--- description: Learn more about Google Chat pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Chat Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Google Chat](/software/175800/chat) # Google Chat Canonical: https://www.capterra.ca/software/175800/chat Page: 1 / 96\ Next: [Next page](https://www.capterra.ca/software/175800/chat?page=2) > Google Chat is an instant messaging tool that enables teams to easily communicate and collaborate using a secure chat environment. > > Verdict: Rated **4.5/5** by 2379 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Google Chat? Businesses and teams of any size across various industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2379 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Pricing Details**: Please contact Google directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Collaboration Tools - Search/Filter - Video Conferencing Software ## Integrations (6 total) - Gmail - Google Calendar - Google Docs - Google Drive - Google Meet - Google Workspace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software ## Category - [Team Communication Software](https://www.capterra.ca/directory/31033/team-communication/software) ## Alternatives 1. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews) 2. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews) 3. [Microsoft Teams](https://www.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Telegram](https://www.capterra.ca/software/180347/telegram) — 4.7/5 (6406 reviews) 5. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17483 reviews) ## Reviews ### "Great software, but can be even better with a good mobile app." — 4.0/5 > **Mike** | *December 30, 2025* | Computer Hardware | Recommendation rating: 7.0/10 > > **Pros**: Google chat is incredibly responsive and convenient. It is included in GSuite so relatively affordable compared to slack. The interface on the web is extremely polished and efficient. Learning curve is low, and feature is extensive. There are tons of integration that works with gmail and gcal. > > **Cons**: I think the customer service of Google can be improved. It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments. I also think the mobile app can be improved. The images are downsampled in such a fashion that it's barely readable. > > Overall I'd say gchat is solid. With good integration with google meet and calendar, it is a solid choice for business customers. ----- ### "Easy and affordable chat software" — 5.0/5 > **Chitranzan** | *June 19, 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: I can literally chat while having my Gmail open and I don’t have to switch to different softwares to talk to people. While other chat softwares may be considered as less professional, here I can talk to any member of the management and it still feels professional. Also, I can set my status to busy, available, I meeting etc to let others know whether I am available to chat/call or not. > > **Cons**: There are less features and functionalities when I compare it to other available platforms available in the market. > > Overall, I love using Google chat when I have my email open and I have to send a quick message to my clients and my managers. I can easily set up Google meet via Google chat as well and that’s what I love about it. ----- ### "Google chat review" — 5.0/5 > **Baylee** | *July 22, 2025* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: I like the functionality of Google chat, its very easy to use and widely used among many. I like the access of it as well. > > **Cons**: There is nothing I can say about Google chat that I truly don't like. I think overall it's a great feature to have. > > I have used this for alot of engagement with employees, as we use mostly google suite products. It's useful especially for international travel. ----- ### "Kind of cool" — 4.0/5 > **Alexandra** | *June 20, 2025* | Chemicals | Recommendation rating: 8.0/10 > > **Pros**: It's quick, convenient, notifications pop up and it integrates with the rest of the Google Suite of applications. > > **Cons**: Google Chat feels a little disorganized and I also wish that the chat would pop up in the same bottom right corner as when you are drafting an email. ----- ### "Easy to Use with Google ecosystem" — 4.0/5 > **Alex** | *January 5, 2025* | Design | Recommendation rating: 8.0/10 > > **Pros**: It makes communicating with Gmail contacts super easy and sharing Google files is a breeze. > > **Cons**: It’s missing some of the advanced features that other platforms offer, and end-to-end encryption isn't always available. ----- Page: 1 / 96\ Next: [Next page](https://www.capterra.ca/software/175800/chat?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/175800/chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data