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Sage 50cloud Accounting Reviews

About Sage 50cloud Accounting

Complete, out-of-the-box-desktop accounting software, with secure cloud and mobile access, for small & medium sized businesses.

Learn more about Sage 50cloud Accounting

Pros:

Sage has been the bread and butter of accountants across the UK for many years. Once you have learned how to use it, it is easy to use.

Cons:

Cost: Sage 50cloud Accounting can be expensive, especially for smaller businesses. The cost may be prohibitive for businesses that are just starting out or have limited budgets.

Sage 50cloud Accounting ratings

Average score

Ease of Use
3.8
Customer Service
3.5
Features
3.7
Value for Money
3.5

Likelihood to recommend

6.7/10

Sage 50cloud Accounting has an overall rating of 3.9 out 5 stars based on 392 user reviews on Capterra.

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Barry
Barry
Accountant in UK
Verified LinkedIn User
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

28 Years and counting

5.0 2 years ago

Comments: Very good, have loved my interaction with some great cleint managers over hte years and we have all benefited.

Pros:

I have used this software for 28 years from DOS to version 28. Its always delivered when required and good support when needed.

Cons:

Recent prices changes have been a challenge and too much for some cleints.

Chris
President in US
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage 50cloud - Good Small Business Accounting solution

4.0 3 years ago

Comments: Sage 50 cloud overall is packed with features to allow companies to managed their accounting needs from A/R to A/P, Inventory, Payroll, and even Job Costing. It is a versatile solution for business that have 1 user, all the way up to a business with 40 users.

Pros:

Sage 50 is rock-solid from an accounting perspective. It also has very good built-in reporting, as well as the ability to integrate with very customizable and advanced reporting tools

Cons:

It is not quite as user friendly for non-accounting professionals as other solutions, and the "cloud" functionality is not reliable.

Verified Reviewer
Verified LinkedIn User
Environmental Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Please stay away for your own sanity.

1.0 last year

Comments: Horrific experience. Data integrity is not something they concern themselves with in their software. Our files got corrupted. They couldn't tell us how or why and told us some third party data repair people to contact. I don't believe they have anyone left who actually understands the code of their software. Their data repair team is one person and he could not solve it. I was in utter disbelief that after not being able to fix our data that they told us to try some third parties. So you risk losing your company data using this software. We can't generate legitimate income statements or balance sheets anymore and are having to switch to a new provider.

Pros:

The software is pretty easy and intuitive and would be good if it worked, but it fundamentally does not work. Not like it doesn't work for us, it just doesn't work and they can't tell us why. By not work, I mean scenarios like you enter a purchase invoice for inventory and the inventory number doesn't go up by the amount you bought and then the program adjusts starting inventory values (from 15 years ago) on the fly.

Cons:

It is not remote capable like it says. Our files get corrupted constantly and they blame it on the cloud computing. We have corruptions that no one at sage knows how to fix and they don't continue to fix it. They have no problem leaving a small business dangling and had the audacity to refer us to a third party. They don't have any recommendations or help on how to avoid corruptions. They don't have any utilities to help fix the corruptions we have. Their solution is to usually restore from a backup, but they don't have anyway to download and re-upload transactions from the period between the backup and current so you have to print off all your old transactions and then re-enter them. In the cases where they do manage to fix a corrupted file, they charge you for that "privilege". The software also doesn't necessarily keep debits and credits in balance. They're posted solution for this are some custom admin transactions to force balance, rather than find the source of their own non-double entry errors. If for example the accounts receivable ledger doesn't match the sum of the customer sub-ledgers, they don't have a way to see what their program got wrong, they tell you to do an adjusting force balance entry. Same goes for inventory and accounts payable. It may be related to our unsolvable data corruption issues, but again, they don't have a solution for the underlying missed transaction - they say to ignore it and force the books to balance.

Veronica
CFO in UK
Music, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Why I love Sage 50cloud Accounting

5.0 10 months ago

Comments: Sage 50cloud Accounting is very user friendly. I really like the look and feel of it and it is easy to navigate the various options.

Pros:

I love Sage 50cloud Accounting because its on the cloud and we can access it anywhere. We are a small business and it provides all the functionality we need to carry out our accounting needs.

