded**: 2018

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Pricing available on request — adapted to your contact volumes and channel mix.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Dutch, English, French, German, Italian, Spanish
- **Available Countries**: Belgium, Canada, France, Italy, Monaco, Spain, Switzerland, United Arab Emirates, United States

## Features

- Chatbot Software
- Multi-Language
- Process/Workflow Automation

## Integrations (10 total)

- EasyWare HRM
- Freshchat
- Intercom
- Messenger
- RingCX
- Shipup
- WhatsApp
- Zendesk Suite
- Zendesk Sunshine
- easiware

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Artificial Intelligence Software](https://www.capterra.ca/directory/30938/artificial-intelligence/software)

## Alternatives

1. [VideoExpress](https://www.capterra.ca/software/1065335/videoexpress) — 4.7/5 (6126 reviews)
2. [Anyword](https://www.capterra.ca/software/1012809/anyword) — 4.8/5 (391 reviews)
3. [MarketingBlocks](https://www.capterra.ca/software/1037867/marketingblocks) — 4.8/5 (277 reviews)
4. [ChatGPT](https://www.capterra.ca/software/1049484/chatgpt) — 4.4/5 (336 reviews)
5. [Vizard](https://www.capterra.ca/software/1050295/vizard) — 4.9/5 (429 reviews)

## Reviews

### "Mon REX Botmind : un partenariat enrichissant" — 5.0/5

> **Keshia** | *July 17, 2023* | Supermarkets | Recommendation rating: 9.0/10
> 
> **Pros**: Les équipes de Botmind sont très réactives et agréables. L'outil est très intuitif, nous parvenons à gérer nos parcours en quasi toute autonomie. Les résultats sont au rendez-vous, le bot permet de libérer du temps à nos agents sur les demandes à faible valeur ajoutée, et ainsi permettre aux clients de recevoir des retours rapides sur les sujets plus complexes.
> 
> **Cons**: Le seul inconvénient que je retiens serait le fait d'avoir les datas au quotidien. Pour nos dashboards, nous aimons avoir une grande granularité allant au moins sur des datas quotidiennes.
> 
> J'aime travailler avec les équipes Botmind, sauf erreur de ma part, nous travaillons ensemble depuis bientôt 3 ans et tout se passe à merveille. Ils sont réactifs et ont toujours s'adapter à nos besoins. J'espère que notre partenariat durera encore car nous avons beaucoup appris avec eux.

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### "One of the best solutions on the market to automate customer support" — 5.0/5

> **Valentin** | *December 17, 2018* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Set up in Zendesk was quick and easy. Once installed, Botmind allowed us to decrease workload for support agents and provide better service to our customers, especially during peak times. Last but not least, their team is always available to help\!
> 
> **Cons**: Nothing special at the moment, we are really happy so far.
> 
> Great solution for customer support automation with clear return on investment for us\!

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### "So reliable that we repeated the experience for more projects \!" — 5.0/5

> **Verified Reviewer** | *December 11, 2018* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It was easy to understand, and quickly implemented... Very efficient and cost-effective \!
> 
> **Cons**: The team is highly solicited ... understandable \!
> 
> The job is very well done and it's pleasant to work with Botmind team \!

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### "Very Useful Platform" — 5.0/5

> **Verified Reviewer** | *December 11, 2018* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: It's intuitive, easy to use and saves a good amount of time.
> 
> **Cons**: It's only available in French, English, German and Spanish.

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### "Great Solution\!" — 5.0/5

> **Verified Reviewer** | *December 10, 2018* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: adaptability to business and speed of integration
> 
> **Cons**: so far so good but a little bit hard to understand at the beginning

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## Links

- [View on Capterra](https://www.capterra.ca/software/177962/botmind)

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| de-CH | <https://www.capterra.ch/software/177962/botmind> |
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| en-AU | <https://www.capterra.com.au/software/177962/botmind> |
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| fr | <https://www.capterra.fr/software/177962/botmind> |
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| fr-CA | <https://fr.capterra.ca/software/177962/botmind> |
| fr-LU | <https://www.capterra.lu/software/177962/botmind> |

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