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About tts performance suite
tts performance suite is the only market leading Digital Adoption Platform (DAP) designed for a company-wide transformation.
TTS offers good value for money. Implementation of the TTS Producer went well and was professionally supported by the TTS consultant.
Use the SSO functionality. We have started with no sso option and lot of our employees forget there passwords.
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Filter reviews (24)

Alternatives Considered:
ttsps is a great Digital Adopcion Solution
Comments: We are very happy with the ttps product. It is the technological piece of our digital adoption services for large clients.
Pros:
It does not require integration with the base applications, it works on all types of software, the creation of content is fast with a very low total cost of ownership.
Cons:
The learning curve for authors and administrators is high. The project comes out better if it is accompanied by expert services.
Alternatives Considered:
One of the strongest combinations of Performance- and Learning support on the market.
Comments: Excellent, one of the strongest combinations of Performance- and Learning support on the market.
Pros:
Performance support, eLearning and Documentation from one source at the moment of need!
Cons:
That the performance support has a 'fixed' position on the screen. A 'hover - pop-up' on marked fields would be nice.
The best software for learner performance improvement
Comments: We wanted a technology that helped us develop a more efficient training creation cycle, eliminating the need for a costly testing environment, data creation for exercises and a large development team to manage them. The users had learning that was easy to access and gave them opportunities to practice in a safe environment. tts helped us achieve these objectives
Pros:
It is fairly easy to create, deploy and maintain content. Learning is facilitated through different simulation modes as people are able to review and practice eliminating the need of a testing environment or risking the live environment. Users can also learn at the moment of need through the in-app learning and they can find the content by searching only in one place instead of retrieving information dispersed through various knowledge bases. Users are able to improve their efficiency by having access to content that is specifically designed for their role and is easy to access.
Cons:
One thing to consider and to plan for is a good learning and practice cycle particularly if the development team are new to this type of technology. So it's not an issue relating to the technology more to the planning of the resources
Alternatives Considered:
Backbone of our content production
Pros:
Easy to use and highly productive, favoured by our team members as their default choice.
Cons:
Reporting dashboards could be improved.
Alternatives Considered:
User Adoption - tools can be very helpfull
Pros:
The help and learning is in context of the job (proces) at hand. It is a knowlegde portal for users, it creates corporate memory when implemented and maintained well.
Cons:
For the best context recognitiën results you need a local client installed. This can be difficult due to policies in large companies and government.
tts performance suite is the most complete DAS (digital adoption solution).
Comments: Thanks to the tts performance suite I have been able to reach more than 18,000 users, offering them help and training without having to leave their job or leave the business application in which they work, transforming access to knowledge when they have doubts, when they learn something for the first time or when faced with complex applications that are used infrequently.
Pros:
Ease of use for the user, in two clicks you have the information you need at your fingertips, gives you autonomy and allows you to train only in what you need; does not need to be integrated with the applications on which it offers help, simplifying relations with IT, very versatile in help resources, presentation modes; detects the context the user is in; adapts to the needs of each client.
Cons:
Content creator users need a medium learning period to get the most out of it; tts performance suite needs to go deeper into analyzing user usage KPIs.
ttsps and QuickAccess: Key Success Factors for NTT Data EMEAL Integration Project
Comments: Very good. I would definitely recommend it.
Pros:
The ease of use and value that QuickAccess brings to a complex change management project where a multitude of corporate applications are deployed in parallel and where there is very little time and user availability for training.I also highly value the involvement of tts so that the project goes well, their commitment to us has been clear and deep.
Cons:
I would like the dashboard with usage statistics to have more depth and be easier to use and a more "smooth" performance of push notifications.

Advanced Software provides great end user support
Comments: Great experience, great software, great people. It is amongst the best such software I have used, and I have used many similar software tools over 20 years. I will certainly be recommending it in future.
Pros:
It is easy to use the powerful flexibility to create content that is visually appealing. Simulation screens are effectively a "thin slice" of the software screen, meaning that tts recognises learning objects, making changes easier to facilitate than in some similar tools. tts is system agnostic and works across our enterprise, meaning that we are not tied in to a vendor's solution and can have a consistent look and feel for learning and contextual help across multiple software applications.
Cons:
It is quite technical and has many feature making it not simple to learn, but once understood is great to use and does not require any programming knowledge. What about a user help forum?