Cons:

There is nothing I dislike about Sage 50cloud Accounting

Warren
General Manager in UK
Computer & Network Security, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage Accounts - The complete solution

4.0 2 years ago

Comments: We have used Sage for years, and have no intention of moving. We're used to it's GUI and it just works.

Pros:

There's so much to like. The interface, although hasn't changed for a number of years, is incredibly easy to use. The screens are quick to move around, and the support, should you need it, is awesome. Really friendly guys on the phone and sympathetic.

Cons:

The fact that there isn't a mobile App is disappointing. We have also found that the latest Windows builds are incredibly heavy on the CPU and RAM, which makes for older PCs to be a problem.

Happy
Accountant in Malawi
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Sage 50 Accounting: Balancing the Books with Precision

5.0 5 months ago

Pros:

Easy to use and very great interface for new users.

Cons:

Might need some prior knowledge or short training.

Sage Response

2 months ago

Hi Happy, thank you for your glowing review of Sage 50cloud Accounting. We're thrilled to hear about your positive experience and appreciate your choice over alternatives. Thanks, Bethany McDermott Customer Marketing Manager at Sage

Daniel
Accountant in Poland
Accounting Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Sage slowly catching up with Xero, QuickBooks and others

4.0 last year

Comments: It is definitely getting better and better but still lagging behind Xero or QuickBooks

Pros:

It now does most, if not all of the things expected from online software for bookkeeping and accounts.

Cons:

The feel is still old fashioned, not very intuitive, though for people coming from desktop Sage this should not be a problem. Still not many apps link with Sage, compared to e.g. Xero

Luiza
Manager in Romania
Newspapers, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Cloud accounting

4.0 7 months ago

Comments: Very easy to use, overall Sage 50cloud Accounting is a great accounting mate.

Pros:

If you are used to Sage is very easy to use and setup. It includes a lot of helpful features and great reporting features. Support is great.

Cons:

Sometimes the loading speed is just awful (my internet connection is very fast, do not blame my side), slow loading. UI can be upgraded a little, but this is not a deal breaker.

Sage Response

2 months ago

We're grateful for your review, Luiza. Your insights on Sage 50cloud Accounting's ease of use and support are invaluable. We're actively working to improve loading speeds and the user interface for an even better experience. Thank you for choosing Sage. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Kira
Executive Assistant in US
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Small Business Product Only

3.0 10 months ago

Comments: Overall we were not impressed with Sage as we became a mid-size company. Sage really only is useful for very small businesses.

Pros:

The pro of Sage is customization. You have the ability to customize everything you do which is good, but it can push the rules of accounting if you are not careful. I liked the ease of customization when it came to payroll.

Cons:

There were a lot of cons for Sage especially when it came to becoming a larger company. The manual process of all actions were very time consuming. Our cloud operations also never worked and their support team was unable to help us.

Blake
Blake
Ecommerce & Consumer Products Manager in US
Verified LinkedIn User
Mining & Metals, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good for relatively simple manufacturing businesses

4.0 4 years ago

Comments: Good for the first $5M - $10M of a manufacturing business's life, but not excellent to go beyond that. Do yourself a favor and scale your software up as your business grows.

Pros:

Anybody who has used any other accounting software packages will instantly understand Sage 50. It does what it's supposed to -- you can track money in, money out, and all via accrual accouting.

Cons:

At a certain point, you outgrow it. If you're a relatively simple manufacturing business with only a couple product lines and a couple manufacturing lines, this works for you. Once you start scaling with multiple locations, cost centers, etc., you'll outgrow it.

Wilson
Electrical engineer in Uganda
Electrical/Electronic Manufacturing, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Streamline Your Finances with Sage 50cloud Accounting: A Comprehensive Review

5.0 2 years ago

Comments: Comprehensive accounting features: Sage 50cloud Accounting provides a range of accounting features, including invoicing, financial reporting, budgeting, and cash flow management. This makes it a complete accounting solution for small and medium-sized businesses.Cloud-based accessibility: Sage 50cloud Accounting is a cloud-based solution, which means that businesses can access their accounting data from anywhere, at any time. This allows for more flexibility and collaboration within the organization.Easy-to-use interface: Sage 50cloud Accounting has a user-friendly interface that is easy to navigate, even for those with little accounting experience. The software also includes tutorials and guides to help users get started.Customizable reports: Sage 50cloud Accounting allows users to create custom reports that are tailored to their specific needs. This makes it easier to analyze financial data and make informed decisions.

