---
description: Learn more about HighLevel pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: HighLevel Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [HighLevel](/software/177156/highlevel)

# HighLevel

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> HighLevel is a cloud-based platform that offers a range of tools and functionalities for sales and advertising agencies.
> 
> Verdict: Rated **4.1/5** by 85 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses HighLevel?

HighLevel's all-in-one Sales \&amp; Marketing CRM is perfect for businesses looking to scale a flat/monthly price with unlimited Contacts \&amp; Users. Additionally, the white-label plans enable agencies \&amp; cons

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 85 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support Software | 3.7/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Innovate Fast
- **Location**: Eugene, US

## Commercial Context

- **Starting Price**: US$97.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: It offers a 14-day free trial.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Automated Responses
- Automated Scheduling
- Calendar Management
- Campaign Analytics
- Campaign Tracking
- Client Database
- Contact Management Software
- Conversion Tracking
- Customizable Fields
- Customizable Forms
- Dashboard Software
- Data Import/Export
- Data Visualization Software
- Document Storage
- Email Management Software
- Engagement Tracking
- Interaction Tracking
- Keyword Tracking
- Landing Pages/Web Forms
- Lead Management Software
- Lead Qualification
- Mobile Access
- Mobile Coupons
- Online Payments
- Performance Metrics
- Quotes/Estimates
- Recurring Appointments
- Reporting/Analytics
- Response Management
- Sales Pipeline Management
- Scheduled Messaging
- Search/Filter
- Segmentation
- Sentiment Analysis
- Social Media Integration
- Subscriber Management
- Task Management Software
- Third-Party Integrations
- Website Analytics
- Workflow Management Software

## Integrations (5 total)

- Google Ads
- Microsoft Outlook
- Shopify
- Stripe
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Reputation Management Software](https://www.capterra.ca/directory/30750/reputation-management/software)

## Related Categories

- [Reputation Management Software](https://www.capterra.ca/directory/30750/reputation-management/software)
- [Appointment Scheduling Software](https://www.capterra.ca/directory/30757/appointment-scheduling/software)
- [SMS Marketing Software](https://www.capterra.ca/directory/30842/sms-marketing/software)
- [Remote Work Software](https://www.capterra.ca/directory/31855/remote-work/software)
- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
4. [EngageBay CRM](https://www.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
5. [Kylas Sales CRM](https://www.capterra.ca/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "HighLevel from a Sales CRM Perspective" — 5.0/5

> **Garnet** | *February 13, 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Ability to organize sales pipeline by progression of relationship, calendars to zoomlinks, and ability to have an integrated call out line from HighLevel.
> 
> **Cons**: It did take a little time to get used to the interface and to get customizations done to my liking.  Aside from that its a wonderful service.
> 
> Used as a sales rep pipeline CRM.  Was very easy to use after learning the software.  Occasionally there were some connectivity issues between call lines, which I believe were powered by Ring Central at the time.  Eventually that got sorted out and was seamless to operate on.

-----

### "Great for communicating with clients through business phone number" — 4.0/5

> **Julia** | *February 4, 2025* | Recreational Facilities & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Ability to help out my admin team with calling and messaging clients through my own phone without having my personal phone number show up.
> 
> **Cons**: Took a while to navigate, there are a lot of features, many I did not need and the screen can feel overwhelming and hard to find what I need.
> 
> It was good for what I needed - having multiple employees contacting clients using our business phone number at the same time

-----

### "High level Review" — 5.0/5

> **Martin** | *February 3, 2025* | Marketing & Advertising | Recommendation rating: 1.0/10
> 
> **Pros**: Customer service was very good, was always able to help with any issues I had.
> 
> **Cons**: The price, and not everything included. I was looking for more of an all in one platform.
> 
> Overall it was a good experience, a good platform\!

-----

### "Complete conversations and easy to set up automations" — 5.0/5

> **Desirae** | *August 17, 2024* | Performing Arts | Recommendation rating: 9.0/10
> 
> **Pros**: I signed up for HighLevel when I was receiving a large number of inquiries and needed some automation to ease the burden of prompt replies. It was easy to set up and navigate and made it worth the money.
> 
> **Cons**: Some of the transitions between areas of the program are challenging.
> 
> I have had an extremely positive experience with HighLevel. While there has been a learning curve with the set up there are so many amazing features with this software. Among my favourites is the converation tab where all communications with a customer are logged in one thread making it so much easier to review the history and provide accurate information to our customers.

-----

### "All inclusive marketing software" — 5.0/5

> **Kassidy** | *February 12, 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: The functions seem unlimited. There’s so much you can do to grow and manage your business in this one platform.
> 
> **Cons**: Because there’s so much that you can do with this software, there is a large learning curve. Implementation takes quite a while because of the complex complexity
> 
> Overall, we have been pretty happy with how go high-level as allowed us to automate so much of the marketing in our chiropractic Practice

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## Links

- [View on Capterra](https://www.capterra.ca/software/177156/highlevel)

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