Review of tts performance suite
Comments: Good experience of using this tool. Quicker to learn and use than other tools in the market place.
Pros:
Easy to create quality content with the minimum of set up or learning on how to use the tool.
Cons:
No recorded issues experienced whilst using the software.
Gradually, we're getting there
Comments:
We want to use this product to make (formal) e-learning for our applications, to be used in our LMS. This goal has been reached. Our application managers do make training with TTs Producer.
We also want to use this product as an EPPS in the user workspace. We are still working on this goal.
Pros:
TTS offers good value for money. Implementation of the TTS Producer went well and was professionally supported by the TTS consultant.
Cons:
Implementation of QuickAcces did have some hiccups alone the proces. I.e. there was a CPU overload when we wanted to go live.
TTS a powerfull tool to create and manage course material
Comments: Very powerful tool to create and maintain course material. Specially the client software with the content based option saves al lot of time and is very helpful with updates in teh courses
Pros:
Product is separated in two different parts. Special the client part is very easy to use. It provide materials based on the content and has an powerful search options. For the creators of the material is specially the creator tool a very handy to create material (it record what you do). After warts you can simply edit your material without recreating it.
Cons:
Use the SSO functionality! We have started with no sso option and lot of our employees forget there passwords
Superb process guidance.
Comments: It supports companies to perform better and be in line with the processes and regulations.
Pros:
tt ps helps users to follow the process as intended.
Cons:
The systems needs to be maintained. Which is applicable for all performance supporting systems.
Use for a large software implementation
Comments: The tool works well and has helped us to create a large library quick guides and structured learning modules.
Pros:
The quick translation from e-learning to step-by-step. Easy recording.
Cons:
The documentation is sometimes a bit wonky. It has some generating issues with the correct image and steps.
Boost your Adoption
Comments: TTS is a very professional and flexible organisation. People are skilled and strong communication wise.
Pros:
I am very happy with how easy and to the point the quick access functionality works. For larger organisations and/ or organisations with less digital minded workers, the quick access is a very important tool in the adoptation process.
Cons:
we did not yet encounter any negative feedback.
Alternatives Considered:
Perfekte Unterstützung der Mitarbeitenden, genau dann, wenn sie es benötigen
Comments: Sehr umfassende Software, welche die Enduser genau dann unterstützt, wenn sie Hilfe benötigen. Nach einer Ausbildung kann die Software sehr gut genutzt werden, was unsere über 60 Autoren bestätigen. 2 x pro Jahr werden Releases eingespielt, die jeweils neue Funktionen bringen. Wir arbeiten seit über 15 Jahren sehr erfolgreich mit TTS Schweiz zusammen. Die Unterstützung durch TTS ist vorbildlich!
Pros:
Inhalte können schnell und einfach zur Verfügung gestellt werden.
Cons:
Das hat grundsätzlich nichts mit der Software zu tun - aber den Inhalt immer aktuell zu halten, ist eine echte Herausforderung
Alternatives Considered:
Tolles Produkt und sehr gute Serviceorientierung des Unternehmens
Pros:
Die einfache und schnelle Erstellung von Content mit dem Creator sowie die kontextsensitive Anzeige der Inhalte im Moment of need. Zudem ist das Team sehr engagiert und serviceorientiert.
Cons:
Die Bedienbarkeit des Producers. Dort sind wesentlich mehr Funktionen versteckt, die aber zum Teil nicht intuitiv in der Bedienung sind.
Sehr gutes E-Learning/Wissenstool
Comments: Ersetzt bei uns praktisch alle Word- und PDF Dateien mit Anleitungen/Prozessbeschrieben.
Pros:
Interaktivität. Quick Access. Schnelles Auffinden von Informationen. Abbilden von Prozessen.
Cons:
Etwas Know-How erforderlich für komplexe Anwendungsfälle.
Unterstützt das Lernszenario "in the moment of need" hervorragend!
Comments: Wissen wird rasch zur Verfügung gestellt und ist jederzeit auffindbar. Die Schritt-für-Schritt Anleitungen helfen den Usern sehr. Wir verwenden auch die eLearnings als Format und haben Verlinkungen zu unserem LMS.
Pros:
Eine riesige Bandbreite an Funktionalitäten ist vorhanden. Die kontextsensitive Suche und die Schritt-für-Schritt Anleitungen sind sehr gut. Usergenerated Content ist damit umsetzbar.