Pros:

Comprehensive accounting features: Sage 50cloud Accounting provides a range of accounting features, including invoicing, financial reporting, budgeting, and cash flow management. This makes it a complete accounting solution for small and medium-sized businesses.Cloud-based accessibility: Sage 50cloud Accounting is a cloud-based solution, which means that businesses can access their accounting data from anywhere, at any time. This allows for more flexibility and collaboration within the organization.Easy-to-use interface: Sage 50cloud Accounting has a user-friendly interface that is easy to navigate, even for those with little accounting experience. The software also includes tutorials and guides to help users get started.

Cons:

Cost: Sage 50cloud Accounting can be expensive, especially for smaller businesses. The cost may be prohibitive for businesses that are just starting out or have limited budgets.Limited customization: While Sage 50cloud Accounting offers some customization options, it may not be as customizable as other accounting software. This may limit some businesses' ability to tailor the software to their specific needs.Steep learning curve: Sage 50cloud Accounting can be complex, and there may be a learning curve for users who are not familiar with accounting software. The software includes tutorials and guides, but it may take some time to become proficient.Limited support: Some users have reported difficulty getting support from Sage, especially for technical issues. This can be frustrating for users who need assistance with the software.

Terry
Owner in US
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Horribly Expensive / Lousy Customer Support

2.0 5 years ago

Comments: They downloaded the cloud version a few years ago. The first thing it did you erase everything, and I lost everything. Thankfully I had a flash drive backup, but it would only work if I purchased the EXPENSIVE version, which locked me into the EXPENSIVE version from then on.

Pros:

I have used Sage for at least 20 years, going through I don't know how many name changes. Back when it was on a CD I didn't have a problem at all. At one time I had 2 stores and 8 employees. Now I am semi retired and work alone. It has served me well.

Cons:

Some where along the way THEY decided to upgrade me to a higher level version on the Cloud. I don't want the Cloud. But since they upgraded me to a very costly version, there is no way they can downgrade to a simple version. All I want is the simple Traditional version. In January I had to reinstall the software, which I did. My invoice says this subscription expires 04/04/2021. But they are now billing me $732.95 due 04/06/2020, saying the other invoice is not correct. Their customer support if Horrible, IF they actually ever call you back. And thy aren't there on weekends.

Gabe
CEO in US
Food Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Total garbage!

1.0 2 years ago

Comments: Absolute garbage!

Pros:

Loved it years ago when it was simpler to use, was less bloated, and customer service was awesome. It no longer is.

Cons:

Problems arise, and the tech departments have NO CLUE how to fix the program. My list of issues goes on and on, after talking repeatedly with their tech team. They're a complete waste of time! First, it takes HOURS to get a hold of anyone to get on the line, and/or to call back. And when they do, if things need to be escalated, well GOOD LUCK with that! You'll be lucky if they call you back in a day or two! In the meantime, your program is jacked! We're paying for cloud backup. It worked fine until we installed one of their upgrades. Now it no longer works. Want to know why? Yeah, we'd like to know why, too! Their tech team was UNABLE to figure it out! Can't update any of my user security settings. Just NONE. They're all grayed out. Why? Well, your guess is as good as their tech team, because they don't know why either! Done. I just instructed my accounting team to backup all they can, and we're moving over to Quickbooks. They can't possibly be as pathetic as Sage 50 / Peachtree!!

Andrew
Owner / Operator in Canada
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Bitterly disappointing

1.0 7 years ago

Comments: I have had many accountants sing praises of this program and many know it. It may well serve an accountant well. However, from the business owner point view it does nothing well. I suspect more businesses own this software than accountants. As such the focus should be for the small businesses that use it. The company is mostly concerned with selling addons or training. I might be interested if the program did anything well. Really, anything at all.

Pros:

Full service package. Inventory, POS, Accounting, and Payroll all in one package. That's it. Didn't like much.

