Supremo Remote Desktop Reviews

Best Remote Software

Comments: We do all the helpdesk and remote support with supremo. All perfect!!

Pros:

Very easy to install and use and low use of resources

Cons:

Request for assitance hould be an great improvement

Effective Virtual Platform

Comments: Supremo Remote Desktop remotely access and control PCs further it can be used for a virtual meeting by sharing screen even it can be used for a group to consider specific problem by sharing their screens. It is powerful, easy and complete solution that supports Windows, Linux, MacOS, iOS, and Android therefore it allows connection to any machine anywhere in the world.

Pros:

You just need password to connect a remote desktop rather waiting acceptance of that person, therefore that remote PC may be off. New version seems more modern interface. It is reliable and secure and can be accessed only on the permission of the person at other side. Its powerful data transfer protocol helps to connect remote PCs without any configuration.

Cons:

Sometimes it becomes difficult to operate as it lags. It is user friendly, however, mobile version is not so simple. It does not support printer. Connectivity problem irritates therefore users need strong internet connection.

Disenchanted Custommer

Comments: Supremo does the job, but leaves a lot to be desired in connection reliability.We really hope you take a good dive into this situation.

Pros:

It's easy to use, has good price. It let us take full control of remote host so we can configure Windows on remote side.

Cons:

Very frequent disconnections. Our Internet service is stable and very reliable, and after over 2 yr of use we are sure Supremo can be improved. TeamViewer does not present this problem.Maybe Supremo needs a mirror server in North America. If there is, we don't know or have no access.

Supremo is a good choice when you need to remote connect

Comments: I often use Supremo at work. The connection is usually fast, it may be slower if the quality line is not good of course.
It's important to be able to remote connect to give assistance to your customers.
I can connect also in unattended mode if on remote machine the service is running and I have set a secondary password. Really useful.

Pros:

Supremo is easy to download, install, launch and use. These 4 features are fundamental, especially when you need to remote connect to help and assist (your peer could not be skilled in IT, so simple task to allow a remote connection are mandatory. When you launch Supremo you see on the left side your ID and password if you want to receive a connection (and/or a file transfer); in the right side you will input the remote ID and then you will be asked for the password (you can choose a secondary if you often connect to the same ID). You can execute it at windows startup as a service. A really good product, surely recommended.

Cons:

Sometimes even if it is started it does not load. You have to kill the task and relaunch the service

A really good but not perfect Remote Desktop Software

Comments: Since I've gotten used to the latency and 30FPS is not necessary for my use, I'm quite satisfied with Supremo Remote and will be happy to renew my license. The price is good for the scope of the software and I don't need more.

Pros:

The software can also be easily installed remotely if the domain user does not have admin rights. you have the option to have them start automatically in the background, so that you can access a computer at any time, even if the user can no longer make any inputs or is not very gifted with computers ;)

Cons:

Unfortunately, the performance is very poor compared to competing products. The video is jerky, inputs have a clear latency. Unfortunately, all other remote maintenance programs that I have used so far perform better here.

My best choice for remote desktop

Comments: I solve my every day needs of remote support with Supremo

Pros:

The software is very Ease of use and has all the features I need

Cons:

I have all the feautures I need, maybe it will improve the Android version

Easy to Use, Easy to Fix

Comments: Been using it for 3 or 4 use, still using it, recommended to my collegues and they using it, so the cost is good, the easy of use is good .

Pros:

It easy to use, easy for my client to download, once connected to a desktop I can fix 95% issue.

Cons:

When used on a domain network, if end-user run in their profile, I have difficulty in using as Administrator, they have to enter the Admin login details and then I lose control of Supremo.

Great remote software, easy to setup and good value

Pros:

I really like how simple it is to get this software working on a clients machine and how it has exactly the features that I need. It's a lot less money than other competitors for a license and it pretty much does the exact same thing.

Cons:

Compared to other products, the network lag is a little more noticeable. I'm not sure why this is, but it is not a huge deal because I am saving a lot of money on the product and I am willing to deal with a slight delay.