Cons:
Für Admins ist eine umfangreiche Einarbeitung notwendig, da das Tool sehr komplex ist und auch bei der Erstellung von Inhalten gibt es einiges zu beachten. KI-Themen fehlen aktuell leider.
Einfach&schnell
Comments: Der QA in Verbindung mit der kontextsensitiven Erkennung und das alles nur ein Klick entfernt. Unschlagbar!
Pros:
Der QA in Verbindung mit dem Creator.Workflow und Qualitätssteuerung
Cons:
Der Producer hat erhebliche Nachteile zu anderen professionellen Autorensystemen. Hier ist Producer unterlegen
Zufriedener Kunde, mit Suche nach mehr
Comments: Elearning und It Elearning Produktion. Schnittstelle zu SF funktioniert sehr sehr gut!
Pros:
Der Support von unserem Berater ist top und hilft.
Cons:
Elearnings mit ansprechenden Inhalten, Bewegung, Avatare usw. Ist sehr komplex in der Erstellung. Adaptives lernen fehlt (KI).
Modernes Lernen überall und jeder Zeit für IT- und NON-IT Themen
Comments: Curator, Producer und QuickAccess sind die perfekte Lösung für unseren Performance Support.
Pros:
Erstellen von e-Learnings, Dokumentationen und Schritt-für-Schritt Anleitungen mit nur 1 Aufzeichnung.Einfache Übersetzungsmöglichkeit für mehrsprachige Anleitungen.Nahezu grenzenlose Darstellungsmöglichkeiten.
Cons:
Für User Generated Content ist ein erheblicher administrativer Aufwand von Nöten (Berechtigungskonzept).
Beste Software für den Performance Support
Comments: Mithilfe vom Producer, QuickAccess Creator, QuickAccess und dem Portal können wir unseren Mitarbeiter den bestmöglichen Performance Support anbieten.Firmen-Wissen und -Knowhow kann sehr gut mit dem Tool gesichert werden.
Pros:
Software wird ständig weiterentwickelt. Hersteller ist sehr nahe am Kunden (regelmäßige Abstimmungen).Sehr qualifizierte und freundliche Mitarbeiter.Einfach Erstellung mehrere Ausgabeformate in einem Schritt.Sehr leichte und einfache Erstellung von Schritt-für-Schritt-Anleitungen mit dem QuickAccess Creator.Kontextsensitive Suche.Usergenerated Content.
Cons:
Komplexe Handhabung (haben ein Fachautorenkonzept -> lange Einarbeit nötig).Dashboards sind sehr langsam.Performance der Software manchmal sehr langsam.
Jumbo - TTS Producer
Comments: De support en creativiteit van [GEVOELIGE INHOUD] is geweldig. Hij is er altijd en doet zijn uiterste best. De producten die we opleveren zijn ondanks dat het heel veel tijd kost heel erg mooi en werken goed. Krijgen veel positieve reacties uit de business over de manier van leren.
Pros:
Waar ik heel erg over te spreken ben zijn de recordings. Het gemak en de effectiviteit om zo een systeem te leren kennen is echt heel waardevol. Ook de combinatie met geïntegreerde video's werkt erg aanvullend op elkaar.
Cons:
De complexiteit om er een mooie vlot doorlopende e-learning van te maken. Het inzetten van triggers, aanpassen van recordings en mogelijkheden omtrent opmaak kost heel veel tijd. Ook zit er soms een discrepantie in waardoor het in de editor er anders uitziet dan bij het doorlopen. Verder zijn de mogelijkheden die Jumbo nodig heeft ook lastig te verwezenlijken, waardoor we tegen best wat dingen aanlopen in verder gebruik.
Performance Suite im Einsatz seit über 10 Jahren
Pros:
Die Software wurde laufend weiterentwickelt und verbessert. Der Support durch den Hersteller ist sehr nah am Kunden. Die neuen Funktionen, sprich der Guide Creator entsprechend total dem Zeitgeist, da man damit sehr rasch sehr gute Kurzanleitungen erstellen kann.
Cons:
Die Software ist in der Bedienung für die Admins und Autoren teilweise recht komplex - das ist sicherlich auch dem hohen Funktionsumfangs geschuldet, insbesondere im WBT-Erstellungs-Teil.