Cons:

Does everything poorly. Menus lack consistency. Searches often missing or don't work. Inventory look up sorts invoice numbers as text. Customer look up window is different than others and does not scroll correctly. Paid stamp on invoices prints black square in stead of paid. Customer look up looks up from the start of a name not parts of a name. Reports do not report what you want. Dash board shows three months trend which is of little use. Excel exports are of a form that requires a lot of work before even filters can be applied. Location cursor in a new window is never where you would want it. Default menu selections are never convent

Amish
Accounting Manager
Philanthropy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Sage 50 Accounting

3.0 8 years ago

Comments: Sage 50 Accounting is ideal for the small business that is looking for a comprehensive, customizable core accounting solution that includes: A/P, A/R , well developedBilling, Invoicing, Inventory Management and Financial reporting. Sage 50 Accounting integration with Microsoft Excel, Outlook and PDF are some of its other features. Sage 50 Acwell-developed program that is great for the small business to keep their books organized. Sage 50 Accounting recognizes that small businesses may not need some of the more advanced features that some of its higher versions have. This is why Sage 50 features are pretty basic, providing support for tasks such as project management, costing, invoicing, reporting among others.

Pros:

Easy to Use. Ease of implementation. The flexibility of financial reporting. A functional software for small uncomplicated businesses. Integration with core Microsoft applications like Excel makes a good product for analytics export into a spreadsheet.

Cons:

It is very basic. And also does not have many capabilities. Finding Transactions can be a bit Tricky. Check printing has its own set of problem. Need to have a fair level of accounting knowledge to use it correctly.

Petter
Petter
Parish Manager in UK
Verified LinkedIn User
Civic & Social Organization, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A good, robust, accounting package

5.0 8 months ago

Pros:

I like the structured way the system is set up, and that it makes it very easy for seasoned accountants to work with the "nitty-gritty".

Cons:

I am not sure I would say there is anything I don't like, perhaps the one thing I find a bit complicated is the import function.

Sage Response

2 months ago

We're thankful for your review, Petter. It's great to hear you appreciate the structured setup and detailed accounting features of Sage 50cloud. We're here to assist with any complexities, including the import function. Your feedback helps us improve. Thank you for your support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Pauline
Admin in Canada
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good but it needs improvement

4.0 2 years ago

Comments: It makes invoicing, payroll and statements etc, easy to create and nice forms are printed for each area.

Pros:

It is quite straight forward and easy to learn and use. The documents that it outputs are nice looking.

Cons:

The one thing I find non appealing since a few updates are the colors of some of the screens. Makes it hard on the eyes and not easy to read some things

Sarah
Business Owner/Accountant in US
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

It gets the job done!

4.0 6 years ago

Comments: The software is pretty self explanatory meaning I don't believe new users would require additional training in order to use the product. I think if they would develop a better adjustment scenario (ie. Journal Entry adjustments) I think this product would rate up there with QuickBooks. This product is definitely worth the look!

Pros:

The customer service at Sage is extremely helpful! I have had to call multiple times, and each and every time they patiently help me through my problem. I think it's great if you have a small to medium sized manufacturing business and want something to keep track of everything.

Cons:

Comparing the software to QuickBooks, I think there is a lack of efficiency in entering Journal Entries especially when you happen to find a problem that originated in a prior year. Other than that, I think the software is great for recording daily transactions and keeping track of inventory (for small to medium businesses).

Shelley
CPA in Canada
Accounting Software, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

SAGE 50 Rips you off

1.0 2 years ago

Comments: Horrible.

Cons:

Customer Service - When you cancel your subscription, they keep charging your credit card for Months! I've been charged for 6 months after I cancelled my subscription, I've called more than once, and they just keep charging. Very unprofessional, fraudulent behaviour in my opinion. Wouldn't recommend to anyone!

Christine
Accounts Manager in UK
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

My favourite accounting software by a clear mile - Sage is in its own league

5.0 2 years ago

Comments: I love using sage, i use daily in our business, if ever i need assistance from a Sage expert they are available by phone, online chat, or you can jump in daily webinars that run all day for a quick bit of help/ advice. I would never use a different accounts programme, sage has no limitations.