Coming From Teamv... experience

Pros:

Great software for reasonable cost. Licencing much better compared to others (and particularly the one above (no problem when transfering licence to another new PC !) ...

Cons:

Using chars in interactive session password comes with some difficulties when discussing with customers by phone (did you say "u", no "o", plesae restart ....) ...Only numbers was (before) a better solution for me ...

Remote power user that works in almost every use case

Comments: Just works.

Pros:

Whenever you need full control of a remote desktop, especially when you need to do administrator-level jobs (eg. installing software).

Cons:

I feel sometimes uncomfortable with some customers with the fact that remote user wins over local user when using the mouse. Useful but I feel that I'm having too much control. User interface is very effective but not so stylish.

Great remote control software

Comments: Great piece of software that does exactly what we need it to do.

Pros:

It is easy to use software for an affordable price and allows us all to remote in to the same devices at one time which is a feature we didn't previously have with other software.

Cons:

When rebooting a PC we are connected in to it only reconnects us half of the time, but that is easily solved by just exiting and re connecting to the PC manually. It would be nice for the GUI to be able to be full screen on our PCs so we can see all of the device names in the address book if they are long.

The one to help desk

Comments: My experience is good, good technical support, good price and it is powerful in its use

Pros:

It is powerful, easy to use, with great options such as calendar, administration, etc. It is a great choice at a good price.

Cons:

Maybe fewer steps for the connection would be better

Game changer

Pros:

We liked the ease of use and easy integration with our customer base. We had it installed and running in minutes.

Cons:

Nothing to report. When we started there was a problem with our language pack (portugue from Portugal ) but they were very fast to handle that.

Constantinos Review

Comments: Excellent experience.

Pros:

Easy connection with client. Personalisation.

Cons:

Copy/paste from/ remote station. Easier and faster customer supremo download facilities.

Very easy and not expensive

Comments: Allways working without errors

Pros:

It´s very frendly to use, have all we need to remote acess and less expensive than the other simillar programs

Cons:

Nothing because i enjoy very much thi program

My review of Supremo

Comments: Very satisfied for what that brings to me in overall

Pros:

The ease of use, multi-platform, User friendly

Cons:

Need more functions, such as reporting, having an inventory of the devices, not possible to control iOS or Android devices

Very good piece of software

Pros:

Easy to use, easy to install, not too expensive

Cons:

Frequently unattended disconnexions while using it

SUPREMO balance quality - price

Pros:

Easy to use. Price according to its functions.

Cons:

A window may appear at the end of the connection thanking you for using the service and giving you the option to fill out a satisfaction survey

Digital Rioja Supremo

Comments: Our experience with supreme has always been positive, both for us and with our clients, currently it is the only remote control software that we use and market.

Pros:

What we like the most about Supremo is its ease of use for both the administrator and the client, in addition to its economical price

Cons:

To put some downside, perhaps it could be that there is no service or support in Spanish

simplicity

Comments: I give several supports daily and most of the time I can solve all the questions without leaving the office.

Pros:

The ease with which we connect with customers. Even people with little experience can download the application and provide the data for connection.

Cons:

Possibility to transfer files via copy/paste

Good

Comments: E-mail problems, formation, and different little problems.

Pros:

The facility to create and manage adresses book for direct connections, the disponibility of the services. The support are very fast et good !

Cons:

Possibility to order differently adresses book. The shortcut keyboard don’t work every time and never for MacOS.

Fast, Easy, secure remote desktop

Pros:

Very easy and fast to deploy. Customizable and portal management

Cons:

sometime service unavailable here in CANADA

Easy to use

Comments: it is a powerful tool to manage remote sessions

Pros:

Stable and updates very frequently which indicates a continues empowering the software

Cons:

Windows login not working on some windows editions

TMRV review

Comments: For now very satisfied.

Pros:

More or less everything works as advertised...

Cons:

Sometimes not works over IPV6 only networks. Some problems when we try to run Supremo over RDP session.

Perfect for remote support

Pros:

This software is perfect for our daily work, we give remote support to most of 100 customers, and all with supremo

Cons:

The software works fine, and we have no problems with this.