--- description: Learn more about Ooma Office pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ooma Office Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Ooma Office](/software/174109/ooma-office) # Ooma Office Canonical: https://www.capterra.ca/software/174109/ooma-office Page: 1 / 11\ Next: [Next page](https://www.capterra.ca/software/174109/ooma-office?page=2) > All-in-one VoIP and cloud communication solution trusted by millions of users for its reliability, flexibility, and ease of use. > > Verdict: Rated **4.4/5** by 248 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ooma Office? Ooma Office is a flexible cloud solution suitable for businesses of all sizes in industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 248 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ooma - **Location**: Sunnyvale, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$19.95 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Ooma Office costs $19.95 per month per user, including one toll-free number. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Automated Attendant - Automatic Call Distribution - Call Center Management - Call Monitoring - Call Recording Software - Call Routing - Call Transfer - Chat/Messaging - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - PBX - SIP Trunking - SMS Messaging - Two-Way Audio & Video - VoIP Software - Voice Mail ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.capterra.ca/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.ca/directory/30940/voip/software) - [Cloud Communication Platform Software](https://www.capterra.ca/directory/31362/cloud-communication-platform/software) - [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software) - [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software) - [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software) ## Alternatives 1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (876 reviews) 2. [800.com](https://www.capterra.ca/software/208208/800-com) — 4.7/5 (337 reviews) 3. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (918 reviews) 4. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews) 5. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) ## Reviews ### "Affordable VoIP Solution with Good Call Quality" — 2.0/5 > **Verified Reviewer** | *May 24, 2026* | Insurance Software | Recommendation rating: 1.0/10 > > **Pros**: What I liked most about Ooma is that it is a very affordable VoIP calling app compared to many other calling platforms I have used. The call quality was consistently good, and the setup process for a virtual office phone system was relatively straightforward. > > **Cons**: One issue I experienced was around pricing transparency when adding additional phone numbers. During the setup process, I was initially under the impression from the sales representative that there would not be additional costs for adding new numbers. However, when I added multiple lines with different area codes, there was no clear warning or confirmation that each new number would result in an added monthly charge. I only realized this after receiving notifications that my credit card had been charged approximately $14.95 per number. I would have preferred clearer pricing communication and better in-platform warnings before charges were applied. > > Overall, my experience with Ooma was okay. It’s a good VoIP calling solution overall, especially considering the lower price point compared to many competing VoIP platforms. The system offers solid call quality, useful virtual office features, and an easy way to set up multiple business line phone numbers without a large upfront investment. That said, there are definitely more advanced calling platforms available if you are willing to spend a bit more. Some competitors like Kixie, Dialpad, and RingCentral offer better CRM integrations, more polished user interfaces, stronger call analytics, more advanced AI automation features, autodialing \& power dialling features, and smoother workflows for outbound heavy organizations. ----- ### "Music On Hold Matters" — 5.0/5 > **Keith** | *October 13, 2024* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Answer the call in the office or on the APP, same great quality. Never miss a call. > > **Cons**: The basic service "pro" service have vastly different features. A mid range upgrade from basic would be a useful for a company that isn't yet a "pro" level. > > We operate 2 companies from the same location with Ooma we have a second / separate "receptionist" for the two companies. Gives us a professional first impression for every caller. People comment on the choice of music on hold. ----- ### "Good product, handy if you are travelling" — 5.0/5 > **Tom** | *October 15, 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The app which allows you to make calls from your desktop anywhere in the world > > **Cons**: Voicemail doesn't always record or transcribe properly > > Overall a good experience. Customer service is always helpful ----- ### "Save with Ooma" — 5.0/5 > **Eajaz** | *October 11, 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Easy to use with lots of features/addons > > **Cons**: Internet is needed for it to work.You can be offline during outages. ----- ### "A real game changer." — 5.0/5 > **Scott** | *November 30, 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: We've been using the Ooma phone system for our business, and it has truly transformed the way we communicate. Ooma has been a game-changer for our budget. We've seen a significant reduction in our monthly phone bills without compromising on the quality of service. It's a win-win for our bottom line. > > **Cons**: No issues with their service and easy on the budget especially when starting out. > > Setting up and managing the Ooma system is a breeze. The user-friendly interface makes it easy for even the tech-challenged among us to navigate effortlessly. It's a time-saver, allowing us to focus on what matters most – our business. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.ca/software/174109/ooma-office?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/174109/ooma-office) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data