Your.Rentals Reviews

your.rentals

Comments: We are using your.rentals for several sales chanels as a channel manager .

Pros:

it is very easy to use and a good tool for us from the hospitality business. You can easy connect to many sales channels and evaluate your home .

Cons:

it is missing to maintain for example 20 same units on one add , you have to add each one which is causing a lot of work to maintain the calendars .

Highly recommended **********

Comments: in 7 months of activity with the site I had 4 reservations and at least 7/8 requests for information. I'd say it's a good average. I hope to be able to implement reservations for the winter and the next summer season

Pros:

Easy to use and understand, complete for the management of a tourist services activity

Cons:

When a customer's reservation arrives, I can't trace the guest's data so I can contact him later for check-in.

Exactly what I was looking for

Pros:

One listing that went to every channel nice and easy Didn’t even have an account which was what I wanted something that can connect me to everything with out the need of me doing all the work

Cons:

At first I was scared that was not going to work because I was new to the site so I thought I was wasting my time BUT THE CUSTOMER SERVICE DIDNT GIVE UP ON ME UNTIL I MADE IT

Horror Story during Covid19

Comments: I have a holiday rental property listed on the Your Rentals Application. I have a holiday renter who rented my property in the UK in May 2020 and paid Your Rentals £1,383 for his stay. He moved into my property and confirmed to Your Rentals that it is lovely and all is well. I incurred £400 in costs for cleaners, agents,WIFI, electricity costs to make the apartment ready for the renter. Your Rentals has ILLEGALLY kept my rent monies for more than 5 days and still has not paid me. IS YOUR RENTALS GOING BUST IN THIS CORONAVIRUS PANDEMIC? CAN THIS COMPANY BE TRUSTED WITH OUR RENT MONEY? Home owners are paid by the Most popular holiday rental sites such as Airbnb, Home Away, Trip Advisor and Booking.com within three days of guest move in date. There are financial strong and reputable companies that we can trust and depend as property owners. Your Rentals, cannot be trusted in these difficult economic times! Your Rentals during the 5 days was giving me excuses that they were waiting for the renter to confirm he had arrived okay. They had the renters number , doubtful if they even called him. I asked the renter to call them, to confirm his stay, he came back to me saying no one at Your Rentals is answering the phone. IS THIS COMPANY GOING BUST? Fact- in the hospitality industry, no one gets into hotels rooms unless they have checked in and PAID for their rooms. Do why has Your Rentals devised this cunning scheme to keep our rent? OUR PROPERTY & RENT IS AT RISK WITH THEM

Pros:

One advert gets populated on so many holiday rental channels

Cons:

Payment to owners of rent money Lack if prompt responses from customer care. Their attitude is biased in favour of the renters yet they encourage home owners to list their property with them to owner's detriment.

A very useful and professional service

Comments: After a couple of false starts due to mistakes I made in the pricing information, I had to cancel the bookings as the prices were much too low, which resulted in penalties (ouch!), I am now much more savvy and can tweak prices on the fly to match local competition. The price changes promptly get broadcast to the listing sites.
Communication with guests is simple.
Payment is smooth too, in my bank on the day the guest arrives.

Pros:

I was first attracted by the claim that I only needed to set up one listing and that would be broadcast to most of the popular listing sites around the globe. It saves a lot of time as now I do not have to setup and update of individual sites - I previously had seperate listings on HomeAway, TripAdvisor, AirBnB, OwnersDirect, etc. which took a lot of work and co-ordination. And best of all, there is only one calendar to keep updated! Even If do I forget, a helpful email jogs my memory every couple of weeks.

Cons:

When first using the website I found that it did no seem to allow much flexibility to have different rates and charges however the site has developed over time and it is now easier to customise the pricing to suit your preference. The consequence is that it means you have to be very careful to read every bit of information before putting your listing online, otherwise you can get unpleasant surprises! Thankfully you can test the listing yourself and double check that it produces the results you expect.

worse customer care ever

Comments: Take ages to reply and payout process is slow sometimes you will not have payout reference email and i felt like they only care about their service fee & commission and in my experience i have lot of confusion with guests which i get through your.rental as they were not aware of many things end of the day i have issue with guests and they will bad experience and it has huge impact on my property reviews as your.rentals management is not properly updating information on other channels like booking.com airbnb .etc

Pros:

lot of channels available easy to input all information

Cons:

lot of bugs poor customer service you will have to wait over 48 hours to get a reply specially there is no CS at weekend

Sales and support

Comments: the most value are counselors which are kind and always ready to help

Pros:

The process of connecting to other portals is unclear. Although I asked for and received clarification, I still do not understand the criteria according to which some units are listed and others are not