Pros:

Its so user friendly, its so easy to teach people how to use it when they are new to sage. It has an incredible amount of detail in its reporting features - it is very clever, it links with outlook - you can get very inexpensive add ons to aide with credit control. Its so cheap compared to other systems yet so much more efficient. Sage will always be in its own league when compared to others.

Cons:

I have no cons to report, I have found zero issues/ cons whilst working with it for over 10 years.

jscottu
Used the Software for: Not provided
Reviewer Source
Source: GetApp

Sage Peachtree is better...not easier

4.0 11 years ago

Comments: I have used both for several years. There is no question that Sage/Peachtree is not as "user-friendly" as Quickbooks...at least for the first month or two. But as you begin to actually understand accounting and your bookkeeping goes on and on you discover some very frightening things about Quickbooks. They put everything onto one, big, gigantic database-unlike almost every other accounting system in the world. That has several disadvantages but the biggest is why quickbooks has a nickname..."slowbooks". If you complain loudly enough they will recommend you "start over" after a year or two by opening a new company for the new year. Their constant ads are something you can live with. But what if you've had quickbooks for 4 or 5 years and you want to put it on another computer because your older computer blew up? Sorry. You'll have to get the latest version. At least with peachtree that is not an issue (if you saved all 3 of the registration numbers needed). My biggest complaint about quickbooks, though, is that it lets you do anything you want. That sounds good for somethings. It's not good for accounting. Peachtree makes it harder to go off track (although you can certainly mess up your peachtree books as well). Another thing I like about peachtree (for me) is that the fonts are bigger and they don't try to put everything on one page. Quickbooks has tiny font but you can certainly see lots of stuff on every page. I really dislike quickbooks reports which also have tiny fonts but that is personal preference.

Pros:

Usually lower in price. It doesn't try to hide the "debits and credits" as much as quickbooks does. In the long run that is a good thing. You will learn real accounting much quicker with peachtree than quickbooks (and you should learn it anyway).

Cons:

Peachtree is not as popular as quickbooks so there are not as many "3rd party add ons" available. If there is some particular 3rd party add on you need to use and only quickbooks has it then the decision is made for you.

Penny
Member in South Africa
Cosmetics, Self Employed
Used the Software for: 2+ years
Reviewer Source

Sage 50 cloud accounting would highly recommend

5.0 8 months ago

Comments: Very happy with the Sage platform, absolutely no reason to look at changing.

Pros:

Functionality, ease of use, annual licence fees are not expensive, customer service/assistance is great.

Cons:

You need to be extremely accurate in your loading of data, if batched and incorrect, you cannot go back and make any changes, you would need to do additional admin on new batches to rectify.

Rosie
owner in Canada
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Very poor customer service no support for issues which affect the business

1.0 2 years ago

Comments: we have a number of companies and the customer support for issues is very poor i am told have to wait 2 days to get access for the software i am paying for so i have to stop my business for two days so sage can help me get access the online help chats just keeps going in circle's

Pros:

unable to comment as 9 out 10 times does not work

Cons:

if we are paying for a service we should not wait day to access the sevice

Rachel
Partner in US
Airlines/Aviation, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good software if you know what you are doing

5.0 7 years ago

Comments: Once I became familiar with this software and how to work my way around it, it has remained an integral part of our business accounting. The longer we use it, the more valuable it becomes. The sheer magnitude of accounting and business tracking capabilities is incredible.

Pros:

Sage is regularly updating and improving their software. There are many ways that you can make mistakes, but if you know what you are doing it is generally easy to fix said mistakes. The reports are a life saver when it comes time to do taxes or if I simply need to review something on an account.

Cons:

You will want at least a very basic accounting knowledge before trying to use this software if you are starting from scratch.

Diane
Bookkeeper in US
Computer Networking, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 50cloud software review. Formally Peachtree

5.0 3 years ago

Comments: Love it!! My preferred software program. Used Peachtree Software since the 90’s and then
went to this program with no problems.

Pros:

This software is very user-friendly. And pretty much walks you through every step. You have numerous chances to go back and edit before you submit. If you ever make a mistake it can always be fixed. This software is very easy to teach temporary workers or new employees.

Cons:

I am not real good with general ledger but it is hard to set up but once you do things work very well.