Cons:

I think that use of program can be improved. when I want to see how a guest sees my facility offered by Your Rentals, I can't, or don't know, see it. This should enable us, the hosts, looking through the eyes of customers, to do bench marking with the competition and on the basis of this information, improve the offer. This would also allow Your Rentals a higher commission

Excellent software to manage your listing across multiple channels

Pros:

- Easy to manage your listings across different booking channels

Cons:

- It would be good to add more functions and better pricing for property managers

your.rentals top

Comments: i am managing many sales channels woth just one click

Pros:

it is for us in hospitality business so important to have a chanelmanger easy for use

Cons:

in deed there is nothing what I dont like

General review

Comments: This is my second year at Your Rentals and I only received one booking, for the upcoming season.

Pros:

The software is simple and easy to use. The interface looks nice. Everything is easily accessible. Received only one booking though, in 2 years.

Cons:

Would be better if guests communicate directly with the host, not via YourRentals agent. Property page score is too thorough, it's complicated and asks too much to achieve a high score.

The worst service ever

Comments: They arrived on Monday 4 Feb and today Friday I haven't received my payout.

Pros:

Nothing. Neither my guests nor I will be using this website.

Cons:

Difficult to find help. Three days for an answer Nobody is on the "chat " send many chats and that is no chat because there is no one there to answer even though it was urgent. My guest spent 1.5 hours on the phone with 4 of your representatives and no one fixed our problem.

very nice!

Comments: The only thing that I would like to have it is an application on my phone .

Pros:

I don't have something special I lie it all.

Cons:

I like it all I don't have something special.

Your.Rentals review

Comments: I have already received guests by Your Rentals, the transition was easy and all was correct.

Pros:

Easy to use and visited by many people of good level, it's an international website.

Cons:

the comission is high so we have to put a higher price for the guests, but the sevice was good.

Your.Rentals Review

Comments: In general the site is ok - I have had a number of bookings but with payment problems (that I haven't has with other sites I use. The team is quite reactive and has dealt quickly with any issues.

Pros:

Simple to update, synchronize and you are automatically visible on different channels

Cons:

No direct contact with clients so have to go through a manager - takes time. Had a few problems with payment - not very clear at all!

Very helpful

Comments: I am not good at using applications. Alsa i had extra problems because of the country I live in. They solved all my problems

Pros:

The support team is amazing. They dont let you panic. They solve the problem immediately. So you feel you are in secure hands

Cons:

None at all. Very easy to use. Even if you experience a problem, the support team is always there for you.

After we did start to work with You Rentals our volume of rentals is increasing all the time.

Pros:

The support desk is working excelent, special for somebody like me, no time and no knowledge of all the small problems and faults I make..

Cons:

Nothing, your system is working very good en very helpfull, special for people like me without any knowledge.

Review of handling my listed objects at yourrental

Comments: So far I did not have that much business as I have not been listing for a long time. But it seems so far professionally organised. May be some suggestion to pricing would be helpful.

Pros:

the calendar and whole set up is easy and intuitive to handle

Cons:

Am not always that sure what to do about the pricing and found it a little confusing at first

Your.Rentals review

Comments: overall good , but still low customer

Pros:

easy to use, and good customer service, remaining email

Cons:

easy to use, but still hard to generate customer

Excellent

Comments: Very good!

Pros:

Simplicity and fast answers of support team .

Cons:

There is nothing I like the least of this software.

Great Service and Professional Support

Pros:

Simplicity, so much functions and easy to use

Cons:

Some previews channels are not available

Why to have Your.rentals as your Channel manager?

Pros:

Great product. Young company with great management. Very flexible and easy to get hold of them.

Cons:

Some of the features not that friendly user. How ever, partly based on our feedback things are improving all the time!

Still New

Comments: This site is OK and we're business!

Pros:

We are still new to this site. another way for us to be seen out therefor potential Guest.

Cons:

Signing in for us, still not easy or lets say 'User Friendly' . Especially for us 'Non-PC' savvy generation:)

Rentout Your Rental Seamlessly

Comments: Good and a good support.

Pros:

Easy to setup with almost all tools you need to adjust your prices.

Cons:

2 weekly update of calendar reminder while there is nothing to update.

Your.Rentals Review

Comments: Very Good.

Pros:

Organized and Easy using Computer Application. Quick response in my enquires.

Cons:

Nothing to refer

Great Short Term Rental Website

Comments: Your.Rentals helps me book my short term rental properties by having so many rental platforms for booking a vacation rental.

Pros:

The software is very simple to navigate.

Cons:

I really didn’t experience any problems navigating the website.